Dear Yunet, Thank you for taking the time to share comments about your stay. We strive to deliver exceptional service consistently; therefore, we apologize you had a disappointing experience with us. Your concerns are being shared with the appropriate individuals, and we hope you will consider giving us another chance to provide you with the perfect stay you deserve.Sincerely,Hotel Management

Dear Jose Luis, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay. Please revisit, and we look forward to serving you again.Sincerely,Hotel Management

Dear Laydin, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management

Dear Vladimir, Thank you for your review. We are pleased you enjoyed your room at a decent price and had a pleasant visit. However, we are sorry for the missing cleanliness you mentioned, and we will speak to our team to check and improve them as we advance. It was a pleasure having you as our guest, and we hope to make your stay perfect the next time you are in the area.Sincerely,Hotel Management

Dear Javier, Thank you for selecting us. We are sorry for not meeting your expectations and regret the behavior one of our associates showed you, which is not per our standard. Please allow us to recheck with the team and ensure what went wrong. Our housekeeping team is also reviewing your room. Also, our leaders are informed about your disappointment with the breakfast choices, and we are sorry for your experience. We appreciate your business, and we hope you will be staying with us again so we can provide you with the hospitality you expect on this visit, and we look forward to welcoming you back to our hotel.Sincerely,Hotel Management

Dear JUAN, Thank you for staying at Extended Stay America. It's great that you enjoyed your comfortable suite, location, and friendly hospitality. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. We appreciate you saying we will now be your hotel of choice whenever you are in the area.Sincerely,Hotel Management

Dear Jorge, Thank you for posting your wonderful comments about Extended Stay America. We are glad we could provide you with a quiet, clean place to relax during this time and that our friendly, thoughtful staff took great care of you. We hope everything went well, and it would be an honor to host you again. Sincerely,Hotel Management

Dear adnan, Thank you for your comments about your recent stay. We are very disappointed that we did not meet your expectations. We would have welcomed the opportunity to address your concerns while you were still here. We hope we will have another chance to provide you with the excellent service and accommodations you should have experienced on this visit.Sincerely,Hotel Management

Dear Susan, Thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we met all your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Hotel Management

Dear Vanessa, Thank you for evaluating your recent stay with us. We are pleased you enjoyed the hospitable service you received from our staff. However, our goal is to exceed our guests' expectations. Therefore, we sincerely apologize for not doing so in your outlined areas. We will immediately discuss your concerns with our housekeeping and maintenance team. We hope this unfortunate situation will not prevent you from staying with us again.Sincerely,Hotel Management

Dear Pedro, Thank you for reviewing your stay at Extended Stay America. We are pleased to read how happy you were with your overall stay. We strive to provide an exceptional stay to every guest every day. We look forward to welcoming you back soon for another enjoyable visit.Sincerely,Hotel Management

Dear MIGUEL, We are delighted you had an excellent stay at Extended Stay America. Thank you for the fantastic review. We enjoyed having you as our guest and hope to welcome you back soon.SincerelyHotel Management

Dear Herbert, thank you for choosing Extended Stay America for your recent stay. We are pleased you enjoyed our excellent location and are fortunate to have many shopping and dining choices nearby. Thank you again for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Hotel Management

Carolina, thank you for taking the time to review our hotel. We apologize for not meeting all of your expectations with our complimentary grab-and-go breakfast. We value your feedback as we continually strive to improve our guest experience. We hope the positive aspect of your stay will make you return so that we can give you a better impression. Sincerely, Hotel Management

Marco, thank you for being our guest and for taking the time to give us your feedback. We are sorry you were unhappy with our housekeeping and breakfast service. While our cleaning is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. Your feedback regarding our grab-and-go breakfast has been shared with our brand leaders to assist them in any future changes. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management

Thank you for being our guest at Extended Stay America. We are glad to know that you had a great time with us and that you were impressed with our well-kept property. We appreciate your business and look forward to seeing you again. Sincerely, Hotel Management

Aymara, thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management

Thank you for staying at Extended Stay America and for writing about your enjoyable experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you, and we hope to do so again the next time you are in this area. Sincerely, Hotel Management

Marlon, thank you for being our guest. We are happy that overall your enjoyed your stay and found us to be a good value. However, we are sorry for the difficulties you faced with our Front Desk staff. Your comments have been shared with them to ensure our focus remains on exceptional service. Thank you also for your feedback, and we would appreciate you giving us another opportunity to serve you with a much better stay. Sincerely, Hotel Management

Thank you for your review. We are sorry we missed meeting some of your expectations and for your disappointment with our housekeeping policy. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management

Thank you for being our guest. We are sorry for the poor service you encountered during your visit and that impacted your stay. Your feedback will be shared with our housekeeping and front desk associates to make sure we are more diligent in our efforts moving forward. Please revisit us so we can make it up to you. Sincerely, Hotel Management

Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management

We appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management

Thanks for the 5-star review of Extended Stay America. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. Thank you once more for the kind comments, and we look forward to serving you at your second home. Sincerely, Hotel Management

Thanks so much for choosing to stay. We are happy our location was convenient for your visit to all the many attraction of our city. We hope we will be the first hotel you think of on future trips to the area! Sincerely, Hotel Management

Thanks for choosing Extended Stay America. We are glad overall you had a nice stay, but we are sorry for the cleanliness issues you experienced. We have shared your concerns with our housekeeping team to be more diligent going forward. Thanks again for being our guest, and we hope to welcome you back soon. Sincerely, Hotel Management

Angel, we appreciate you evaluating your stay, and we are very sorry you were unhappy. We hope you will choose us again as we would welcome the opportunity to regain your trust. Sincerely, General Manager

Thank you for being a guest at our hotel. Please accept our sincere apologize for the service issue you experienced during your stay and your feedback is been shared with my entire team to ensure this is not repeated. Please know, our housekeeping service is provided once a week for guests staying eight or more nights. For those who are staying for shorter periods of time, services are available for a minimal fee. Thank you for being our guest, and we invite you to come back and stay with us the next time you are in our area. Sincerely, General Manager