Alberca al aire libre por temporada

Opiniones de Sonesta ES Suites Omaha

2.5 out of 5
Sonesta ES Suites Omaha
6990 Dodge St, Omaha, NE

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 472 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 283 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 99 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 71 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 78 de 1003 opiniones" "

8.2/10

Limpieza

8.6/10

Servicio y personal

7.6/10

Servicios

8.0/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

bera

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Am really happy and enjoy my days is this place
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Josef

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Experience excelente
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Montserrat

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Yosainer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel muy tranquilo
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Juan Manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lo recomiendo
Excelente lugar, muy cómodo, bien equipado y excelente ubicación. Lo recomiendo ampliamente !!!
Se hospedó 1 noche en mayo de 2019

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comodidad, tranquilidad, ubicación... altamente recomendable :)
Se hospedó 3 noches en febrero de 2019
Respuesta de Lisa Y., el 5 mar. 2019
Thanks for your review. We appreciate your feedback!

10/10 Excelente

Gabriel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bueno sitio para familias
La habitación estaba muy bien equipada y comodo. Las instalaciones del hotel muy completas. Lo único que no estaba al nivel fue el desayuno.
Se hospedó 1 noche en mayo de 2018

8/10 Bueno

Nicole

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked having a full kitchen. The bed was very comfortable and our unit was clean.
Se hospedó 3 noches en mayo de 2024

6/10 Aceptable

Joan

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room didn't look, feel or smell clean. The exteriors of the buildings have not been kept up. The lobby still had autumn decorations up? It used to be a lovely place to stay, but time has taken its toll and it hasn't been given the attention it needs.
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

PHILLIP

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
This room is pretty beat up. The outside areas of the property were not maintained and did not feel safe.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

David

Viaje en pareja
Le gustó: Servicio y personal y servicios
Rooms could use a little love (chipped paint, torn screens, etc) comfy bed and clean but decor a bit tired. Price was good and breakfast better than we expected.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Chao

Viaje con mascota, Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Good location and easy parking. Large and comfy room, but has a few insects near or in the room.
Se hospedó 2 noches en mayo de 2024

2/10 Terrible

Lynn

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Place was overbooked the time of check in
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay with comfortable beds and a hot breakfast. We'll be back!
Se hospedó 2 noches en mayo de 2024

4/10 Malo

Alan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Put 100 dollars depand stated 3- 5 days wait
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Jacqueline

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
It rained alot the day of our arrival, the room we checked into was on the first floor and the carpet was soaked with water. Went to the front desk and asked for a different room and they easily accommodated and gave us one on the 2nd floor. Room was clean but there were stains on the carpet and some were sticky, and a few colored stains on the bedding and ceiling as well. I didn't get a good vibe without wiping all the surfaces down. Good for probably the average stay but i think it could've been nicer based on photos.
Se hospedó 2 noches en abril de 2024

4/10 Malo

Christie

No le gustó: Servicio y personal
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Lisa

No le gustó: Servicio y personal y condiciones de la propiedad
Several times in the room were broken. Took pics when I checked in and reported to front desk. Room was cleaner when I checked out then when I checked in. Dog feces from residents was never picked up. Stepped in several times. Complained to front desk.
Se hospedó 3 noches en abril de 2024

2/10 Terrible

Michelangelo

Viaje de negocios
Arrive and the booking did not show - spend 1 hr with Expedia to resolve the issue.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Erika

Le gustó: Servicio y personal y servicios
Front desk staff member was friendly. The carpet was stained and wall near the stove.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Mark

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
It needs updating. Neighborhood was sketchy
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Sebastien

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bien, logement avec petite cuisine mais manque un peu d’équipement dans la cuisine.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Margaret

Le gustó: Limpieza
Se hospedó 5 noches en diciembre de 2023

8/10 Bueno

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel in a very convenient location. We would stay there again.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Kilian

Viaje en grupo
Le gustó: Servicios
This hotel was very nice and in a nice location. All the staff were kind and friendly, as well as some of the other guests staying there. The rooms are a pretty good size and are easy to live in for an extended stay. Lots of shops and places to eat nearby, including an urgent care and a pharmacy which we had to utilize. Its right by the Orbit bus route which makes it in an excellent location for those staying without cars. Overall we really enjoyed our stay here and look forward to staying again. :)
Se hospedó 5 noches en marzo de 2024

6/10 Aceptable

Floyd

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Joshua

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was very good, would have been great if the ice maker and dishwasher worked.
Se hospedó 8 noches en marzo de 2024

2/10 Terrible

Demond

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They called me 30 minutes before I was going to check in to tell me that they had given my room away and they were full. Very classless, and I will never stay there.
Se hospedó 4 noches en marzo de 2024

2/10 Terrible

Carolyn

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Patricia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The owner checked us in and since we were only staying one night, he didn’t change us an incidental fee and even gave us a better rate. Definitely would stay again.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Angelika

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
When we walked in the smell of the room was terrible. We had to sleep with the windows open due to the smell of marijuana. It was unbearable. We had a small child with us as well. The air vents were very rusty as well.
Se hospedó 3 noches en febrero de 2024

4/10 Malo

Hope

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
The photos of this property are not representative of what you’ll expect to see. I was give a room in building #5, that was located at the back of the property. Just pulling into a space I could see trash and broken glass in the parking lot. The room looked like it had not been deep cleaned in a while. I had requested a second room closer to the front of the property. This room was also dirty. There was hair in the bed and I found a dried up contact lens when I pulled the sheets back. There was a bar lock on the front door that looks like it have been removed and reinstalled in several places. The gal at the front desk seemed annoyed that I didn’t want to complete my reserved stay. Would not recommend this hotel.

10/10 Excelente

Christina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Customer service was amazing! Breakfast was ideal and the room is perfect for overnight or short term living! Please check it out. Overall, outstanding hospitality and 5 stars!
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Rose

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Would not let me check in even though I was 21. Claimed they had trouble a month ago regarding underage check-in and now won’t let you check in even if you’re of age (are they allowed to do this?). There is no where to inform clients of this change and they force you to cancel your reservation at the counter. I had to mention military affiliation in order for them to let me check in. When I entered the room it smelled of smoke (they claimed it was a smoke-free room). The front desk apologized and said they would send a maid to “clean” the room due to there being no other available rooms. When it was ready we drove back to the room and the smell of febreeze was excessively strong. It was as if a smoker was trying to cover up their smell.. nasty. We ultimately ended up getting a refund -of which you only get partial payments for each day you had reserved- (ex. We were supposed to stay 2 nights and only initially got refunded for 1 night. Then we would get refunded for the second night the next day.) To top it off, they were making a younger couple cancel their reservation as I was leaving. If everything had worked out the way it was supposed to, it would have been a nice place to stay. Disappointing.
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Rachael

Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Erin

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Brandon

At check-in I was met with a crass staff member that was uninterested in helping out with a request. The door to the room would not latch properly. Parking lot was just big enough for most vehicles, but not overly convenient. The breakfast was okay, decent options but not enough for all of the guests. Also noticed staff members eating the breakfast taking away from guests.
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Andrew

Viaje en pareja
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal
Outside was a bit dirty where someone threw up. Also was told to come earlier at 5AM because breakfast ran out at 8:30. Lastly I was assigned the wrong room and had to move out to a different one a few hours later after settlings.
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Kim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great !
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Robyn, Harrison

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our keys didn’t work the next day…a man was sent to repair but he was ill and left a horrible smell and some bodily fluids in the room. The motel moved us to another room but that kitchen sink was full of icky water and would not drain…the next morning the bathroom stool wouldn’t flush. We attended a funeral and when we returned the motel offered another room. We had only stayed 2 days, but, we left and booked another motel…Comfort Suites which was a nice relief. I don’t think Sonesta is safe!!
Se hospedó 4 noches en febrero de 2024

8/10 Bueno

Yesmin

Se hospedó 3 noches en enero de 2024

10/10 Excelente

Kim

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place is quiet staff is so friendly rooms are awesome its really nice !
Se hospedó 7 noches en febrero de 2024

8/10 Bueno

Allene

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y servicio y personal
Nice and quiet, it is an Extended Stay so you really felt like you were in an apartment complex. Some remodeling done. Some areas that needed it most haven’t been done. Friendly staff, no hot water for hot tea, otherwise Great breakfast
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Ok for me but I could never bring my wife!
Check in went quite smoothly. Courteous staff, but the room furniture (mainly sofa) was disgusting. The bed was comfortable but the pillows were all quite hard. The kitchen sink was not cleaned after the previous renter. Waited until the morning to say anything. Lots of "sorries" for the condition of the room and they did offer to move me to another room but I ended up washing the sink myself. Turned out the drain was plugged and needed to be repaired. The reason for things being so dirty is that roadwork workers have been staying there. The rooms are large with a kitchenette so they are perfect for a longer stay, but there should be rooms dedicated for normal people who don’t bring road construction filth into the room. It was ok this time because I was alone. I’ll be back in a few months but I don’t want my wife to have to deal with this.
Se hospedó 4 noches en febrero de 2024

8/10 Bueno

Adam

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place at a good value!
Se hospedó 2 noches en enero de 2024

10/10 Excelente

James

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Enjoyed our stay.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

John

Le gustó: Comodidad de las habitaciones
I'm pretty sure the same food was put out everyday for breakfast. I don't mean the same type of food, but new, either. The food is placed in its containers or holding dish, left there if not eaten the same day, and then reheated and placed back out the following day. After day 2 I quit looking forward to their free breakfast bc it was the same as the 2 days prior, just warmed back up.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Debra

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Tiffani

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024