Thank you for the review !

Thank you so much for your feedback! We are very glad you enjoyed your stay and hope to see you again soon!

Los $ 25 adicionales fueron solo una retención para imprevistos y se reembolsarán en su tarjeta en breve. Gracias por quedarte con nosotros.

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.

Dear Guest,We apologize for the cleanliness issues you experienced in your room. We have addressed these concerns with our housekeeping team to ensure they are rectified. Your feedback is valuable to us, and we hope to have the opportunity to provide you with a better experience in the future.

Dear Guest,Thank you for your positive feedback! We are delighted to hear that you found the beds comfortable, the room clean, and enjoyed the breakfast. We appreciate your kind words about our front desk team. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay.

We are sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we will use it to improve our services. Thank you for bringing this to our attention.

We apologize for the issues you faced during your stay. Your feedback is important to us, and we are working to address the concerns you raised. We hope to have the opportunity to provide you with a better experience in the future. Thank you for sharing your thoughts with us.

Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at or gm@franklincshotel.com.Sincerely,Hiren Dayaramani gm@franklincshotel.com

Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at or gm@franklincshotel.com.Sincerely,Hiren Dayaramani gm@franklincshotel.com

We are delighted to hear that you and your family, including your golden retriever, had a nice and comfortable stay with us. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Thank you for choosing to stay with us!

Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at or gm@franklincshotel.com.Sincerely,Hiren Dayaramani gm@franklincshotel.com

We are delighted to hear that you had a positive experience during your stay with us! Our friendly staff is committed to providing excellent service, and we are glad that you were able to check in early. It's wonderful to hear that you enjoyed our breakfast bar and found it to be worth the extra cost. We look forward to welcoming you back the next time you are in the Franklin area. Thank you for choosing to stay with us!

Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at or gm@franklincshotel.com.Sincerely,Hiren Dayaramani gm@franklincshotel.com

We are delighted to hear that your stay was excellent! Thank you for choosing our property, and we hope to have the pleasure of hosting you again in the future. If you have any additional feedback or comments, please do not hesitate to let us know.

We are thrilled to hear that you had a great stay with us! Thank you for choosing our property, and we look forward to welcoming you back in the future. If you have any further feedback or comments, please feel free to share them with us.

Thank you for your feedback. We are glad to hear that you found the room and bed comfortable. We apologize for the inconvenience of running out of hot water in the morning. We are pleased that you found our staff to be friendly. We appreciate your comments and hope to have the opportunity to improve your experience in the future

Thank you for your positive feedback on your recent stay at our hotel. We are delighted to hear that you found the room and bed comfortable. We apologize for any inconvenience caused by running out of hot water in the morning and appreciate your understanding. Our staff takes pride in providing friendly and exceptional service, and we are thrilled that you had a positive experience. Your feedback is valuable to us, and we look forward to welcoming you back for another wonderful stay. Thank you for choosing our hotel.

Thank you for your feedback. We will address the lack of USB plugs in the rooms and review our water temperature settings for safety. We appreciate your comments and hope to welcome you back in the future.

Thank you for bringing this to our attention. I'm glad to hear that our staff promptly addressed the issue and provided you with a clean and comfortable room. We appreciate your understanding and hope to welcome you back for a more positive experience in the future.

I apologize for the negative experience you had during your stay. It's clear that we fell short in several areas, and I deeply regret the inconvenience and embarrassment you encountered. I will address these issues with our staff to ensure that such situations do not occur in the future. Thank you for bringing these concerns to my attention.

Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at or gm@franklincshotel.com.Sincerely,Hiren Dayaramani gm@franklincshotel.com

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.

Dear Ahmad,We appreciate you taking the time to provide us with your feedback. Your comments are valuable to us, and we will use them to enhance our services. We look forward to the opportunity to host you again for an improved experience.Warm regards, Holiday Inn Franklin Cool Springs

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Thank youHiren Dayaramani Manager.

Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 6152778700 or gm@franklincshotel.com.Sincerely,victor patel General manager6152778700gm@franklincshotel.com

Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 6152778700 or gm@franklincshotel.com.Sincerely,victor patel General manager6152778700gm@franklincshotel.com

Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 6152778700 or gm@franklincshotel.com.Sincerely,victor patel General manager6152778700gm@franklincshotel.com

Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 6152778700 or gm@franklincshotel.com.Sincerely,victor patel General manager6152778700gm@franklincshotel.com

Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 6152778700 or gm@franklincshotel.com.Sincerely,victor patel General manager6152778700gm@franklincshotel.com

Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 6152778700 or gm@franklincshotel.com.Sincerely,victor patel General manager6152778700gm@franklincshotel.com

Thank you for taking the time to tell us about your experience at Holiday Inn FRANKLIN - COOL SPRINGS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 6152778700 or gm@franklincshotel.com.Sincerely,victor patel General manager6152778700gm@franklincshotel.com

Thank you for your candid response !

Thank you for your response , We deeply apologize that you did not find our hotel up to par .

Thank you for your response .

Thank you for your detailed response and brining it our attention , We will take corrective measure to fix all of those problems , Again thank you very much .

Thanks for the review and rating us. We hope to see you in the future.

Thank you for your review. We appreciate your time for it and hope to see you in the future

Thank you for your review and we are working on some updates soon, hope to see you in the future.

Thank you for the response we do appreciate your kind comments about our front desk agent and apologize that you did not liked our coffee .

Thank you for the response

Thank you for your review. We are working diligently to provide a better atmosphere for guest like you. Sorry this stay was up to your expectation but we hope you give us another chance to exceed it.

Thank you for your review and sorry it wasn't up to your expectations but we are working diligent in to improve.

Thank you for your response , we truly apologize for elevator not working rest assure it was taken care of very next day , Since we are and full service hotel our breakfast is not free as per our brand standard .