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Opiniones de Marsden Inn

3.5 out of 5
Marsden Inn
Redwell Lane, Marsden, South Shields, England

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 143 de 319 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 110 de 319 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 25 de 319 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 22 de 319 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 19 de 319 opiniones" "

8.6/10

Limpieza

8.4/10

Servicio y personal

8.0/10

Servicios

8.0/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Karen

Le gustó: Servicio y personal
Staff were very friendly . The room was ok but no running hot water and the toilet seat was not clean . The staff were excellent.
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Brian

Viaje en pareja
First impressions were not good at all. Litter everywhere, what little garden there was was just weeds strewn. The car park was full of pot holes and lots of broken glass lying around. Inside the reception area and stairs looked like they hadn’t been cleaned in days. Inside the room wasn’t too bad except that the sealant round the bath was covered in mould. Last but not least, the lounge bar where we had a drink was so dilapidated and just felt grubby. We will not be going anywhere near the place again and would not recommend it to anyone else.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Margaret

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stayed here before and always found it very relaxing and enjoyable.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Ashley

Viaje familiar con niños
Wine bottle found in room on arrival and sweets under the bed. Very nasty smell of bleach when eating breakfast
Se hospedó 2 noches en marzo de 2024

4/10 Malo

Michael

Viaje de negocios
No le gustó: Servicios y condiciones de la propiedad
On arrival we checked in was told breakfast was available and also asked about food for evening we were charged additional 10 pound for breakfast. Came down at half past 6 for food on evening to be told they stopped serving at 630 but could order a takeaway not acceptable. Room was noisy as above the bar area and individual on a microphone while i was trying to sleep. Came doŵn in morning just after 730 planning to load my stuff into the car to find out we were locked in i couldnt get to my vehicle. Also find out the breakfast we had beeñ charged for they didnt start serving till 9am but this wasnt mentioned at time of booking. If knew that would not have booked as needed tò be at appointment at 9am. The tv in my room number 3 had power to it but wouldnt turn on, curtains weren't on rail propeŕley so would not close right. No one about at 730 to speak to to try and resolve issues. Basically held hostage in hotel till someone arrived. NOT IMPRESSED AT ALL
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Enjoyed our stay, staff very friendly
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Simon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Absolutely brilliant a great place to stay very friendly
Se hospedó 2 noches en enero de 2024

10/10 Excelente

DAVID

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Duncan

Le gustó: Servicio y personal
Saturday evening menu very limited Bathroom cold but water hot for Bath Staff very helpful
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Sandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Jan

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Stephen

No le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Simbarashe Daniel

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Donna

Le gustó: Limpieza y comodidad de las habitaciones
Clean comfy room, bathroom wasn’t to good though. Staff..well one lad very rude think his name Coben but rest were lovely and happy to help and we’re friendly
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Peter

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice and clean. Good value for money. Food was nice.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Emma

Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The cleanliness was shocking as the bathroom had mould
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Dale

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Jamie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel with friendly staff
Very nice hotel and bar with friendly staff. Great atmosphere in the lounge. The room was nice with an excellent view of the north sea and also tynemouth. Would definitely stay here again.
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Darren

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

K

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel
Nice hotel , very handy for Sunderland centre. Hotel was clean catered for all our requirements. Service from staff was good , free car park and handy for beach. Breakfast was good. Handy for public transport into the city. Nice hotel.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Bethany

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Heather

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Miksa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely place. Close to the seaside.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

G

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

OLWEN

Viaje en pareja
Lovely building just needs some tlc and lacks attention to detail
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was clean tidy very friendly meal were excellent the room was very comfortable
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Gary

Se hospedó 1 noche en julio de 2023

2/10 Terrible

Hannah

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Shocked
I’n desperate need for some renovations, dirty and unkept. Staff so unfriendly and face like thunder. Explained although I was a little early (1.15) and had driven 5 hours if the room was ready, to which she said no without checking, until a few minutes later someone said the rooms are ready. Felt unsafe, and uncomfortable so much so I checked into somewhere else. Not to self read reviews before booking. Oh and to top it off the fire escape door at the back was chained locked.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Nichola

Le gustó: Limpieza y servicio y personal
Very nice stay
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Gloria

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Food good niice. And clean good location
Se hospedó 2 noches en julio de 2023

6/10 Aceptable

alan

Se hospedó 1 noche en julio de 2023

2/10 Terrible

Helen

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don’t waste your money
First time staying at the Marsden Inn Hotel and certainly will be the last. The room was a good size but don’t think it’s ever seen a duster, cobwebs hanging from light to light. The remote control clearly had years of grime and dirt attached to it. The mould on the walls could have easily been cleaned. The electrics in the bathroom were suspect as there was hanging cables from the sink area where a blue light flickered on and off. The shower and tap pressure was very weak. The buzzing from the fuse box went on all night long. Loud dance music playing well after midnight both nights where it kept you awake. Clearly had no respect for paying guests. The bar area certainly needs an upgrade and don’t even get me started on the unhygienic bathrooms in the bar area. It’s very sad to see a hotel that has been around for many years in such array, the outside area is very unkept and needs a good tidy.
Dirty remote control
Mould on wall
Dust from the top of the wardrobe
Hanging cables
Se hospedó 2 noches en junio de 2023

8/10 Bueno

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good hotel, but avoid Wednesday stays
The room and general condition of the hotel was good; however, when I stayed on Wednesday night it was their music night until 11:00 p.m. I had an early start the following day, and couldn't get to sleep. Tried phoning to complain at 10:45, but no-one answered.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Irene

Le gustó: Servicio y personal y condiciones de la propiedad
We liked the atmosphere and age of the property. We would have liked the property to have been a little nearer to the town.
Se hospedó 1 noche en mayo de 2023

4/10 Malo

Tom

Viaje en pareja
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
We had no remote control for the tv, which we reported. My partner has sleep apnea so needed the power on to use her machine. The tv was on all night as we couldn’t turn it off, so maybe got 2 hours sleep!
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Claire

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There was a band playing directly below the room - so loud the furniture was vibrating- until 2315. No hairdryer, TV reception patchy, food served lukewarm, breakfast not served until 9am and no one to let me out of the property at 7am despite being told there would be. Awful place.
Se hospedó 1 noche en junio de 2023

8/10 Bueno

sue

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Tricia

Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Jackie

Viaje en pareja
No le gustó: Condiciones de la propiedad
Very basic but room nice Shower head need’s updating
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Lee

Se hospedó 1 noche en junio de 2023

4/10 Malo

A.D.

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Richard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly and welcoming Good breakfast
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Millie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Samantha

Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Martin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ideal location for visiting friends and family
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Darrin

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
More consideration to overnight guests required!
Our initial room was small and did not have a lot of natural light, the reception staff kindly found us an alternative, which was significantly bigger, brighter and away from the road. However we hadn’t anticipated the noise and disturbance every night of our three night stay from the loud music coming from the bar below. The sound proofing is poor and listening to Fleetwood Mac at 1.30am is not conducive to a good restful night’s sleep for us. The water pressure in the bathroom and shower is poor and trickles out. The bedroom was clean, tidy and bed comfortable. However the premises do need some TLC. We visit the area frequently and due to the noise would not recommend or revisit.
Se hospedó 3 noches en abril de 2023

8/10 Bueno

Alana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023