Con servicio de comidas y cenas

Opiniones de New York Marriott Marquis

4.5 out of 5
New York Marriott Marquis
1535 Broadway, New York, NY

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 1867 de 2649 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 452 de 2649 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 181 de 2649 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 66 de 2649 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 83 de 2649 opiniones" "

9.4/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

9.4/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Emely Marina gamboa, tijuana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel está muy céntrico y excelente condiciones
Se hospedó 4 noches en mayo de 2024

6/10 Aceptable

Mayra Alejandra

Viaje familiar con niños
It was very crowded. Service was not good. Breakfast was really bad. Our room didn’t get cleaned.
Se hospedó 2 noches en mayo de 2024
Respuesta de Guest Services Coordinator, el 23 may. 2024
Dear Valued Guest, Thank you for taking the time to review your stay with us. We are extremely sorry for the inconvenience you had with your breakfast experience, and we will share your comments with our food and beverage team. We also apologize for the housekeeping issues you had during your visit. We will address your concerns with the appropriate individuals to ensure this is not repeated. Furthermore, we strive to provide exceptional hospitality to every guest; therefore, we regret not meeting your expectations. We appreciate your patience and hope you will give us another opportunity to provide you with the outstanding service you deserve. Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 Excelente

Betty

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente Hotel
Se hospedó 2 noches en mayo de 2024
Respuesta de Guest Services Coordinator, el 15 may. 2024
Dear Valued Guest, We are delighted you enjoyed your stay at New York Marriott Marquis. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to New York City.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

8/10 Bueno

FRANCISCO DE JESUS DE LA VEGA

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
BIEN
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Services Coordinator, el 7 may. 2024
Dear Valued Guest, Thank you for the wonderful rating for New York Marriott Marquis! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 Excelente

Eliana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Services Coordinator, el 10 may. 2024
Dear Valued Guest, Thank you for your nice rating and for letting us know that your stay at the New York Marriott Marquis was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 Excelente

Elena

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is my first time with expedia and the experience is amazing.
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services Coordinator, el 17 abr. 2024
Dear Valued Guest, We appreciate you taking the time to leave your generous feedback regarding your recent visit to the New York Marriott Marquis. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer and that you had a comfortable visit. We appreciate your patronage and hope that we will have a chance to host you again in the future. Warm Regards,Sharifa Alphonso,Guest Services Coordinator

8/10 Bueno

Wraygabriel, Toa Alta

Se hospedó 1 noche en abril de 2024

8/10 Bueno

BERENICE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buena atención del personal excelente ubicación muchas atracciones a pie
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

isidoro pintado, trujillo alto

Se hospedó 3 noches en marzo de 2024

4/10 Malo

Markku

Viaje de negocios
No le gustó: Limpieza
The hotel gym is good. My room was poorly and sloppily cleaned. The front desk staff wasn’t very friendly nor did they explain important details so I ended up paying $60 extra :(
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services Coordinator, el 25 mar. 2024
Dear Valued Guest, Thank you for choosing us for your recent visit. We genuinely apologize for the oversights made while servicing your room and the service issues you encountered. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. On the positive side, we appreciate you mentioning our amazing fitness center. We hope you will consider staying with us again.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

6/10 Aceptable

KATHYA

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
La propiedad es vieja, la vista de la ventana sucia no se podía apreciar. Deberían modernizar las instalaciones.
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Services Coordinator, el 22 mar. 2024
Dear Valued Guest, Thank you for being our guest and for your feedback. We are glad to know that your overall stay was pleasant. However, we are extremely sorry for any inconvenience during your recent visit and that you felt our property needed updating. We will share your comments with the appropriate individuals for our future modernization. We strive to provide exceptional hospitality to our guests; therefore, we regret not meeting your expectations. We hope you will revisit us again whenever your travels bring you to New York City.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 Excelente

Karla G

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me encantó
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services Coordinator, el 21 mar. 2024
Dear Valued Guest, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at New York Marriott Marquis. We look forward to welcoming you back on your next visit!Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 Excelente

Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Gracias por todo
Se hospedó 6 noches en marzo de 2024

8/10 Bueno

Aurelis

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Most of the electrical outlet in the bedroom don't function, need to repair asap. Rest is amazing.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Francisco

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena ubicacion
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

JAIME

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un Hotel con una excelente ubicación y tienen un personal muy atentos
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Rosa Patricia Hernandez

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en diciembre de 2023
Respuesta de Guest Services Coordinator, el 20 feb. 2024
Dear Valued Guest, Thank you for choosing the New York Marriott Marquis. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 Excelente

Veronica

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente trato
Se hospedó 5 noches en enero de 2024

6/10 Aceptable

Sergio

Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 5 noches en enero de 2024

10/10 Excelente

Juan José Flores

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Está en una ubicación excelente
Se hospedó 4 noches en diciembre de 2023
Respuesta de Guest Services Coordinator , el 24 ene. 2024
Dear Mr. Flores, Thank you for choosing the New York Marriott Marquis during your visit to Times Square! We appreciate you sharing how much you enjoyed your stay and our great location with proximity to Central Park, Broadway's theaters, Madison Square Garden, and much more. Thank you for the kind remarks, and we hope you will stay with us again soon!Warm Regards, Sharifa Alphonso Guest Services Coordinator

10/10 Excelente

Arturo Alfonso

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy cómoda y segura
Respuesta de Guest Services Coordinator, el 12 mar. 2024
Dear Valued Guest, It was a pleasure having you as our guest at the New York Marriott Marquis. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 Excelente

Lisset Lezcano

Excelente
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Services Coordinator, el 9 ene. 2024
Dear Valued Guest, Thank you for the wonderful review of our hotel, the New York Marriott Marquis. We're delighted to have provided you with a memorable visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 Excelente

Edgar Genaro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buen lugar excelente
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Services Coordinator, el 9 ene. 2024
Dear Valued Guest, On behalf of our staff, thank you for the excellent review. We are pleased to know how much you loved your stay. All of us at the New York Marriott Marquis look forward to having you visit with us again.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 Excelente

Edward

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Norma Angelica

Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Rosalba de la caridad

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de Guest Services Coordinator, el 2 ene. 2024
Dear Valued Guest, We are delighted you enjoyed your stay at New York Marriott Marquis. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know we exceeded your expectations. We look forward to you coming back whenever your travels bring you to the area. Warm Regards, Sharifa Alphonso Guest Services Coordinator

10/10 Excelente

Gabriela Gómez vizcaíno

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy contentos
Se hospedó 8 noches en diciembre de 2023
Respuesta de Guest Services Coordinator, el 28 dic. 2023
Dear Valued Guest, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the New York Marriott Marquis; we hope to see you again soon. Happy Holidays and Happy New Year!Warm Regards,Sharifa AlphonsoGuest Services Coordinator

4/10 Malo

Oscar Alexander Quintanilla

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicio y personal
many hidden charges, very used or rejected sheets stained stained towels very rejected many times
Se hospedó 5 noches en diciembre de 2023
Respuesta de Guest Services Coordinator, el 28 dic. 2023
Dear Valued Guest, Thank you for choosing us for your recent visit. We regret any disappointment you had with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these costs came as a surprise to you. We also apologize for the issues you outlined. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We appreciate your patience and hope you will consider staying with us again.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

6/10 Aceptable

Marisol Hernández

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Las habitaciones están muy bien; sin embargo, fue decepcionante el check in. Llegamos temprano a registrarnos y a dejar maletas porque sabíamos que el check in era a las 4:00pm. A esa hora regresamos y la persona que nos atendió llamada Sue o Susan fue muy grosera, no nos dio la habitación hasta tiempo después y su trato fue indignante. Todo esto a pesar de que veníamos con una persona mayor de 84 años quien merecía un poco de cortesía o al menos puntualidad en la entrega de la habitación ya que se encontraba muy cansado. Es una lástima que haya empleados de este tipo.
Se hospedó 8 noches en diciembre de 2023
Respuesta de Guest Services Coordinator, el 28 dic. 2023
Dear Valued Guest, Thank you for choosing us for your recent visit. We are genuinely sorry for the inconvenience you experienced during check-in and the service issues you outlined. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We appreciate your patience and hope you will consider staying with us again.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 Excelente

Blanca

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de Guest Services Coordinator, el 27 dic. 2023
Dear Valued Guest, Thank you for choosing the New York Marriott Marquis. We were pleased we exceeded your expectations during your visit. If you find yourself in our area again, we look forward to having another opportunity to provide you with an exceptional stay. Warm Regards, Sharifa Alphonso Guest Services Coordinator

10/10 Excelente

Kevin

Viaje familiar
Le gustó: Servicios
Se hospedó 3 noches en diciembre de 2023
Respuesta de Guest Services Coordinator, el 12 mar. 2024
Dear Valued Guest, Thank you for letting us know your visit to New York Marriott Marquis was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 Excelente

Diana

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 6 noches en diciembre de 2023
Respuesta de Guest Services Coordinator, el 24 dic. 2023
Dear Diana, Thank you for rating your stay at New York Marriott Marquis. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Warm Regards, Sharifa Alphonso Guest Services Coordinator

10/10 Excelente

William

Se hospedó 5 noches en diciembre de 2023
Respuesta de Guest Service Coordinator, el 20 dic. 2023
Dear Valued Guest, We are thrilled you had an excellent stay at New York Marriott Marquis, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 Excelente

Valeria

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy bien
Se hospedó 4 noches en septiembre de 2023
Respuesta de Guest Services Coordinator, el 11 dic. 2023
Dear Valued Guest, On behalf of our staff, thank you for the excellent review! We are pleased to know how much you loved your stay. Whether visiting for a family vacation, a romantic getaway, or attending a conference, we enjoy being the perfect home base for your New York City stay. All of us at the New York Marriott Marquis look forward to having you visit with us again.Warm Regards,Sharifa Alphonso,Guest Services Coordinator

10/10 Excelente

Alma

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El servicio es muy bueno y las habitaciones son bastante confortables El mayor problema es que la accesibilidad al hotel es bastante dificil por la cantidad de gente que hay y a veces cierran la calle lo que complica llegar al hotel
Se hospedó 5 noches en noviembre de 2023

8/10 Bueno

patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location se ajustaba a mis necesidades
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Tirsa Perez

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Lo único que no me gusto son los $30 diarios que te cobran. Por lo demás es un hotel excelente, súper céntrico, limpio y hermoso!
Se hospedó 3 noches en octubre de 2023
Respuesta de Guest Services Coordinator, el 7 nov. 2023
Dear Valued Guest,Thank you for your positive feedback regarding your recent stay at New York Marriott Marquis. We are delighted to hear that you had an excellent experience and that you found our hotel to be centrally located, neat, and lovely. We do apologize for any disappointment caused by the daily fee. The fees are mentioned on our website, and we will ensure to review and address your comments appropriately. Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

8/10 Bueno

Maria Jose Perez

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en octubre de 2023

10/10 Excelente

Adriana

Muy buen hotel
Se hospedó 3 noches en noviembre de 2023
Respuesta de Guest Services Coordinator, el 5 nov. 2023
Dear Valued Guest,We are very glad you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at New York Marriott Marquis.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 Excelente

Marcos

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Una propiedad excelente, sales del Hotel y estás en la mejor parte de time square. Es grande y cómodo y las habitaciones son muy buenas y cómodas. Lo recomiendo. Aparte me gusto mucho por que te dan entradas gratis a tours y crédito consumible.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Hector Armando

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Estuvimos 3 noches 4 dias y me gusto el hotel.. servicio limpieza.. los cuartos, baños todo muy bien Fue un viaje familiar.

10/10 Excelente

Romina

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Se hospedó 7 noches en septiembre de 2023
Respuesta de Guest Services Coordinator, el 24 sept. 2023
Dear Romina, It was a pleasure having you as our guest at the New York Marriott Marquis. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 Excelente

Francisco

Se hospedó 2 noches en septiembre de 2023
Respuesta de Guest Services Coordinator, el 14 oct. 2023
Dear Francisco, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at New York Marriott Marquis, and we look forward to welcoming you again soon.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 Excelente

Francisco

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente servicio
Se hospedó 7 noches en septiembre de 2023
Respuesta de Guest Services Coordinator, el 3 oct. 2023
Dear Valued Guest, Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to New York Marriott Marquis. Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 Excelente

Karen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
excelente todo
Se hospedó 8 noches en agosto de 2023
Respuesta de Guest Services Coordinator, el 16 oct. 2023
Dear Valued Guest, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to New York Marriott Marquis.Warm Regards,Sharifa AlphonsoGuest Services Coordinator

8/10 Bueno

lorena, san antonio

Viaje familiar
Le gustó: Limpieza y servicios
Buffet fatal! Bad buffet . I was expecting who made omelette, eggs , that was only menu . It’s expensive to only have scramble powder box eggs : terrible !! It’s same thing to make fried eggs in buffet or on the menu .
Se hospedó 4 noches en agosto de 2023

10/10 Excelente

Fransheska

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
💯
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Angela

Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Services Coordinator, el 24 sept. 2023
Dear Angela, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the New York Marriott Marquis; we hope to see you again soon. Warm Regards,Sharifa AlphonsoGuest Services Coordinator

10/10 Excelente

jorge l

Se hospedó 5 noches en agosto de 2023
Respuesta de Guest Services Coordinator, el 3 oct. 2023
Dear Valued Guest, Thank you for your recent stay at the New York Marriott Marquis and for posting such a generous rating of our hotel. It is a pleasure to know that we exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again on your next visit to the city. Warm Regards,Sharifa AlphonsoGuest Services Coordinator

2/10 Terrible

Constantino

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El hotel es viejo Nada que ver con las fotos Mal Servicio y mal olor No recomendado
Se hospedó 5 noches en agosto de 2023