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Opiniones de Best Western Plus Barsana Hotel & Suites

2.5 out of 5
Best Western Plus Barsana Hotel & Suites
7701 C A Henderson Blvd, Oklahoma City, OK

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 493 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 323 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 100 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 33 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 51 de 1000 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente
Se hospedó 1 noche en enero de 2024
Respuesta de Tim, el 31 ene. 2024
Thank you and hope to see you soon one day!

10/10 Excelente

Abraham

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy tranquilo y los trabajadores son muy amables, las instituciones son relativamente nuevas.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Tim, el 13 sept. 2023
Thank you for your stay and for taking time to complete survey. We are glad to hear you enjoyed your stay and we hope you come back again soon.

6/10 Aceptable

Bernardo

Se hospedó 2 noches en julio de 2023
Respuesta de bob, el 8 ago. 2023
Thank you staying with us

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Malo no recomendable
Una experiencia fea la persona q atiende en el desk es una persona muy poco amigable trata rudamente y trate de decirle pq mi cuarto no contaba con lo q yo esperaba ver rentado solo dijo si quieres bien y si no pues no hay mas en si solo tome la noche pq iba con mis hijos y ya estabamos cansados en verdad poco recomendable lo siento pero es la verdad, dos toallas cuando yo ocupaba 5 y el con mal trato nos avienta 2 mas y fue todo, una sola cama cuando rente para king con sofa bed una limpieza mala y un desayuno muy desagradable.!
Se hospedó 1 noche en julio de 2021
Respuesta de bob, el 13 jul. 2021
we are apologies to you

10/10 Excelente

Amarilys

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2019
Respuesta de Front Desk , el 28 jul. 2019
Thank you for your recent stay we appreciate your business and look forward to your next visit

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en noviembre de 2018
Respuesta de Front Desk, el 24 nov. 2018
Thank you for your recent stay, we appreciate your business and look foward to your next visit

8/10 Bueno

Pablo José

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2018
Respuesta de Front Desk, el 22 sept. 2018
Thank you for your recent stay, we appreciate your business and ook foward to your next visit...

8/10 Bueno

eduardo, houston

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Agradable
Buen hotel Agradable Bienvenida cortes Desayuno ok Personal disponible
Se hospedó 1 noche en enero de 2018
Respuesta de personal de enfrente, el 19 ene. 2018
Muchas Gracias por su visita a este hotel, les agradesemos su comentario y esperamos su regreso, muchas grasias

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de General Manager, el 20 ene. 2017
thank you for staying with us.

10/10 Excelente

Yanco, Dallas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good hotel
The hotel is worth the price, no fancy but very decent .

10/10 Excelente

Andrea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Hervey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The front desk person was attentive, nice, and thorough.
Se hospedó 1 noche en mayo de 2024
Respuesta de Tim, el 21 may. 2024
Thank you

10/10 Excelente

Faith

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place
Se hospedó 2 noches en mayo de 2024
Respuesta de Tim, el 16 may. 2024
Thank for your most recent stay and for taking time to complete the survey. We appreciate your thoughts and would like to see you again in the future.

8/10 Bueno

Diana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Tim, el 16 may. 2024
Thank you for review.

8/10 Bueno

Luis

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The area around the property was not taken care of. Broken beer bottles in the parking lot! They need to tell their guest not to drink outside the premises!!
Se hospedó 2 noches en mayo de 2024
Respuesta de Tim , el 14 may. 2024
We do apologize for the inconvenience about your stay. We do a great job at maintaining our property so please next time inform someone at front desk that you need assistance to cleaning broken glass etc. Our guest are welcome to relax and mingle while in house but we look forward to seeing you again.

8/10 Bueno

Yovanny

Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Arthur

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property is close our areas of interest and offers convenient access.
Se hospedó 2 noches en abril de 2024
Respuesta de Tim, el 14 may. 2024
Thank you for taking time to complete this survey we appreciate your feedback, and we are glad to hear you enjoyed your stay. Our property is located off of a highway with numerous restaurants nearby and shopping centers just around the way. We look forward to a return visit and hope you have a blessed day!

10/10 Excelente

Cheyenne

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice rooms. Nice people
Se hospedó 1 noche en febrero de 2024
Respuesta de Tim, el 30 abr. 2024
Thank you for your stay and for completing our survey. We hope to see you again soon someday.

10/10 Excelente

Craig

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable rooms and nice pool.
Se hospedó 1 noche en febrero de 2024
Respuesta de Tim, el 16 abr. 2024
Mr. Craig we like to say thank you for staying with us recently and are glad you enjoyed your stay. We look forward to seeing you again and hope you have a wonderful week.

10/10 Excelente

January

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Checking in was a great experience! The gentleman and I got to talking and led to funny stories and laughing! I was having surgery the following day so it did me good! Would stay there again if needed! Recommend!
Se hospedó 1 noche en marzo de 2024
Respuesta de Tim, el 16 abr. 2024
We like to thank you for your most recent stay and for taking the time to complete our survey. We are pleased to hear that you enjoyed your stay and had a great experience. We always appreciate honest reviews and hearing you would recommend our hotel. We hope surgery went well and hope to see you again sometime soon. In the meantime, take care and have a blessed week!

8/10 Bueno

MAURIZIO

Le gustó: Limpieza y servicio y personal
Pratico, economico e pulito
Se hospedó 1 noche en marzo de 2024
Respuesta de Tim, el 26 mar. 2024
Thank you for review.

10/10 Excelente

Shawn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
design
Se hospedó 1 noche en febrero de 2024
Respuesta de Tim , el 26 feb. 2024
Thank you for your review and we hope you come back soon.

10/10 Excelente

Arthur

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Bathroom door doesn’t close properly.
Se hospedó 1 noche en febrero de 2024
Respuesta de Tim, el 26 feb. 2024
We thank you for your review and we sincerely apologize for any inconvenience with your stay. Please if any time there is a problem with your stay, please notify us immediately and we will do our best to fix the problem. We hope to see you again soon one day. Take care and god bless!

8/10 Bueno

Christine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Tim, el 12 feb. 2024
Thank you

2/10 Terrible

Lisette

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Tim, el 5 feb. 2024
Thank you for your most recent stay and for taking the time to complete our survey. We appreciate your business and look forward to seeing you again soon. In the meantime, take care and have a blessed day!

10/10 Excelente

Laura

Le gustó: Servicios y condiciones de la propiedad
No complaints. Friendly staff!
Se hospedó 1 noche en febrero de 2024
Respuesta de Tim, el 5 feb. 2024
Thank you for your most recent stay and we truly appreciate your review. We are always happy to hear that you enjoyed your stay, and our staff was friendly and helpful. We look forward to seeing you again but in the meantime take care and God bless!

10/10 Excelente

Grace

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Heated swimming pool
Se hospedó 1 noche en enero de 2024
Respuesta de Tim, el 31 ene. 2024
Thank you for your most recent stay and for taking time to complete our survey. We appreciate your business and are pleased to hear that you enjoyed your stay and had fun in the pool. Yes, it is a heated indoor pool, and we hope to see you again soon. Take care and God bless!

10/10 Excelente

Elizabeth

Viaje de negocios
For the price its a good hotel. I stay here a couple of times a year usually by myself.
Se hospedó 1 noche en enero de 2024
Respuesta de Tim, el 30 ene. 2024
Ms. Elizabeth, we thank you for your recent stay and for staying with us consistently. We thank you as well for leaving an awesome review and for taking time out of your day to do so. We look forward to seeing you again and hope you had a blessed day!

10/10 Excelente

Kourteney

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bbk
Se hospedó 1 noche en enero de 2024
Respuesta de Tim, el 24 ene. 2024
Ms. Kourteney, we like to thank you for your most recent stay with us and for taking time to complete our survey. We appreciate your feedback and are pleased to hear that you enjoyed your stay with us. We look forward to a return visit and hopefully sooner than later. In the meantime take care and have a blessed day!

10/10 Excelente

Casteal

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
That there is no hottub
Se hospedó 1 noche en enero de 2024
Respuesta de Tim, el 9 ene. 2024
Mr. Casteal we like to thank you for your most recent stay and for taking the time to complete our survey. We appreciate your business and feedback. We do apologize for any inconvenience or miscommunication, but we do have jacuzzi suites available, but our pool area is just a heated indoor pool. Again, we do apologize and hope to see you back again one day soon.

10/10 Excelente

SUMMER

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is very friendly. And the Manager is very tentative to guests. We stay here every time we come in to town.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Tim, el 1 ene. 2024
Thank you

10/10 Excelente

Diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
nice place to stay.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tim, el 23 dic. 2023
Thank you for your most recent stay we wish you a merry Christmas and a happy new year!

10/10 Excelente

Jose

Tim at the front desk is awesome!! Very helpful and extremely courteous.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tim, el 13 dic. 2023
Mr. Jose, we appreciate your business and your feedback thank you for your most recent stay. We are pleased to hear that you had a great experience and that our staff was very helpful and courteous towards you while you were with us. We look forward to a return visit and hope you have a blessed day!

6/10 Aceptable

Luis

Viaje familiar con niños
Didn’t clean my room
Respuesta de Tim, el 12 feb. 2024
Thank you for taking time to complete this survey. We appreciate your business and do want to apologize for any inconvenience. We have been experiencing a shortage of staff and we have signs posted everywhere to let guest know if you need anything do not hesitate to ask front desk and they will get you taken care of asap. We hope that does not hinder you from staying with us and we hope to see you again someday soon.

10/10 Excelente

Rebel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tim, el 23 dic. 2023
thank you for your stay and merry Christmas to you and your family!

10/10 Excelente

Bethany

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice rooms, very quiet, staff was very helpful. And hotel was close to all the places we were wanting to visit. Great experience.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Tim, el 28 nov. 2023
Ms. Bethany, we like to thank you for your most recent stay and for taking the time out of your busy schedule to complete our survey. We are pleased to hear that you enjoyed your stay and had a great experience with our staff. Our hotel is within walking distance to a variety of restaurants and convenient stores. We look forward to a return visit and hope you and your family have a blessed holiday.

2/10 Terrible

Rachel

Viaje familiar
No le gustó: Limpieza y comodidad de las habitaciones
Do not stay here!
The two gentlemen who checked us in were amazing. However the rooms were dirty, but we checked in very late so we just wanted to rest and get back on the road. However, our car was broken into and stuff was stolen. The morning staff didn’t care, they didn’t even help. They stated that their cameras do not reach the parking lot and there wasn’t anything they could do. We asked for a broom, they gave it to us and went back inside. They didn’t even ask questions but just shrugged off the whole thing. I will never stay with this hotel again! I have filed a claim against them!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tim, el 20 nov. 2023
To address this issue, we will say we do apologize for the inconvenience and for your belongings being damaged. We are sincerely sorry for the troubles you encountered while in house with us. Our staff does an amazing job at making sure you experience proper hospitality. Best Western is not liable for lost or stolen property and again we do apologize. Staff did bring you out a broom and dustpan to help clean up and staff also advised you to call the police to fill out a report which you never did and that is a guest responsibility. We rarely have problems with that and nationwide has a major problem with the transient in every city and state. We hope you will give us another chance and hope everything turns out for the best.

10/10 Excelente

elaine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to restaurants
Se hospedó 1 noche en octubre de 2023
Respuesta de Tim, el 30 oct. 2023
Thank you for your response and for taking the time to complete the survey. We appreciate your visit and your feedback. We do have many family-oriented restaurants near our facility within walking distance and numerous restaurants that are just a short drive. We look forward to a return visit and hope you and your family have a wonderful day!

8/10 Bueno

Veronica

Se hospedó 1 noche en octubre de 2023
Respuesta de Tim, el 24 oct. 2023
Thank you, Ms. Veronica for your visit and for taking the time to complete our survey. We appreciate your feedback and let us know if there is anything else we could do for a return visit. We look forward to seeing you and hope you have a wonderful evening!

10/10 Excelente

Phyllis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Tim, el 23 oct. 2023
Thank you, Phyllis, for your most recent stay and for completing our survey if you feel there is more, we can do to improve your stay for your next visit please feel free to contact hotel directly in the meantime take care and God bless!

10/10 Excelente

Sharon

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome staff
Se hospedó 1 noche en octubre de 2023
Respuesta de Tim, el 16 oct. 2023
Ms. Sharon, we like to thank you for your stay and for the review. Take care and have a blessed day!

10/10 Excelente

Dayna

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Tim, el 11 oct. 2023
Thank you for your most recent stay and for completing our survey. We appreciate your visit and hope you come back again to see us soon. Take care and have a blessed day.

10/10 Excelente

Sandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pleasant!
A clean and well-maintained hotel for an overall pleasant experience. Good proximity to many popular areas. Felt safe overall. Would definitely recommend.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tim, el 5 oct. 2023
Thank you, Ms. Sandra, for your honest feedback and we are glad to hear that you enjoyed your stay and had a pleasant stay. We are located near a highway with numerous restaurants in vicinity.

2/10 Terrible

richard

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stay away from this property
Se hospedó 1 noche en octubre de 2023
Respuesta de Tim, el 5 oct. 2023
Now Mr. Richard we are saddened to hear you telling people to stay away and we are curious as to why? Please contact hotel directly as we would like to hear the voice of the customer and find a solution to what went wrong. Slandering property isn't right and you're not giving reason as to why so please enlighten us in the meantime take care and have a wonderful day!

8/10 Bueno

Elizabeth

Viaje de negocios
I have stayed here several times the room was large and well appointed. As a woman traveling alone I felt safe inside and out. The area has some homeless but the staff makes sure the area is safe
Se hospedó 2 noches en septiembre de 2023
Respuesta de Tim, el 5 oct. 2023
Thank you for taking the time to complete the survey and for your most recent stay. We appreciate you coming back several times and as you can see, we do maintain our property to the best of our ability. We have a dedicated employee who keeps the homeless off our property and makes sure our guest feels welcomed relaxed and at home. We thank you for your visit and hope to see you again soon. In the meantime, take care and have a blessed day!

8/10 Bueno

Jose

Se hospedó 13 noches en agosto de 2023
Respuesta de Tim, el 5 oct. 2023
Thank you for your recent stay and for taking time to complete our survey. We appreciate your business and hope we see you again soon.

10/10 Excelente

fred

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always a clean room and friendly staff. Serves a good breakfast many options of coffe, tea and juices. I go to Okla city several times a year and the past 3 years I have always stayed here.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Tim, el 13 sept. 2023
Mr. Fred, we appreciate you taking time to complete the survey and for coming back every time you are in town. Our hotel does offer a hot breakfast and our housekeepers take pride in cleaning our rooms. We are always here to assist you and we look forward to the next time you are in town. In the meantime, take care and have a blessed day!

8/10 Bueno

Robyn

Se hospedó 1 noche en septiembre de 2023
Respuesta de Tim, el 5 oct. 2023
Thank you for your most recent stay and for leaving us a honest review. We appreciate your business and hope to see you again soon.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay!
Front desk was friendly and always helpful. Rooms were clean and well kept together. AC could’ve been better, but that’s nothing huge to complain about.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tim, el 4 sept. 2023
Thank you for taking time to complete this survey and for being honest about your stay. We are pleased to hear everything met your expectations and that our staff was kind and friendly enough to make you feel comfortable and welcome. We look forward to a return visit and hope you and your family have a blessed day!

10/10 Excelente

Shane, Oklahoma City

Se hospedó 2 noches en agosto de 2023
Respuesta de Tim, el 4 sept. 2023
Thank you