Área de parrilladas y picnic

Opiniones de The Pineola

2.5 out of 5
The Pineola
3085 Linville Falls Hwy, Newland, NC

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 280 de 375 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 66 de 375 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 18 de 375 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 375 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 375 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

8.8/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Omar

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Realmente todo me gusto, le doy 100 puntos. No tiene nada malo
Se hospedó 1 noche en febrero de 2023
Respuesta de Karen - Online Guest Relations, el 6 feb. 2023
Hi Omar,Thank you so much for staying with us and your very kind words!!Should your travels bring you to our area in the future, we hope you will give us the pleasure of staying with us again:)

10/10 Excelente

Alexis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 2 noches en enero de 2022
Respuesta de CJ, el 17 ene. 2022
Thank you, Alexis 😊. So glad you enjoyed your stay.

10/10 Excelente

Rebecca, Mainz

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rating the staff and service is hard because I had zero interactions with anyone - just got a text message with instructions on how to unlock the room door. Very easy to find, clean property, and easy to access. The coffee truck onsite in the morning was nice.
Se hospedó 1 noche en mayo de 2024
Respuesta de Karen - Online Guest Relations, The Pineola, el 3 may. 2024
Hi Rebecca,Thank you so very much for staying with us! We are happy that you enjoyed our new keyless entry!! We would have loved for you to stop by in the office just to say hi.....but are happy that your stay had no immediate needs:) We love The Coffee Tin as well.....the vanilla latte is the best! We hope to see you again the next time your travels bring you to our area:)

10/10 Excelente

Robin

Le gustó: Condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Karen - Online Guest Relations, The Pineola, el 1 may. 2024
Hi Robin!Thank you so much for staying at The Pineola! We are thrilled that you enjoyed your mountain time with us:) We hope we have the pleasure of your company the next time you are in our area! Safe travels until we meet again!!

10/10 Excelente

Brandy, Wilkesboro

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed here for a couple of days to see the Brown Mtn lights and this place was very convenient to all 3 overlooks that you can see the lights from. It's very clean and quiet. The grounds are really neat, they have fairy lights and tiki torches that adds a very unique touch. They have a tap room that serves wine and beer and pickleball if you feel like getting active. We didn't get to meet the staff but because we had a clean and well stocked room we didn't need to see them for anything. We'll definitely visit again.
Se hospedó 2 noches en abril de 2024
Respuesta de Karen - Online Guest Relations, The Pineola, el 27 abr. 2024
Hi Brandy!Thank you so much for staying with us and for giving us such an excellent review! We love our grounds as well and feel like they are very magical:) We are so convenient to so many things that make NC unique - we are thrilled that you got to see the mysterious lights!We are glad that you had everything to make your stay comfortable, but we would have loved to have met you!! Next time please come on in and say hi:):) Safe travels until we meet again!

10/10 Excelente

Donna

Viaje en grupo
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
This hotel was amazing. The staff were so friendly and helpful. The decking outside with the rocking chairs and fire pits was great. Would really recommend. No one at reception but left a phone number and answered straight away.
Se hospedó 1 noche en abril de 2024
Respuesta de Karen - Online Guest Relations, The Pineola, el 24 abr. 2024
Hi Donna,Thank you for your kind words:) And also thank you for staying with us!! We agree, our patio is THE BEST:) A great place to relax and unwind after a day filled with adventure:) Please give us the pleasure of your company the next time you are in our beautiful area of NC:) Safe travels until we meet again:)

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Karen - Online Guest Relations, The Pineola, el 17 abr. 2024
Hi Thomas!Thank you so much for staying with us! We love that you loved your mountain time at The Pineola:) We hope we have the pleasure of your company the next time you are in our area! Safe travels until then:)

10/10 Excelente

tuyen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy access to the falls, little bit noisy from upstair thudding noise from walking, must be a heavy person...or thin floor. Other than that everything are great.
Se hospedó 1 noche en marzo de 2024
Respuesta de Karen - Online Guest Relations, The Pineola, el 2 abr. 2024
Hi Tuyen,Thank you so much for staying with us and your great review!! We love the falls and are so happy that you enjoyed them as well:) They sure are beautiful!! We are sorry that you had a heavy walker in the room above you.....the next time you visit us, please send us a note and will be happy to make sure that you have a room on the second floor. Safe travels:)

2/10 Terrible

Linda

Se hospedó 2 noches en marzo de 2024
Respuesta de Karen - Online Guest Relations, The Pineola, el 17 abr. 2024
Hi Linda!Thank you so much for staying with us:) Can you please let us know a little more about your stay?

8/10 Bueno

Alexander

Se hospedó 1 noche en marzo de 2024
Respuesta de Karen, el 20 mar. 2024
Hi Alexander!Thank you so much for staying with us:) We are thrilled that you enjoyed your stay:) Please come back and see us the next time you are in the area.

10/10 Excelente

Shannon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome place to stop over on your travels. Live music every Friday and Saturday night. Staff was super helpful and friendly. Cabins were great and the entertainment was outstanding.
Se hospedó 2 noches en marzo de 2024
Respuesta de Karen - Online Guest Relations, el 11 mar. 2024
Hi Shannon!Thank you so very much for staying with us!! We think our cabins are great as well and are happy that you found them comfortable and suitably equipped to make your stay enjoyable:) We are glad that you enjoyed our live entertainment and selection of beverages in our tap room. We will let our staff know your compliments:) Please come back and see us again the next time you are in the area!!

10/10 Excelente

Kathy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Live music was great and the lodge room was very clean!
Se hospedó 2 noches en febrero de 2024
Respuesta de Karen - Online Guest Relations, el 24 feb. 2024
Hi Kathy!We are thrilled that you enjoyed your stay! Cleanliness is our middle name and it seems like there is just about always something fun going on here! Please don't be a stranger and come back and see us again!

8/10 Bueno

Steve

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We did enjoy our stay and the staff was very friendly
Se hospedó 2 noches en enero de 2024
Respuesta de Karen - Online Guest Relations, el 29 ene. 2024
Hi Steve!Well, we enjoyed having you stay with us! And it's easy to be friendly to friendly people! We hope you will visit us again the next time you are in our area:)

8/10 Bueno

Ian

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Karen - Online Guest Relations, el 24 ene. 2024
Hi Ian,We are thrilled that you enjoyed your mountain time with us:) No matter what time of year, The Pineola is an awesome place to stay. We hope we have the pleasure of your company the next time you are in our area. Safe travels:)

8/10 Bueno

Lexis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Karen - Online Guest Relations, el 23 ene. 2024
Hi Lexis,Thank you so very much for staying at The Pineola:) We are thrilled that you enjoyed your stay! We hope we have the pleasure of your company the next time you are in the area. Safe travels until then:)

8/10 Bueno

Marshall

Se hospedó 1 noche en enero de 2024
Respuesta de Karen - Online Guest Relations, el 21 ene. 2024
Hi Marshall,Thank you so much for staying with us:) Should your travels bring you to our area in the future, we hope we have the pleasure of your company.

10/10 Excelente

Carl

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great getaway spot
Se hospedó 1 noche en diciembre de 2023
Respuesta de Karen - Online Guest Relations, el 9 ene. 2024
Hi Carl!Thank you for making The Pineola your great getaway spot! We love that you stayed with us and hope to see you again in the future! Safe travels and Happy New Year!!

10/10 Excelente

Barbara

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en diciembre de 2023
Respuesta de Karen - Online Guest Relations, el 9 ene. 2024
Hi Barbara,Thank you so much for staying with us:) We know you have many choices on where to stay and we are thrilled hat you chose The Pineola.We hope to have the pleasure of your company the next time you travel to our area:) Happy New Year!

10/10 Excelente

Amber

Le gustó: Servicio y personal y condiciones de la propiedad
Wonderfully friendly and helpful staff
Se hospedó 1 noche en diciembre de 2023
Respuesta de Karen - Online Guest Relations, el 30 dic. 2023
Hi Amber!Thank you so much for finding your way to us and your very kind words:) We hope we have the pleasure of your company the next time you are in our area. Safe travels and Happy New Year!!

10/10 Excelente

Michael

Se hospedó 1 noche en noviembre de 2023
Respuesta de Karen - Online Guest Relations, el 16 dic. 2023
Hi Michael,Thank you so much for staying with us! We are thrilled that you enjoyed your stay:) Please keep us in mind the next time you are traveling to our beautiful area of North Carolina:) We wish you and your family a happy and healthy holiday season:)

10/10 Excelente

Stan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is really friendly and professional
Se hospedó 2 noches en noviembre de 2023
Respuesta de Karen - Online Guest Relations, el 21 nov. 2023
Hi Stan,Thank you so very much for staying with us! Your kind words really do mean alot:)We hope we have the pleasure of your company the next time you are in our area!Safe travels and Happy Holidays,

10/10 Excelente

Larry

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
One of the best Inn's i have stayed at on my trip through North Carolina. Nice, clean, comfortable, and quiet. Easiest check in and check out I've had.
Se hospedó 1 noche en octubre de 2023
Respuesta de Karen - Online Guest Relations, el 6 nov. 2023
Hi Larry,It's nice to hear complimentary words coming from a traveler going thru North Carolina:) We know there is a lot of competition out there are we are thrilled to know that we rank at the top:) We hope to see you again the next time you travel thru our area. Safe travels until then:)

10/10 Excelente

danny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay cabin was really clean.. Quiet also will definitely stay again..
Se hospedó 1 noche en octubre de 2023
Respuesta de Karen - Online Guest Relations, el 6 nov. 2023
Hi Danny!Thank you for staying in one of our cabins - they are great, aren't they? Hopefully you had a chance to see our tiny house, tree house, or RV Glamping options - those would be great options for a different experience when you stay with us again:)We look forward to your return visit:)

8/10 Bueno

Shicheng

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quite interesting.
Se hospedó 1 noche en octubre de 2023
Respuesta de Karen - Online Guest Relations, el 27 oct. 2023
Hi Shicheng!We are happy that you enjoyed your stay! We know you have many choices of where to stay in our area, and we are thrilled that you gave us the pleasure of your company. We hope to see you again in the future:)

10/10 Excelente

Victoria

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is an older hotel with updates - yet the new owners have maintained its original charm - the taproom in the front room was an unexpected find, loved it. Loved the rooms of memorabilia and also games for rainy days. There were plenty of small seating areas for families and friends to sit around and play cards and games or just relax with a beer and talk. I loved the grounds - loved the trail through the woods in the back. They have pickle board courts too! Our room was very comfortable and in good working order. It was conveniently located, and reasonably priced. I hope I get to come back soon and would recommend it for someone looking for a homey, cozy place to stay!
Se hospedó 2 noches en octubre de 2023
Respuesta de Karen - Online Guest Relations, el 22 oct. 2023
Hi Victoria,Thank you so much for your kind words:) We are thrilled that you enjoyed your stay and love The Pineola as much as we do! We hope you get the chance to come back soon as well! Safe travels until then:)

6/10 Aceptable

Brenda

Le gustó: Limpieza y servicio y personal
Property somewhat out dated, No cell phone service & parking was awful.
Se hospedó 2 noches en octubre de 2023
Respuesta de Karen - Online Guest Relations, el 17 oct. 2023
Hi Brenda,Thank you for staying with us recently. We are sorry that you did not appreciate our rustic, mountain decor. Can you let us know what cellular provider you have? No cell phone service is not something we really hear about from our guests. We apologize that you did not enjoy our parking either. We hope you had a safe trip home:)

8/10 Bueno

Lynn

Viaje en pareja, Viaje familiar
Le gustó: Limpieza y servicio y personal
I love the property and the nostalgic feel. There was absolutely no soundproofing between rooms though and when a couple with two small children checked in to the room beside us we heard every conversation and every running footstep! Also, no breakfast option on site. It was fun but we won’t be back at that price point.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Karen - Online Guest Relations, el 14 oct. 2023
Hi Lynn,Thank you for your stay with us. We hope you knew ahead of time that we have no restaurant options for our guests on site and were not surprised.We are strictly an Inn, as are most of the lodgings in our area are. We do hope you found your way to The Coffee Tin Food Truck in our parking lot which has great breakfast sandwiches and muffins. Or were able to enjoy a cup of coffee in your room with our coffee maker and complimentary coffee.We are sorry you heard the family next door to you when then checked in. We would have happily switched your room for you if we had know. Safe travels to you:)

10/10 Excelente

Janet

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place was awesome. We didn’t get to enjoy all it offered but we were there to see what they had to offer - so much!! The room was nice, clean and smelled awesome lol - hotel/motels don’t have a fresh scent - this one did - and not from spray! The sheets were a joy to pull up and snuggle in to!! Wish I could have had there Pineola throw pillow 😊 The staff were very helpful and friendly! Really great place!!
Se hospedó 1 noche en octubre de 2023
Respuesta de Karen - Online Guest Relations, el 13 oct. 2023
Hi Janet!Thank you so much for your wonderful review! We agree....we do have a lot to offer and we are sorry that you did not get a chance to experience it all!! Hopefully you did have some time for pickleball, a hike on our property, enjoy our view of Grandfather Mountain, and play some classic games in our lobby and relax in our taproom - for a start!!We are also glad that you enjoyed your room and our fresh mountain scent.You will just have to come back and see us again and pick up where you left off!Safe travels until we meet again:)

10/10 Excelente

Shyra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fabulous!
This place is fabulous! It's not fancy, but it is fabulous! It's 2.5 hours away from where I live and I already have a weekend booked in November!
Se hospedó 2 noches en octubre de 2023
Respuesta de Karen - Online Guest Relations, el 11 oct. 2023
Hi Shyra,We love it when you call us fabulous!! And we love it even more that you are coming back to see us next month:) We will save you a seat in the taproom:)We hope all is well until we see you again:)

6/10 Aceptable

Steve

Viaje en pareja
Le gustó: Limpieza
They make the best of a quaint but aging property. I would stay again.
Se hospedó 4 noches en octubre de 2023
Respuesta de Karen - Online Guest Relations, el 6 oct. 2023
Hi Steve,Thank you for your review and for staying with us! We do hope to see you again the next time you are in the area!

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
A Quiet Stay
The Pinola Hotel is nestled in the Blue Ridge mountains of North Carolina off the Linville Falls Highway. It can accommodate individuals who prefer a room at the lodge, as well as an RV campground, and for families, it has a few cabins as well. Overall, my experience was excellent, and I would consider staying there again. However, I recommend previewing your room before you accept the Keys. My room overall was clean but had a very heavy mildew odor. I narrowed the source down to the two drawers in the dresser. I requested housekeeping remove the bedding from the drawers and sanitize the insides. It took about 24 hours, but the musty odor dissipated enough that I could remain in the room. By day two, the odor was gone.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Karen - Online Guest Relations, el 1 oct. 2023
HI!We thank you for staying with us! We are so sorry that two of your drawers had a mildew odor. We do our best to keeping the mildew at bay, but in the mountains it is tough. We are happy you had a good experience otherwise and hope to see you again in the future:)

10/10 Excelente

Kevin

Se hospedó 1 noche en septiembre de 2023
Respuesta de Karen - Online Guest Relations, el 29 sept. 2023
Hi Kevin,We appreciating you staying with us and are thrilled that you enjoyed your stay!Should your travels bring you to our area in the future, we hope we have the pleasure of your company:)

8/10 Bueno

Katherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Karen - Online Guest Relations, el 26 sept. 2023
Hi Katherine,Thank you so much for staying with us! We sincerely appreciate your business. Should your travels bring you to our area in the future, we hope we have the pleasure of your company.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice and clean
Se hospedó 1 noche en septiembre de 2023
Respuesta de Karen - Online Guest Relations, el 19 sept. 2023
Hi David!Thank you so much for your great review!! Cleanliness is very important to us and we want you to be as comfortable staying at The Pineola as you would be in your own home:)Please come back and enjoy some mountain time soon! Safe travels until then:)

10/10 Excelente

Maria

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de Karen - Online Guest Relations, el 19 sept. 2023
Hi Maria,Thank you so much for staying with us! We know you have many choices on where to stay in our area and we are happy that you chose The Pineola:)Customer Satisfaction is very important to us and we are thrilled that you loved your stay!!Please give us the pleasure of your company the next time you are in the area:)

10/10 Excelente

S. ter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023
Respuesta de Karen - Online Guest Relations, el 9 sept. 2023
Hi!We are thrilled that you enjoyed your stay! A 5 out of 5 is what we love to see:) Should your travels bring you to our area in the future, we hope we have the pleasure of your company.

10/10 Excelente

James B

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Karen - Online Guest Relations, el 6 sept. 2023
Hi James,Thank you so much for the great review! We are thrilled that you enjoyed your stay. Guest satisfaction and enjoyment of your mountain time is super important to us! We hope we have the pleasure of your company the next time you are in our area!

10/10 Excelente

Jodi

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Karen - Online Guest Relations, el 27 oct. 2023
Hi Jodi!Wow!! a 10 out of 10 review!! Thank you so very much:) We try super hard to make every guest experience here an excellent one, and we are thrilled that we succeeded with you!Please don't be a stranger and come back and see us again:) Safe travels!

8/10 Bueno

Kelley

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Good value
Nice hotel no frills but didn’t expect them for the price. Great value. Clean and convenient to Grandfather Mountain and the Blue Ridge Parkway. Great Mexican restaurant within a half mile.
Se hospedó 1 noche en agosto de 2023
Respuesta de Karen - Online Guest Relations, el 1 sept. 2023
Hi Kelley,Thank you for staying with us. We know you have many choices of accommodations in our area and we are thrilled that you chose The Pineola. Hopefully you were able to enjoy our taproom, pickleball courts, hiking trail, and beautiful view of Grandfather Mountain as well:) Cleanliness is very important to us and we are glad we met your standards.Please come back and see us again the next time you are in the area!!

10/10 Excelente

Clyde

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Karen - Online Guest Relations, el 30 ago. 2023
Hi Clyde,Mountain time is the best time and we are so glad that you enjoyed yours with us!! We hope to see you again the next time your travels bring you thru our area!!

10/10 Excelente

Matt

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Enjoyed our visit
The hotel was nice with a number of different amenities. There are some paddle ball courts with a large patio on the side. Full bar and lounge open until 8. Great stay.
Se hospedó 1 noche en agosto de 2023
Respuesta de Karen - Online Guest Relations, el 1 sept. 2023
Hi Matt,We are so very happy that you enjoyed your visit! We have lots to do here and we are thrilled that you enjoyed yourself:) Hopefully you were able to take a hike on our hiking path, play some cornhole and basketball, and listen to some live music as well:)We hope we have the pleasure of your company the next time you are in our area of the Blue Ridge Parkway!

10/10 Excelente

Jeffrey

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Simple motel type location near Newland. Basic room with two full beds, two chairs, credenza. Good A/C. Spotlessly clean room. Abundent towels and washcloths. Nice to have the "taproom" on site - wifi worked very well. Perhaps not as fancy as some new places, but did I mentioned spotlessly clean and quiet! Would stay here again.
Se hospedó 1 noche en agosto de 2023
Respuesta de Karen - Online Guest Relations, el 16 ago. 2023
Hi Jeffrey!Wow! Thank you so much for your kind words!! We agree, we are not fancy, but we think we make up for it in our attention to detail, cleanliness, and unique atmosphere:)We are thrilled that you enjoyed your mountain time with us and look forward to welcoming you in the future.Take care until then:)

8/10 Bueno

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great but it lacked food service-breakfast miles away and no coffee in lobby-actually did not open until mid-morning.For that reason, I rate this property a 7
Se hospedó 1 noche en agosto de 2023
Respuesta de Karen - Online Guest Relations, el 16 ago. 2023
Hi Richard,Thank you so much for staying with us:) We are sorry that we do not offer coffee in the lobby. Our solution to that is to offer complimentary coffee and a coffee maker in each room as well a wonderful food truck on property which offers breakfast items as well as many coffee selections both hot and cold and barista style. If you didn't get a chance to experience this gem, perhaps you will be able to on your next visit to the mountains:)We hope to see you again in the future:)

10/10 Excelente

Edward

Se hospedó 1 noche en agosto de 2023
Respuesta de Karen - Online Guest Relations, el 16 ago. 2023
Dear Edward,Thank you so much for your excellent rating!!We sincerely appreciate you staying with us and hope to see you again some time in the future:)Safe travels until then:)

6/10 Aceptable

Teresa

Need a good cleaning
The chair and the carpet in the room need to be cleaned. The furniture is badly outdated.
Se hospedó 1 noche en julio de 2023
Respuesta de Karen - Online Guest Relations, el 30 jul. 2023
Thank you so very much for letting us know. I couldn't find a reservation in your name to look up which room you were in or what name your reservation was made under.Do you mind giving me the room number or giving me the name that the reservation was made in so we can take care of these issues?Thank you

10/10 Excelente

Richard

Se hospedó 1 noche en julio de 2023
Respuesta de Karen - Online Guest Relations, el 30 ago. 2023
Hi Richard!Thank you so very much for staying with us! We are thrilled that you enjoyed your stay. We hope to see you again sometime in the future:) Safe travels until then:)

10/10 Excelente

Judy

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
very awesome friendly place to unwind
Se hospedó 1 noche en julio de 2023
Respuesta de Karen - Online Guest Relations, el 28 jul. 2023
Hi Judy!Thank you for your kind words:) We are so happy that you are able to unwind with us!Should your travels bring you to our area in the future, we hope we have the pleasure of your company!

10/10 Excelente

robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Karen - Online Guest Relations, el 22 jul. 2023
Hi Robert!Thank you so very much for staying with us!! We are thrilled that you enjoyed your stay. Please don't be a stranger and come back and see us soon:)

10/10 Excelente

George

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean with a great location
Se hospedó 3 noches en julio de 2023
Respuesta de Karen - Online Guest Relations, el 22 jul. 2023
Hi George,Thank you so much for your kind words! Cleanliness is very important to us and we are thrilled that you noticed! We know that you have many choices on where to stay in our area and are thrilled that you selected The Pineola. Please come back and see us again soon:)

10/10 Excelente

Teresa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Unique resort
It was very unique and the inside lobby was amazing. What a treat to have entertainment music. Had so much to do. The rooms were very clean and stocked daily with fresh towels and shampoos.
Se hospedó 4 noches en julio de 2023
Respuesta de Karen - Online Guest Relations, el 13 jul. 2023
Hi Teresa,We are thrilled that you enjoyed your stay! We love it when our guests appreciate our uniqueness and can enjoy all that we have to offer:)And we love music too!! We are happy that you enjoyed it - hopefully while in our taproom or on our beautiful deck.Please come back soon and enjoy some mountain time with us.