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Opiniones de SpringHill Suites by Marriott Oklahoma City Downtown

3 out of 5
SpringHill Suites by Marriott Oklahoma City Downtown
600 E Sheridan Ave, Oklahoma City, OK

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 531 de 883 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 220 de 883 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 61 de 883 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 38 de 883 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 33 de 883 opiniones" "

9.4/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

9.2/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ismary

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023
Respuesta de sophia beltran, el 13 feb. 2023
thank you for staying with, we hope to see you once again, have an amazing day today.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Jose, Rep. Dominicana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en septiembre de 2019

10/10 Excelente

Dalia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo en excelente condiciones
Respuesta de Lane H , el 9 may. 2018
Dear Guest:, We are delighted to have been your chosen hotel during your recent stay in Oklahoma City. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the SpringHill Suites Oklahoma City Downtown/Bricktown and we hope you choose to create more memories with us whenever your travels bring you back to Oklahoma City. Sincerely, Lane H General Manager Springhill Suites Bricktown

10/10 Excelente

Germán Dario

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen desayuno, trato amable. Buena relación precio calidad
Respuesta de Lane H , el 9 may. 2018
Dear Guest:, We are delighted to have been your chosen hotel during your recent stay in Oklahoma City. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the SpringHill Suites Oklahoma City Downtown/Bricktown and we hope you choose to create more memories with us whenever your travels bring you back to Oklahoma City. Sincerely, Lane H General Manager Springhill Suites Bricktown

6/10 Aceptable

kenny

Viaje en pareja
Le gustó: Limpieza
It was just an OK stay.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Dirk

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Brittany

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a very beautiful and modern hotel.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Sonny

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Brianna, Wetumka

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Jada Byrd, el 28 abr. 2024
Thank you for your feedback. We hope to have you stay with us again!

10/10 Excelente

Epenie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The entire staff was so very professional, polite and very personable and helpful in every way. Not only the room was worth the price but is was so cute, clean, and the best part for me…..very quite. So well worth it and needed!
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 31 mar. 2024
We are glad you enjoyed your stay. We look forward to seeing you again.

10/10 Excelente

Dakota

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 27 mar. 2024
Thank you for your response. We are glad you enjoyed your stay.

8/10 Bueno

Lara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk, el 27 mar. 2024
Thank you for your response. We are happy to hear you enjoyed your stay.

8/10 Bueno

Sara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
$20 parking fee - very clean, great location, excellent breakfast 👍
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 27 mar. 2024
Thank you for your response. Hopefully we will see you again.

10/10 Excelente

Katelynn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 27 mar. 2024
We are glad you enjoyed your stay with us. Thank you for taking the time to give us a review.

8/10 Bueno

Paul

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good stay close to downtown
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk, el 27 mar. 2024
We are glad you enjoyed your stay with us. Thank you for taking the time to give us a review.

4/10 Malo

Bradley

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Linen was dirty and had several stains and had to be replaced. Staff shortage caused me to have to replace the linen myself. Also there was no parking available I had to park in the grass. They didn’t mention that parking was an extra $20 per night when I booked the room at this hotel otherwise I never would have booked with this hotel. The overall experience was less than what simple accommodations you expect at any hotel. I recommend booking with a different hotel. My wife and I picked this hotel as we were in town for our anniversary and will never stay here again.
Se hospedó 1 noche en marzo de 2024
Respuesta de J, el 31 mar. 2024
Hi Bradley, thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude.The entire team at Springhill Suites Downtown Okc

4/10 Malo

Amy

Viaje en pareja
The room was nice but there was an unpleasant smell and it is right next to a night club that is very loud. Staying in Times Square in NYC was quieter at night.
Respuesta de Front Desk, el 31 mar. 2024
We are sorry to hear that you were unhappy with your stay due to the concert going on next door to our hotel. We try to place our guests on the quieter side during concerts unless they are attending them as well. We are glad that you enjoyed your room. Thank you for leaving us a review.

8/10 Bueno

Ann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great room. Breakfast was gone by 10am; thankfully, there was coffee, but the fresh fruit was past its prime. Very friendly staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk, el 31 mar. 2024
We are glad you enjoyed your stay. Sorry to hear you missed breakfast as it does end at 10 am on the weekends. However, we do have coffee available throughout the day for our guests.

10/10 Excelente

Sarah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was really clean and convenient but alittle noisy with the local traffic even with ear plugs. The breakfast was great with real sausage and bacon but out of coffee for a bit. Ice machine out on 3rd floor had to go to 2nd but not too bad.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk, el 27 mar. 2024
We are glad you enjoyed your stay with us. Thank you for taking the time to give us a review.

10/10 Excelente

Heath

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk, el 27 mar. 2024
We are glad you enjoyed your stay with us. Thank you for taking the time to give us a review.

10/10 Excelente

Paul

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Slept well close to bricktown
Very nice hotel. Comfortable good room layout.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk, el 27 mar. 2024
We are glad you enjoyed your stay with us. Thank you for taking the time to give us a review.

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice clean hotel and Jessica Kiser at the front desk was amazing.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk, el 29 abr. 2024
We are glad you enjoyed your stay with us.

8/10 Bueno

Tracy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Front Desk, el 29 abr. 2024
We are glad you enjoyed your stay with us.

10/10 Excelente

Lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk, el 29 abr. 2024
We are glad you enjoyed your stay with us.

10/10 Excelente

Mandi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Front Desk, el 29 abr. 2024
We are glad you enjoyed your stay with us.

10/10 Excelente

Heather

Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk, el 29 abr. 2024
We are glad you enjoyed your stay with us.

10/10 Excelente

Marlene

Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk, el 29 abr. 2024
We are glad you enjoyed your stay with us.

2/10 Terrible

Alma C

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Karla

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bad
Respuesta de Front Desk, el 31 mar. 2024
Sorry to hear you did not enjoy your stay with us. May I please ask why you did not enjoy it? In what ways could we have made it better for you during your stay?

10/10 Excelente

Ashley

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Brandon

Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desk, el 29 abr. 2024
We are glad you enjoyed your stay with us.

10/10 Excelente

Charlotte

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was impressed with the whole atmosphere
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desk, el 29 abr. 2024
We are glad you enjoyed your stay with us.

10/10 Excelente

Arturo

Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Khalil

Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Dakota

Se hospedó 2 noches en noviembre de 2023
Respuesta de Front Desk, el 29 abr. 2024
We are glad you enjoyed your stay with us.

10/10 Excelente

Clifford

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

CYNTHIA

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desk, el 29 abr. 2024
We are glad you enjoyed your stay with us.

2/10 Terrible

Jessica

Le gustó: Limpieza
Loud air conditioner
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Gustavo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service people very friendly so happy with the costumer service, thanks lady’s in breakfast was a such great experience
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

LaRay

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Milagros

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice room an Bed. Receptionist was wonderful
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 29 abr. 2024
We are glad you enjoyed your stay with us.

10/10 Excelente

Milagros

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 29 abr. 2024
We are glad you enjoyed your stay with us.

10/10 Excelente

Adrian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 29 abr. 2024
We are glad you enjoyed your stay with us.

8/10 Bueno

Patricia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Paying for parking was to high
Se hospedó 2 noches en octubre de 2023
Respuesta de Front Desk, el 29 abr. 2024
We are glad you enjoyed your stay with us.

2/10 Terrible

Jason K.

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A complete catastrophe of a hotel - and I am not exaggerating. $20 mandatory valet - no self-parking. The hotel across the street advertises free self-parking! Severely understaffed - no one in three days ever answered our calls to the front desk. Often, you will not see ANYONE behind the front counter. The room's A/C was as noisy as a jet engine, the bathroom does not have a door to the toilet, so if you have a family of four (like us) it means the bathroom can only be used by one person if he or she has to go. The desk has a weird three-glass panel that rattles every time you walk in the unit. Even the minifridge is warm! It gets worse. Despite asking for housekeeping every day, we got it only our very last day. David, the evening front desk clerk, refused to give our family amenities like water, combs, and deodorant even though I am a Bonvoy Gold and it's advertised in the room! He also claimed that (a) he had never been to the airport (!) and (b) thus could not give us an approximate time to leave in the morning to make our flight. He even complained to my wife that there was too much noise coming from the lobby bar. What in God's name is this person doing working in a hotel? I could go on, but one last point - this hotel is NOT in the center of lovely Bricktown but at the very end. Stay near the baseball stadium - that is where all the action is. With all the options in the area, you would literally be crazy to choose this place. You have been warned.
Se hospedó 4 noches en octubre de 2023

8/10 Bueno

nicole

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice new hotel with good access to the highway and Bricktown entertainment area. Only complaints were very low water pressure fr the sink and a/c unit that either blew ice cold air and was loud or room got stuffy quickly. One of the louder units I’ve had lately so bring earplugs if you are a sensitive sleeper. Free breakfast was nice with hot items and you are forced to do $20 valet parking
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk, el 29 abr. 2024
We sincerely apologize regarding the air conditioner being loud in your room. We strive to keep the maintence up on the systems. We will make sure we get it looked out for our future guests. We are glad you enjoyed your stay with us.

6/10 Aceptable

Sabrina

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
Location to venue was great. However had to pay to park. Advertised restaurant and bar but it was closed with no explanation as to why. Breakfast was as expected. Room was clean and nice.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Ronald

Viaje familiar
We had a good stay. Everyone was nice.
Se hospedó 1 noche en octubre de 2023