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Opiniones de Sleep Inn & Suites Bricktown - near Medical Center

3.5 out of 5
Sleep Inn & Suites Bricktown - near Medical Center
929 E Reno Ave Bldg A, Oklahoma City, OK

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 178 de 341 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 95 de 341 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 31 de 341 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 22 de 341 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 341 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

8.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Luis

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ok
Se hospedó 1 noche en febrero de 2024
Respuesta de Managment , el 6 mar. 2024
Thank you for the amazing rating!

10/10 Excelente

Hernan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable and spacious rooms... easy access to city attractions
Se hospedó 2 noches en octubre de 2023
Respuesta de Management, el 16 oct. 2023
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

10/10 Excelente

Gina, Claremore

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed one night and needed a good location to OU medical center and this was the perfect place. Beds were extremely comfortable.
Se hospedó 2 noches en mayo de 2024
Respuesta de Management, el 20 may. 2024
Thank you for taking the time to review your stay at our hotel. We are very happy that you had a good stay with us. I will be sure to pass on the great comments you made. We look forward to seeing you in the future!

10/10 Excelente

Vicente

Se hospedó 3 noches en mayo de 2024
Respuesta de Management, el 20 may. 2024
Thank you for the amazing rating!

10/10 Excelente

Jason, Stratford

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Management, el 20 may. 2024
Thank you for the amazing rating!

8/10 Bueno

Stacey

Se hospedó 3 noches en abril de 2024
Respuesta de Management, el 8 may. 2024
Thank you for the rating!

10/10 Excelente

Jackie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was very friendly! No complaints about any part of my stay!
Se hospedó 1 noche en mayo de 2024
Respuesta de Management, el 6 may. 2024
Thank you for taking the time to review your stay at our hotel. We are very happy that you had a good stay with us. I will be sure to pass on the great comments you made about our staff. We look forward to seeing you in the future!

8/10 Bueno

Karen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
I had to go back to the front desk several times to get things fixed. The a/c was not wirking correctly and the card reader on my door quitvreading my card BUT the staff was super friendly and helpful through everything.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Elena, Granbury

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Affordable and excellent service
Se hospedó 1 noche en abril de 2024
Respuesta de front desk, el 30 abr. 2024
Thank you for your review Elena! We are glad you enjoy your stay with us. We hope to see you soon.

2/10 Terrible

kaylee

No le gustó: Limpieza, servicios, condiciones de la propiedad
Honestly probably the worse hotel I’ve stayed in …
Se hospedó 2 noches en abril de 2024
Respuesta de front desk, el 30 abr. 2024
On behalf of our entire team, I would like to apologize for the trouble during your stay with us. I have addressed this situation and shared with our team. We have taken appropriate measures to avoid this from happening in the future.

10/10 Excelente

William

Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 13 may. 2024
Thank you for the amazing rating!

8/10 Bueno

Althea, Portland

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 16 abr. 2024
Thank you for the amazing rating!

2/10 Terrible

ANNABELLE

Se hospedó 3 noches en abril de 2024
Respuesta de front desk, el 30 abr. 2024
On behalf of our entire team, I would like to apologize for the trouble during your stay with us. I have addressed this situation and shared with our team. We have taken appropriate measures to avoid this from happening in the future.

6/10 Aceptable

anibal

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
You get what you pay for.
Se hospedó 2 noches en abril de 2024
Respuesta de Management, el 8 abr. 2024
Thank you for the rating.

8/10 Bueno

Sandra

Viaje familiar
Le gustó: Servicio y personal y servicios
Stayed for one night everything was nice and their breakfast was good!
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 11 abr. 2024
Thank you for taking the time to review your stay at our hotel. We are very happy that you had a good stay with us. I will be sure to pass on the comments you made. We look forward to seeing you in the future.

10/10 Excelente

Edwina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Management, el 10 abr. 2024
Thank you for the amazing rating!

8/10 Bueno

Mikhail

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 2 abr. 2024
Thank you for the rating.

8/10 Bueno

Fred

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Management, el 26 mar. 2024
Thank you for the rating!

10/10 Excelente

Jody

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 26 mar. 2024
Thank you for the amazing rating!

10/10 Excelente

Todd

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice clean room. Very comfortable. The only very minor issue for us was the lighting in the stairwell up to the room was a bit dark. As stated, minor and not a deal breaker. We would stay there again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 25 mar. 2024
While I am glad to see you enjoyed our friendly service, I am deeply sorry that you were not satisfied with the room conditions. We strive to provide our guests with exceptional service, and I understand that what you experienced was not reflective of that. Our managers have been informed of your feedback and have reinforced training within our Housekeeping and Maintenance team.

10/10 Excelente

Doug

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
newer and very nice hotel. Staff wonderful.
Se hospedó 3 noches en marzo de 2024
Respuesta de Management, el 25 mar. 2024
Thanks so much for your review, we love getting positive feedback about our facility and staff and take pride in our customer service. We are so excited that you and your family’s stay was enjoyable, and we look forward to seeing you again!

4/10 Malo

Vivian

Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 8 abr. 2024
Thank you for the rating.

6/10 Aceptable

Foster

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The so call breakfast
Se hospedó 2 noches en marzo de 2024
Respuesta de Management, el 18 mar. 2024
On behalf of our entire team, I would like to apologize for the trouble during your stay with us. I have addressed this situation and shared with our team. We have taken appropriate measures to avoid this from happening in the future.

10/10 Excelente

Luis

Le gustó: Condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Management, el 18 mar. 2024
Thank you for the amazing rating!

10/10 Excelente

Cheralyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Managment , el 12 mar. 2024
Thank you for the amazing rating!

10/10 Excelente

Jennifer L

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 8 mar. 2024
Thank you for the amazing rating!

8/10 Bueno

Lee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a fast check-in and the rooms were clean. Only stayed 1 night.
Se hospedó 1 noche en febrero de 2024
Respuesta de Managment , el 27 feb. 2024
Thank you for taking the time to review your stay at our hotel. We are very happy that you had a good stay with us. I will be sure to pass on the great comments you made. We look forward to seeing you in the future.

10/10 Excelente

Claudia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast was great!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 22 feb. 2024
Thank you for the amazing rating!

10/10 Excelente

Jeff

Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 20 mar. 2024
Thank you for the amazing rating!

2/10 Terrible

SHAYLYNN

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Would not recommend
Window was broken, sink was broken, shower leaked water all over the bathroom floor.
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 14 feb. 2024
On behalf of our entire team, I would like to apologize for the trouble during your stay with us. I have brought your concerns to the attention of our maintenance department. We apologize for any inconveniences; our managers have been informed of your feedback and have reinforced training within our staff. We use feedback, such as yours, to provide our staff with the tools they need to deliver great customer service and to improve the guest experience.

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed our stay
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 14 feb. 2024
Thank you for taking the time to review your stay at our hotel. We are very happy that you had a good stay with us. I will be sure to pass on the great comments you made. We look forward to seeing you in the future.

4/10 Malo

Chaikera

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dislike everything
Se hospedó 3 noches en febrero de 2024
Respuesta de Management, el 7 feb. 2024
Thank you for the rating. We have informed upper management.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This place was better than I expected. Fairly modern and very clean and safe. Uber to Paycom was only 12 bucks. Great room for the price.
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 5 feb. 2024
I am so happy that you enjoyed your stay and that you found the accommodations and service to be pleasant. Thank you so much for your recommendations and we are so ecstatic to hear that you liked the spacious guest rooms and felt that it worked well for you.

8/10 Bueno

Mary

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Managment , el 27 ene. 2024
Thank you for the rating!

10/10 Excelente

Martha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Management, el 30 ene. 2024
Thank you for the amazing rating!

10/10 Excelente

Aishisia

Viaje en pareja
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Management, el 19 ene. 2024
Thank you for the amazing rating!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
The acess is not fair due the construction near beside and at the entrance but will conditions will be close next two months according foremam. This Sleep inn is under others same trade mark mainly the breakfast and conditions of the room but is acceptable. The employees are well trained to theirs jobs.
Se hospedó 1 noche en enero de 2024
Respuesta de Management, el 9 ene. 2024
Thank you for taking the time to review your stay at our hotel. We are very happy that you had a good stay with us. I will be sure to pass on the great comments you made about our staff. We look forward to seeing you in the future.

2/10 Terrible

Linett

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The staff were kind and helpful and this hotel had great towels. Beyond that, this place was a disaster. It’s so dirty. Our ground-floor room had a cracked window with a huge draft, the majority of the carpet was stained, the place was just in disrepair and they didn’t even bother to provide soap to wash our hands. It just sucked. This kind of place needs to be much cheaper. Definitely not worth what they charge.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 8 ene. 2024
On behalf of our entire team, I would like to apologize for the trouble during your stay with us. I have brought your concerns to the attention of our housekeeping department. We apologize for any inconveniences; our managers have been informed of your feedback and have reinforced training within our staff. We use feedback, such as yours, to provide our staff with the tools they need to deliver great customer service and to improve the guest experience.

6/10 Aceptable

Victor Hugo

Viaje de negocios, Viaje en pareja
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
Me toco una habitacion para desabilitados la carpeta sucia las camas con danos a simple vista el lavado con muchos detalles de reparacion y tuberias a simple vista el extrator sucio y polviento
Se hospedó 2 noches en diciembre de 2023
Respuesta de Management, el 2 ene. 2024
On behalf of our entire team, I would like to apologize for the trouble during your stay with us. I have brought your concerns to the attention of our Housekeeping and Front desk department. We apologize for any inconveniences; our managers have been informed of your feedback and have reinforced training within our staff. We use feedback, such as yours, to provide our staff with the tools they need to deliver great customer service and to improve the guest experience.

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
The actual room was clean. Hallways were dirty with trash. Was like this when we checked in and wasnt cleaned until next day. Actual rooms were cleaned.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Management, el 2 ene. 2024
On behalf of our entire team, I would like to apologize for the trouble during your stay with us. I have brought your concerns to the attention of our housekeeping department. We apologize for any inconveniences; our managers have been informed of your feedback and have reinforced training within our staff. We use feedback, such as yours, to provide our staff with the tools they need to deliver great customer service and to improve the guest experience.

10/10 Excelente

Virginia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The bed was comfortable, the breakfast was good, the staff was friendly, and we had no safety concerns.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 2 ene. 2024
Thank you for taking the time to review your stay at our hotel. We are very happy that you had a good stay with us. I will be sure to pass on the great comments you made about our staff. We look forward to seeing you in the future.

10/10 Excelente

David

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfy
The location is just outside the city which was perfect, the hotel was clean and always have to love the bed and pillows at a sleep in!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 2 ene. 2024
Thank you for taking the time to review your stay at our hotel. We are very happy that you had a good stay with us. I will be sure to pass on the great comments you made. We look forward to seeing you in the future.

10/10 Excelente

Oluwaseun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 2 ene. 2024
Thank you for the amazing rating!

8/10 Bueno

Jun

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms on the 1st floor are not as good as the ones on the 2nd floor. I stayed on the 2nd floor a few days ago. Overall my experience is good.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 2 ene. 2024
Thank you for taking the time to review your stay at our hotel. We are very happy that you had a good stay with us. I will be sure to pass on the comments you made to our maintenance department. We look forward to seeing you in the future.

10/10 Excelente

Holly

Se hospedó 2 noches en diciembre de 2023
Respuesta de Management, el 2 ene. 2024
Thank you for the amazing rating!

10/10 Excelente

Rhonda

Le gustó: Limpieza, servicios, condiciones de la propiedad
Great stay. Clean and good fitness facility. Was a bit noisy. Lots of guests up late and being loud. That's the only complaint.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 2 ene. 2024
Thank you for taking the time to review your stay at our hotel. We are very happy that you had a good stay with us. We look forward to seeing you in the future.

4/10 Malo

DW

No le gustó: Limpieza, servicio y personal, servicios
Everything indoors looked new and nice. My room smelled like cat piss and the TV remote was terrible
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 2 ene. 2024
On behalf of our entire team, I would like to apologize for the trouble during your stay with us. I have brought your concerns to the attention of our housekeeping and maintenance department. We apologize for any inconveniences; our managers have been informed of your feedback and have reinforced training within our staff. We use feedback, such as yours, to provide our staff with the tools they need to deliver great customer service and to improve the guest experience.

8/10 Bueno

Edgar Gayle

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
GREAT Value
For the price point, this was a GREAT value. Not sure of the property age, but, its high usage is beginning to show.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Management, el 2 ene. 2024
Thank you for taking the time to review your stay at our hotel. We are very happy that you had a good stay with us. I will be sure to pass on the comments you made. We look forward to seeing you in the future.

10/10 Excelente

Samrat

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 2 ene. 2024
Thank you for the amazing rating!

10/10 Excelente

Elena

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a great place to stay. They had a really nice hot breakfast, the room was nice, the service was great. I would definitely stay there again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 2 ene. 2024
Thank you for taking the time to review your stay at our hotel. We are very happy that you had a good stay with us. I will be sure to pass on the great comments you made about our staff. We look forward to seeing you in the future.