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Opiniones de Homewood Suites by Hilton Oklahoma City - Bricktown, OK

3 out of 5
Homewood Suites by Hilton Oklahoma City - Bricktown, OK
328 Sheridan Avenue, Oklahoma City, OK

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 698 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 213 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 56 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 18 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 1002 opiniones" "

9.6/10

Limpieza

9.2/10

Servicio y personal

9.0/10

Servicios

9.4/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maria Rosa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Katelyn

Se hospedó 1 noche en abril de 2024
Respuesta de Gracie M. , el 1 may. 2024
We appreciate your feedback!

10/10 Excelente

Darryl

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Used it for a stopover. Great location.
Se hospedó 1 noche en marzo de 2024
Respuesta de Gracie M., el 7 abr. 2024
Thank you for your feedback!

8/10 Bueno

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect location, clean and safe hotel
Se hospedó 1 noche en abril de 2024
Respuesta de Gracie M. , el 7 abr. 2024
Thank you for your feedback!

10/10 Excelente

ALANNA

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was great and very reasonably priced for all that was included. Hotel valet worth it and staff extremely friendly and genuine
Se hospedó 1 noche en abril de 2024
Respuesta de Gracie M. , el 6 abr. 2024
We appreciate your feedback!

10/10 Excelente

Allen

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean. In a nice location especially if your into night clubs. One problem for some maybe the music from the night clubs at night.
Se hospedó 1 noche en marzo de 2024
Respuesta de Cesar Reyes, el 1 abr. 2024
Thank you for the amazing review, Allen! We are glad you enjoyed your stay with us. See you next time you are in Oklahoma City.

10/10 Excelente

Kelsey

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay! It was a family friendly property and the valet were top notch. The front desk gave us wonderful recommendations for dinner. The room was clean and quiet and the breakfast was a typical breakfast but delicious and numerous options. There was actually water pressure in the shower. The only con was the amount of chlorine in the pool/hot tub but it didn’t bother our kids. Will def stay again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Veronica R, el 26 mar. 2024
Thank you for reaching out to us Kelsey! We are glad you enjoyed your stay with us, please let us know if you have any questions or concerns! We hope to see you again soon!

10/10 Excelente

Rebecca

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Gracie M. , el 16 mar. 2024
Thank you for your feedback!

10/10 Excelente

Brenda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were extremely nice and attentive. The room was clean and house keeping was offered when you would like it. The breakfast was good. Convenient for walking around and several good eats close by. Workout room was clean and convenient. We enjoyed the pool and hot tub as well.
Se hospedó 5 noches en marzo de 2024
Respuesta de Gracie M. , el 13 mar. 2024
Thank you for your feedback!

6/10 Aceptable

Terry

Viaje familiar
Nice hotel overall. We had a significant wait checking in - after 15 min when I got to the counter Cesar would not let me check in as my husband was parking the car… his name was on our Expedia acct, even though my card was used to book the property. I got my husband on the phone to get his permission but that was still not good enough. So went again to the back of the long line so another 15 min wait…. Whew- got my husbands id though 🙄. The room was listed as sleeping 6 (we were in a 2 q suite) - we returned late in the evening due to an event we were attending and realized there were no blankets for the sleeper bed. My daughter went to the front desk and was told they didnt have any blankets but housekeeping could bring some “later”. I called down to the front desk to see what “later” meant as it was almost midnight and we didn’t want to be waiting hours for the blankets. They did come within 15 minutes - but man, why wouldn’t the front desk be able to give out a couple blankets? Then - the next morning we realize as we are showering there are only 3 towels - in this supposed 6 person suite. We went and tracked our own down from housekeeping but just felt like some of the basics were definitely lacking in our stay. Oh - and the pillows were the worst ice experienced ANYWHERE!! We had two queen beds with 1 large flat as a pancake pillow each and 2 very small flat pancake pillows (like the size of an accent pillow). Breakfast was food, other than very watered-down coffee.
Se hospedó 1 noche en marzo de 2024
Respuesta de Gracie M. , el 10 mar. 2024
Thank you for your feedback, Terry. We apologize for the lack of amenities and the inconvenience this has caused your family. I could not locate a phone number or email on your reservation. Would you mind reaching out to me at man@raymondteam.com? We would love to make things right for you! Our goal is to make you stay better and brighter!

10/10 Excelente

Travis

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect. That’s why we stay here
Se hospedó 1 noche en marzo de 2024
Respuesta de veronica , el 7 mar. 2024
Hi Travis , Thank you for reaching out to us, we are glad you enjoy staying with us!

6/10 Aceptable

Doug

Se hospedó 3 noches en marzo de 2024
Respuesta de Gracie M. , el 9 mar. 2024
Thank you for your feedback!

10/10 Excelente

matthew, Oaklyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Veronica R , el 29 feb. 2024
We are glad you enjoyed your stay with us!

6/10 Aceptable

Randy

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Gracie M. , el 23 feb. 2024
Thank you for your feedback!

6/10 Aceptable

Chateece or Cory

Le gustó: Limpieza y servicio y personal
Only negative is the pool was not heated and was too cold for the children to enjoy. Other than that it was an all- around, fantastic stay for our family.
Se hospedó 2 noches en febrero de 2024
Respuesta de Gracie M. , el 13 feb. 2024
Thank you for your feedback. We apologize for the pool being an inconvenience but we are glad you enjoyed your stay!

10/10 Excelente

Sheryl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was friendly and very helpful- going beyond expected.
Se hospedó 2 noches en febrero de 2024
Respuesta de Veronica R , el 6 feb. 2024
Hi Sheryl, thank you for contacting us. I am happy to hear that we met your expectations while you stayed with us. We hope to see you again soon!

8/10 Bueno

Beverly

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Having a night club directly across the street was not a pleasant thing. Music so loud until 2 am made getting a good night sleep impossible. For reference, we were even on the 6th floor, a few rooms from the front of the building. Ask for other side of hotel, 10th floor if noise is an issue. That might be better. Other than that this hotel was very well maintained and the staff was super nice.
Se hospedó 2 noches en enero de 2024
Respuesta de Veronica R, el 3 feb. 2024
Hi Beverly, Thank you for contacting us. We apologize for the inconvenience of the noise we hope you give us another opportunity to make it right. If there is anything else, we can do for you please let us know.

6/10 Aceptable

Krysta

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel & staff itself were fantastic! The pool is indoor but definitely not heated and was freezing! Across the street are night clubs, so if you stay on a Friday & Saturday be prepared for EXTREME NOISE, at least where we were on the side by the clubs!! The noise didn’t die down until about 2 am and there were about 15 cops cars lining the street between the hotel and clubs! So if you have kids ask for a room not on the side of the clubs… maybe it will help! Again l, staff and hotel cleanliness was Great! Location… AWFUL!
Respuesta de Veronica R, el 3 feb. 2024
Hi Krysta , Thank you for contacting us. We apologize for the inconvenience of the noise we hope you give us another opportunity to make it right. If there is anything else, we can do for you please let us know.

8/10 Bueno

JACALYNN

Se hospedó 1 noche en enero de 2024
Respuesta de Veronica R, el 3 feb. 2024
Hi Beverly, Thank you for contacting us. We hope we met your needs during your stay with us!

10/10 Excelente

Callee

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Veronica R, el 3 feb. 2024
Hi Callee, Thank you for contacting us. We are glad we met your needs while you were here! We hope to see you soon!

6/10 Aceptable

ERNESTO R.

Le gustó: Servicios
No le gustó: Condiciones de la propiedad
The hotel promotes that provides parking. However it doesn’t mention that you have to pay for it. So the cost is $34 for one night tip for the valet. Around $50 total. And then if you’re looking for an alternative there’s another parking but you have to pay as well.
Se hospedó 1 noche en enero de 2024
Respuesta de Veronica R , el 6 feb. 2024
Hi Ernesto, thank you for contacting us. We are sad to hear the parking situation was an issue for you during your stay. If there is anything we can do for you at this time, please let us know!

10/10 Excelente

Romona

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed being able to walk to locations.
Se hospedó 7 noches en diciembre de 2023
Respuesta de Veronica R , el 6 feb. 2024
Hi Romona, thank you for contacting us. I am glad to hear that we met your expectations while staying with us. We hope to see you again soon! If there is anything we can do at this time, please let us know.

10/10 Excelente

Travis

Se hospedó 2 noches en diciembre de 2023
Respuesta de Veronica R, el 3 feb. 2024
Hi Travis, Thank you for contacting us. We are glad we met your needs while you were here! We hope to see you again soon!

10/10 Excelente

Shelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Delaney, el 6 feb. 2024
Shelly, we are so glad you enjoyed your stay with us! We hope you come visit us again soon!

10/10 Excelente

Matt

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Delaney, el 6 feb. 2024
Matt, we are so glad you enjoyed your stay with us! We hope you visit OKC again soon!

2/10 Terrible

Tara

Se hospedó 1 noche en diciembre de 2023
Respuesta de Veronica R , el 6 feb. 2024
Hi Tara, Thank you for contacting us. I am sorry to hear that we did not meet your expectations. If there is anything I can at this time for you, please us know. We hope you give us another opportunity to make it right.

10/10 Excelente

Robert

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Brendon

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
The elevator situation at check out was a nightmare. There are only 3 elevators for both hotels and there was no service elevator for the housekeeping staff. It took over 20 minutes to be able to get on an elevator that had space to go down. And then stopped at every floor, with a full elevator. In talking to others waiting, it has happened to them before here and not a one time occurrence.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Delaney, el 6 feb. 2024
Brendon, I am sorry about the poor experience you had with our elevators. I hope you location and other amenities helped make up for the inconvenience. We hope you give us another chance the next time you are in Bricktown.

10/10 Excelente

Charlene

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Parking options were not explained and therefore, I spent far more on parking than anticipated.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Gracie M. , el 26 nov. 2023
Thank you for your feedback! We are sorry the parking was an inconvenience. Our goal is to make your stay better and brighter! If something isn't the way you like it, simply let any staff member know.

10/10 Excelente

Sebastian John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was very happy with this property. It's close to everything, it's got a pool, and it's got a continental breakfast. The rooms were very clean. No mold in the washrooms and no weird stains on the carpets or sheets. The Hilton is a modestly priced hotel with wonderful standards and amenities.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Delaney, el 22 nov. 2023
Sebastian, we are so glad you enjoyed your stay with us! We hope you get to come back and visit us in Bricktown again soon!

8/10 Bueno

Benjamin

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Generally, I liked everything we used, though we were not able to make use of all the amenities because we were out all day at the convention we attended. My only complaint is that the lighting in the bedroom was rather dim and there was no way to increase it when more light was needed.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Gracie M. , el 21 nov. 2023
Benjamin, thank your for your feedback! I am sorry the lighting a bit inconvenient but we are glad you enjoyed your stay!

8/10 Bueno

Phoebe

Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Gracie M. , el 21 nov. 2023
Phoebe, thank you for your feedback!

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very easy checkin. Quiet, and very spacious
Se hospedó 1 noche en noviembre de 2023
Respuesta de Gracie M. , el 19 nov. 2023
Thank you for your feedback. I am glad you enjoyed your stay!

8/10 Bueno

Tom

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Flott service
Se hospedó 4 noches en noviembre de 2023
Respuesta de Gracie M., el 17 nov. 2023
Thank you for your feedback!

8/10 Bueno

Scott

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Better than OK in OKC!
The hotel is clean and in a very good location if you plan on walking around the Bricktown or Downtown area of OKC. The continental breakfast was agreeable, the rooms were spacious, and the bed was very comfortable. I wish that they has an on site self parking option but other than that, it is a very nice hotel and my wife and I very much enjoyed our stay.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Gracie M. , el 10 nov. 2023
Scott, thank your for your feedback. We are sorry the parking situation was inconvenient but we are so glad you enjoyed Bricktown and our amenities! We hope you decide to stay with us again!

10/10 Excelente

Joseph, Fort Worth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Delaney, el 1 nov. 2023
Joseph, we are so glad you enjoyed your stay with us! We hope you come visit again soon!

10/10 Excelente

Curtis

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Gracie M., el 29 oct. 2023
Thank you for your feedback!

10/10 Excelente

Frank

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Well worth the stay
It's a GREAT hotel! The staff is excellent! This is my 2nd time here this year.
Se hospedó 1 noche en octubre de 2023
Respuesta de Gracie M., el 29 oct. 2023
Thank you for your feedback! We are glad you enjoyed your stay and we hope you visit again soon!

10/10 Excelente

Breezy

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Ryan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de Gracie M., el 29 oct. 2023
Thank you for your feedback!

8/10 Bueno

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The lack of self parking is the only thing that disappointed me about this location. That being said, the parking garage is only about a three to four minutes walk.
Se hospedó 1 noche en octubre de 2023
Respuesta de Gracie M. , el 27 oct. 2023
Thank you for your feedback. I'm sorry the parking was inconvenient, I hope you still enjoyed your stay with us. We hope you come by again soon!

10/10 Excelente

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Gracie M. , el 21 oct. 2023
Thank you for your feedback.

10/10 Excelente

Bruce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Gracie M., el 22 oct. 2023
Thank you for your feedback.

10/10 Excelente

Shannon Marie

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed the property.....rooms were comfortable....staff were extremely helpful and courteous....the only thing I would recommend is update bed to be a little more comfortable and furniture.
Se hospedó 1 noche en octubre de 2023
Respuesta de Gracie M. , el 21 oct. 2023
Shannon, thank you for you feedback. We are sorry the bed was not comfortable but we are glad you found our property and staff up to standard! We hope you stay again soon!

10/10 Excelente

Cindy

Se hospedó 5 noches en octubre de 2023
Respuesta de Gracie M., el 21 oct. 2023
Thank you for your feedback.

10/10 Excelente

Amber

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff was helpful. And room was nice and comfy.
Se hospedó 1 noche en octubre de 2023
Respuesta de Delaney, el 16 oct. 2023
Amber, we are so glad that you enjoyed your stay at our hotel! We hope you come visit us again soon!

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean room, friendly staff
Se hospedó 1 noche en octubre de 2023
Respuesta de Delaney, el 16 oct. 2023
Brian, we are so glad you enjoyed your stay with us! We hope you get to come visit us in Bricktown again soon!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Gracie M., el 11 oct. 2023
Thank you for your feedback!

8/10 Bueno

Mark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location for visiting Bricktown in OKC. The web site did not make obvious, or i missed, that there is no free parking. Valet said a 5 minute walk to not use them. Actually more like three. Parking garage versus valet was $20/night. Otherwise, great hotel. New. Roomy. Friendly folks. Sink didn't drain on a Sunday check in. They had maintaince folks available ON A SUNDAY to take care of the issue. Over-all extremely pleased!
Se hospedó 1 noche en octubre de 2023
Respuesta de Gracie M., el 5 oct. 2023
Mark, thank you for your feedback. We are sorry there was parking issues during your stay but we are glad you enjoyed bricktown! We hope you stay with us again soon!

10/10 Excelente

alan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No hotel on site parking
Se hospedó 1 noche en septiembre de 2023
Respuesta de Delaney, el 25 sept. 2023
Alan, I am sorry that the parking situation at our hotel was an inconvenience. I am glad that you still enjoyed your stay anyway! We hope you come back to visit Bricktown again soon!