Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 634 de 1000 opiniones" "
10 - Excelente
634
Puntuación de 8, es decir, Bueno. Basada en 167 de 1000 opiniones" "
8 - Bueno
167
Puntuación de 6, es decir, Aceptable. Basada en 87 de 1000 opiniones" "
6 - Aceptable
87
Puntuación de 4, es decir, Malo. Basada en 54 de 1000 opiniones" "
4 - Malo
54
Puntuación de 2, es decir, Terrible. Basada en 58 de 1000 opiniones" "
2 - Terrible
58
9.2/10
Limpieza
8.8/10
Servicio y personal
8.6/10
Servicios
9.0/10
Condiciones de la propiedad
8.8/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
milciades
Viaje en pareja
19 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy hermoso, muy lindo, todo en su debido lugar, no tengo queja en cuanto al hotel, pero lo unico es que un hotel creo que es 5 estrellas, no es para nada barato y a la final cobran el parqueadero, no me parece, que tampoco es para nada barato
milciades
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 22 ene. 2024
Milciades,Thank you for your positive remarks about our beauty and attention to detail. We're glad to hear that your overall experience was pleasing. However, we also understand your concern regarding parking. We strive to balance offering high-quality services with value for our guests, and your feedback is instrumental in helping us assess our services. Your insights are greatly appreciated, and it would be an honor to welcome you back for another delightful stay.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale
10/10 Excelente
Eukarys
2 ene. 2024
Le gustó: Limpieza y servicios
Eukarys
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Leidy
28 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gustó mucho todo, volvería con gusto muy estupendo todo
Leidy
Se hospedó 1 noche en noviembre de 2023
8/10 Bueno
martha
Viaje en pareja
13 jul. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy amable la gente que trabaja. Solo falta un poco de limpieza en los pasillos de los cuartos…
martha
Se hospedó 10 noches en julio de 2023
10/10 Excelente
ALEJANDRA
4 ago. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
ALEJANDRA
Se hospedó 6 noches en julio de 2021
10/10 Excelente
Cliente verificado
Viaje en pareja
9 jun. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bonito hotel en una muy buena zona en Brooklyn
Cliente verificado
Se hospedó 1 noche en junio de 2021
10/10 Excelente
Cliente verificado
2 abr. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 3 noches en marzo de 2021
10/10 Excelente
Cliente verificado
29 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 1 noche en octubre de 2019
Respuesta de CJ, el 24 nov. 2019
Thanks for staying with us. We appreciate your feedback and hope to welcome you back very soon!
Sincerely,
Chester James
Front Office Manager
10/10 Excelente
Rita, Laguna Niguel
19 may. 2024
Le gustó: Limpieza
Rita
Se hospedó 3 noches en mayo de 2024
10/10 Excelente
Gennadiy
19 may. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
All great
Gennadiy
Se hospedó 3 noches en mayo de 2024
Respuesta de General Manager, el 21 may. 2024
Dear Gennadiy,Thank you for your perfect rating! It was such a pleasure having you as our guest recently, and we are delighted you thoroughly enjoyed your stay. We hope to welcome you back to The William Vale again soon!Sincerely,Joe SantoreManaging DirectorThe William Vale
10/10 Excelente
Heather
19 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Heather
Se hospedó 1 noche en mayo de 2024
10/10 Excelente
Jose
Viaje familiar
10 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No complaints about this One at all. Amazing place. All the way from the valet parking to the lobby staff room service they were all very professional and went above and beyond to make sure we felt welcomed and satisfied. Thank you.
Jose
Respuesta de General Manager, el 13 may. 2024
Jose,It was a pleasure to have you as our guest at The William Vale, and we thank you for your glowing review. Our team aims to provide world-class service to each and every one of our guests, and we're happy to hear we succeeded with you. We look forward to welcoming you back soon for another five-star stay. Sincerely,Joe SantoreManaging DirectorThe William Vale
10/10 Excelente
farah
Viaje en pareja
10 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing service, the views to dying for it!!!!
farah
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager, el 13 may. 2024
Farah,From our team's amazing service to our incredible views, we're so happy to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating, and we hope to see you again soon at The William Vale. Sincerely,Joe SantoreManaging DirectorThe William Vale
10/10 Excelente
Benjamin
6 may. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
Benjamin
Se hospedó 2 noches en mayo de 2024
10/10 Excelente
Elizabeth
Viaje con mascota
6 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel
Elizabeth
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 8 may. 2024
Dear Elizabeth,Thank you for choosing The William Vale for your recent stay! We're thrilled we could provide a memorable experience for you. It would be our pleasure to welcome you back anytime.Sincerely,Joe SantoreManaging DirectorThe William Vale
10/10 Excelente
Janelle
Viaje en pareja
5 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, well stocked, soft clean beds, luxurious body care, wonderful views of the city. Amazing!
Janelle
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 8 may. 2024
Dear Janelle,It was truly a pleasure to welcome you to The William Vale during your recent visit. We're thrilled to hear you had such an enjoyable experience, and that you appreciated our clean, comfortable, and fully equipped accommodations, as well as the beautiful city views. Thank you so much for sharing your kind comments, and we hope to have the opportunity to host your next visit to the area.Sincerely,Joe SantoreManaging DirectorThe William Vale
10/10 Excelente
Daliana
5 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Daliana
Se hospedó 1 noche en mayo de 2024
10/10 Excelente
Olumuyiwa
30 abr. 2024
Olumuyiwa
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Marrice
25 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
loved the hotel.
Marrice
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 26 abr. 2024
Marrice,Thank you for the kind review of The William Vale! It's great to hear we had the right recipe for such a wonderful stay. We look forward to having you join us again soon!Sincerely,Joe SantoreManaging DirectorThe William Vale
10/10 Excelente
Edwin
22 abr. 2024
Edwin
Se hospedó 3 noches en abril de 2024
10/10 Excelente
Lyndsay
22 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lyndsay
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Jim, Carmel
20 abr. 2024
Jim
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Anchisa
15 abr. 2024
Anchisa
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Ommund
14 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Ommund
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager, el 16 abr. 2024
Ommund,It's fantastic to hear you had a five-star stay at The William Vale. Your satisfaction is our top priority, and we can't wait to provide you with another exceptional experience during your future visits.Sincerely,Joe SantoreManaging DirectorThe William Vale
10/10 Excelente
Mitchell
Viaje en pareja
13 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great rooms gotham balcony amazing view
Mitchell
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 16 abr. 2024
Dear Mitchell,Thank you for all of your kind comments and for choosing to stay with us at The William Vale. We are so happy to hear that you thoroughly enjoyed our picturesque views, as well as our clean and comfortable accommodations. It was a pleasure having you join us, and we look forward to your next visit! Sincerely, Joe SantoreManaging DirectorThe William Vale
10/10 Excelente
Katrina
Viaje en pareja
10 abr. 2024
While we regrettably had to cancel our stay, we were impressed by the exceptional customer service provided by the staff. Our travel plans were disrupted by adverse weather conditions, including a windstorm that prevented our plane from landing followed by an earthquake in New York that led to airport closures.
Despite these unforeseen circumstances beyond their control, the team at William Vale ensured our well-being and comfort. We eagerly anticipate the opportunity to experience a stay at William Vale during our next visit to NYC!
Katrina
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 12 abr. 2024
Katrina,Thank you for taking the time to leave a review of The William Vale. While we are sorry to hear you had to cancel your stay, we are so pleased to know you enjoyed the warm hospitality from our hard-working team, and we eagerly await your future visit!Sincerely,Joe SantoreManaging DirectorThe William Vale
10/10 Excelente
Menachem Mendel
8 abr. 2024
Menachem Mendel
Se hospedó 3 noches en abril de 2024
10/10 Excelente
Ross
Viaje en pareja
5 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The beauty of the view the hotel is very well kept but you can get lost in the view
Ross
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 8 abr. 2024
Dear Ross,Thank you so much for choosing to stay with us at The William Vale. Impressing every guest with a wonderful experience is our top priority, and we're delighted you enjoyed your visit. It's great to read you were able to take advantage of our beautiful views! The pleasure was truly ours, and we hope you'll choose to visit us again soon.Sincerely,Joe SantoreManaging DirectorThe William Vale
10/10 Excelente
Deepak
4 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Deepak
Se hospedó 1 noche en abril de 2024
4/10 Malo
Daniel
4 abr. 2024
Le gustó: Condiciones de la propiedad
Staff was less than energetic and room was terrible with noise from elevator shaft
Daniel
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 8 abr. 2024
Daniel,Thank you for choosing to stay with us during your recent trip. Impressing every guest with our exceptional service is always a top priority, and we offer our sincere apologies if you received anything short of this. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments have been duly noted and will be promptly addressed. Also, we're very sorry for any disturbance you experienced in your room. We appreciate your feedback and wish you safe travels ahead.Sincerely,Joe SantoreManaging DirectorThe William Vale
10/10 Excelente
Nancy
3 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nancy
Se hospedó 3 noches en marzo de 2024
10/10 Excelente
Laura
Viaje familiar con niños
31 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfortable hotel, clean and safe
Laura
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager, el 4 abr. 2024
Laura,Thank you for choosing The William Vale and for sharing your lovely five-star review. We are delighted our clean, comfortable accommodations, and safe environment impressed you. Your feedback is appreciated, and we look forward to welcoming you back for another memorable visit.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale
10/10 Excelente
Dominik
Viaje en pareja
30 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
everything was great!
Dominik
Se hospedó 5 noches en marzo de 2024
Respuesta de General Manager, el 4 abr. 2024
Dominik,Thank you for sharing your experience at The William Vale. Your satisfaction is our top priority, and we're delighted you had a five-star stay. We look forward to welcoming you back soon.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale
10/10 Excelente
Nina
Viaje en pareja
29 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Gorgeous space, loved the spa and rooftop bar
Nina
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 1 abr. 2024
Nina,Being a part of your wonderful stay is the greatest compliment, and we are delighted to hear that you enjoyed your time at The William Vale. It's great to know you were impressed with our wonderful spa and rooftop bar. Please come back soon for another memorable five-star experience.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale
10/10 Excelente
Kaze
Viaje en pareja
28 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful quick gateway. Amazing stay thanks to the lovely concierge, Sara, who helped with accomodating all the reservations I needed for their restaurant Leuca, and their rooftop bar Westlight.
Kaze
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 1 abr. 2024
Dear Kaze,It was wonderful having you join us recently. Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that Sara exceeded your expectations. We will be sure to pass your compliments along to her. Thank you for also mentioning Leuca and Westlight! Take care, and know we would be thrilled to welcome you back to The William Vale anytime your plans bring you this way.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale
8/10 Bueno
Cheyenne
28 mar. 2024
Le gustó: Limpieza
Really good experience
Cheyenne
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 1 abr. 2024
Dear Cheyenne,Thank you for your review! It was such a pleasure to welcome you to The William Vale, and we're delighted you had an enjoyable stay. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale
10/10 Excelente
Juan
27 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great decor. Great food. Comfortable beds . 5 stars
Juan
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 1 abr. 2024
Dear Juan,Thank you for your recent stay at The William Vale. On behalf of our team, we appreciate your recent feedback and taking the time to share your thoughts. Receiving recognition for phenomenal service is always appreciated. We are glad you found your accommodations to be clean and comfortable. I will pass on your compliments to the dining staff! We look forward to hosting you again.Peter Ybarra. Hotel ManagerThe William Vale
2/10 Terrible
Steven
23 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loudest hotel I have ever stayed in
Steven
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 27 mar. 2024
Dear Steven,Thank you for sharing your experience with us. We understand that noise levels can impact a guest's experience, and we're disappointed to learn that your stay was not up to expectations. Rest assured, our team is constantly working to ensure a peaceful environment for all our guests, and we're committed to providing a more tranquil experience during your next stay.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale
10/10 Excelente
Daniel
16 mar. 2024
Le gustó: Limpieza y condiciones de la propiedad
Daniel
Se hospedó 5 noches en marzo de 2024
10/10 Excelente
John, Brooklyn
15 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best hospitality in the game!
John
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 19 mar. 2024
John,Thank you so much for the high rating. We're so happy to know that our team's friendly service left a positive impression on you and that you had a great time with us overall. It would be a pleasure to host you again soon, so hurry back. Sincerely,Peter Ybarra. Hotel ManagerThe William Vale
10/10 Excelente
Kelly
Viaje familiar, Viaje familiar con niños
15 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close walk to dining, bars and the subway. Staff were fantastic!
Kelly
Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager, el 19 mar. 2024
Kelly,It was a pleasure hosting you at The William Vale! We're glad our convenient location and friendly staff impressed you, and we look forward to seeing you again soon.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale
2/10 Terrible
dominique, mill valley
15 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I am very upset this was supposed to
Be a VIP PERKS PROPERTY
dominique
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 18 mar. 2024
Dominique,We appreciate you sharing your thoughts. It's unfortunate you were disappointed with certain aspects of your stay. We encourage you to provide additional details, as we are always open to suggestions and feedback. Our dedicated team will remain focused on creating memorable experiences with our guests, and we hope to have a chance to change your perceptions. Sincerely,Peter Ybarra. Hotel ManagerThe William Vale
10/10 Excelente
Jennifer
15 mar. 2024
Jennifer
Se hospedó 2 noches en marzo de 2024
10/10 Excelente
Valaine
Viaje en pareja
12 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
gem of a hotel. friendly service, nice amenities, and beautiful views
Valaine
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 15 mar. 2024
Dear Valaine,Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. It thrills us to know that our team members, amenities, and views made a positive impact on your stay with us. Having you as a guest was a pleasure, and we look forward to welcoming you back for another great stay. Sincerely,Peter Ybarra. Hotel ManagerThe William Vale
6/10 Aceptable
Viviana
11 mar. 2024
Le gustó: Servicios
Viviana
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Derek
Viaje en pareja
10 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel! Valet parking is expensive.
Derek
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 12 mar. 2024
Derek,Thank you for your feedback! We're pleased to hear that you found our hotel to be nice. We also understand your concern about the cost of valet parking and will certainly take it into consideration. We hope you'll give us another opportunity to exceed your expectations.Sincerely,Peter Ybarra. Hotel ManagerThe William Vale
10/10 Excelente
Judith
9 mar. 2024
Le gustó: Servicios
Special appreciation to Yasmin on front desk for assisting me with a problem with my phone really special. Also to your door attendant Edwin very polite and efficient.
Judith
Se hospedó 5 noches en febrero de 2024
Respuesta de General Manager, el 12 mar. 2024
Dear Judith,Thank you for choosing The William Vale! The foundation of every wonderful experience here is our incredible service team, and we look forward to sharing your praises with Yasmin and Edwin, especially. We look forward to the pleasure of serving you again in the future!Sincerely,Peter Ybarra Hotel ManagerThe William Vale
2/10 Terrible
Ravindra
Viaje de negocios
8 mar. 2024
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
Hotel brochure listed as breakfast starts at 07:00 AM. On 7th March at 7:30AM I went to lobby and asked management. They said breakfast starts at 8AM. I was too much hungry and I was going to work. I went to work without breakfast. I was completely disappointed with this.
Ravindra
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 12 mar. 2024
Ravindra,Thank you for bringing this to our attention. We apologize for your experience regarding the breakfast timing discrepancy. Ensuring our guests are well taken care of is our priority, and we apologize for any inconvenience caused. Your feedback will be addressed, and we hope to have the opportunity to provide you with a more satisfying experience in the future.Peter Ybarra. Hotel ManagerThe William Vale
10/10 Excelente
Mahmoud
7 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The quality of the property is excellent
Mahmoud
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 11 mar. 2024
Mahmoud,Thank you for being our guest and for sharing your short, but sweet, review. We are delighted you were impressed with your stay at The William Vale and look forward to welcoming you back for another five-star experience. Sincerely,Peter Ybarra. Hotel ManagerThe William Vale