Ropa de cama de alta calidad y caja de seguridad en la habitación

Opiniones de Oklahoma City Airport Hotel & Suites Meridian Ave

3 out of 5
Oklahoma City Airport Hotel & Suites Meridian Ave
1818 S Meridian Ave, Oklahoma City, OK

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 552 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 262 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 95 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 40 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 52 de 1001 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Paula

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
easy access, 24-hour reception, large and sufficient parking on the property, restaurants nearby, perfect for resting
Se hospedó 1 noche en octubre de 2023
Respuesta de Bill Hause-General Manager, el 27 oct. 2023
We appreciate the positive review! We hope you stay with us in the future!

10/10 Excelente

Gabriela

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The personal are very nice
Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service, el 4 ago. 2023
Hello Gabriela,Thank you for your lovely words. We are delighted to hear that you found our team at Hyatt Place Oklahoma City Airport to be so welcoming. It is our goal to ensure every guest feels comfortable and valued. Hope to welcome you back soon!

8/10 Bueno

Ligia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bonito, vale la pena quedarse
Se hospedó 1 noche en abril de 2023
Respuesta de Customer Service, el 20 abr. 2023
¡Gracias por esta hermosa calificación, Ligia!Estamos encantados de saber que podemos brindarle una experiencia placentera. Nos preocupamos por la comodidad y la satisfacción de nuestros huéspedes, por lo que esperamos recibirlo nuevamente en el Hyatt Place Oklahoma City Airport. Nos gustaría compartir una experiencia aún mejor contigo pronto.

10/10 Excelente

JOSEFINA

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
100 👍
Se hospedó 1 noche en febrero de 2023
Respuesta de Customer Service, el 28 feb. 2023
Thank you for the 5/5 rating, Josefina!It's excellent you enjoyed your time at Hyatt Place Oklahoma City Airport so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excelente

Mariano

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 12 noches en noviembre de 2022
Respuesta de Customer Service, el 6 dic. 2022
Thanks for the perfect rating, Mariano! We can't wait to see you again soon for another amazing experience at Hyatt Place Oklahoma City Airport. Have a great day!

10/10 Excelente

Valentin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2022
Respuesta de Customer Service, el 19 sept. 2022
Thank you for sharing your perfect rating with us, Valentin!It's wonderful to see how much you appreciated your time at Hyatt Place Oklahoma City Airport! We want everyone to feel right at home at our hotel. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

6/10 Aceptable

SERGIO A.

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
TODO, SOLO QUE EL BAÑO NO TENIA CORTINA.
Se hospedó 1 noche en abril de 2022
Respuesta de Customer Service, el 27 abr. 2022
Gracias por tomarse el tiempo para enviar estos comentarios, Sergio. Estamos muy contentos de saber que encontró su estancia agradable. Lamentamos escuchar que su tiempo fue menos que perfecto. Compartiremos sus comentarios con nuestro equipo en el futuro. Esperamos recibirlo nuevamente para poder compartir una mejor estadía con usted.

8/10 Bueno

Mariano

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 12 noches en noviembre de 2021
Respuesta de General Manager, el 14 dic. 2021
Thank you for your rating. We appreciate your feedback. Please come see us again soon. Amanda R. General Manager

8/10 Bueno

Salvador Rivera

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Todo bien
Se hospedó 4 noches en diciembre de 2021
Respuesta de General Manager, el 8 dic. 2021
Thank you so much for your comments we are glad you found everything to be fine while you were here. We can't wait to welcome you back again soon. Amanda R. General Manager

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2020
Respuesta de Coley, el 23 nov. 2020
Thank you for your review.

8/10 Bueno

Zulema

Viaje familiar
Le gustó: Servicios
Under construction and possible name change as there was not a clear sign or address listed out front
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Angel

No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Sara

Viaje familiar con niños
Le gustó: Limpieza
Very large spacious room. Modern and bright. Comfy bed.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Mitchell

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Restful
Se hospedó 1 noche en abril de 2024

8/10 Bueno

adam

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Tia

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the upgrades, love the staff
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Brenda

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de V patel, el 21 abr. 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!”

10/10 Excelente

Kiara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Vicky patel, el 10 abr. 2024
We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!

8/10 Bueno

Clayton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en marzo de 2024
Respuesta de Vicky p, el 30 mar. 2024
Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

2/10 Terrible

kristine

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
This property is under construction. I had a 5 hour drive and arrived late. I planned on sleeping. I woke up to hammering at 8am. I told the front desk and the just smiled and said sorry. Do not stay here if you plan on sleeping past 8am.
Respuesta de vicky P, el 29 mar. 2024
Thank you for reaching out to us with your concerns. We sincerely apologize for any inconvenience you may have experienced during your stay at our hotel. Your feedback is invaluable to us, and we appreciate your candidness.

10/10 Excelente

Kristopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de vicky P, el 29 mar. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Bueno

Kim

Le gustó: Limpieza y servicio y personal
Nice rooms place was being remodeled so was like a construction site. Very nice guy at checkin didn’t get his name. Had to switch rooms but very
Se hospedó 1 noche en marzo de 2024
Respuesta de vicky P, el 29 mar. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Bueno

Winona

Viaje de negocios
Le gustó: Servicio y personal
The hotel room was great and the breakfast. The hotel itself was being remodeled so it will look great when it’s done.
Se hospedó 1 noche en marzo de 2024
Respuesta de vicky P, el 29 mar. 2024
Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

8/10 Bueno

Natasha

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
The room was perfect, the lobby had a lot of construction that we weren’t prepared for or aware of. But the front desk worker was really sweet & polite, the breakfast options were great.
Se hospedó 1 noche en marzo de 2024
Respuesta de vicky P, el 29 mar. 2024
Thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again.

10/10 Excelente

Monica

Viaje familiar
Le gustó: Servicio y personal
I usually rate everything but in this case I couldn’t. I have stayed with this company before else where and here they were remodeling. Not holding it against them but even for remodeling seems like they had everything put away for the most part. As for the rooms, I love how open they are and spaced out. Very clean and well kept.
Se hospedó 1 noche en febrero de 2024
Respuesta de vicky patel, el 5 mar. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excelente

Jasmine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great. Only had trouble finding the hotel without a big sign letting me know the hotel was there. Very affordable and will book again!
Se hospedó 2 noches en diciembre de 2023
Respuesta de vicky P, el 5 mar. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. Sorry for the trouble you had finding us, but we are in process of transitioning so soon we will have all the signage to make it easy to find us. We are indeed looking forward to your next visit!

2/10 Terrible

Ravi Kumar

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The facility is not at all good
Se hospedó 1 noche en febrero de 2024
Respuesta de Vicky P, el 24 feb. 2024
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We are doing our very best to complete our renovation with minimal impact to our guests, We value your feedback and will take it under consideration.

10/10 Excelente

Jenny

Se hospedó 1 noche en febrero de 2024
Respuesta de vicky P, el 29 mar. 2024
Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

4/10 Malo

Daniel

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property had no signage. It is under heavy construction/ remodeling. Understaffed as well. Felt unsafe in the parking lot. Had i know it was under construction, i would have reconsidered or expected a discount.
Se hospedó 1 noche en febrero de 2024
Respuesta de Best Regards. Vicky Patel, el 17 feb. 2024
I'm very sorry that we did not provide you with the type of stay you've come to expect from us . We are doing our very best to complete our updates with minimal impact to our guests, so l regret that your comfort was interrupted.We value your feedback and will take it under consideration as we complete our renovations. I hope that you will return to experience our completed results.

2/10 Terrible

Denney

Viaje en grupo, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios
Checked day staff were decently accommodating, get to room toilet has problems won’t quit running then overflows , night desk guy was to busy watching YouTube would not even listen to what I said ,all beverages were hot , shuttle to the airport was way late and so rough handling luggage they broke a handle on it
Se hospedó 1 noche en enero de 2024
Respuesta de vicky patel, el 2 feb. 2024
I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience; I will personally investigate on the issue.

6/10 Aceptable

Brandon

Se hospedó 1 noche en enero de 2024
Respuesta de vicky P, el 29 mar. 2024
We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!

8/10 Bueno

Patrick

Se hospedó 2 noches en enero de 2024
Respuesta de Bill Hause-General Manager, el 24 ene. 2024
Thank you for the positive review!

8/10 Bueno

Sara

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Better breakfast
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bill Hause, el 6 ene. 2024
Thank you for the review! We will work on breakfast

10/10 Excelente

Michael

Se hospedó 2 noches en diciembre de 2023
Respuesta de Bill Hause-General Manager, el 24 ene. 2024
Thank you for the positive review!

4/10 Malo

Renae

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Any place but this one
First off, it is extremely hard to get to this hotel. It sits behind a Sonic with no lights on. It looks like a haunted hotel. Secondly, the floors in our room had not been vacuumed as there were rubber bands, mud clots, and did in the carpet between the beds. Lastly, the toilet tissue was so thin that it you might as well use your hand.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bill Hause, el 2 ene. 2024
We apologize for your experience. We do hope you stay with us again in the future!

10/10 Excelente

Joann De

Se hospedó 1 noche en diciembre de 2023
Respuesta de Bill Hause-General Manager, el 15 ene. 2024
Thank you for the positive review!

10/10 Excelente

Roberta

Le gustó: Servicio y personal y condiciones de la propiedad
Its lovely
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bill Hause-General Manager, el 22 dic. 2023
Thank you for your positive review!

6/10 Aceptable

Eric, Rapid City

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bill Hause-General Manager, el 19 dic. 2023
Thank you for the review.

10/10 Excelente

Waylon

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was incredible. The hotel was clean and organized. It was a good place to rest before my flight.
Respuesta de Vicky Patel, el 17 feb. 2024
I'm so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us.

8/10 Bueno

Melvin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room
Se hospedó 1 noche en noviembre de 2023
Respuesta de Bill Hause-General Manager, el 28 nov. 2023
We appreciate your positive review!

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice property that must have been just redone. Great price. Easy access to the airport and interstates. The staff was super friendly. A little hard to find using Mapquest.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Bill Hause-General Manager, el 12 nov. 2023
Thank you for the positive review!

10/10 Excelente

Eugene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Bill Hause-General Manager, el 5 nov. 2023
Thank you for the great review. If you are in OKC again we hope you stay with us again!

6/10 Aceptable

torrie, weatherford

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
My friend and I have stayed at this Hotel for years when flying out of Okc. When we arrived we were informed it’s no longer an Hyatt Place but now it’s a Hilton. We had 2 rooms reserved. In my room the carpet was filthy. It was covered in grass, about 50 little plastic tag holders you find on clothes, small pieces of paper and nasty stains. Ottoman had crumbs all over it, sink area had toothpaste and no towels. Our second room had what looked like coffee spilled on the counter next to the sink, no toilet paper, the floor was covered in all kinds of small debris and dust rolled up around the corners. Sadly we’ll probably find a different place to stay after this. The decline in cleanliness since we stayed here in July is shocking!
Se hospedó 1 noche en octubre de 2023
Respuesta de Bill Hause-General Manager, el 27 oct. 2023
We apologize for the cleanliness in the rooms. We are currently training new housekeepers at the property. Once we fully convert over to the new brand at the hotel, it will be better. Again I apologize for the issues you had with the room

10/10 Excelente

Viola

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Bill Hause-General Manager, el 27 oct. 2023
We appreciate the positive review! It will be shared with the staff.

8/10 Bueno

Tatiana

Le gustó: Limpieza, servicio y personal, servicios
i love the staff - very friendly. Was disappointed that there is no shuttle service and i found out it only the same day i have to come. i understand that management changes but i expected the service that had been promised. Especially in my departure at night flight when uber 3 times cancel my booking to reach me to the airport. working at hospitality industry i see that rooms need renovation or deep cleaning as shampoo the carpet and Maintenace attention. In my room were some issues as broken front door stopper, painting the ceiling in bathroom, toilet valve is week, definitely need shampoo the carpet and couches. it's possible to do in slow season. However, all these issues didn't ruin my overall experience. Friendly and responsible staff made my staying fun and relaxed.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Bill Hause-General Manager, el 21 oct. 2023
We appreciate your patience during this time. Once we get the hotel switched over to the Homewood brand we will resume shuttle service at the hotel. I’m glad you had a good stay at the hotel and hope to see you in the future.

2/10 Terrible

Kathleen, Coweta

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
DO NOT STAY HERE! The front desk staff knew we had already paid for the room through Expedia & promised that we wouldn’t be charged again. That was not true because they charged us a second time after check out. The hotel had gone from a Hyatt Place when we booked/paid to now being the OKC Airport Hotel & Suites. Even though the room was purchased in advance, they refused to reverse the second charge.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Bill Hause-General Manager, el 21 oct. 2023
Please contact the hotel for a reversal of the charges you received. When the switchover happened we did not have the information on your reservation. We apologize for the inconvenience.

10/10 Excelente

Gregory

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My fav
has become one of my favorite hotels in OKC
Se hospedó 3 noches en septiembre de 2023
Respuesta de Customer Service, el 29 sept. 2023
Thanks for the fantastic rating, Gregory!It's outstanding we could exceed your expectations during your stay at Hyatt Place Oklahoma City Airport. We're all looking forward to your next stay with us.

6/10 Aceptable

Katherine

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Not very clean.
The staff was nice. However, I specifically booked this hotel because it said it had baby cots in the amenities, I requested it and it wasn’t in the room when I arrived. I’ve stayed at other hotels that will have it in the room before. When I asked, the guy at the front desk was very nice but he said he had to go find it. The room was as clean as it could’ve been, not very well vacuumed, there were pieces of paper or random debris in some corners and the carpet had huge stains. Also, the throw blanket by the couch had some mystery sticky thing with a hair sticking out. It honestly looked like wax. It grossed me out and I really wanted to ask for another room but didn’t want to go through the trouble. It however made me question the cleanliness of everything else. I would not book this place again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Service, el 23 sept. 2023
Katherine, thank you for your feedback. It's good to hear that our team members were welcoming. However, it's regrettable to hear about your experience with the baby cot and room conditions. We appreciate you bringing these matters to our attention and will make sure they're addressed promptly. We strive for our guests to have comfortable and positive experiences, so we hope for another chance to provide a more satisfying stay in the future.

10/10 Excelente

Sergio

Se hospedó 2 noches en septiembre de 2023
Respuesta de Bill Hause-General Manager, el 21 oct. 2023
Thank you for the positive response.

10/10 Excelente

Margaret

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Service, el 20 sept. 2023
Margaret, it's a delight to see that your stay at the Hyatt Place Oklahoma City Airport met your expectations. On behalf of our dedicated team members, we appreciate your perfect score. We're looking forward to welcoming you back in the future. Safe travels until then!