En la playa, playa de arena blanca, camastros y sombrillas

Opiniones de Vinpearl Resort & Spa Nha Trang Bay

5 out of 5
Vinpearl Resort & Spa Nha Trang Bay
Hon Tre island, Nha Trang, Khanh Hoa

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 377 de 702 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 213 de 702 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 53 de 702 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 28 de 702 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 31 de 702 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

8.2/10

Servicios

8.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Craig

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The hotel is very beautiful with private beach and has different water sports such as parasailing, jet ski, kite surfing etc. the breakfast buffets are amazing, lots of good options. The food is so great and the transportation from and to the hotel are easy and convenient. The harbour which has various restaurants, stores, shopping mall and the price are reasonable.
Se hospedó 2 noches en abril de 2024
Respuesta de Yildiray Altin - General Manager, el 20 may. 2024
Dear Esteemed Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Yildiray Altin General Manager

2/10 Terrible

phuong

Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
As per advertising on Expedia, that this booking included 4 days amusement park, but the booking is completed there was no 4 days amusement park included, i have to pay extra for the amusements park at 3pm to play to 5:30pm in the water park and watch fhe night show since i am staying one night and flying off the next day henxe unable to book the amusement park for the next days. There is no understand for guest that stay there and the advertising is misleading.
Se hospedó 1 noche en mayo de 2024
Respuesta de Yildiray Altin - General Manager, el 18 may. 2024
Dear our Valued guests,Thank you for choosing Vinpearl Resort & Spa Nha Trang hotel during your recent vacation with your family.We have re-checked the booking information immediately after receiving your feedback about the service package applicable to your booking. According to our inspection and understanding, you have booked services with Expedia Online Travel Company and Vinpearl Resort & Spa Nha Trang Bay Hotel has done exactly what Expedia Company has booked with the hotel. However, we still acknowledge your comments, but we also hope that you will check further with Expedia Online Travel Company to have more effective solutions for all our Guests. Regards, Yildiray Altin General Manager

8/10 Bueno

CHANG YONG

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
빈원더스가 가까워서 좋았다
Se hospedó 2 noches en mayo de 2024
Respuesta de Yildiray Altin - General Manager, el 7 may. 2024
Dear Esteemed Guest,Greetings from Vinpearl Resort & Spa Nha Trang Bay. Thank you for staying with us and sharing your valuable comments. We are delighted that you enjoyed your time in our hotel. We look forward to welcoming you back to the Vinpearl Resort & Spa Nha Trang Bay. Regards, Yildiray Altin - General Manager

10/10 Excelente

h.j

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
가족과 함께 휴양을 원한다면 전반적으로 훌륭한 리조트 입니다. 룸컨디션과 직원들의 친절함은 만족했습니다. 또한 빈원더스와 하버쇼핑몰은 휴가사이에 경험해볼만 합니다. 다만 체크아웃후 수화물을 찾을때 체계적인 프로세스가 아쉽습니다.(수화물이 있었지만 없다고해서 당황했어요)
Se hospedó 5 noches en abril de 2024
Respuesta de Yildiray Altin - General Manager, el 14 abr. 2024
Dear Esteemed Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Yildiray Altin General Manager

10/10 Excelente

Quang

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Resort and service was incredible. Area of the whole island where the resort was located was beautiful including the beach. You can go to Nha Trang by speed boat 24/7 by speedboat and by cable car (until 11pm).
Se hospedó 5 noches en marzo de 2024
Respuesta de Yildiray Altin - General Manager, el 29 mar. 2024
Dear Value GuestOn behalf of Vinpearl Resort and Spa Nha Trang Bay, We would like to say thank you for your great feedback. Vinpearl Nha Trang in general and Vinpearl Resort and Spa Nha Trang Bay in particular still have a lot of activities and adventures for you to discover. You are always welcomed here. Hope to see you and your family again soon!Best regards, Yildiray AltinGeneral Manager

10/10 Excelente

PETER

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast buffet doesn't have many selections. Very much the same for every morning. Beside the breakfast buffet, the restaurant food is very pricey, too expensive. The hotel is very pretty, super clean, the beached has crystal clear water, sand beach. It is fun to swim and do some sport activities on the beach. Safeguard is always on duty. It is safe to swim. Staff are nice, polite and provide excellent service.
Se hospedó 3 noches en marzo de 2024
Respuesta de Yildiray Altin - General Manager, el 27 mar. 2024
Dear Esteemed Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Yildiray Altin General Manager

2/10 Terrible

THIENNHI

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Service was horrible. We waited with 2 kids more than 20min before anyone came to see us. We are gold members and they refused to upgrade our room when all rooms were available. They asked us to pay to upgrade. We don't recommend this hotel at all. Luxury Vinpearl is a wayyyyy better choice for all aspects!
Respuesta de Yildiray Altin - General Manager, el 24 feb. 2024
Dear Esteemed Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Yildiray Altin - General ManagerVinpearl Resort & Spa Nha Trang Bay

10/10 Excelente

junghun

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 19 feb. 2024
Dear Esteemed Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

6/10 Aceptable

SUNG WOO

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
시끌벅적 유원지네요
숙소,조식 상태 좋았으나 조용히 쉴수있는 곳은 아니네요. 이틀 모두 밤 9시반까지 바닷가에서 댄스음악이 쿵쾅쿵쾅 시끄러웠어요. 방음도 안되고 돈 더내고 오션뷰 신청한게 아까웠습니다.
Se hospedó 2 noches en febrero de 2024
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 18 feb. 2024
Dear Esteemed Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay

2/10 Terrible

EUNYOUNG

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 18 feb. 2024
Dear Esteemed Guest, We appreciate you writing about your experience with us. We sincerely apologize if we fell short of your expectations during your stay. Rest assured that the points you have raised are being addressed and dealt with accordingly. Again, many thanks for sharing with us your valuable feedback and insights so we can further improve our service.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay

10/10 Excelente

Que

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My family and I would love to return and we would definitely recommend this resort to family and friends.
Se hospedó 3 noches en febrero de 2024
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 22 feb. 2024
Dear Esteemed Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

10/10 Excelente

hyojin

Se hospedó 2 noches en enero de 2024
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 5 feb. 2024
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

10/10 Excelente

Erik

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice and relaxing stay! Expensive food and not able to fill water is a negative though
Se hospedó 3 noches en enero de 2024
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 3 feb. 2024
Dear Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay

10/10 Excelente

Min-seok

Se hospedó 1 noche en enero de 2024
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 3 feb. 2024
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

8/10 Bueno

KIHONG

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 1 feb. 2024
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Pujol Phelan Alan Antonio General Manager

8/10 Bueno

Byoungjik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 30 ene. 2024
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

10/10 Excelente

Hyochang

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 30 ene. 2024
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

10/10 Excelente

DONGBIN

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
빈펄베이 숙소 괜찮았어요.
숙소는 깨끗했고, 샤워 필터는 이틀정도 부터 갈색이 나왔어요. 이건 나트랑에서 묵었던 다른 숙소 2군데와 동일한 수준이었어요. 샤워실 물이 잘 안빠진다거나 냉장고가 시원하지 않다거나 중간에 한 번의 짧은 정전이 있었던 점은 아쉬웠어요.
Se hospedó 2 noches en enero de 2024
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 25 ene. 2024
Dear Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay

10/10 Excelente

EUNJUNG

Se hospedó 3 noches en enero de 2024
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 24 ene. 2024
Dear Value Guest,We like to express our gratitude for the time taken to share with us your wonderful stay at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Excelente

NAIRA

Se hospedó 4 noches en enero de 2024
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 21 ene. 2024
Dear Value Guest,We like to express our gratitude for the time taken to share with us your wonderful stay at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Excelente

Amy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had a great family vacation here. We stayed in a 3 bedrooms villa. The staffs were attentive and on time when we needed a lift. Variety of dining options. Would recommend to friends and family. We would come back for a longer stay in the future.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 18 ene. 2024
Dear Value GuestI'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

8/10 Bueno

Ahyun

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 11 ene. 2024
Dear Value Guest,Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pujol Phelan Alan Antonio - General Manager

10/10 Excelente

jongho

Se hospedó 2 noches en enero de 2024
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 10 ene. 2024
Dear Value Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pujol Phelan Alan Antonio - General Manager

10/10 Excelente

MYEONGSEON

Se hospedó 1 noche en enero de 2024
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 10 ene. 2024
Dear Value Guest, Thank you for the excellent review of our hotel! We are glad that you had a good time with us and hope to see you again soon. Regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Excelente

Seongjae

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 10 ene. 2024
Dear Value Guest, Thank you for the excellent review of our hotel! We are glad that you had a good time with us and hope to see you again soon. Regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Excelente

Sunea

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
완전 최고
편안하게 쉬다오기 넘 좋았어요 수영장도 여러개 있어 여기저기 돌며 놀았어요 해변도 있어 물놀이에 최적입니다 잘놀고 잘쉬다와서 좋았어요
Se hospedó 4 noches en diciembre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 10 ene. 2024
Dear Value Guest,We like to express our gratitude for the time taken to share with us your wonderful stay at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Excelente

Carol

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 6 noches en diciembre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 10 ene. 2024
Dear Value Guest, Thank you for the excellent review of our hotel! We are glad that you had a good time with us and hope to see you again soon. Regards, Pujol Phelan Alan AntonioGeneral Manager

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 10 ene. 2024
Dear Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay

10/10 Excelente

Dennis

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 10 ene. 2024
Dear Value Guest, Thank you for the excellent review of our hotel! We are glad that you had a good time with us and hope to see you again soon. Regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Excelente

TAEK KOO

Se hospedó 1 noche en diciembre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 10 ene. 2024
Dear Value Guest, Thank you for the excellent review of our hotel! We are glad that you had a good time with us and hope to see you again soon. Regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Excelente

Sujin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
아이, 부모님과 함께하는 가족여행을 위한 호텔로 추천
좋은 여행경험이었어요. 부모님, 언니네 부부와 아이둘, 저희 부부와 아이 하나 모두 9명이 즐거운 호캉스를 누리고 왔어요.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 8 ene. 2024
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

10/10 Excelente

Seahee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 28 dic. 2023
Dear Value Guest,We like to express our gratitude for the time taken to share with us your wonderful stay at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

8/10 Bueno

eui chul

Le gustó: Servicio y personal
Se hospedó 3 noches en diciembre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 27 dic. 2023
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Pujol Phelan Alan Antonio General Manager

10/10 Excelente

HYUB

Le gustó: Servicio y personal
Se hospedó 3 noches en diciembre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 24 dic. 2023
Dear Value GuestI'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

8/10 Bueno

Chloe

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall a good stay. We were impressed with their service. We booked a room with a child. They have prepared a separate bed without us requesting upon check in. If you are planning to visit Vinpearl wonderland, will recommend to stay here to save time travelling. Breakfast spread was good. Hotel is clean.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 23 dic. 2023
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 22 dic. 2023
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

8/10 Bueno

DONG-EUN

Viaje en grupo
Le gustó: Servicios
No le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 22 dic. 2023
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

10/10 Excelente

Jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing property.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 22 dic. 2023
Dear Value Guest,We like to express our gratitude for the time taken to share with us your wonderful stay at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Excelente

Sunok

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
3박 풀빌라 이용. 모든 직원들이 친절하고 숙소 상태도 멋지다. 메인풀 포함 수영장도 3-4개쯤 되는 것 같고 개인풀은 조금 작지만 아이와 놀기에 부족함이 없다.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 15 dic. 2023
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

8/10 Bueno

Suncheon

Se hospedó 1 noche en diciembre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 13 dic. 2023
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Pujol Phelan Alan Antonio General Manager

6/10 Aceptable

hoyoung

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
친절한 직원과 시설은 좋으나 다이닝의 개선이 많이 필요하다
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 14 feb. 2024
Dear Esteemed Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay

10/10 Excelente

yije

Se hospedó 2 noches en diciembre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 7 dic. 2023
Dear Value Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pujol Phelan Alan Antonio - General Manager

10/10 Excelente

YONG MAN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 5 dic. 2023
Dear Value GuestI'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Excelente

Byron

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Proper 5 star resort experience. The staff are super helpful and friendly. We left our passport in the safe and almost missed our flight but the staff did their very best to get it to us before takeoff. Highly recommend
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 18 nov. 2023
Dear Value GuestI'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

8/10 Bueno

SOYOUNG

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 17 nov. 2023
Dear Guest,Thank you very much for taking the time to write down this feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Pujol Phelan Alan Antonio General Manager

8/10 Bueno

yumi

Se hospedó 3 noches en noviembre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 15 nov. 2023
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Pujol Phelan Alan Antonio General Manager

8/10 Bueno

KWANGSU

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Pujol Phelan Alan Antonio General Manager, el 14 nov. 2023
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Pujol Phelan Alan Antonio General Manager

10/10 Excelente

minseok

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
좋습니다
아이들과 함께 2가족이 갔는데 좋았습니다
Se hospedó 3 noches en noviembre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 7 nov. 2023
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

10/10 Excelente

Yohan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
5Star Hotel and Service
Excellent hotel and service team - Thank you to the watersports team on the beach ! Loved the flyboard and wakeboard.
Se hospedó 5 noches en octubre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 7 nov. 2023
Dear Value GuestI'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

6/10 Aceptable

SHINICHIRO

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
施設は非常に良いがサービスがいまいち
滞在している部屋の隣の部屋が改装工事をしており朝から非常にうるさかったのが非常に残念
Se hospedó 2 noches en octubre de 2023
Respuesta de Pujol Phelan Alan Antonio - General Manager, el 29 oct. 2023
Dear Mr.Shinichiro,We appreciate you writing about your experience with us. We sincerely apologize if we fell short of your expectations during your stay. Rest assured that the points you have raised are being addressed and dealt with accordingly. Again, many thanks for sharing with us your valuable feedback and insights so we can further improve our service.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay