Lobby
Ver disponibilidad

Opiniones de Fairfield Inn & Suites Omaha East/Council Bluffs, IA

2.5 out of 5
Fairfield Inn & Suites Omaha East/Council Bluffs, IA
520 30th Avenue, Council Bluffs, IA

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 384 de 775 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 255 de 775 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 87 de 775 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 31 de 775 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 775 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Fernando

Le gustó: Servicio y personal y condiciones de la propiedad
Bien
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Cindy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, quiet, reasonable in price, big room, wonderful breakfast. Would stay again
Se hospedó 1 noche en abril de 2024
Respuesta de Dale, el 19 abr. 2024
Thank you so much for staying with us and for your review. We can't wait to see you again very soon.

2/10 Terrible

Anne

No le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Dale, el 29 abr. 2024
Thank you for staying with us!

10/10 Excelente

rhonda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I I appreciate the phone call. I got from the front desk shortly after I got to the room to make sure everything was OK.
Se hospedó 1 noche en abril de 2024
Respuesta de Dale, el 11 abr. 2024
Thank you so much for staying with us. It was a pleasure to be of service. Thank you for your feedback. We will certainly communicate this with our entire team to ensure excellence in the future. We look forward to being of service again very soon.

8/10 Bueno

Tabitha, Lincoln

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hot tub needs some work. Breakfast was ok. They ran out of waffle mix, no bacon so we ended up going to Walmart for pre made bacon to eat with their breakfast. No Apple juice. The lobby is nice. Overall is wasn’t bad but wasn’t great either.
Se hospedó 1 noche en abril de 2024
Respuesta de Dale, el 11 abr. 2024
Thank you so much for staying with us. It was a pleasure to be of service. Thank you for your feedback. We will certainly communicate this with our entire team to ensure excellence in the future. We look forward to being of service again very soon.

8/10 Bueno

Cheslea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Dale, el 11 abr. 2024
Thank you so much for staying with us. It was a pleasure to be of service. We look forward to being of service again very soon.

8/10 Bueno

Shirley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Dale, el 11 abr. 2024
Thank you so much for staying with us. It was a pleasure to be of service. We look forward to being of service again very soon.

10/10 Excelente

Young Jai, Skokie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Dale, el 11 abr. 2024
Thank you so much for staying with us. It was a pleasure to be of service. We look forward to being of service again very soon.

10/10 Excelente

Pauline, Beulah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Dale, el 11 abr. 2024
Thank you so much for staying with us. It was a pleasure to be of service. Thank you for your feedback. We will certainly communicate this with our entire team to ensure excellence in the future. We look forward to being of service again very soon.

6/10 Aceptable

Kathryn

Se hospedó 1 noche en marzo de 2024
Respuesta de Dale, el 11 abr. 2024
Thank you so much for staying with us. It was a pleasure to be of service. We look forward to being of service again very soon.

6/10 Aceptable

Jerry M

Adequate accomodations. Beds were not the best.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Dale, el 11 abr. 2024
Thank you so much for staying with us. It was a pleasure to be of service. Thank you for your feedback. We will certainly communicate this with our entire team to ensure excellence in the future. We look forward to being of service again very soon.

10/10 Excelente

Duane, Newton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff
Se hospedó 3 noches en febrero de 2024
Respuesta de Dale, el 11 abr. 2024
Thank you so much for staying with us. It was a pleasure to be of service. Thank you for your feedback. We will certainly communicate this with our entire team to ensure excellence in the future. We look forward to being of service again very soon.

10/10 Excelente

Chad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Dale, el 11 abr. 2024
Thank you so much for staying with us. It was a pleasure to be of service. Thank you for your feedback. We will certainly communicate this with our entire team to ensure excellence in the future. We look forward to being of service again very soon.

6/10 Aceptable

Roger

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
This hotel is old and shows lots of wear and tear. Carpet needs to be replaced, it needs new drywall and paint in many areas. There is nothing impressive about this place. I would not stay here again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Dale, el 11 abr. 2024
Thank you so much for staying with us. It was a pleasure to be of service. Thank you for your feedback. We will certainly communicate this with our entire team to ensure excellence in the future. We look forward to being of service again very soon.

10/10 Excelente

Annette

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet, clean
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Ann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect stay
Very clean and perfect. Front desk called and checked on me to see if I needed anything. Also lended a fone charger as I forgot mine at home and had to stay back because of a snow storm. Breakfast was great and healthy.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

William

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Tom

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Steven

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Leticia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sometimes you just need to relax
My stay was amazing! I came to relax and Albert the maintenance was helpful making sure the pool and hot tub were clean and maintained. Mary was also very helpful anticipating my needs during my stay and always having a smile on her face.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Jenna

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Julio

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Richard

Viaje en pareja
Le gustó: Servicio y personal y servicios
Liked the service and breakfast! Coming in front door didn't feel welcoming, needs some appealing looks instead of just the ashtray stand. Swimming pool, no access for people who cannot climb the stairs in the pool. Would be better if we could walk in and out of the pool. Was not able to enjoy the pool.
Se hospedó 2 noches en octubre de 2023

4/10 Malo

James Kent

Viaje en grupo
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
This property needs some upgrades. Carpet in our room was tattered and worn. Shower old and unpleasant. I would not recommend this location to anyone.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Katja

Le gustó: Limpieza y servicio y personal
Everything was really good
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Michelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Molly Haines, el 6 oct. 2023
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!!

10/10 Excelente

Scott

Le gustó: Servicio y personal
Property needs updated badly
Se hospedó 1 noche en septiembre de 2023
Respuesta de Molly Haines, el 24 sept. 2023
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

6/10 Aceptable

Roger

No le gustó: Limpieza y condiciones de la propiedad
Dated hotel.
Hotel is aged and in need of updating. Breakfast food was very nice with a good selection. Staff was friendly.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Molly Haines, el 19 sept. 2023
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

10/10 Excelente

Denise

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice
Se hospedó 1 noche en septiembre de 2023
Respuesta de Molly Haines, el 12 sept. 2023
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

10/10 Excelente

Ronald

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
Location
Se hospedó 1 noche en septiembre de 2023
Respuesta de Molly Haines, el 9 sept. 2023
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

10/10 Excelente

Laurie

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Only stayed one night but we’ve stayed here a couple of times. Very convenient location and we love having Cracker Barrel right next door.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Molly Haines, el 8 sept. 2023
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

10/10 Excelente

Adam

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, comfortable, and quiet
Se hospedó 1 noche en septiembre de 2023
Respuesta de Molly Haines, el 7 sept. 2023
Thank you for staying with us and giving us your feedback! We look forward to you staying with us again!

8/10 Bueno

Todd

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenience of the hotel
Se hospedó 2 noches en septiembre de 2023
Respuesta de Molly Haines, el 6 sept. 2023
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

8/10 Bueno

Lisa J.

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall clean accommodations only stayed one night not certain how I would feel if my stay was longer. The free breakfast was mediocre at best.
Se hospedó 1 noche en agosto de 2023
Respuesta de Molly Haines, el 1 sept. 2023
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel. Check in was so fast!
Se hospedó 1 noche en agosto de 2023
Respuesta de Molly Haines, el 24 ago. 2023
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

10/10 Excelente

Tom

Se hospedó 1 noche en agosto de 2023
Respuesta de Molly Haines, el 1 sept. 2023
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

6/10 Aceptable

Dennis

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Was safe but dated could use some repairs
Se hospedó 1 noche en julio de 2023
Respuesta de Molly Haines, el 2 ago. 2023
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

10/10 Excelente

Nancy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and comfortable. We’ll stay here again.
Se hospedó 1 noche en julio de 2023
Respuesta de Molly Haines, el 24 jul. 2023
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

4/10 Malo

Kayla

Viaje en grupo
No le gustó: Limpieza y condiciones de la propiedad
Musty Room
Honestly I was very disappointed in this stay. For 200 dollars a night I was expecting a lot more. The room itself was musty smelling and the exhaust fan in the bathroom wasn't working. We informed the desk and they said a handy man would check it out. But I think because the fan wasn't working, the moisture just consumed the room and it smelled. After sleeping there we were all clogged up. The toilet was running and the sink leaked. We also noticed things on the floor and nightstand like pony tail holders, and wet wipes that made us wonder how clean the room actually was if things left by previous guests were still in the room. As mentioned for 200/night, I would assume that this would not be the case - it felt more like a room you would get for 45 dollars on the highway. When we were leaving the front desk lady (very nice) asked us how our stay was. We simply said it was ehh and informed her that it wasn't very comfortable. I have friends that live out here that I intend on visiting in the future, but we will not be staying here.
Se hospedó 1 noche en julio de 2023
Respuesta de Molly Haines, el 24 jul. 2023
Thank you for staying with us and giving your feedback! We apologize that the stay wasn't up to the standards that it should be. We are sorry that you feel that you wouldn't stay with us again, but we are hoping you will give us another try.

10/10 Excelente

Janet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Molly Haines , el 7 jul. 2023
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Okay for a quick trip-
Staff was great and very accommodating when initial room smelled like smoke and quickly moved us to an alternate room. Hotel definitely needs some updates (wallpaper peeling off by bathtub, towel hook broken off, pool liner was all faded/coming off/turning black in spots). Breakfast was great and beds were comfy.
Se hospedó 2 noches en junio de 2023
Respuesta de Molly Haines, el 3 jul. 2023
Thank you for staying with us and giving your feedback! We apologize that the room was up to the standards they should have been and we will address these issues.

2/10 Terrible

Fabian

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Molly Haines, el 7 jul. 2023
Thank you for staying with us and giving your feedback! We apologize that we fell short on the expectations you have.

10/10 Excelente

Nathan

Se hospedó 1 noche en junio de 2023
Respuesta de Molly Haines, el 24 jul. 2023
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

8/10 Bueno

Eric

Se hospedó 1 noche en junio de 2023
Respuesta de Molly Haines, el 3 jul. 2023
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

8/10 Bueno

LaVaun

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was lovely. Good breakfast
Se hospedó 1 noche en junio de 2023
Respuesta de Molly Haines , el 9 jun. 2023
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

8/10 Bueno

Kathy

Viaje familiar
Area
Se hospedó 1 noche en mayo de 2023
Respuesta de Molly Haines, el 8 jun. 2023
Thank you for staying with us and giving us your feedback! We look forward to you staying with us again!

10/10 Excelente

Kyung Woo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice to stay. Good breakfast.
Se hospedó 1 noche en junio de 2023
Respuesta de Molly Haines , el 3 jun. 2023
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

10/10 Excelente

Natalie, Bartlett

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean hotel with friendly staff. Conveniently located near a plaza with shopping and restaurants to eat. The hotel also has complimentary breakfast. Would recommend!
Respuesta de Molly Haines, el 31 may. 2023
Thank you for staying with us and giving your feedback! We look forward to you staying with us again!

2/10 Terrible

Julie

No le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Molly Haines, el 31 may. 2023
Thank you for staying with us and giving your feedback! We apologize that your stay wasn't to the standards, we would love to hear why.