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Opiniones de Homewood Suites by Hilton New Orleans French Quarter

3 out of 5

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 502 de 1065 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 277 de 1065 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 143 de 1065 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 81 de 1065 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 62 de 1065 opiniones" "

8.2/10

Limpieza

8.2/10

Servicio y personal

8.2/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Alberto, TORREON

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
EL HOTEL EXCELENTE SOLO AVISEN DEL COSTO DEL VALET PARKING
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 9 abr. 2024
Alberto, es fantástico saber que disfrutó de su estadía en el Homewood Suites by Hilton New Orleans French Quarter. Le agradecemos por compartir sus elogios. Con respecto a su comentario sobre el servicio de valet parking, reconocemos su comentario sobre una mayor comunicación y agradecemos su comprensión. Tendremos en cuenta sus comentarios en el futuro. Esperamos tenerle de vuelta pronto con nosotros.

8/10 Bueno

Eva Liliana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel aceptable
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 12 oct. 2023
Thank you for taking the time to share your review with us, Eva!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Homewood Suites by Hilton New Orleans French Quarter. Thank you and have a wonderful day!

8/10 Bueno

Armando

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Customer Service, el 5 ago. 2023
Thanks for the great rating, Armando!We're thrilled you enjoyed your time at Homewood Suites by Hilton New Orleans French Quarter so much! We look forward to sharing an even better experience with you soon.

6/10 Aceptable

JORGE SIEGRIST

Viaje en pareja, Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
NO ES JUSTO QUE DESPUÉS DE OAGAR CASI 200 DÓLARES DIARIOS NO TE HAGAN LA HABITACIÓN
Se hospedó 4 noches en mayo de 2023
Respuesta de Customer Service, el 7 may. 2023
Agradecemos los comentarios, Jorge.Es lamentable que su tiempo con nosotros fue menos que ideal. Nos preocupamos por la satisfacción y felicidad de nuestros huéspedes. Lamentamos que su habitación no haya sido renovada correctamente. Es importante para nosotros ofrecer a nuestros huéspedes una experiencia de calidad, por lo que abordaremos sus inquietudes con los miembros apropiados de nuestro equipo en el futuro.Esperamos que nos brinde otra oportunidad de compartir una experiencia más positiva con usted pronto.

8/10 Bueno

Carlos

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2023
Respuesta de Customer Service, el 8 feb. 2023
Thank you for taking the time to leave us a great rating, Carlos!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Homewood Suites by Hilton New Orleans French Quarter.

8/10 Bueno

Bruno

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Buen hotel
Buen hotel, buen servicio. La pileta es muy chica, no demasiado linda. Habitaciones grandes, desayuno interesante. Está ubicado bien cerca del french quarter, justo en el limite. Un buen lugar
Se hospedó 3 noches en mayo de 2022

8/10 Bueno

AROLDO DAVID

Se hospedó 6 noches en abril de 2022

8/10 Bueno

Roberto

Se hospedó 4 noches en abril de 2022

4/10 Malo

Mirna

Viaje familiar con niños
No le gustó: Limpieza y servicios
el precio por noche no esta de acuerdo a lo que se recibe en servicio en el hotel.
Se hospedó 5 noches en noviembre de 2021

6/10 Aceptable

Mirna

Viaje familiar con niños
No le gustó: Limpieza y servicios
el personal de recepcion nada amables. el del valet parking tampoco. el desayuno deja mucho que desear. no hacen limpieza en las habitaciones a menos que se solicite con 1 dia de anticipacion. Esto no lo advierten cuando se hace el checkin . Los alrededores se sienten inseguros .
Se hospedó 1 noche en noviembre de 2021

6/10 Aceptable

Alicia

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 2 noches en octubre de 2021

10/10 Excelente

lourmar

Le gustó: Limpieza y comodidad de las habitaciones
Recomendado
La atención perfecta, excelente ubicación y muy bueno el desayuno.
Se hospedó 2 noches en agosto de 2021

10/10 Excelente

Mike, Toronto

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location
Se hospedó 4 noches en marzo de 2024

8/10 Bueno

Margaret

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice room, small but nice pool, convenient to French quarter. Kind of noisy at night and took forever to get car from valet.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Lisa

Viaje en pareja
Le gustó: Servicio y personal
We enjoyed our stay, the property is in a good location and breakfast was great given it is included as was the Wednesday social hour. The property is looking a bit old and needs some money spent particularly new carpet, new machines in the laundry. The gym has a good set up but we didn’t use the pool as it didn’t look at clean. Overall for the money this is a great option if you are visiting New Orleans.
Se hospedó 5 noches en mayo de 2024
Respuesta de Customer Service, el 20 may. 2024
Lisa, thank you for sharing your experience at Homewood Suites by Hilton New Orleans French Quarter. We're glad you appreciated our location, breakfast, and the Wednesday social hour. Your feedback about the property's condition and amenities is valuable, and we will closely evaluate these areas. We hope to welcome you back on your next visit to New Orleans.

2/10 Terrible

Elsie

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a terrible hotel. I'm not even sure where to start with all the problems. Check in was easy and fine. Room was horrible. It stunk, the mattress was old and lumpy, the pillows had no stuffing in them, the carpet was stained. I'm pretty sure my husband got a foot fungus from the carpet. If I was Expedia I would take this hotel off of the choices. For a Hilton it was more like a flea motel you find on the side of the road.
Se hospedó 4 noches en mayo de 2024
Respuesta de Customer Service, el 20 may. 2024
Elsie, thank you for your feedback. It is disappointing to hear that the room did not meet your expectations, affecting your stay. The cleanliness and condition of our rooms are taken very seriously. We're glad check-in went smoothly and appreciate you acknowledging that. Your comments will be communicated with our management team for further review.

8/10 Bueno

Mia

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved it.
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service, el 19 may. 2024
Thank you for sharing your thoughts with us, Mia!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Homewood Suites by Hilton New Orleans French Quarter. Thank you and have a lovely day!

8/10 Bueno

patricia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
did not get checked in until after 5pm. room did not get cleaned...housekeeper cam once and at 5pm.
Se hospedó 3 noches en mayo de 2024
Respuesta de Customer Service, el 14 may. 2024
Patricia, we appreciate your constructive feedback. It's unfortunate to hear that you faced inconveniences with the check-in timing and housekeeping schedule at Homewood Suites by Hilton New Orleans French Quarter. It's indeed a priority for us to ensure the comfort and satisfaction of our guests. We certainly value guest insights as these pave the way for improvements. Please be assured that your concerns will be addressed. We do hope for another opportunity to host you for a more seamless experience.

2/10 Terrible

Harvey

No le gustó: Limpieza y servicio y personal
My money and other stuff went missing from housekeeping! And nothing was ever solved!
Se hospedó 3 noches en mayo de 2024
Respuesta de Customer Service, el 14 may. 2024
Harvey, thank you for bringing your concerns to our attention. Security is absolutely paramount for our guests, and we're sincerely disturbed to hear about your belongings. Although we cannot directly address disputes over missing items, we encourage you to continue working with our managerial team to reach a resolution. Your peace of mind is essential to us.

8/10 Bueno

Judy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel was very clean and had everything we needed. The front desk staff was excellent. The housekeeping staff were not excellent! The one that we interacted with was very rude and never had a smile or a nice word.
Se hospedó 4 noches en mayo de 2024
Respuesta de Customer Service, el 14 may. 2024
Judy, it's wonderful to hear you found Homewood Suites by Hilton New Orleans French Quarter to be clean and well-equipped, with excellent front desk team members. We regret any discomfort caused by your interaction with one of our housekeeping colleagues. We will use your feedback to make improvements in our service. Thank you for your review and we hope to welcome you back soon.

10/10 Excelente

linda j, Brandon

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were very helpful and friendly. Definitely recommend.
Se hospedó 4 noches en mayo de 2024
Respuesta de Customer Service, el 13 may. 2024
Linda, it's terrific to know that the level of service provided by our team members at Homewood Suites by Hilton New Orleans French Quarter left such a positive impression on you. We thank you for your recommendation and look forward to hosting you again in the future.

6/10 Aceptable

James

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
Great stay! Great experience! But… shower head was disgusting!!!! It was filthy!!! I’ve never seen one that bad! Filled with mold!!! Room 260! Great room disgusting shower head!!
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service, el 13 may. 2024
James, we appreciate your opportunity to provide us feedback. It's fantastic to hear you felt our establishment was excellent for your stay. We take note of your concerns about the cleanliness of the shower fittings and assure that we prioritize maintaining high standards in all areas of our guest accommodations. We'll make sure to reinforce this with our housekeeping team members. Thank you for choosing Homewood Suites by Hilton New Orleans French Quarter, we hope to welcome you back in the future.

10/10 Excelente

Brenda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The bottom fitted sheet did not properly fit the king size mattress, it kept pulling off.
Se hospedó 5 noches en mayo de 2024
Respuesta de Customer Service, el 13 may. 2024
Brenda, it's disheartening to learn about the hiccup you experienced with the bed linen in your room. Providing comfortable arrangements for our guests is our top priority here at Homewood Suites by Hilton New Orleans French Quarter. Your comment regarding the fitted sheet for the king-size mattress has been noted for our attention. Thank you for taking the time to share your valuable feedback and we hope to welcome you back for an even more seamless stay next time.

4/10 Malo

Kaitlin

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ran down
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 14 may. 2024
Kaitlin, it's disheartening to hear that our accommodations did not meet your expectations during your recent stay. Please know that we continuously carry out enhancements throughout the property to ensure our guests enjoy a setting that feels both comfortable and inviting. Should you return, we're confident we can provide a more positive experience.

8/10 Bueno

Wayne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 10 noches en abril de 2024
Respuesta de Customer Service, el 13 may. 2024
Wayne, thank you for choosing Homewood Suites by Hilton New Orleans French Quarter and sharing your rating. It's great to see that you had a positive experience at our hotel. We hope to have the opportunity to welcome you back soon for an even more wonderful stay!

6/10 Aceptable

Diana

Viaje con mascota
No le gustó: Servicio y personal y servicios
The breakfast buffet did not have any options for people who didn’t eat meat or cheese. There were times that my husband could only eat toast w peanut butter and fruit.
Se hospedó 7 noches en mayo de 2024
Respuesta de Customer Service, el 11 may. 2024
Diana, it's disappointing to hear about your experience with the breakfast buffet. We aim to cater diverse dietary requirements and it appears we might have missed the mark during your stay. We'll certainly consider your feedback for improvements and hope for an opportunity to provide an enhanced experience in the future.

10/10 Excelente

Kirsten Anne

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, full fridge and cook top. Our room on the 3rd floor was quiet and overlooked the street and Cemetery. Laundry facilities on 2nd floor only and some machines were broken. Excellent hot breakfast. Very friendly staff. Will stay here again!
Se hospedó 6 noches en abril de 2024
Respuesta de Customer Service, el 9 may. 2024
Kirsten, it's delightful to hear that you enjoyed your stay at Homewood Suites by Hilton New Orleans French Quarter. The hotel takes pride in its convenient location, fully equipped rooms, and hearty breakfast. We highly appreciate your appreciation for our team members' friendliness.We took note of your feedback regarding the laundry facilities. We aim to rectify any issues to enhance our guest experience. We're thrilled to hear you plan on returning and we're looking forward to welcoming you back!

10/10 Excelente

Tia, Cincinnati

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great except we had to ask for new towels.
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 9 may. 2024
Tia, thank you for selecting Homewood Suites by Hilton New Orleans French Quarter. It's wonderful to know your stay was largely enjoyable. For the inconvenience with the towels, it is usual for our team members to ensure fresh linen is always available. We appreciate your feedback and will strive for improvement. We're looking forward to your next visit.

8/10 Bueno

Gill

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What a fabulous, great value place to stay, Spacious, quiet rooms with comfortable bed, large bathroom and wardrobe - the rooms have a coffee maker, fridge, hob, microwave and dishwasher - and very helpful staff. Would definitely stay again.
Se hospedó 13 noches en abril de 2024
Respuesta de Customer Service, el 9 may. 2024
Gill, it brings us great pleasure to read your positive review about your experience at Homewood Suites by Hilton New Orleans French Quarter. We're thrilled you found our accommodations to be spacious and tranquil, and that you benefited from the in-room amenities we provide. It's also refreshing to know our accommodating team members offered assistance whenever needed. We're eagerly anticipating your next visit.

10/10 Excelente

Ellen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The only draw back was the distance of my room from the elevator. I have back problems. If I stay again I will request a room closer to the elevator. Breakfast was very nice plenty of choices & the food was hot.
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 9 may. 2024
Ellen, it's lovely to hear you appreciated the diverse breakfast selection at Homewood Suites by Hilton New Orleans French Quarter. We apologize for any discomfort due to the room location. In your future bookings with us, feel free to share any special preferences like preferred proximity to the elevator and we will do our best to accommodate this request. We appreciate your feedback and look forward to welcoming you again.

6/10 Aceptable

Kristen

Viaje en pareja
Le gustó: Servicios
Maids were nasty, concierge was great
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 6 may. 2024
Kristen, it's concerning to read some elements of your stay didn't meet expectations. It's regrettable to know there were issues with the service you experienced. Conversely, we're glad that our concierge was able to deliver a positive experience. Your feedback will be shared with our team for further improvement. We appreciate your understanding and hope for another opportunity to serve you better.

2/10 Terrible

Tyler

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios
Hotel receptionist was very rude and not helpful to us. Stayed on her phone and acted like she didn’t care about her job or to help in any kind of way
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 4 may. 2024
Tyler, it's highly regrettable to learn about your recent encounter with one of our receptionists. We deeply value your patronage and your satisfaction is our utmost priority. The indifference you had experienced is certainly not indicative of the service we strive to provide. Please trust that we will address the mentioned concerns with our team members to emphasize the importance of providing exceptional guest service. We hope for an opportunity to offer a more gratifying visit in the future.

10/10 Excelente

Julie

Good
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 4 may. 2024
Thanks, Julie! It's outstanding your time at Homewood Suites by Hilton New Orleans French Quarter was fantastic. We can't wait until your next visit!

2/10 Terrible

Jeffrey

Viaje familiar
No le gustó: Condiciones de la propiedad
They didn’t clean our room They said we had to let them Know 24 hrs in advance. But a check in we were never told this
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service, el 4 may. 2024
Jeffrey, it's unfortunate to learn about your experience. Our aim is to maintain clear communication with our guests regarding room cleaning service. It seems there may have been some misunderstanding and for that, we apologize. Your feedback is instrumental in helping us improve our guest experience. Rest assured, we're looking forward to an opportunity to serve you better in the future.

8/10 Bueno

Patrick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Have the classic american breakfast, not bad but not awesome either. Beds are very comfortable and the fluffy pillows are very nice too, we slept very well. The employees were very kind and helpful. We saved on our activities by reserving with the Hotel. Just far enough of the night life.
Se hospedó 5 noches en abril de 2024
Respuesta de Customer Service, el 30 abr. 2024
Patrick, it's delightful to learn that our ample and supportive beds at the Homewood Suites by Hilton New Orleans French Quarter contributed to a good night's sleep. We appreciate your mention of our plush pillows and the kind assistance offered by our team members. Your feedback on our breakfast offerings will definitely be taken into considerations for improvements. How wonderful to know you were able to make the most of your stay by reserving activities through us. We hope to welcome you back soon where an even more enjoyable stay awaits you.

10/10 Excelente

Latorria, Decatur

Le gustó: Servicios
It was nice
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 29 abr. 2024
Latorria, we are delighted to hear that you found your stay at Homewood Suites by Hilton New Orleans French Quarter pleasing. Thank you for your review, and we truly look forward to welcoming you back in the future.

4/10 Malo

Monique

No le gustó: Servicio y personal
I had to wait 15 mins for a remote … then I flushed the toilet and the entire thing overflew all over the floor. The room smells bad when you go in. Homeless people sleeping in front of the hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 28 abr. 2024
Monique, we regret to know that your recent experience did not meet your expectations. It's disheartening to learn of any delay in receiving room amenities such as a remote and we apologize for the distress caused by an apparent malfunction in the bathroom.The odor you mentioned is of particular concern; our team prioritizes guest comfort and cleanliness. We are also actively involved with local authorities to ensure the vicinity of our accommodations are secure and comfortable.We hope to better serve you should you give us another chance in the future.

8/10 Bueno

Torben

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 10 noches en abril de 2024
Respuesta de Customer Service, el 22 abr. 2024
Torben, thank you for the rating! We're glad to hear you had a pleasant stay at Homewood Suites by Hilton New Orleans French Quarter. We hope to serve you again in the future.

8/10 Bueno

Richard

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The thing that most stood out was that our beddings had not been changed prior to our arrival. Makeup on the pillow cases, hair on the sheets. We then received sheets so we can make the bed that didn't fit. So our first night, we slept on a bare mattress.
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 21 abr. 2024
Richard, thank you for taking the time to share your recent experience. It's disheartening to hear that the cleanliness of your accommodations was not up to our usual high standards. We strive to ensure every guest arrives at a fresh and inviting room. Furthermore, it's unfortunate to hear about your first-night bedding situation. We hope it didn't mar the entirety of your stay. We value your feedback and promise to take it on board for improvement.

2/10 Terrible

kyom

Viaje familiar
No le gustó: Limpieza
No room cleaning service even after i reported and bedsheet was too small to fit bed. I would not stay again.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 20 abr. 2024
Kyom, it's regrettable to hear about your experience. Your comfort is our priority and it's disappointing that we missed the mark with our room services during your stay. Also, we apologize for the improper fit of the bedsheet. We assure you, this is not the level of service we aspire to provide. We value your feedback and are motivated to improve. We hope you'll give us another chance to better serve you in the future.

10/10 Excelente

Hannah Laonie

Se hospedó 8 noches en abril de 2024
Respuesta de Customer Service, el 8 may. 2024
Hannah, thank you for your high rating on Expedia! Homewood Suites by Hilton New Orleans French Quarter is delighted you enjoyed your stay. We hope to have the pleasure of welcoming you back in the near future!

8/10 Bueno

Joseph

Le gustó: Condiciones de la propiedad
Overall pretty clean. Room was large. Are is ok and within walking distance to most attractions.
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 20 abr. 2024
Joseph, thank you for choosing to stay at Homewood Suites by Hilton New Orleans French Quarter. We're delighted to hear you found our rooms spacious and appreciated our central location close to various attractions. Your feedback is valuable and we're thrilled to have met your expectations for cleanliness. We hope to see you again during your future travels.

8/10 Bueno

Erin Elizabeth

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 7 may. 2024
Erin, thank you for taking the time to rate your stay at Homewood Suites by Hilton New Orleans French Quarter. It seems as though you had a positive experience and we are certainly pleased to hear it. We hope to see you back in the future to provide a service that may push your rating up to a full score. Safe travels!

8/10 Bueno

Robert, ERMONT

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
Service de petit déjeuner très basique ! Le système de robinet de douche est déplorable : un seul robinet qui ne règle que le chaud et le froid, avec seulement une pomme de douche en haut. Donc vous vous prenez inévitablement un jet d'eau froide avant d'arriver sur le réglage tiède !
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 17 abr. 2024
Robert, merci d'avoir pris le temps de partager votre retour. Au Homewood Suites by Hilton New Orleans French Quarter, nous nous efforçons de maintenir des normes élevées de confort et de service. Nous regrettons d'apprendre que nos offres de petit-déjeuner et la conception de nos douches n'ont pas pleinement répondu à vos attentes. Vos commentaires sont grandement appréciés car nous cherchons toujours des moyens d'améliorer le séjour de nos clients. Nous espérons avoir une autre occasion d’offrir une meilleure expérience à l’avenir.

10/10 Excelente

Rita

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was within walking distance of Bourbon Street for enjoyment of all the activities, shops, and dining. Yet it is far enough away, to avoid the noise. Breakfast was good, included eggs, one meat, and a potato or biscuits (no gravy or sauce) yogurt and fresh fruit, along with the usual toast and bagels. We decided not to rent a car due parking costs. Uber and Lyft were readily available.
Se hospedó 5 noches en abril de 2024
Respuesta de Customer Service, el 17 abr. 2024
Rita, we're delighted to hear you appreciated the prime location of Homewood Suites by Hilton New Orleans French Quarter, a bit removed from the hustle and bustle yet convenient enough for you to relish local activities, shops, and dining. It's also fantastic that our breakfast selection met your expectations, providing a variety of options for you to kickstart your day. Also, it's good to know that public transportation services like Uber and Lyft served well for your mobility needs around the city. We would love to provide you an excellent hotel experience again in the future.

10/10 Excelente

Samuel

Viaje en pareja
Le gustó: Servicios
All good.
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 17 abr. 2024
Samuel, it's a pleasure to hear that you had an all-round enjoyable stay at Homewood Suites by Hilton New Orleans French Quarter. We appreciate your kind feedback and look forward to welcoming you back in the future.

8/10 Bueno

Thomas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall good. Breakfast was just ok.
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 16 abr. 2024
Thomas, we appreciate your feedback. Reading that your experience at Homewood Suites by Hilton New Orleans French Quarter was satisfactory overall gives us pleasure. We aim to delight our guests, so be assured we will strive for improvements in our breakfast options. We're looking forward to welcoming you back in the near future.

8/10 Bueno

Christopher

Le gustó: Limpieza
The Home Suites by Hilton is a fine hotel for your stay. The rooms were clean, I had no trouble with anything in the rooms at all. The early check in fee is a bit high, but otherwise, I think it's in a good location. Everything is in walking distance of where you want to go or close to the trolly
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 13 abr. 2024
Christopher, it's great to hear that you appreciated the immaculate state of our rooms at the Homewood Suites by Hilton New Orleans French Quarter, along with our prime location. We understand your comment regarding the early check-in fee and ensure that this is designed to facilitate the best possible service for all our guests. It's delightful to know that our location made it easy for you to explore and travel around. We look forward to your next visit with us.

10/10 Excelente

Tracey

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked the location. Very walkable to Burbon St, Louis Armstrong Park and other activities but not so congested on this street. The entire staff AND other guests were so nice. I'd stay here again!
Se hospedó 9 noches en marzo de 2024
Respuesta de Customer Service, el 12 abr. 2024
Tracey, it's wonderful to hear you enjoyed your stay at Homewood Suites by Hilton New Orleans French Quarter. Your praise for our prime location, friendly team members and fellow guests warms our hearts! We're delighted that these features made your experience memorable and we can't wait to welcome you back for another great visit.

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice room
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 14 abr. 2024
Thank you for sharing your perfect rating with us, Richard!It's wonderful to see how much you appreciated your time at Homewood Suites by Hilton New Orleans French Quarter! We want everyone to feel right at home at Homewood Suites by Hilton New Orleans French Quarter. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!