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Opiniones de Gateway Hotel & Suites, Ascend Hotel Collection

2 out of 5
Gateway Hotel & Suites, Ascend Hotel Collection
11 N Baltimore Ave, 1st and Baltimore Avenue, Ocean City, MD

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 516 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 352 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 92 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 27 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 1001 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

8.6/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Daniel

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Todo bien
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Patricia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Limpio y tranquilo, muy buena opción…. Volveremos
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

luis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
👍
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Eduardo, Virginia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buenisimo
Muy bien

6/10 Aceptable

Dawn

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Room 503 had a nice view, it was a bit noisy off the road, everything was clean. The biggest downside was the bed. It was an extremely uncomfortable old spring mattress. We only got a couple hours sleep because it hurt our hips shoulders and back. We left early because of this.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Linda

Le gustó: Servicio y personal
It was walking distance to the boardwalk
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Shannon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay!
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Bradley

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Only thing I would ask is more lighting in the bathroom All the employees were very professional and kind
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice room, the bed as a little to firm, but otherwise it was a nice room.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

MUHAMMED

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Sarah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was spacious, shower was nice, great customer service.
Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Allen, Alexandria

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and Carole the manager is awesome!
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Jackie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Heidi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stayed here during Oceans Calling, Thursday-Monday. What a gem! I was worried about staying at an affordable place so close to the festival thinking that it wouldnt be clean. This place was spotless, staff was so nice from the front desk to the housekeepers. We've already decided we will be returning next year.

8/10 Bueno

Ira

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

rodney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel
Went for the weekend. The hotel was nice and the employees were nice
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Allan

Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Wendy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel was was great but the staff was truly friendly and exceptional. The lady who greeted us, was great! One of the gentlemen at the front desk gave us 3 suggestions for dinner and then went above and beyond. He printed out the menus for the 3 restaurants. The one we chose of his selection, was delicious with good portion sizes. They had a nice game room where we could watch football games on a bigger TV during inclement weather. We would highly recommend this hotel!
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Tony

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Place
Great location. Nice clean rooms. Friendly check in.
Se hospedó 3 noches en septiembre de 2023

8/10 Bueno

Phue-Pwint

Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Alicia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was very clean and smelled great! Our room was beautiful, and the view from our balcony was breathe taking!
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Adrian at the front desk provided excellent service. Nice property. Will recommend to friends
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Malinda

Viaje en pareja
Le gustó: Limpieza y servicio y personal
As always the staff is excellent. The hotel was clean but the sheets and the furniture were old and chipped. The sheets are dingy and gray; even the duvet was torn on the edges. I have been coming here for a while but I am disappointed with the condition of the hotel.
Se hospedó 3 noches en agosto de 2023

6/10 Aceptable

Bizunesh

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Ashlynn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pros: very nice staff,clean and close to everything Cons:parking was tight
Se hospedó 3 noches en agosto de 2023

6/10 Aceptable

Patrick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pool was not cleaned and was quite cold for me and my wife, otherwise we enjoyed our stay. We did come for the pool.
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
Good location
The location was great. The water pressure in shower was good. Carol at the front desk was very nice and helpful. The pool was very small. The room felt and smelled damp. My clothes were damp when I unpacked them at home.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Robin

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Samuel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was very clean and in a great location. 1 minute walk to beach/boardwalk.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

darrick

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Great customer service
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Marvin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023

2/10 Terrible

Jason

Le gustó: Limpieza
No le gustó: Servicio y personal
When we made our reservation, the room was listed as a partial ocean view with a balcony. Having access to a balcony was one of the selling points for the hotel, so we were very disappointed when we found the room was actually on the bay side with no water view and more importantly there was no balcony. The back door walked directly out to the pool. We shared our complaints to the staff and they said the hotel was fully booked and didn't offer any compensation. They kept saying to come back to talk to the manager the next day but there was never a manager on duty during our stay. The location of the hotel was ideal with easy access to the beach/boardwalk and walkable to many restaurants and other activities.

8/10 Bueno

Mikky Mae

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We love staying here, the hotel is clean and staff are friendly. Boardwalk is walkable and convenient. The downsides are the parking its tight, pool is kinda dirty, cafe is close (you need to look where to buy for breakfast) crossing on the other side is dangerous because theres no pedestrian.
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Jeff

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
excellent housekeeping pleasant staff, all in all very good
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Francis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Summer vacation
Love the large rooms, very clean and the door to our balcony. Only wish they had a microwave in our rooms, but they do in the lobby area.
Se hospedó 6 noches en agosto de 2023

10/10 Excelente

Bryan

Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Chuck

Le gustó: Limpieza y servicio y personal
The staff were very acomidating, halway and room carpet old worn and in need of replacement overall nice, well priced and I would certainly stay again
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Karyn, Levittown

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
This was our 3rd time here and although its very clean it needs major repairs/upgrades. The parking is horrible & this time it was very overgrown also. Staff is always nice and the location is great
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Kevin

Viaje en pareja
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
close to the boardwalk but the building could use some maintance up grades
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Denise

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Great time at the Gateway
It was a great stay, staff was very friendly. The pool is deceiving, its a very small rectangle with the deepest part being only 4.5 ft. The hotel is dated but it was very clean. Our room smelled of bleach and lavender which was a great sign. The cafe did not open this year, there was no free breakfast or a bar. But a great value. The boardwalk is a very short walk, 5 minutes.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Jessica

Se hospedó 1 noche en agosto de 2023

8/10 Bueno

sam

Le gustó: Limpieza
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Elizabeth

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cute hotel one block away from the boardwalk. Staff were super friendly and helpful. Rooms were clean and spacious. We will stay there again.
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Juanita

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
It was clean and quiet. Also it was surrounded by everything, shopping, restaurants and the boardwalk. Very nice. Thx
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Skylar

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
everything was nice
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Kenneth, Northville

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parking was very hard to manage...spots were small ...pick up had hard time not sticking out into roadway
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
was in a great location, I felt safe, rooms/bed/shower were awesome; coffee maker in room w/ starbucks coffee; ice and vending machines; spacious balcony; Definitely would stay here again! Parking is VERY tight--but that is with most hotels in OC.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Diane

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2023

8/10 Bueno

Christa

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Friendly staff, good location
Great location a block from the boardwalk. Staff is very friendly, beds are comfortable. Had an issue with our room smelling musty when we arrived and the comforter damp. Front desk staff found us another room, which was much better. All in all, it was a good stay.
Se hospedó 2 noches en julio de 2023