The first night was extremely quiet, comfortable, and I rested well. The second night, the air/heat system was not working correctly and made noise that vibrated the wall at the head of the bed. The staff responded by getting me another room on the same floor, and I, again slept very well. The second room, however was not very clean and the bathroom sink would not drain—the lever to lift and lower the drain was broken. I was disappointed by these two failures of necessary amenities.