Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 246 de 1002 opiniones" "
10 - Excelente
246
Puntuación de 8, es decir, Bueno. Basada en 355 de 1002 opiniones" "
8 - Bueno
355
Puntuación de 6, es decir, Aceptable. Basada en 230 de 1002 opiniones" "
6 - Aceptable
230
Puntuación de 4, es decir, Malo. Basada en 107 de 1002 opiniones" "
4 - Malo
107
Puntuación de 2, es decir, Terrible. Basada en 64 de 1002 opiniones" "
2 - Terrible
64
7.6/10
Limpieza
7.6/10
Servicio y personal
6.8/10
Servicios
7.2/10
Condiciones de la propiedad
7.6/10
Cuidado del medio ambiente
Opiniones
4/10 Malo
enric
Viaje en pareja
17 abr. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel antiguo sin renovar, con habitacion sin limpieza, desayuno mediocre, junto a la autopista
enric
Se hospedó 2 noches en abril de 2024
Respuesta de Yosemite Sierra Inn Management, el 19 abr. 2024
Dear enric,We appreciate your feedback and apologize for any inconvenience caused during your stay. Rest assured, we take guest satisfaction seriously and are actively addressing renovation plans to enhance our facilities. Our housekeeping team is committed to improving cleanliness standards, and we're revisiting our breakfast offerings to ensure a more satisfying experience. While our location near the highway offers convenience, we understand it may not suit all guests. We value your input and hope for the opportunity to exceed your expectations in the future.Kind Regards,Yosemite Sierra Inn Management
10/10 Excelente
Ramos
10 dic. 2023
Ramos
Se hospedó 1 noche en julio de 2023
Respuesta de Yosemite Sierra Inn Management, el 13 dic. 2023
Dear Ramos,Thank you for a Perfect Score Rating on your stay at Yosemite Sierra Inn Oakhurst. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Kind Regards,Yosemite Sierra Inn Management
8/10 Bueno
Gabriel
Viaje en grupo
26 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena ubicación, muchos comercios cerca.
Gabriel
Respuesta de Yosemite Sierra Inn Management, el 28 sept. 2023
Dear Gabriel,We appreciate your feedback and are pleased to know that you found our hotel in a good location with many shops nearby. Your satisfaction is important to us, and we hope you had a comfortable stay. If you have any further comments or suggestions, please feel free to share them with us. We look forward to the opportunity to serve you again in the future. Thank you for choosing our hotel!Best Regards,Yosemite Sierra Inn Management
2/10 Terrible
Esther
24 ago. 2023
Esther
Se hospedó 1 noche en agosto de 2023
Respuesta de Yosemite Sierra Inn Management, el 3 oct. 2023
Dear Esther,Thank you for the review. We apologize for any inconveniences you faced while staying at our hotel. We would love to know about your experience so we can ensure it doesn't happen again. Thanks for staying at Yosemite Sierra Inn Oakhurst.Sincerely,Yosemite Sierra Inn Management
8/10 Bueno
Joern
16 jun. 2023
Joern
Se hospedó 1 noche en junio de 2023
Respuesta de Yosemite Sierra Inn Management, el 20 jun. 2023
Dear Joern,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces.We hope you will stay with us again soon! Kind Regards,Yosemite Sierra Inn Management
8/10 Bueno
Adan Antonio Romero
21 sept. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gustó la cercanía con el parque nacional Yosemite. Todo muy bien.
Adan Antonio Romero
Se hospedó 3 noches en septiembre de 2022
Respuesta de Yosemite Sierra Inn Management, el 23 sept. 2022
Dear Adan,We are so glad to see that you enjoyed your Oakhurst getaway. I am glad to learn that you liked our location. We are fortunate to be situated near top tourist attractions, popular restaurants, and shops. I hope you choose us again on your next visit to Oakhurst; we would love to host you then! Your recommendations are heartily appreciated. Please take care!Kind Regards,Yosemite Sierra Inn Management
8/10 Bueno
Sara
23 may. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
En general todo bien aunque la limpieza de las zonas comunes deja mucho que desear (la unica papelera que vi estaba a rebosar y sucisima y asi siguio a los dos dias que nos fuimos). Tampoco nos limpiaron la habitacion ningua de las dos noches (la persona de recepcion me lo advirtio al hacer el check in). Por lo demas todo bien, el colchon y almohadas perfectos, cama grandisima y la persona que nos atendio al hacer el chek in a las 10 de la noche muy amable.
Sara
Se hospedó 2 noches en mayo de 2022
Respuesta de Yosemite Sierra Inn Management, el 14 jun. 2022
Dear Sara,
We appreciate the time you took to leave such a review. Please accept my sincere apologies for the state of your guest room and overall experience. This is a very uncommon scenario, and we apologize for any inconvenience caused. We will be sure to investigate the matter and make sure it does not happen again. We are glad to hear that you liked the accommodations during your stay. Thank you so much for appreciating our hardworking staff.
We hope you choose us again when you return to Oakhurst; we would be glad to host you!
Best Regards,
Yosemite Sierra Inn Management
8/10 Bueno
Iñaki
13 abr. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo correcto
Todo correcto. Habitación amplia, camas cómodas, baño con todo lo básico, nevera y microondas en la habitación… buen alojamiento para pasar unos días en Yosemite
Iñaki
Se hospedó 2 noches en abril de 2022
Respuesta de Yosemite Sierra Inn Management, el 15 abr. 2022
Dear Guest,
We appreciate the time you took to leave us a review. We are happy to learn that you had an excellent time staying with us in Oakhurst and you found our accommodations clean, comfortable, and spacious. We hope you had a good night’s sleep on our comfortable beds. We are happy to hear that you liked the hospitality and the various in-room amenities facilitated to you during your stay.
We always want our guests to have a memorable stay with us, so we hope to see you again soon and earn a perfect score.
Best Regards,
Yosemite Sierra Inn Management
8/10 Bueno
Guillermo
Viaje en pareja
20 mar. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy bien
Guillermo
Se hospedó 1 noche en marzo de 2022
Respuesta de Yosemite Sierra Inn Management, el 22 mar. 2022
Dear Guillermo,
Thank you so much for leaving such a rating of your stay with us at Yosemite Sierra Inn. We can't wait to host you again. Take Care!
Kind Regards,
Yosemite Sierra Inn Management
8/10 Bueno
ELIZARDO
Viaje familiar
24 ago. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Limpio y tranquilo
ELIZARDO
Se hospedó 1 noche en agosto de 2021
Respuesta de FD, el 24 ago. 2021
Thank you
6/10 Aceptable
Jose I
17 feb. 2020
Le gustó: Limpieza y servicio y personal
Jose I
Se hospedó 2 noches en febrero de 2020
Respuesta de FD, el 18 feb. 2020
THANK YOU
10/10 Excelente
Josefina
16 ago. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien! Cómodo, buena ubicación
Josefina
Se hospedó 1 noche en agosto de 2019
Respuesta de FD, el 4 oct. 2019
Thanks for staying with us. We appreciate your feedback!
8/10 Bueno
Cliente verificado
Viaje familiar
18 jun. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Servicio completo en la habitación con refrigerador microondas cafetera el desayuno básico pero suficiente. Muy cerca de la entrada sur a Yosemite.
Cliente verificado
Se hospedó 2 noches en junio de 2019
Respuesta de FD, el 19 jun. 2019
THANKS
8/10 Bueno
Francisco J
21 may. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Francisco J
Se hospedó 1 noche en mayo de 2019
Respuesta de fd, el 21 may. 2019
Thanks for staying with us. We appreciate your feedback!
2/10 Terrible
Cliente verificado
14 may. 2019
Cliente verificado
Se hospedó 1 noche en abril de 2019
Respuesta de FD, el 14 may. 2019
thanks
10/10 Excelente
hugo
25 jul. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
muy buena relación precio calidad
Cumple las expectativas para un hotel de paso. Bien ubicado con parking disponible.
hugo
Se hospedó 1 noche en julio de 2018
Respuesta de HM, el 25 jul. 2018
Thanks for staying with us. We appreciate your feedback!
6/10 Aceptable
Sergio
15 jun. 2018
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
Pelos en la bañera y toalla llenar de maquillaje. El desayuno horroroso
Sergio
Se hospedó 2 noches en junio de 2018
Respuesta de HM, el 17 jun. 2018
Thanks for staying with us. We appreciate your feedback!
6/10 Aceptable
Alejandra
30 abr. 2018
Alejandra
Respuesta de HM, el 17 jun. 2018
Thanks for staying with us. We appreciate your feedback!
6/10 Aceptable
Cliente verificado
25 abr. 2018
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
Las sábanas del cuarto estaban sucias y el manager se enojó por decirle por cierto muy despota el manager
Cliente verificado
Respuesta de HM, el 17 jun. 2018
Thanks for staying with us. We appreciate your feedback!
6/10 Aceptable
Cliente verificado
30 mar. 2018
Le gustó: Servicio y personal
Viaje a Yosemite con mi familia, Oakhurts es un buen lugar para hospedarse porque cuenta con muchos servicios, es un lugar muy tranquilo y agradable
Cliente verificado
Se hospedó 4 noches en marzo de 2018
4/10 Malo
Cliente verificado
11 mar. 2018
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El hotel tenía las cobijas rotas. El aire acondicionado tenía un sonido muy fuerte cuando se encendía. El pueblo cercano no tenía nada atractivo para conocer.
Cliente verificado
Se hospedó 2 noches en marzo de 2018
8/10 Bueno
sandra
20 nov. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel para visitar Yosemite
Accesible y cómodo.
sandra
Se hospedó 1 noche en noviembre de 2017
10/10 Excelente
Cliente verificado
24 abr. 2017
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hotel limpio, bien ubicado y buena relación precio
Excelente todo. Lo único malo era que web los habitación que me tocó no agarraba wifi.
Cliente verificado
6/10 Aceptable
Ruben, Sonora mexico
18 abr. 2017
Le gustó: Limpieza y servicio y personal
Hotel cerca de nuestro destino
Hotel demasiado tranquilo que para ir a descansar es ideal
Ruben
8/10 Bueno
maika
23 mar. 2017
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Precioso hotel
Muy lindo hotel. Recomendable. El personal no es muy amable.
maika
10/10 Excelente
Linda
3 ene. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Linda
8/10 Bueno
Guillermo
12 dic. 2016
Le gustó: Servicio y personal
Muy cerca de Yosemite.
Hotel recomendable muy cercano al ingreso por el sur a yosemite.
Guillermo
8/10 Bueno
mauricio, Colombia
12 ago. 2016
Le gustó: Servicio y personal
Comodo
Bien
mauricio
10/10 Excelente
Rodrigo, Chile
5 jul. 2016
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente experiencia
Todo muy bien, tal como se esperaba y la gente que atiende con muy buena disposición
Rodrigo
10/10 Excelente
anh
17 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ok
anh
Se hospedó 2 noches en mayo de 2024
8/10 Bueno
Michael
15 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice staff. Good location. Best entrance into Yosemite.
Michael
Se hospedó 1 noche en mayo de 2024
Respuesta de Yosemite Sierra Inn Management, el 16 may. 2024
Dear Michael,Thank you for your kind words! We're thrilled to hear you appreciated our friendly staff and convenient location. Ensuring our guests have a seamless entrance into Yosemite is always a top priority. We look forward to welcoming you back for another exceptional stay!Best Regards,Yosemite Sierra Inn Management
10/10 Excelente
Mindy
12 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, friendly, comfortable stay
Mindy
Se hospedó 1 noche en mayo de 2024
Respuesta de Yosemite Sierra Inn Management, el 14 may. 2024
Dear Mindy,Thank you for sharing your experience! We're delighted to hear that you found our hotel clean, friendly, and comfortable. Providing a welcoming and enjoyable stay is our top priority, and we're thrilled that we met your expectations. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another memorable stay in the future!Best Regards,Yosemite Sierra Inn Management
8/10 Bueno
Somnath
12 may. 2024
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Staff is good. Property is old. Needs an upgrade. AC was too loud. Bed had springs and was squeaky
Somnath
Se hospedó 1 noche en mayo de 2024
Respuesta de Yosemite Sierra Inn Management, el 14 may. 2024
Dear Somnath,Thank you for your feedback. We appreciate your kind words about our staff. We apologize for any inconvenience caused by the age of our property and the issues with the AC and bed. We're constantly working to improve our facilities, and your comments will be taken into account for future upgrades. Our team is dedicated to ensuring our guests have a comfortable stay, and we hope to have the opportunity to better serve you in the future.Best Regards,Yosemite Sierra Inn Management
6/10 Aceptable
joseph
10 may. 2024
No le gustó: Limpieza
Close to Yosemite park nice town with market and places to eat
joseph
Se hospedó 1 noche en mayo de 2024
Respuesta de Yosemite Sierra Inn Management, el 14 may. 2024
Dear joseph,We're thrilled you enjoyed your stay! Being close to Yosemite Park offers our guests the perfect blend of adventure and relaxation. Our location in a charming town ensures convenience with nearby markets and dining options. We strive to provide a comfortable and convenient experience for all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!Best Regards,Yosemite Sierra Inn Management
10/10 Excelente
Martin
8 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is a little dated but room was really nice, comfortable bed, decent counter space and plugs. Great access to Bass Lake, and Yosemite. Good restaurants in this small town. Great value. Traveling solo, spent 2 nights here. Continental breakfast with decent coffee available.
Martin
Se hospedó 2 noches en mayo de 2024
Respuesta de Yosemite Sierra Inn Management, el 10 may. 2024
Dear Martin,Thank you for sharing your experience with us. We appreciate your feedback regarding our property. We are delighted to hear that you found our rooms comfortable and well-equipped. Our convenient location near Bass Lake and Yosemite aims to provide our guests with easy access to outdoor activities and attractions. We take pride in offering great value for our guests and are pleased to know you enjoyed our continental breakfast offerings. Your comments will motivate us to continually improve and update our facilities. We hope to welcome you back for another enjoyable stay in the future.Best Regards,Yosemite Sierra Inn Management
4/10 Malo
Kayla
7 may. 2024
Kayla
Se hospedó 1 noche en mayo de 2024
Respuesta de Yosemite Sierra Inn Management, el 9 may. 2024
Dear Kayla,Thank you for taking the time to rate our hotel. Your stay at Yosemite Sierra Inn Oakhurst didn't appear to be enjoyable. I wish you had addressed your concerns to our front desk staff while you were here. We go to great lengths to ensure our guests have a good time. However, this time, it appears that something was overlooked. It would be fantastic if you could contact us and tell us where we can improve.Kind Regards,Yosemite Sierra Inn Management
8/10 Bueno
David
Viaje familiar
6 may. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Only issue was with water and key card. Water was ok but would have been better with hotter water and pressure.
Key card was frustrating. Needed numerious attempts even with different cards.
But really minor complaints
David
Se hospedó 2 noches en mayo de 2024
Respuesta de Yosemite Sierra Inn Management, el 8 may. 2024
Dear David,We appreciate your feedback and apologize for the inconvenience with the water temperature and pressure. Our team will look into improving this aspect for a better experience. Regarding the key card, we're sorry for the frustration and will address this promptly to ensure smoother access for our guests. Your comments are valuable, and we're committed to enhancing every aspect of your stay. Thank you for choosing our hotel, and we hope to welcome you back for a more seamless experience in the future.Best Regards,Yosemite Sierra Inn Management
8/10 Bueno
Virinchi Chowdhary
5 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Virinchi Chowdhary
Se hospedó 1 noche en mayo de 2024
Respuesta de Yosemite Sierra Inn Management, el 7 may. 2024
Dear Virinchi Chowdhary,Thank you so much! Knowing that you enjoyed your time with us indeed makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Best Regards,Yosemite Sierra Inn Management
10/10 Excelente
Tina
2 may. 2024
Le gustó: Limpieza y servicio y personal
Flip lock on door was broken
Tina
Se hospedó 1 noche en mayo de 2024
Respuesta de Yosemite Sierra Inn Management, el 3 may. 2024
Dear Tina,We apologize for the inconvenience caused by the broken flip lock on your door. Your safety and security are our top priorities, and we take issues like this very seriously. We will address this immediately with our maintenance team to ensure that it is repaired promptly. Thank you for bringing it to our attention, and we appreciate your understanding. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We hope to have the opportunity to provide you with a more comfortable experience in the future.Best Regards,Yosemite Sierra Inn Management
8/10 Bueno
Nathen
Viaje en pareja, Viaje familiar
2 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was friendly and inviting. Nice stay about 30 minutes out from Yosemite. Would stay here again if traveling around this area.
Nathen
Se hospedó 2 noches en abril de 2024
Respuesta de Yosemite Sierra Inn Management, el 3 may. 2024
Dear Nathen,Thank you for sharing your experience! We're delighted to hear that our friendly staff made your stay enjoyable. Being just 30 minutes from Yosemite, we're thrilled you found our location convenient. We look forward to welcoming you back on your next visit to the area!Best Regards,Yosemite Sierra Inn Management
10/10 Excelente
Imran Ahmed
30 abr. 2024
Le gustó: Limpieza y servicio y personal
Property is located in near all Dining places, and on Highway 41 so ideal for tourist to stay, nice and helpful staff. Breakfast items are also good
My stay here was totally worth for money paid.
Imran Ahmed
Se hospedó 2 noches en abril de 2024
Respuesta de Yosemite Sierra Inn Management, el 2 may. 2024
Dear Imran,We're thrilled you found our location convenient and our staff accommodating. It's fantastic to hear you enjoyed our breakfast offerings as well. At our hotel, we strive to provide excellent value for our guests, and we're delighted to know that your stay was worth every penny. Should your travels bring you back this way, we'd love to host you again for another enjoyable experience. Thank you for choosing to stay with us!Best Regards,Yosemite Sierra Inn Management
6/10 Aceptable
Lawrence
21 abr. 2024
Le gustó: Servicio y personal
Convenient for our travel plans. Fairly quiet. Breakfast choices were a joke. Toast, toast and cereal or more toast. Both coffee and orange juice were mostly water. On the plus side there were small packets of real half and half. No fruit, no protein. Should be relabeled as toast and bagel snacks.
Lawrence
Se hospedó 1 noche en abril de 2024
Respuesta de Yosemite Sierra Inn Management, el 23 abr. 2024
Dear Lawrence,We're delighted to hear that our location suited your travel needs and provided a tranquil environment. However, we apologize for falling short of your expectations with our breakfast offerings. Your feedback is invaluable, and we'll certainly take it into account to enhance our menu options, ensuring a more satisfying experience for our guests. We appreciate your mention of the real half and half packets and will strive to maintain such quality in all aspects of our service. Thank you for your candid review, and we hope to welcome you back for an improved stay.Best Regards,Yosemite Sierra Inn Management
10/10 Excelente
Dennis
20 abr. 2024
Le gustó: Servicio y personal
Dennis
Se hospedó 1 noche en abril de 2024
Respuesta de Yosemite Sierra Inn Management, el 30 abr. 2024
Dear Dennis,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Yosemite Sierra Inn Oakhurst. We would love to host you again on your next Yosemite Sierra Inn Oakhurst visit. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Yosemite Sierra Inn Management
8/10 Bueno
Steffen
18 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Steffen
Se hospedó 1 noche en abril de 2024
Respuesta de Yosemite Sierra Inn Management, el 23 abr. 2024
Dear Steffen,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!We would love to host you again next time your travels bring you back to Oakhurst.Best Regards,Yosemite Sierra Inn Management
6/10 Aceptable
Abby
Viaje en grupo
15 abr. 2024
No le gustó: Servicios y condiciones de la propiedad
Room was like any motel, breakfast was very limited with just breads and some fruit and juice. If you need somewhere to stay near mariposa grove and Yosemite with plenty of food options this town is a good spot for a reasonable nightly price for hotels.
Abby
Se hospedó 2 noches en abril de 2024
Respuesta de Yosemite Sierra Inn Management, el 18 abr. 2024
Dear Abby,We appreciate your feedback and are glad you found our location convenient for visiting Mariposa Grove and Yosemite. Our team strives to offer affordable accommodations in this picturesque area. While we're pleased to provide a complimentary breakfast, we'll certainly take your comments into consideration to enhance our offerings. We hope you enjoyed your overall stay and had the chance to explore the local dining options. Thank you for choosing us for your lodging needs.Best Regards,Yosemite Sierra Inn Management
8/10 Bueno
Ashwini
13 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Apart from parking it’s a great place to stay !
Ashwini
Se hospedó 1 noche en marzo de 2024
Respuesta de Yosemite Sierra Inn Management, el 16 abr. 2024
Dear Ashwini,We're thrilled you enjoyed your stay with us! Thank you for your positive feedback. Regarding parking, we understand its importance and are actively exploring solutions to enhance our parking amenities. Your satisfaction is our priority, and we're committed to continuously improving our services to ensure a seamless experience for all our guests. We look forward to welcoming you back for another fantastic stay soon!Best Regards,Yosemite Sierra Inn Management
8/10 Bueno
Hong
Viaje familiar
8 abr. 2024
Le gustó: Limpieza y servicio y personal
Overall, YSI is good.
There are three things to improve:
1. Shower head was designed to save water, rather than washing hair. Very thin water stream, which is not easy to clean think hair. Feel a little hurt on the skin.
2. Hair dryer was poorly maintained. Can see much dust in it.
3. Bathroom sink seems very old. Can see yellow color and scratches on it.
Hong
Se hospedó 1 noche en abril de 2024
Respuesta de Yosemite Sierra Inn Management, el 10 abr. 2024
Dear Hong,We appreciate your feedback and are glad to hear you found your stay at YSI enjoyable overall. Regarding your concerns, we apologize for any inconvenience caused by the shower head's design and the condition of the hair dryer and sink. Rest assured, we'll address these issues promptly to ensure a more comfortable experience for our guests. Thank you for bringing these matters to our attention, and we hope to welcome you back for an improved stay in the future.Best Regards,Yosemite Sierra Inn Management
4/10 Malo
Frances K.
Viaje familiar
1 abr. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very poor customer service. Dirty bathroom. Cold room. Very limited breakfast options.
Frances K.
Se hospedó 1 noche en marzo de 2024
Respuesta de Yosemite Sierra Inn Management, el 3 abr. 2024
Dear Frances,We sincerely apologize for the inconvenience you experienced during your stay. Providing exceptional customer service is our priority, and we regret that we fell short of your expectations. We have addressed the cleanliness issues with our housekeeping team to ensure all bathrooms meet our high standards. Additionally, we are taking steps to improve room temperature control. We appreciate your feedback regarding breakfast options and will strive to offer a more diverse selection in the future. Your input helps us enhance the overall guest experience. Thank you for bringing these concerns to our attention.Kind Regards,Yosemite Sierra Inn Management
10/10 Excelente
david
17 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like that it comes with breakfast and the shower works good and there’s extra shampoos and conditioners
david
Se hospedó 1 noche en marzo de 2024
Respuesta de Yosemite Sierra Inn Management, el 19 mar. 2024
Dear david,We're thrilled to hear that you enjoyed our complimentary breakfast and the functionality of our showers during your stay! Providing convenient amenities like extra shampoos and conditioners is important to us, ensuring your comfort throughout your visit. Your satisfaction is our priority, and we're grateful for your positive feedback. Thank you for choosing our hotel, and we hope to welcome you back for another enjoyable stay soon!Best Regards,Yosemite Sierra Inn Management
2/10 Terrible
Stefany
8 mar. 2024
Stefany
Se hospedó 1 noche en marzo de 2024
Respuesta de Yosemite Sierra Inn Management, el 12 mar. 2024
Dear Stefany,I am deeply disappointed to learn about your recent stay at Yosemite Sierra Inn Oakhurst. I wish you had told our staff about your problems when you were here; we could have fixed them. Please accept my sincerest apologies.Kind Regards,Yosemite Sierra Inn Management