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Opiniones de Baymont by Wyndham New Buffalo

2.5 out of 5
Baymont by Wyndham New Buffalo
18800 Harbor Country Drive, New Buffalo, MI

Opiniones

6.4
Puntuación de 10, es decir, Excelente. Basada en 226 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 192 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 228 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 199 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 157 de 1002 opiniones" "

6.4/10

Limpieza

7.2/10

Servicio y personal

6.0/10

Servicios

5.8/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Alain

Le gustó: Servicio y personal
No le gustó: Limpieza
Deberían de tener mayor limpieza en las acotaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de MANAGEMENT, el 31 may. 2023
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize your stay was less than satisfactory. We hope for another opportunity to provide you with exceptional service in the future!

8/10 Bueno

Raul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022
Respuesta de Management , el 25 ene. 2022
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We look forward to providing you with exceptional service again in the future!

10/10 Excelente

Joan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a great hotel for the price. It was exactly what I needed...a clean, affordable, comfortable bed for the night and a good breakfast the next morning.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Karen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was clean and we loved that they had a shuttle to the casino
Se hospedó 2 noches en mayo de 2024
Respuesta de MANAGEMENT, el 13 may. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

8/10 Bueno

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de MANAGEMENT, el 13 may. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

6/10 Aceptable

Ericka

Le gustó: Servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de MANAGEMENT, el 9 may. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

6/10 Aceptable

Edward

Viaje en pareja
Le gustó: Limpieza
Felt like I was in a nasty area
Se hospedó 1 noche en mayo de 2024
Respuesta de MANAGEMENT, el 5 may. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay less than satisfactory. We look forward to providing you with exceptional service again in the future!

8/10 Bueno

Darlene

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pool
Se hospedó 1 noche en abril de 2024
Respuesta de MANAGEMENT, el 5 may. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay with us. We look forward to providing you with exceptional service again in the future!

4/10 Malo

Maria

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de MANAGEMENT, el 5 may. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay less than satisfactory. We look forward to providing you with exceptional service again in the future!

10/10 Excelente

Reva

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and comfortable beds. Staff efficient and friendly. Very close to excellent eating places. Only bad thing was the complimentary breakfast left a lot to be desired.
Se hospedó 1 noche en abril de 2024
Respuesta de MANAGEMENT, el 2 may. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

8/10 Bueno

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de MANAGEMENT, el 2 may. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would stay here again
Se hospedó 1 noche en abril de 2024
Respuesta de MANAGEMENT, el 29 abr. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

6/10 Aceptable

Royal

Viaje en pareja
Reasonable price and needs update.
Se hospedó 1 noche en abril de 2024
Respuesta de MANAGEMENT, el 29 abr. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

4/10 Malo

Michelle

No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de MANAGEMENT, el 2 may. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay with us less than satisfactory. We hope for another opportunity to provide you with exceptional service again in the future!

10/10 Excelente

Samantha, Greenfield

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the staff! Very quiet.
Se hospedó 1 noche en abril de 2024
Respuesta de MANAGEMENT, el 29 abr. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

10/10 Excelente

Nancy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de MANAGEMENT, el 25 abr. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

10/10 Excelente

Jenny

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not bad for the price, better than I expected, especially for a weekend stay. Pool, hot tub works well, nice patio outside, we enjoyed a fire. Staff and fellow guests were all very friendly. Beach is 5 minutes away. Breakfast was good, plenty of options. I would stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de MANAGEMENT, el 25 abr. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

10/10 Excelente

Dawn

Se hospedó 1 noche en marzo de 2024
Respuesta de MANAGEMENT, el 12 may. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

2/10 Terrible

Joseph

Se hospedó 1 noche en abril de 2024
Respuesta de MANAGEMENT, el 12 may. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize that you found your stay with us less than satisfactory. We hope to have another opportunity to provide you with exceptional service again in the future!

8/10 Bueno

Anthony

No le gustó: Limpieza
Great hotel a little dusty and you can tell they dont clean up behind the furniture
Se hospedó 1 noche en abril de 2024
Respuesta de MANAGEMENT, el 21 abr. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

8/10 Bueno

Daryl

Se hospedó 1 noche en abril de 2024
Respuesta de MANAGEMENT, el 21 abr. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

4/10 Malo

Cynthia

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The property is ran down, sagging ceilings, broken tiles in the bathroom, the pool had a scum on the top.
Se hospedó 2 noches en abril de 2024
Respuesta de MANAGEMENT, el 15 abr. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay with us less than satisfactory. A child had poured bath soap into the pool and it looked like scum on top. we look forward to providing you with exceptional service again in the future!

4/10 Malo

Joseph, Riverside

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de MANAGEMENT, el 13 abr. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are sorry you found your stay less than satisfactory, we hope for another opportunity to provide you with exceptional service again in the future!

10/10 Excelente

Christina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had an enjoyable stay
Se hospedó 1 noche en marzo de 2024
Respuesta de MANAGEMENT, el 11 abr. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

10/10 Excelente

kandis Dyan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de MANAGEMENT, el 11 abr. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are pleased to hear you enjoyed your stay, we look forward to providing you with exceptional service again in the future!

10/10 Excelente

Yorleni

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Se hospedó 1 noche en abril de 2024
Respuesta de MANAGEMENT, el 7 abr. 2024
Thank you do much for taking the time to leave us a review! We appreciate all feedback! We look forward to providing you with exceptional service again in the future!

10/10 Excelente

Deana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de MANAGEMENT, el 7 abr. 2024
Thank you do much for taking the time to leave us a review! We appreciate all feedback! We look forward to providing you with exceptional service again in the future!

4/10 Malo

Marina

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
The property was clean but building need renovations.
Se hospedó 3 noches en marzo de 2024
Respuesta de MANAGEMENT, el 4 abr. 2024
Thank you for taking the time to leave us a review! We appreciate all feedback! We are sorry you found your stay less than satisfactory. We hope for another opportunity to provide you with exceptional service in the future!

8/10 Bueno

Robin

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de MANAGEMENT, el 1 abr. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We look forward to providing you with exceptional service again in the future!

6/10 Aceptable

Joseph

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pool water was very cold and the beds were not soft at all. Woke up very sore and did not get a good night sleep. Other then that it was a good place.
Se hospedó 1 noche en marzo de 2024
Respuesta de MANAGEMENT, el 28 mar. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay less than satisfactory. We hope for another opportunity to provide you with exceptional service in the future!

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was friendly and helpful. My room was neat and clean. Parking was plentiful.
Se hospedó 1 noche en marzo de 2024
Respuesta de MANAGEMENT, el 21 mar. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We hope for another opportunity to provide you with exceptional service in the future!

6/10 Aceptable

debra

Viaje en pareja
Le gustó: Servicio y personal
Staff was pleasant and check in was fast and easy. The room although was clean bathroom was missing parts of vanity and toilet seat was missing vinyl in parts shower was not intended for people over 4 ft tall
Se hospedó 1 noche en marzo de 2024
Respuesta de MANAGEMENT, el 21 mar. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay less than satisfactory. We hope for another opportunity to provide you with exceptional service in the future!

4/10 Malo

Zachary

Se hospedó 1 noche en marzo de 2024
Respuesta de MANAGEMENT, el 21 mar. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay less than satisfactory. We hope for another opportunity to provide you with exceptional service in the future!

10/10 Excelente

Tysha

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was very nice and the pool/hot tub were amazing!!
Respuesta de MANAGEMENT, el 14 mar. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are delighted you enjoyed your stay with us. We look forward to provide you with exceptional service again in the future!

10/10 Excelente

Amanda, Sawyer

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What a great stay! Very friendly people. The beds were extremely comfortable. The pool and hot tub were a bonus. And the location is so close to downtown New Buffalo and a stones throw away from Four Winds Casino in which a free shuttle is provided and so convenient! Will definitely stay here again!
Se hospedó 1 noche en marzo de 2024
Respuesta de MANAGEMENT, el 14 mar. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are very happy to hear you found your stay with us enjoyable. We look forward to provide you with exceptional service again in the future!

4/10 Malo

Ruth

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Staff were great. Very attentive. Property is dingy. TV didn't work and was suggested I press the red button to reset the satellite. So recovering from hip surgery - that meant moving the desk and reaching way behind other stand too heavy to move. And it didn't work anyway. Screen on ground floor window torn and hanging off. TV channel guide was not only sticky but inaccurate for what was supposedly provided.
Se hospedó 1 noche en marzo de 2024
Respuesta de MANAGEMENT, el 14 mar. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay with us less than satisfactory. We look forward to provide you with exceptional service in the future!

4/10 Malo

Austyn

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de MANAGEMENT, el 14 mar. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay with us less than satisfactory. We look forward to provide you with exceptional service in the future!

10/10 Excelente

Kalman

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de MANAGEMENT, el 14 mar. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are very happy to hear you found your stay with us enjoyable. We look forward to provide you with exceptional service again in the future!

8/10 Bueno

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No thanks
Se hospedó 3 noches en febrero de 2024
Respuesta de MANAGEMENT, el 14 mar. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are very happy to hear you found your stay with us enjoyable. We look forward to provide you with exceptional service again in the future!

2/10 Terrible

Barbara

Se hospedó 1 noche en febrero de 2024
Respuesta de MANAGEMENT, el 21 mar. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay less than satisfactory. We hope for another opportunity to provide you with exceptional service in the future!

8/10 Bueno

Bryan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a jacuzzi room here because we came to gamble at the four winds. It was nice. No complaints. The hotel is a little dated but priced appropriately.
Se hospedó 1 noche en febrero de 2024
Respuesta de MANAGEMENT, el 14 mar. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are very happy to hear you found your stay with us enjoyable. We look forward to provide you with exceptional service again in the future!

8/10 Bueno

Joy, New Lisbon

Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
Nice pool and hot tub , and the beds were comfy and clean. Very busy.
Se hospedó 1 noche en febrero de 2024
Respuesta de MANAGEMENT, el 14 mar. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are very happy to hear you found your stay with us enjoyable. We look forward to provide you with exceptional service again in the future!

10/10 Excelente

Mary

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, and very friendly people.
Se hospedó 2 noches en febrero de 2024
Respuesta de MANAGEMENT, el 14 mar. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are very happy to hear you found your stay with us enjoyable. We look forward to provide you with exceptional service again in the future!

10/10 Excelente

Katie

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
The hotel was pretty dead. When we arrived, the lady at the front desk was very efficient and friendly. We didn't have any issues with staff. The vending machine wasnt working. But there was a gas station you could literally walk to (we didnt because it was freezing). The main reason we chose this hotel was for the indoor swimming pool and hot tub. For the price of the king deluxe suite, i wasnt surprised that the hotel was pretty outdated and had alot of cosmetic repairs needed. The bed sheets and comforters had small stains on them. There were alot of cobwebs, floors weren't vacuumed, etc. That sort of thing. They did have breakfast from 6am-9am which we missed, so cant rate the food. The pool area was clean and the hotel being dead was great. We had the place to ourselves it felt like. Now summer time, new buffalo gets busy! If youre looking for a cheap getaway, especially if you have kids, this is probably a good choice. If you are someone who is boujee on a budget, id probably look elsewhere. Bed was uncomfortable and the cleanliness are the only negatives.
Se hospedó 1 noche en febrero de 2024
Respuesta de MANAGEMENT, el 14 mar. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are very happy to hear you found your stay with us enjoyable. We look forward to provide you with exceptional service again in the future!

4/10 Malo

LAURIE

Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
I guess i should have believed the reviews. Scary parking lot with a few broken-down cars parked there. Public hallway ceiling tiles falling down/missing. All kinds of notes placed everywhere about pets. Vending machine broken. It all needs to be demo'd and remodeled. No one seemed to be staying here. I just wanted a cheap place to stay for 1 night but in the end decided to check out and go home. I've seen too many motel horror movies, i guess.
Se hospedó 1 noche en febrero de 2024
Respuesta de MANAGEMENT, el 14 mar. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay with us less than satisfactory. We look forward to provide you with exceptional service in the future!

8/10 Bueno

Meagan

No le gustó: Limpieza y condiciones de la propiedad
Very dirty but still a good spot for the price
Se hospedó 1 noche en febrero de 2024
Respuesta de MANAGEMENT, el 14 mar. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are very happy to hear you found your stay with us enjoyable. We look forward to provide you with exceptional service again in the future!

2/10 Terrible

Will

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios
Didn’t let me stay
Se hospedó 1 noche en febrero de 2024
Respuesta de MANAGEMENT, el 21 mar. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay less than satisfactory. We hope for another opportunity to provide you with exceptional service in the future!

8/10 Bueno

Esperanza

Se hospedó 1 noche en febrero de 2024
Respuesta de MANAGEMENT, el 21 mar. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We hope for another opportunity to provide you with exceptional service in the future!

4/10 Malo

Sandra

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
One night stay.. no more than that!
When we first arrived there was too many people at the counter with two of them asking for information when checking in. Once we received our keys went to the room to be a little shocked of how outdated the room was. The jetted tub was not intended for two people not did it look sanitary to use (jets where water comes out look uncleaned), not to mention the carpet was pretty old where the fringes were coming out. Sitting g chair pretty old.. not enough light in the room even with 3 lamps. Tv worked when it wanted. Appliance looked used and not cleaned. Bathroom was missing the bath towels .. unless the half sizes ones were meant to be the bath towels.. not for adults maybe for kids. Also a little fabric softener goes a very long way! Tub and shower head need updating. Bed and/or pillows were not very comfortable.. likewise on the comforters and sheets fabric softener makes it better because the smell and roughness made it ver uncomfortable. The window opened when we looked out the window we found empty cans of beer.. not sure if that was the intention for this. Small improvements make for better reviews and better stay.. not sure who the new management is but hoping they can apply some of the remarks for those who stay in the future.
Se hospedó 1 noche en febrero de 2024
Respuesta de MANAGEMENT, el 14 mar. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay with us less than satisfactory. We look forward to provide you with exceptional service in the future!

6/10 Aceptable

Alec

Se hospedó 1 noche en febrero de 2024
Respuesta de MANAGEMENT, el 14 mar. 2024
Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize you found your stay with us less than satisfactory. We look forward to provide you with exceptional service in the future!