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Opiniones de Sleep Inn & Suites Niceville – Destin

2.5 out of 5
Sleep Inn & Suites Niceville – Destin
4577 E Highway 20, Niceville, FL

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 110 de 215 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 62 de 215 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 24 de 215 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 215 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 215 opiniones" "

8.2/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carlos

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La zona muy agradable pero no es una área muy comercial
Se hospedó 4 noches en abril de 2024
Respuesta de Manager, el 11 may. 2024
Hello Carlos,Lamentamos que la ubicación no haya cumplido completamente con sus expectativas. Apreciamos sus comentarios y sugerencias para mejorar la experiencia de nuestros huéspedes en el futuro. ¡Esperamos que pueda visitarnos nuevamente en el futuro para disfrutar de todo lo que nuestro hotel y sus alrededores tienen para ofrecer!

10/10 Excelente

Jose, Houston

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto mucho que se encuentra en una zona tranquila, muy satisfecho con d, desayuno y una limpieza excelente sin duda volvería a hospedarme aqui ; Gracias
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager, el 11 oct. 2023
Hello Jose,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. I hope that we will impress you with exemplary service during future visits.

10/10 Excelente

Made

Se hospedó 1 noche en septiembre de 2023
Respuesta de Sleepinn & Suites Niceville, el 4 oct. 2023
thank you for taking the time to rate your stay.it was pleasure having you stay at our hotel. we also will be happier to have you stay with us again.

8/10 Bueno

Delly, Houston

Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
Normal para lo que buscabamos. Sin embargo no hay variedad en el desayuno. Siempre repetian lo mismo. Pero, si buscas economizar en el hospedaje, este es una buena opcion.
Se hospedó 4 noches en junio de 2023
Respuesta de Manager, el 5 jul. 2023
Hello Delly,Know that your voice is of tremendous importance to us and we value your comments about our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

10/10 Excelente

Eduar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2023
Respuesta de Sleepinn & Suites Niceville, el 28 jun. 2023
Good Evening Thank you Eduar for taking time to review your stay. Hope the entire stay was comfortable. It was good having you be a part of Sleepinn & Suites.

8/10 Bueno

Lenin

Se hospedó 2 noches en mayo de 2023
Respuesta de Manager, el 21 jun. 2023
Hello Lenin,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022
Respuesta de Manager, el 25 sept. 2022
Hello Daniel,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 Bueno

Ruben

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2022
Respuesta de Manager, el 6 oct. 2022
Hello Ruben,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 Bueno

Charles

Viaje de negocios, Viaje familiar
Pulled up to a small group playing loud music with beers piled all over the table. Screaming and yelling. Reported this to the front desk. It is now 11pm and it continues.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 25 may. 2024
Hello Charles,We apologize for any disturbance you experienced during your stay. Our team appreciates you bringing this to our attention, as we strive to ensure a comfortable environment for all guests. For any future concerns, please do not hesitate to contact the front desk so we can address them promptly.

6/10 Aceptable

barry

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Property is in nice area. The unit we had, had a bad musty odor. Beds are comfortable.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 25 may. 2024
Hello barry,We appreciate your feedback on the location and comfort of the beds during your stay. We regret any inconvenience caused by the odor and will address this accordingly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excelente

Lourdes

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable stay. Clean. Excellent breakfast. I highly recommend it.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 19 may. 2024
Hello Lourdes,We are thrilled to hear that you had a comfortable stay and enjoyed our clean rooms and excellent breakfast. Thank you for recommending us to others. If you have any further feedback or need assistance, please feel free to contact our management team directly.

10/10 Excelente

Nasir, Decatur

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager, el 7 may. 2024
Hello Nasir,We appreciate your feedback and are glad to hear you had a positive experience at our hotel. If you have any further comments or suggestions, please feel free to reach out to our management team for assistance.

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager, el 7 may. 2024
Hello David, We appreciate you choosing our hotel for your stay and hope you had a wonderful time with us! If you have any feedback to share, please don't hesitate to reach out to us so we can address any concerns. Hope to welcome you back soon!

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Really great experience considering it’s a lower cost property. The ac worked; the hot water was hot; the electronic key worked for the two days I was there. The morning meal was adequate, and the staff was courteous. I would definitely stay there again.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 28 abr. 2024
Hello Steven,We're thrilled to hear that you had a positive experience during your stay with us! It's wonderful to know that you found value in our amenities and services. We appreciate your kind words about our team and look forward to welcoming you back in the future.

8/10 Bueno

Mario

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice value for service
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 14 abr. 2024
Hello Mario,We're glad to hear you found good value in our services. Please feel free to reach out to our management team with any additional feedback you may have. Thank you for choosing to stay with us.

8/10 Bueno

Jacquelyn, Lakewood

Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 28 abr. 2024
Hello Jacquelyn,We're delighted to hear you enjoyed your stay with us! If you have any suggestions for improvement, please feel free to reach out to us directly. We hope to welcome you back soon for another fantastic experience!

10/10 Excelente

Sandra

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and courteous staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 7 abr. 2024
Hello Sandra,Thank you for highlighting our friendly team members. We appreciate your kind words and hope to welcome you back in the future for another pleasant stay.

10/10 Excelente

Jorge, Riverview

Viaje familiar
I love it
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 5 abr. 2024
Hello Jorge,We are glad to hear that you enjoyed your stay with us! If you have any further feedback or if there is anything we can assist you with, please do not hesitate to reach out. Your satisfaction is our top priority.

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 27 mar. 2024
Hello Laura,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience!

2/10 Terrible

Timothy

Respuesta de Manager, el 18 mar. 2024
Hello Timothy, We value all guest experiences and would appreciate the opportunity to address your concerns directly. Please reach out to our team so we can further assist you with any issues you may have encountered during your stay.

10/10 Excelente

Theresia

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Walking distance to several restaurants
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 12 mar. 2024
Hello Theresia,We're happy to hear you found our hotel conveniently located near various dining options. Your satisfaction is important to us, and we hope you had a pleasant stay overall. If you have any more feedback to share, please don't hesitate to reach out to us directly.

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The facility was pretty good all around. You won't be disappointed if you stay here. The rooms were spacious, clean, and well maintained.
Se hospedó 3 noches en marzo de 2024
Respuesta de Manager, el 12 mar. 2024
Hello John,We are pleased to hear that you enjoyed your stay with us and found our facilities to your satisfaction. Our team takes pride in providing spacious, clean, and well-maintained rooms for all our guests to enjoy. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 Excelente

Tammy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was extra friendly. Great value
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 5 mar. 2024
Hello Tammy,We appreciate your kind words about our friendly staff and the value we offer. Your feedback motivates us to continue providing excellent service.

10/10 Excelente

Malcolm

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 2 mar. 2024
Hello Malcolm,We are thrilled to hear that you had a fantastic stay with us! We look forward to welcoming you back soon for another enjoyable experience.

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 1 mar. 2024
Hello John,We are delighted to hear that you had a pleasant stay with us. We appreciate your support and hope to welcome you back again soon!

10/10 Excelente

Malcolm

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 28 feb. 2024
Hello Malcolm,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excelente

Gregory

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The stay was great but they charged me a $100 deposit which they said they didn’t but it came out of my debit card and have proof and I checked out early and was given a receipt for a credit of $80.46. I haven’t seen the $180.46 credit yet.
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 15 feb. 2024
Hello Gregory, Thank you for your feedback regarding your recent stay. We apologize for any confusion regarding the deposit and credit charges. We kindly ask that you reach out to our management team directly to discuss this matter further and provide any necessary proof. They will be able to assist you in resolving this issue.

10/10 Excelente

Sarah

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
The original person that checked us on was a bit standoffish. She was short on answers and was quick to walk off. The room was nice I loved the comfort of the bed. The bathroom was also decent. They served a hot bar breakfast though they coukd have bigger coffee cups for guests. All in all it was a nice stay. I enjoyed the check out women she was fun and kind to talk to.
Se hospedó 2 noches en enero de 2024
Respuesta de Manager, el 9 feb. 2024
Hello Sarah,Thank you for sharing your feedback with us. We appreciate your kind words about the comfortable bed and decent bathroom in your room. We apologize if you felt that the check-in experience was not as welcoming as expected. We value your feedback regarding the coffee cups and will take it into consideration for future improvements. We are glad to hear that you enjoyed your stay overall and had a positive interaction with our check-out staff. We hope to have the opportunity to welcome you back in the future.

10/10 Excelente

Malcolm

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 28 ene. 2024
Hello Malcolm,Thank you for choosing our hotel for your stay! We appreciate your perfect rating and are pleased to hear that you had a fantastic experience with us. Should you have any further feedback or comments, please do not hesitate to reach out to us. We hope to welcome you back in the future for another outstanding stay.

10/10 Excelente

Malcolm

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 25 ene. 2024
Hello Malcolm,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service and amenities for our guests. We hope to welcome you back in the future for another fantastic stay.

10/10 Excelente

Malcolm

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 19 ene. 2024
Hello Malcolm,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience. We appreciate your support and look forward to welcoming you back on your next visit.

8/10 Bueno

Carl

Se hospedó 3 noches en julio de 2023
Respuesta de Manager, el 9 ene. 2024
Hello Carl,Thank you for choosing our hotel for your stay! We're glad to see that you had a positive experience. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Excelente

Malcolm

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 9 ene. 2024
Hello Malcolm,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If there is anything else we can do to enhance your future visits, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 Excelente

Tenisha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager, el 8 ene. 2024
Hello Tenisha,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

6/10 Aceptable

CRYSTAL

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Servicio y personal
No fireworks
Mid-Night clerk wasn't friendly at all. Infact he looked like he needed some rest or had already been. He didn't even talk. I greeted him and asked a question about the restaurant next door. What a waste of breath! Overall my room was quiet and clean. However, the bathroom toliet wasn't clean urine around the rim of the toliet and the entire roll of toliet paper was wet and had been dryed. "Hard as a rock" Thank God for the kleenex.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 8 ene. 2024
Hello CRYSTAL, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our staff's friendliness is usually one of our strengths, and we're sorry if we fell short in this aspect during your interaction with the night clerk. Nonetheless, we're glad to hear that your room was quiet and clean. Your comments regarding the cleanliness of the toilet have been duly noted and will be shared with the relevant team for improvement. We appreciate your understanding and hope to have the chance to welcome you back in the future.

10/10 Excelente

Douglas

Se hospedó 6 noches en diciembre de 2023
Respuesta de Manager, el 30 dic. 2023
Hello Douglas,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience with us. Should you have any additional feedback or suggestions, please don't hesitate to reach out to us. We appreciate your support and hope to welcome you back in the future for another excellent stay.

10/10 Excelente

Brett

Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager, el 21 dic. 2023
Hello Brett,Thank you for your excellent rating! We're delighted to hear that your stay with us was enjoyable. Should you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and would love to welcome you back in the future for another outstanding experience.

10/10 Excelente

Malcolm

Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager, el 7 dic. 2023
Hello Malcolm,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a fantastic experience with us. If you have any additional feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Excelente

Malcolm

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager, el 17 nov. 2023
Hello Malcolm,Thank you for taking the time to share your feedback with us. We appreciate your rating and it's great to see that you had such an exceptional experience during your stay. Our team strives to provide the best possible service to all our guests and we're glad that we exceeded your expectations. We hope to have the pleasure of welcoming you back in the future for another memorable stay.

10/10 Excelente

Malcolm

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager, el 11 nov. 2023
Hello Malcolm,Thank you for sharing your positive experience with us! We truly value your feedback and are thrilled to hear that your stay surpassed your expectations. We strive to provide exceptional service and we are glad that you enjoyed our hotel. We hope to have the privilege of welcoming you back in the future.

10/10 Excelente

Malcolm

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager, el 11 nov. 2023
Hello Malcolm,Thank you for leaving such a glowing review of our hotel! We are thrilled to hear that your experience exceeded expectations. Our team strives to provide exceptional service to all our guests. Should you need any assistance in the future, please don't hesitate to reach out to us. Safe travels!

10/10 Excelente

Katrina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2023
Respuesta de Manager, el 9 nov. 2023
Hello Katrina,Thank you for taking the time to leave us a review. We appreciate your feedback and value your opinion. We hope you had a pleasant stay overall and would be delighted to welcome you back in the future.

10/10 Excelente

Marsha

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and friendly staff. The bed was very comfortable.. Convenient location
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager, el 1 nov. 2023
Hello Marsha,Thank you for taking the time to share your positive experience at our hotel. We're glad you found our staff nice and friendly, and that the bed provided you with a comfortable stay. We're also pleased to hear that our location was convenient for you. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 Excelente

Corey

Se hospedó 3 noches en octubre de 2023
Respuesta de Manager, el 2 nov. 2023
Hello Corey,Thank you for taking the time to share your feedback with us. We're delighted to hear that your experience at our hotel went above and beyond your expectations! Your positive rating of 10 out of 5 means a lot to us. We greatly appreciate your support and hope to welcome you back again soon.

10/10 Excelente

Cameron

Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 28 oct. 2023
Hello Cameron,Thank you for your outstanding rating! We are thrilled to have provided you with an exceptional experience at our hotel. We look forward to welcoming you back in the future.

10/10 Excelente

Pamela

Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 12 nov. 2023
Hello Pamela,Thank you for taking the time to leave us a perfect 5-star review! We're thrilled to hear that you enjoyed your stay with us. If you have any future travel plans, we would love to welcome you back to our hotel.

10/10 Excelente

Anthony

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean and comfortable
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 24 oct. 2023
Hello Anthony,Thank you so much for your extremely positive review! We are thrilled to have exceeded your expectations and look forward to welcoming you back soon.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de Manager, el 24 oct. 2023
Dear Guest,Thank you so much for your generous rating! We are thrilled that you had such a fantastic experience at our hotel. We look forward to welcoming you back soon!

10/10 Excelente

Malcolm

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Sleepinn & Suites, el 17 oct. 2023
Thank you Malcom for taking your preciuos time to review your stay. We look forward to provide the same experience happiness threw all your stays .

8/10 Bueno

Joseph

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
For the price it was a decent stay. Staff was nice but not very professional in dress and attention. She had a child behind the desk that was playing on a computer. She was wearing a tshirt with an old pop artist on it. I’ve been to some lower end hotels but at least they were in uniform. It bothers me that people in hospitality don’t take pride in their dress anymore But room was nice. Very low water pressure in bathroom
Respuesta de Sleepinn & Suites, el 17 oct. 2023
Thank you Joseph for taking time to review your experience, also am sorry to here about improper attire & experience.We have taken your words into consideration and will sort to be better with being professional at work, also working on the matter of low water pressure.Hope to give us a chance and will not let u go unhappy.