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Opiniones de Holiday Inn Express & Suites Oklahoma City Mid - Arpt Area, an IHG Hotel

2.5 out of 5

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 347 de 448 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 68 de 448 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 19 de 448 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 10 de 448 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 448 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.2/10

Servicios

9.6/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cristian Michel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rickey , el 11 dic. 2023
Hi Christian,Thank you so much for the 5 star review! I am so glad that you had such a great experience with us! We look forward to welcoming you back soon!

10/10 Excelente

Maylin

Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy limpio y agradable ambiente
Se hospedó 1 noche en mayo de 2022
Respuesta de Felicia, el 13 may. 2022
Good evening! We appreciate you and will always welcome our guest's feedback. We hope to have you stay with us again in the near future. Please do not hesitate to contact the property if you have any inquiries. Thank you!

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comodidad y limpieza excelente Servicio de desayuno muy completo
Se hospedó 1 noche en julio de 2019
Respuesta de Manager, el 23 jul. 2019
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2018
Respuesta de Manager, el 25 nov. 2018
Thank you so much for the incredible rating. We look forward to your next visit!

6/10 Aceptable

Brenda, Elizabeth

Le gustó: Servicios
It was very noisy. The traffic sounds all night is what gave it the lower score.
Se hospedó 1 noche en mayo de 2024
Respuesta de Camila, el 23 may. 2024
Thank you for taking time to give us valuable feedback that we use to improve our property. Thank you for staying with us!

6/10 Aceptable

Andrew

Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Suzen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is nice. Too many homeless wandering to feel safe in parking lot. This seems to be a problem though out the city.
Se hospedó 1 noche en abril de 2024
Respuesta de Camila, el 21 abr. 2024
We're glad you enjoyed your stay for the most part, We truly value your feedback and hope to see you again really soon!

8/10 Bueno

TeLesa D

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had a great weekend with the family here. Pool area is a little small but still served its purpose. Excellent breakfast! They even had soy milk and different options for anyone with allergies. It was above the rest by leaps and bounds.
Se hospedó 2 noches en marzo de 2024
Respuesta de Kassie - Front Desk Associate, el 29 mar. 2024
We are so glad that you had an excellent experience with us, and thanks so much for your feedback! We hope to see you again if your ever in the area!

8/10 Bueno

sandi

Viaje familiar
Was right off elevator. It was very noisy. I didn’t appreciate the housekeeping person knocking on someone else’s door at 12:23 am and saying loudly Housekeeping If they didn’t know they were coming up they shouldn’t be knocking on their door.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kassie , el 2 abr. 2024
We are very sorry for the inconvenience, and hope that you will give us a second chance to show you why we are the best of the best!

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
best designed and finished mid price hotel I have been in
Se hospedó 1 noche en marzo de 2024
Respuesta de Kerry, el 21 mar. 2024
Thank you for staying with us! We hope to see you again soon!

10/10 Excelente

Rui

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
good
Se hospedó 1 noche en febrero de 2024
Respuesta de Kerry, el 21 mar. 2024
Thank you for staying with us! We hope to see you again soon!

8/10 Bueno

Jonathan

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was very nice but they have been holding my deposit for almost a week. I am disappointed with that.
Se hospedó 1 noche en febrero de 2024
Respuesta de Kerry, el 21 mar. 2024
Thank you for staying with us! We hope to see you again soon!

10/10 Excelente

Kelly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was pleasantly surprised at how nice this hotel was. Smelled liked Cinnabon the minute you walk in. If you have little ones there is a Chuck E Cheese next door. Breakfast offered is the best I have had by a hotel. Unbelievable
Se hospedó 1 noche en enero de 2024
Respuesta de Rickey , el 1 feb. 2024
Hi Kelly!Thank you so much for your awesome review! I am beyond thrilled that you had such a wonderful experience. Meticulous attention to detail and award winning service is the core of who we are! Again, thank you so much and I truly hope we get so see you again soon!Ps.. The delightful Cinnabon smell is actually called “Cinnamon Gingerbread” We change out the scents a few times a year. It’s just another way we wow our guests!

10/10 Excelente

Mashell

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Rickey, el 16 ene. 2024
Hi Mashell,Thank you so much for the 5 star review! I am so glad that you had such a great experience! We truly value your feedback and hope to see you again really soon!

10/10 Excelente

Melissa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Rickey , el 16 ene. 2024
Hi Melissa,Thank you so much for the perfect score review! I am so glad that you had such a great experience with us! We truly value your feedback and cannot wait to see you again soon!

10/10 Excelente

Alma

Viaje familiar
Le gustó: Limpieza y servicios
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Chasity

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel and staff were amazing. This was definitely the best and quickest service that I have gotten from a hotel. Check in: quick, easy, everything was ready when I approached the desk. I asked the worker checking in if I could get 2 extra pillows. By the time I went to the car to get my bags and returned to the lobby (maybe 5 minutes) I was informed the my extra pillows were waiting on my bed. Going to the room: the elevator was quick. There were no jerks when starting and stopping. The hall way smelled so good, clean, and quiet. The room: The queen suite that I had was so spacious, clean, and smelled great. I have a habit of wiping everything down when I enter a hotel room. After wiping everything the wipes were still white! The bed: I slept so peacefully on the bed. It was perfectly soft and firm. The blanket felt like a weighted blanket. It was nice and cozy. Breakfast: was the best that I have had from a hotel wit real bacon, eggs, sausage, and plenty more. I was able to make a delicious coffee with whipped cream, caramel drizzle, and chocolate drizzle….so delicious. I will be staying at this hotel again.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Rickey , el 7 ene. 2024
Hi Chasity,I am truly at a loss for words! Thank you so much for the phenomenal and glowing review! I am so glad that you had such a wonderful experience. We are focused on delivering outstanding service to meet the needs of our guests, and it is always a proud moment to learn that we have done so. I believe we truly have the best people in the business. It is reviews like yours that make us stand out above the rest! Again, thank you so much and I apologize for the late response. We are all super excited to see you again really soon!

10/10 Excelente

Hannah

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rickey , el 2 ene. 2024
Hi Hannah,Thank you so much for the 5 star review! I am so glad that you had such a great stay with us! We truly hope to see you again soon!

10/10 Excelente

??

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had a happy time
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rickey , el 29 dic. 2023
Hi ??,Thank you for taking the time to let us know about your recent stay. I am so glad that you had such a good experience while you were here. We truly hope to see you again soon!

10/10 Excelente

Alex

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rickey , el 17 dic. 2023
Hi Alex,Thank you so much for the 5 star review! I am so glad that you had a great stay with us! We hope to see you again soon!

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 5 noches en octubre de 2023
Respuesta de Rickey , el 17 dic. 2023
Hi Michael,Thank you so much for letting us know about your recent stay at our hotel! I am so glad that you had such a great experience while you were here. We defiantly hope to see you again soon!

8/10 Bueno

Calvin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Rickey , el 11 dic. 2023
Hi Calvin,Thank you so much for taking the time to tell us about your stay. I am so glad that you had a great stay while you were here. We love guest feedback (almost as much as our breakfast pancakes) and if there is anything that we can do different so that your next stay with us is 5 star we would love to hear it! We look forward to seeing you again soon!

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice quiet stay!! Perfect for us!!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Rickey, el 5 dic. 2023
Hi Michelle,Thank you so much for the great review! I am so glad that you had a wonderful experience while you were here! We hope to see you again soon!

10/10 Excelente

Maria, Panorama City

Viaje familiar
Le gustó: Servicios
Nice and clean
Se hospedó 2 noches en noviembre de 2023
Respuesta de Rickey, el 5 dic. 2023
Hi Maria,Thank you for the 5 star review! I am so glad you had a great experience with us! We hope you visit us again soon!

10/10 Excelente

Chuck

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close and convenient
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Anthony

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very helpful staff. Front desk person went out of her way to insure my mother had a handicap accessible room on the main floor. The breakfast was good, the beds were very comfortable, and the pillows were excellent. Will definitely stay again when in the area.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Terry

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect stay
Se hospedó 1 noche en noviembre de 2023
Respuesta de Rickey , el 28 nov. 2023
Hi Terry,Thank you for letting us know about your recent visit with us! I am so glad that you such a wonderful experience and that everything was perfect! We hope to see you again really soon!

10/10 Excelente

Amber

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Rickey , el 17 nov. 2023
Dear Amber,I am so glad that you had a great stay with us! We hope to see you again soon!

10/10 Excelente

Benjamin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Rickey, el 14 nov. 2023
Dear Benjamin,10's across the board! Thank you taking the time to let us know about your recent stay. I am so glad that we won you over! We look forward to seeing you again soon.

10/10 Excelente

jonathan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice new hotel. Next to a couple of restaurants. Near airport.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Rickey , el 10 nov. 2023
Dear Jonathan,Thank you so much taking the time to review your stay with us. I apologize about the late response, but I am thrilled that you had a great stay! Actually, we just turned 8 years old this last June! It is unbelievable, but we shine just like the day we opened! I hope that you got a chance to try the S & B Burger restaurant next door! They are our hotel favorite! I hope that the next time you are ever back in the OKC area that you will not hesitate to stay with us again on your short drive from the airport!

10/10 Excelente

Luke Ruslan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were super friendly and helpful.
Se hospedó 2 noches en octubre de 2023
Respuesta de Rickey , el 17 nov. 2023
Dear Luke,I am so sorry about the late response, but I am so glad that you took the time to review your stay with us. I am happy to hear that we made it a good one! We hope to see you again soon!

10/10 Excelente

Jorge

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Joseph

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and in good area. Not too far from OU.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Rickey , el 17 oct. 2023
Dear Joseph,Thank you for taking the time to review your stay with us! I am so glad that you had a wonderful stay while you were here. So many of our guests choose us time and time again not only for how clean and friendly we are, but for our location as well. With just a short drive you can be anywhere within the OKC metro area in about 20 min. The only thing that would put us over the top would be a lovely mountain or ocean view. We cannot wait to see you again; the next time your travels bring you back to our area to visit OU!

2/10 Terrible

Robert

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Disappointed
There was an off smell in the room. The bed smelled awful.
Se hospedó 1 noche en octubre de 2023
Respuesta de Rickey - the bow-tie guy at the front desk, el 7 oct. 2023
Dear Robert,Thank you for taking the time to review your stay with us. I am very saddened to hear that your room and bed had an awful smell that ruined your time hear with us. Guest satisfaction is always our top priority and I am very sorry that we missed that mark for you. One of the things that we take pride in at our hotel is our housekeepers and our cleanliness score. You can have the best in the business but sometimes for whatever reason something may be missed. I would have loved to take care of this problem for you at the very start of your stay had it been brought to my attention. I have shared your review with my GM, head housekeeper, and the housekeeper that serviced your room yesterday and I can assure you that we will use this opportunity as a learning experience. Again, I am deeply sorry that your stay with us was not relaxing or as awesome as it should have been. We hope that if you are ever in the area again, that you will give us another chance. We hope to see you again soon!

8/10 Bueno

Shauna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Jay

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was convenient to where we wanted to be but is located off the street tucked in a parking lot. Up to Holiday Inn standards tho. Clean, new furnishings from what we saw overnight. Close to restaurants and shopping. Would definitely stay again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Rickey , el 6 oct. 2023
Dear Jay,Thank you for choosing us and letting us know about your stay! We are glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.

10/10 Excelente

Robert

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Asia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome stay!
It was a nice quaint stay. We onky stayed for 1 night but the service and cleaniness was all up to standards. We will be looking forward to staying here in the future.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Daniel

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Robert

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Bill

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Betiana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable and Safe
Booked a king room, 1 night stay for myself and my spouse. We were surprised how well it was maintained inside and out as the vicinity is it in is a bit sketchy. The room, hallways, and main lobby/dining areas were clean and peaceful. The toiletries provided were of moderate quality which is more than you can expect from a hotel. The pool area, we noticed, was clean and looked well taken care of. But we didn't utilize this amenity during our say. The free breakfast buffet had a large variety of options cold and hot foods. The staff constantly checked and restocked food during operating hours. Hours are clearly posted at the kitchen door. Afterhours, the hotel has a small convenience market shelf with drinks, OTC meds, laundry items and toiletries which you can pay for at the 24 hour service desk or charge to your room. my only complaint about this place was the pillows, they were too soft regardless of which pillow we used. They did not support well enough. We try to bring a pillow with us for this as it is a common theme with most hotels but we were moving my daughter and had no space for packing personal items like this. Nearby, there are restaurants both family friendly and adult eateries, a Wal-Mart, gas stations, and an urgent care. Needless to say, we felt very secure.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
For the price, it seems very nice. Very friendly and extremely fast checkin.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Rafal

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Not worth the price.Ok hotel.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en junio de 2023

10/10 Excelente

Robin

Se hospedó 1 noche en agosto de 2023
Respuesta de Rickey, el 12 ago. 2023
Dear Robin,Thank you so much for the perfect 10 review! I am so glad that you had a great experience with us and hope that you will stay with us again soon!

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I thought the building was new as it was so bright, fresh and modern. I asked the staff and they told me it was 8 years old! Yes newer but so we’ll maintained. Staff very friendly and helpful too. They also had frozen food dinners and lots of other snack items for sale. I really appreciated that as I was tired and checked in late … didn’t want to go anywhere but the room.
Se hospedó 1 noche en agosto de 2023
Respuesta de Rickey - the bow-tie guy at the front desk, el 9 ago. 2023
Dear Michael,Thank you for letting us know about your great experience with us! I am so glad that you had a wonderful stay! Yes, it is very hard for people to believe that we just turned 8 years old! From our amazing owners, our awesome general manager, to each staff member here at the hotel, we all take great pride in our property, especially the Sundry Shop! I call it our tiny 7-eleven! Again, thank you so much for staying with us and we cannot wait to see you again soon! Ps... I hope your car had a good charge in the morning!

10/10 Excelente

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Rickey, el 12 ago. 2023
Dear Matthew,Thank you so much for the perfect 5 out of 5 review! I am so glad that you had a wonderful stay and hope that you will stay with us again soon!

10/10 Excelente

Janelle

Se hospedó 1 noche en agosto de 2023