Se sirven desayunos y cenas; con vista al mar

Opiniones de The Palace Hotel

3 out of 5
The Palace Hotel
20 George Street, Oban, Scotland

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 31 de 167 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 57 de 167 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 43 de 167 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 22 de 167 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 167 opiniones" "

7.6/10

Limpieza

7.4/10

Servicio y personal

7.0/10

Servicios

6.4/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

LUIS

Le gustó: Limpieza y servicio y personal
Nicely located and nice people. The facilities are rather old but it is clear that they are working on improving them. Good option in Oban.
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 24 abr. 2024
Thank you for your review. We try and keep thinks in keeping with the 120 year old building. We do have constant repairs and renewals in place.

8/10 Bueno

Lisa

Le gustó: Limpieza y comodidad de las habitaciones
Great location, Clean rooms
The hotel was ideally located minutes from the train station and the ferry to Mull. Other attractions like the Oban distillery and McCaig's tower were not too far away. My view from the room overlooking the bay was spectacular. I ate out every day so not sure about the meals offered. It was during winter season so not very busy anyway. The owner and other staff were very friendly and helpful. My main issue was the poor/no wifi service.
Se hospedó 5 noches en noviembre de 2018

6/10 Aceptable

Katrina

Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 24 abr. 2024
Thank you for your review. We are here to help and try and make any future stay more enjoyable.

10/10 Excelente

neil

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
staff friendly and approachable scenic views amazing
Se hospedó 2 noches en septiembre de 2023
Respuesta de Manager, el 24 abr. 2024
Thank you for your kind words.

8/10 Bueno

Nicole

Le gustó: Limpieza, servicio y personal, servicios
I was able to get a room on short notice and really enjoyed meeting the staff. It was right in the city center which was exactly what I was looking for.
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Peter

Le gustó: Limpieza y servicio y personal
Very difficult to regulate the water temperature in the shower. Either scalding hot or ice cold. Hard to get clean under those conditions.
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 24 abr. 2024
We are sorry that you had difficulty operating the shower. All of our showers are thermostatically controlled for safety.

4/10 Malo

Samuel

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The picture listed on line is not from the property. Amenities advertised do not exist. No restaurant or bar. The hotel is in really bad shape and need to be renovated. The lady running the place was really nice.
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 24 abr. 2024
The dining room has been in the same location for almost 120 years and the bar is located inside it, however meals have to be booked in advance and this booking was for room only. Most of the rooms have double glazing and we have just started on triple glazing. We are currently installing our 1oth new bathroom at the property.

4/10 Malo

NELSON

Viaje en grupo
No le gustó: Servicios y condiciones de la propiedad
Greeted by the owner who appeared to be alone. No assistance with baggage, no lifts. Same state as a 1970,s B&B. The owner was friendly and helpful. No breakfast, although tea and coffee were available in the room. The room was small and old fashioned, but clean. The best room was the bathroom which was just recently refurbished and almost the same size as the bedroom.
Se hospedó 2 noches en agosto de 2023
Respuesta de Manager, el 24 abr. 2024
Unfortunately due to health issues no one was able to offer assistance with luggage for which we apologise. There are generally 3 to 4 people working in the building at anyone time but may be away doing other tasks. Our dining room with panoramic sea views is located on the first floor however meals require to be booked in advance and this booking was for room only. We dont think many 70's b&bs would have smart tv, 4g and wired internet in the rooms.

10/10 Excelente

Mary Ann

Se hospedó 1 noche en julio de 2023

10/10 Excelente

william

Se hospedó 3 noches en julio de 2023
Respuesta de Manager, el 24 abr. 2024
Thank you for your review. We are glad you enjoyed your stay in Oban.

8/10 Bueno

Michelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location. Parking was a little tricky. Overall, a really handy place to stay.
Se hospedó 1 noche en mayo de 2023

4/10 Malo

Linda

Viaje en grupo, Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The bathroom was new and bigger than the room. Know one said we had to climb 8 fights of stairs to the tiny room. It was clean, but old furniture. It felt like a cheap, youth hostel. Very expensive for so little.
Respuesta de Manager, el 24 abr. 2024
Thank you for your review. We have 4 upper levels in the hotel and all rooms are upstairs. We do not have any bathrooms that are bigger than their respective bedrooms however we are currently installing our 10th new bathroom.

8/10 Bueno

Nicola

Se hospedó 1 noche en mayo de 2023

8/10 Bueno

David

Se hospedó 2 noches en abril de 2023

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2022

8/10 Bueno

Katarina

Se hospedó 1 noche en agosto de 2022

8/10 Bueno

MARK

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Simple but comfortable single room available when i was unexpectedly stuck in Oban. Very well located for early ferry..
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Ian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly comfortable and great view
Se hospedó 1 noche en julio de 2022

2/10 Terrible

Katherine

Se hospedó 1 noche en julio de 2022
Respuesta de Manager, el 25 jul. 2022
Rather strange experience. Guests did not check in. Called five hours after check in had closed and we ensured that both the manager and one of the owners were on site as soon as possible to offer assistance.

10/10 Excelente

Valerie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A wonderful greeting on arrival, and great standard of rooms. Only slightly marred by a difficult arrangement for WiFi. Everything else was top notch.
Se hospedó 1 noche en mayo de 2022

8/10 Bueno

Alan

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2021

8/10 Bueno

George

Viaje familiar
Le gustó: Limpieza y servicio y personal
One night close to Calmac Ferry Pier.
Stopover on route to Hebrides. Palace Hotel is 5 minute walk from ferry terminal and train station.
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Roman

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2021

6/10 Aceptable

Carl

No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Richard

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
long weekend stay.
Very comfortable bed, clean room and en suite. Had room with fabulous view. Can get a bit of road noise with window open but to be expected as right on the front. Very convenient for all amenities. Although not a problem for us, there is no lift but quite a few steps which should be a little more clear in the overview as could affect some people. Overall a good experience and would stay again.
Se hospedó 3 noches en septiembre de 2020

6/10 Aceptable

Paul

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2020

10/10 Excelente

Deborah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Homely central located hotel
Excellent location, very central and overlooking the sea. Traditional hotel with home comforts.
Se hospedó 1 noche en agosto de 2020

6/10 Aceptable

Callum

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019

4/10 Malo

Cliente verificado

Viaje en grupo
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No lift and 4floors to walk up
Se hospedó 2 noches en octubre de 2019
Respuesta de Manager, el 20 oct. 2019
Unfortunately like most of the properties in this are we have no lift we advise guests of this before booking. We had no requests for a lower room although we have 2 lower rooms that we try and keep for people with mobility problems.

4/10 Malo

Steven

Viaje de negocios
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
tv did not work,shower was useless
Se hospedó 1 noche en septiembre de 2019
Respuesta de Manager, el 20 oct. 2019
All of our televisions work and are tested regularly. The satellite box needs to be switched on to provide the channels. The room that was booked had a bathroom not a shower room.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The owners were very friendly and helpful. They had a delicious breakfast and were available to answer questions.
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicio y personal
Klassiskt hotell med äldre charm. Fin utsikt över hamnen från restaurangen. Lokal standard i badrummet. Rent och lugnt. Centralt läge nära järnvägen, båtturer till öarna, goda fiskrestauranger. Parkeringar i närheten (inom 100 m). Vänlig personal.
Se hospedó 2 noches en agosto de 2019

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Palace Hotel is in a great location in Oban. Central to the harbor and the city itself. Lovely family run hotel with a very friendly responsive staff. Bedrooms are nice size and the bathrooms look to have been recently renovated. Some rooms have water view, ours didn't but not a big deal to us. Anne was wonderful and very accomodating. We were very happy with our stay here.
Se hospedó 1 noche en julio de 2019

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza
Tv fungerade inte Otrevlig personal Trassel med betalningen
Se hospedó 1 noche en junio de 2019
Respuesta de Manager, el 18 ago. 2019
Tyvärr hade vi problem med dessa reservationer på grund av att gästerna anlände innan incheckningen hade öppnat och utan det begärda pappersarbetet. TV: n fungerade normalt.

6/10 Aceptable

Wayne

Lots and lots and lots and lots of stairs not mentioned in advertising. Overpriced even if it was Oban
Se hospedó 1 noche en agosto de 2019
Respuesta de Manager, el 6 ago. 2019
We advertise that our 4 story building has a feature stair case and no lift so that guests are informed before booking. We are sorry that you thought that our budget double room was overpriced, we frequently check our prices against other hotels to ensure that we are amongst the cheapest in the area for a similar room type.

6/10 Aceptable

Catherine

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Très bien situé
Idéalement placé en centre ville , l’hôtel est un peu vieillot mais les chambres sont confortables. Pas de réception en tant que tel. Une sonnette en haut d’un escalier , on vous amène une clef et c’est tout. Bref le minimum. Nous avons pris le petit déjeuner en ville donc pas d’opinion sur ce sujet.
Se hospedó 2 noches en julio de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room and hotel were clean and in good shape. They say renovations are going on but I didn’t see any construction mess. The staff were helpful and polite. The breakfast was delicious and great way to start the morning! Only thing I didn’t like was the pillows. The rest of the stay was great!
Se hospedó 4 noches en julio de 2019

6/10 Aceptable

Denise

Le gustó: Limpieza y comodidad de las habitaciones
Nice enough but needs refurb
The hotel was clean enough but overpriced for what it was it also could do with a refurb.
Se hospedó 1 noche en julio de 2019
Respuesta de Manager, el 6 ago. 2019
Thank you for the time taken to write a review we are currently in the process of installing new bathrooms and carry out renovations annually. The building is however kept in a traditional style.

8/10 Bueno

Antoni

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good location but do not expect too much
This is neither Palace nor hotel. In reality it is a B&B. But room was clean, comfortable and relatively big. Bathroom had a bathtub. We had a room on a top floor with magnificent view of Oban waterfront.There is no lift so one has to climb quite few flights of stairs but it worth it. Summing up, a good place, worth the money if one does not expect high end hotel. No parking space is a real drawback as it is very hard to find a place to park a car in Oban.
Se hospedó 2 noches en junio de 2019
Respuesta de Manager, el 6 ago. 2019
We are a small town centre hotel that has been trading for over 100 years as a hotel. We aim to be a budget provider so yes high end facilities should not be expected although we are currently upgrading the bathrooms. We are sorry that you did not join us in the bar as it also has wonderful views and for pre arranged groups we can also offer evening meals. We are lucky that there are a number of car parks close by the nearest being tweedale street and the other being the rockfield centre.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en junio de 2019

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved the owner and the support we received. Only concern is that the room was on the top floor of a 5 storey building, and there was no elevator. The owners son and husband were very helpful at bringing our bags up and down though, so not a problem unless you have trouble with stairs
Se hospedó 1 noche en mayo de 2019
Respuesta de Manager, el 29 may. 2019
Thank you for the time taken to write a review. Unfortunately we do not have a lift in the building and the at busy periods it can be difficult if not impossible to change to an alternative room other than the room that has been booked. The twin rooms are only available on the third and fourth floors. For the assistance of less mobile guests the room with the king size bed on the second floor is fitted with a zip and link bed to give more flexibility for they guests and a shower as opposed to a bath. We also have two lower level double bedrooms with showers although these are often booked out well in advance

8/10 Bueno

Gary

No le gustó: Limpieza
Despite the name, The Palace is more of a B&B than a hotel per se. It's a basic, quaint, family-run property located on the main street, just a 2-minute walk from the station and ferry terminal. Not a bad choice, but I would certainly look elsewhere when I return to Oban. POSITIVES - Excellent location near the ferry terminal and train station. NEGATIVES - No elevator: You may need to climb three floors with your luggage. - No wifi, despite the rather misleading sign on the door. - No reception before 8.00am. - No reception after 9.00pm: So beware if you are arriving on the late train from Glasgow.
Se hospedó 2 noches en mayo de 2019
Respuesta de Manager, el 29 may. 2019
Thank you for the time taken to write a review. For the comfort of all guests we do ask people to refrain from ringing the bell after 9pm at night although the owners live on site and for emergency contact their telephone numbers are on display at the reception. Breakfasts can be booked from 7am (advance booking required). A little perplexed about the wifi as we do not advertise wifi at the door however there are several routers throughout the building along with a 3g router in every bedroom. The router in the bar offers speeds up to 74 Mbps.

8/10 Bueno

Mogens

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2019
Respuesta de Manager, el 19 may. 2019
Thank you for staying with us, we are glad that you enjoyed your stay in Oban.

6/10 Aceptable

Alf

Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Aaron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Missed the ferry to Mull and made a quick reservation in Oban. Wonderful town and great location for a stay on the water. Ann was very kind and accommodating.
Se hospedó 1 noche en abril de 2019
Respuesta de Manager, el 19 may. 2019
Thank you for your kind words. We are glad that you enjoyed your stay.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location. Hard to beat. A few minutes from translation, on the waterfront, clean, coffee and tea in room. Super nice hosts. Note: family run hotel. Same family for over 40 years. No elevator. Lobby on 2nd floor, and no provided internet unless you have your own BT or other local account. But that is all fine as need the excursive AND the location makes you want to walk around town as hotel is in the heart of town. Couldn't ask for better stay.....value, clean, location, friendly staff. Perfect.
Se hospedó 2 noches en abril de 2019

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
sweet dreams at the Palace
My wife and I really enjoy staying at the Palace.Friendly family hotel and we catch up on the latest doings of their dogs and horses every time we stay.. Comfortable bed good tea bathroom could be upgraded (seems to be happening for other rooms) Fine view over the harbour from front room and dining room. Fine breakfast with very friendly service even produced warm milk for my wifes coffee. We travel all over the world and are always happy to return to the Palace in the centre of Oban. Close to shops and the bus and ferry terminal.Excellent value for money.
Se hospedó 1 noche en marzo de 2019

10/10 Excelente

Ally

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great
Great location in the centre of town and good value
Se hospedó 1 noche en febrero de 2019

6/10 Aceptable

Ian

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2019