Hello Isaias and thank you for your feedback!We're glad you had a great stay with us and enjoyed our restaurant as well as the surrounding neighborhood.Should your travels bring you back to the area, we hope to welcome you back again at The Lucerne!Best,The Lucerne

Thank you for your review! It will be shared with all of our coworkers. Thank you!

Hello Montserrat, Thank you for choosing the Lucerne hotel. We appreciate your feedback and look forward to welcoming you back.

Good Evening Jorge, Thank you for choosing the Lucerne hotel. We appreciate your feedback and comments. Glad our location was ideal during your stay. We look forward to welcoming you back.

Hello Luis, Thank you for choosing the Lucerne hotel. We appreciate the feedback and comments. We look forward to having you stay with us again.

Hello Mr.Armando, We thank you for choosing the Lucerne hotel. We are delighted you enjoyed your stay. We look forward to welcoming you back.

Hello Esteban, Thank you for choosing the Lucerne hotel. We appreciate your feedback and look forward to welcoming you back.

Buenos Dias Ricardo, Queremos Agradecer por quedarce con nosotros y eligirnos. Estamos feliz que disfrustaron y le agradesemos su comentarios y el respaso de nosotros. Esperamos tener lo de vuelta pronto con nosotros.

Hello Orlando, Gracias por quedarse con nosotros y escojer el Lucerne hotel. Que lastima leer de su quedada con nosostros. Vamos haver mas profundo en su situacion y mejorar . Espero que se queden con nosotros pronto.

Querida Veronica, Agradecemos mucho el tiempo que te has tomado para calificar nuestro hotel. Nos complace saber que cumplio con todas tus expectativas. Sin duda esperamo que nos eligas nuevamente cuando visites la gran manzana. Respetuosamente, Shirley M.

Good Evening Arelys, We thank you for choosing the Lucerne. Great to read about your stay and thank you for your feedback. Certainly lucky to be close to major attractions and glad our location was ideal during your trip. We look forward to welcoming you back.

Dear Miguel, Thank you for your feedback. We hope to have you back at the Lucerne family. Sincerely, Shirley M.

Dear Monica, Thanks for reviewing our hotel. Yes, The Lucerne Hotel is consider our treasured landmark building, erected in 1904. We work deligently to provide the best service to our guests. And your review reafirm this. We are looking foward to be part of your next experience in the big apple. Best Regards, Shirley Mogro Front Desk Manager

Hello Marta, Gracias por elejir el Lucerne en su paseo ha Nueva York. Nos alegramos que disfruto su tiempo con nosotros. Le agradecemos por su repaso de nosotros, y esperamos que se quede con nosotros pronto.

Hello Ms. Viviana, Gracias por quedarce con nosotros en el Lucerne. Nos alegramos, saber que disfruto su tiempo con nosotros. Esperamos tenerlo de retorno pronto.

Hello Carmelo,I want to thank you for choosing the Lucerne hotel in your recent trip. We are delighted you enjoyed your stay with us and certainly appreciate your feedback. We look forward to welcoming you back again.

Hello Imventarza,Gracias por quedarse con nosotros, nos alegra que disfrustan su quedada con nosotros. Esperamos darle la bienvenida de nuevo.

Dear Neeltje,I want to thank you for choosing the Lucerne hotel in your recent trip. We are glad you enjoyed your stay with us and certainly appreciate your praised comments and feedback. We look forward to having you stay at the Lucerne again.

Hello Amador,I want to thank you for choosing the Lucerne hotel in your recent trip to New York. We are glad you enjoyed your stay, we certainly appreciate your feedback. We look forward to welcoming you back soon.

Hello Victor, Thank you for staying with us at the Lucerne. Great to hear you enjoyed and location was ideal for you. We look forward to having you stay again.

Gracias Nicole por tu reseña. Lo compartiré con mi directora de limpieza y su personal. ¡Feliz año nuevo! Ross Tucker Director of Front Office

Thank you for taking the time to share your feedback with us. We truly appreciate your kind words regarding our hotel’s prime location.

We are glad that everything went well during your stay. Thank you for your review.

Thank you Debra for your positive and honest review.

Thank you for your review!

Hello Stephen, Thank you for choosing the Lucerne hotel. I deeply apologize for issues with A/C and will look into this further and to improve. We hope you come stay with us again.

Hello Clare, Thank you for choosing the Lucerne hotel. Would have liked to know why a 3. We hope you do come tray us again and could make sure you have a better experience.

Hello Mr. Bruce, We thank you for choosing the Lucerne hotel in you recent trip to New York. We certainly appreciate your feedback and comments. Truly delighted you enjoyed and came across great service through our direct but would like to know more details on what went wrong with the other front desk staff. We hope you come stay with us again and show you a better experience.

Good Afternoon Brian, I want to thank you for choosing the Lucerne hotel. I deeply apologize for any inconveniences but certainly would have like to know more details on why you were disappointed or where we fell short of an expectation of our services. We hope you continue to choose the Lucerne and we can make it up to you.

Hello Lynn, We thank you for choosing the Lucerne hotel. We are truly delighted you enjoyed your stay and do appreciate the feedback and comments. We look forward to welcoming you back.

Hello Zh, Thank you for choosing the Lucerne hotel. We appreciate your feedback and look forward to welcoming you back.

Thank you for taking the time to share your feedback with us. We truly appreciate your kind words regarding the hotel and our friendly and helpful staff.We are sorry to hear that certain aspects of your stay did not meet your expectations. Your comments regarding the smell of smoke in your rooms and in the hallways, as well as the sound isolation, are valuable to us, and we will certainly take them into consideration as we strive to improve our facilities for our guests’ comfort.We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that reflects the high standards we aim to achieve.

Hello Julian and thank you for your kind words!We're glad that you enjoyed your stay with us as well as our neighboring restaurant!We look forward to welcoming you back!Best,The Lucerne

Thank you for your review. We can see that there is room for improvement. Please let us know how we can make it better. We will appreciate your suggestions.

Good afternoon Ellen,Thank you for taking the time to share your feedback with us. We truly appreciate your kind words regarding our hotel’s prime location and our friendly and helpful staff.We are sorry to hear that certain aspects of your stay did not meet your expectations. Your comments regarding the hot water issue, as well as the sound isolation, are valuable to us, and we will certainly take them into consideration as we strive to improve our facilities for our guests’ comfort.Additionally, we sincerely apologize for any inconvenience caused by the behavior of our Front Desk Agent at check in. Rest assured, we will address this matter internally to ensure that our guests receive the exceptional service they deserve.We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that reflects the high standards we aim to achieve.At your service,Eduardo Hernandez

Thank you for taking the time to share your feedback with us. We truly appreciate your kind words regarding our hotel’s prime location and our friendly and helpful staff.

Thank you for your review!

Hello Missy, Thank you for choosing the Lucerne hotel. We are delighted you enjoyed your stay with us and look forward to welcoming you back.

Thank you for taking the time to share your feedback with us. We truly appreciate your kind words regarding our hotel’s prime location and our friendly and helpful staff.

Good afternoon ssinpei,Thank you for taking the time to share your feedback with us. We are sorry to hear that certain aspects of your stay did not meet your expectations. If there is a way for you to share where the outcome was we will appreciate it. We will address this matter internally to ensure that our guests receive the exceptional service they deserve.We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that reflects the high standards we aim to achieve.

Hello Mr. Eliot, We're delighted you enjoyed your stay with us. Thank you for choosing The Lucerne Hotel and we look forward to welcoming you back in the future.

Good afternoon Sallie, Very happy to hear you enjoyed your stay with us and the hotels location was convenient. We sincerely apologizes for any inconvenience during your stay and we hope to make it up to you in the future.

Hello Sondra,We thank you for choosing the Lucerne hotel. We are delighted you enjoyed your stay with us and appreciate the feedback. We look forward to welcoming you back.

Thank you for taking the time to share your feedback with us. We truly appreciate your kind words regarding our hotel’s prime location and our friendly and helpful staff.

Thank you for taking the time to share your feedback with us. We truly appreciate your kind words regarding our hotel’s prime location and our friendly and helpful staff.

Hello Huseyin, Thank you for choosing the Lucerne hotel. We are delighted you enjoyed your stay with us and look forward to welcoming you back.

Thank you for taking the time to share your feedback with us. We truly appreciate your comment regarding the condition of the bathroom, we will certainly take it into consideration as we strive to improve our facilities for our guests’ comfort.

Thank you for taking the time to share your feedback with us. We truly appreciate your kind words regarding our hotel. We are sorry to hear that certain aspects of your stay did not meet your expectations. Your comments regarding the elevator malfunction are valuable to us, and we will certainly take them into consideration as we strive to improve our facilities for our guests’ comfort.

Hello David, Thank you for choosing the Lucerne hotel. We appreciate your feedback and comments. Great to read that our location was ideal during your stay and had a great experience. We look forward to welcoming you back.