Recepción
Ver disponibilidad

Opiniones de Florida Hotel & Conference Center in the Florida Mall

3.5 out of 5
Florida Hotel & Conference Center in the Florida Mall
1500 Sand Lake Road, Orlando, FL

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 989 de 1435 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 275 de 1435 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 91 de 1435 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 31 de 1435 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 49 de 1435 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

9.0/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Marcelino

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 19 mar. 2024
Dear Guest,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.Sincerely,John LamontGeneral Manager

10/10 Excelente

Jose

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very good
Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager, el 14 mar. 2024
Dear Guest,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.Sincerely,John LamontGeneral Manager

10/10 Excelente

Josue

Se hospedó 3 noches en diciembre de 2023
Respuesta de General Manager, el 22 ene. 2024
Dear Guest,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.Sincerely,John LamontGeneral Manager

10/10 Excelente

Josue

Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 18 ene. 2024
Dear Guest,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.Sincerely,John LamontGeneral Manager

10/10 Excelente

Alexander

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Perfect location
Great stay in a perfect location.
Se hospedó 5 noches en septiembre de 2023
Respuesta de General Manager, el 13 sept. 2023
Dear Guest,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.Sincerely,John LamontGeneral Manager

2/10 Terrible

Noel

No le gustó: Limpieza y condiciones de la propiedad
Nos dieron una habitación que si era de nosotros pero había otras personas y nos dieron otra más pequeña y las sábanas estaban sucias
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 31 ago. 2023
Dear Guest,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. We appreciate your candid feedback, and I am truly sorry to hear that we fell short of your expectations. I can assure you that the valuable feedback from you and all of our guests is handled at the highest level of our organization, and we will continue to take advantage of every opportunity to provide exemplary service at every level for our guests. Thanks again for taking the time to post a review, and I hope we have the pleasure of welcoming you again the next time your travels bring you to the Orlando area. Sincerely,John LamontGeneral Manager

10/10 Excelente

Gabriela

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
check in a las 9 am demuestra servicio de calidad
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 31 ago. 2023
Dear Guest,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.Sincerely,John LamontGeneral Manager

10/10 Excelente

Maria, Miami

Le gustó: Limpieza, servicios, condiciones de la propiedad
Recomendable
Se hospedó 1 noche en mayo de 2023
Respuesta de General Manager, el 8 may. 2023
Dear Guest,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.Sincerely,John LamontGeneral Manager

10/10 Excelente

CARMEN

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
El hotel súper limpio y céntrico, además que no me cobraron por quedarme unas horas más con la habitación Muy atentos y simpáticos todos
Se hospedó 1 noche en mayo de 2023
Respuesta de General Manager, el 8 may. 2023
Dear Guest,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.Sincerely,John LamontGeneral Manager

10/10 Excelente

LORRAINE DE

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en abril de 2023
Respuesta de General Manager, el 1 may. 2023
Dear Guest,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.Sincerely,John LamontGeneral Manager

10/10 Excelente

Gerardo

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Excelente hotel
Se hospedó 1 noche en abril de 2023
Respuesta de General Manager, el 24 abr. 2023
Dear Guest,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.Sincerely,John LamontGeneral Manager

10/10 Excelente

Yeidymar

Se hospedó 1 noche en abril de 2023
Respuesta de General Manager, el 4 may. 2023
Dear Guest,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.Sincerely,John LamontGeneral Manager

4/10 Malo

Luis

Se hospedó 3 noches en abril de 2023
Respuesta de General Manager, el 4 may. 2023
Dear Guest,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. We appreciate your candid feedback, and I am truly sorry to hear that we fell short of your expectations. I can assure you that the valuable feedback from you and all of our guests is handled at the highest level of our organization, and we will continue to take advantage of every opportunity to provide exemplary service at every level for our guests. Thanks again for taking the time to post a review, and I hope we have the pleasure of welcoming you again the next time your travels bring you to the Orlando area. Sincerely,John LamontGeneral Manager

10/10 Excelente

adriana

Le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de General Manager, el 28 mar. 2023
Dear Guest,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.Sincerely,John LamontGeneral Manager

10/10 Excelente

MAXY

Se hospedó 1 noche en marzo de 2023
Respuesta de General Manager, el 7 abr. 2023
Dear Guest,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.Sincerely,John LamontGeneral Manager

6/10 Aceptable

PAUL

Se hospedó 1 noche en enero de 2023
Respuesta de General Manager, el 7 mar. 2023
Dear Guest,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.Sincerely,John LamontGeneral Manager

2/10 Terrible

Gerardo

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
El personal de recepción no me el acceso temprano de dos horas y le notifiqué que era miembro VIP y la habitación estaba disponible tuve que pagar de más para entrar temprano a la habitación
Se hospedó 1 noche en enero de 2023
Respuesta de General Manager, el 11 ene. 2023
Dear Guest,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. We appreciate your candid feedback, and I am truly sorry to hear that we fell short of your expectations. I can assure you that the valuable feedback from you and all of our guests is handled at the highest level of our organization, and we will continue to take advantage of every opportunity to provide exemplary service at every level for our guests. Thanks again for taking the time to post a review, and I hope we have the pleasure of welcoming you again the next time your travels bring you to the Orlando area. Sincerely,John LamontGeneral Manager

8/10 Bueno

Sandra

Viaje en pareja
Le gustó: Servicios
Tiene todo a la mano
Se hospedó 1 noche en diciembre de 2022
Respuesta de General Manager, el 30 dic. 2022
Dear Sandra,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.Sincerely,John LamontGeneral Manager

10/10 Excelente

Robin Rene

Se hospedó 1 noche en diciembre de 2022
Respuesta de General Manager, el 28 dic. 2022
Dear Robin Rene,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.Sincerely,John LamontGeneral Manager

6/10 Aceptable

Gerardo

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Excelente
Se hospedó 1 noche en diciembre de 2022
Respuesta de General Manager, el 14 dic. 2022
Dear Gerardo,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.Sincerely,John LamontGeneral Manager

10/10 Excelente

Gerardo

Le gustó: Limpieza, servicios, condiciones de la propiedad
Buen hotel
Respuesta de General Manager, el 9 dic. 2022
Dear Gerardo,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall, you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.Sincerely,John LamontGeneral Manager

10/10 Excelente

Gerardo

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Excelente hotel
Respuesta de General Manager, el 11 nov. 2022
Dear Guest,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area.Sincerely,John LamontGeneral Manager

2/10 Terrible

SILVIA

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2022
Respuesta de General Manager, el 23 ago. 2022
Dear Silvia,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. We appreciate your candid feedback, and I am truly sorry to hear that we fell short of your expectations. I can assure you that the valuable feedback from you and all of our guests is handled at the highest level of our organization, and we will continue to take advantage of every opportunity to provide exemplary service at every level for our guests. Thanks again for taking the time to post a review, and I hope we have the pleasure of welcoming you again the next time your travels bring you to the Orlando area. Sincerely,John LamontGeneral Manager

10/10 Excelente

Lilibeth

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Buena ubicación, y limpieza exelente
Se hospedó 1 noche en octubre de 2021
Respuesta de General Manager, el 23 jun. 2022
Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

8/10 Bueno

Jeanette

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Super
Se hospedó 3 noches en junio de 2022
Respuesta de General Manager, el 23 jun. 2022
Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

10/10 Excelente

Norma

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy bien
Se hospedó 1 noche en abril de 2022
Respuesta de General Manager, el 5 may. 2022
Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

10/10 Excelente

Roberto

Se hospedó 1 noche en abril de 2022
Respuesta de General Manager, el 27 abr. 2022
Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

10/10 Excelente

Heizel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo muy bien
Se hospedó 1 noche en abril de 2022
Respuesta de General Manager, el 13 abr. 2022
Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

8/10 Bueno

Melissa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2022

8/10 Bueno

MAIQUEL

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
lugar agradable, buenas camas para descansar
Se hospedó 2 noches en marzo de 2022
Respuesta de General Manager, el 24 mar. 2022
Dear Maiquel, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

8/10 Bueno

Rodney

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente servicio e instalaciones. Habitaciones limpias y cómodas. Check in y check out expedito. Los cargos del fee que cobra el hotel a la llegada difieren de los que aparecen en el sitio de Expedia. Sugiero puedan incluir el desayuno en la tarifa. La pasamos bien. Regresaríamos.
Se hospedó 2 noches en febrero de 2022
Respuesta de General Manager, el 4 mar. 2022
Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

10/10 Excelente

ANDREA

Se hospedó 1 noche en febrero de 2022
Respuesta de General Manager, el 4 mar. 2022
Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

10/10 Excelente

Silvia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022
Respuesta de General Manager, el 8 feb. 2022
Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

10/10 Excelente

salvador

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022
Respuesta de General Manager, el 2 feb. 2022
Dear Salvador, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

8/10 Bueno

Oxana

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nos hemos hospedado en este hotel durante varios años en nuestras vacaciones y nunca había tenido ningún comentario negativo; sin embargo, en esta ocasión he notado que el servicio ha decaído un poco. Durante el check-in la recepcionista fue un poco grosera. Las instalaciones siguen siendo excelentes, pero seria bueno que refuercen las medidas de sanitización, haciendo disponible desinfectantes para manos en áreas publicas, incluidos los elevadores.
Se hospedó 9 noches en diciembre de 2021
Respuesta de General Manager, el 20 ene. 2022
Dear Oxana, Thank you for taking the time to post a review following your recent visit to our hotel. I noted your feedback regarding your check in experience, and on behalf of the entire team, please accept my deepest apologies for any interaction with our staff which was less than hospitable. This is simply not indicative of the level of service we strive to provide, and this was immediately addressed with my management team, as well as with the individual directly involved with your experience. We take your feedback very seriously, and I can assure you that this will certainly serve as a reminder for us to stay vigilant in our efforts to provide a memorable experience for each and every guest. Thanks again for taking the time to post a review, we value your business, and I hope we have the opportunity to welcome you again the next time your travels bring you to the Orlando area. Sincerely, John Lamont General Manager

10/10 Excelente

Leticia Vázquez

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Este hotel me encanta, yo viajo constsntemente a Orlando y siempre llego a este hotel. Lo recomiendo
Se hospedó 3 noches en diciembre de 2021
Respuesta de General Manager, el 11 ene. 2022
Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

2/10 Terrible

Salvador

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Muy sucio
Muy sucio en 8 días solo dos hicieron el aseo y muy mal porque decían que no tenían personal
Se hospedó 6 noches en diciembre de 2021
Respuesta de General Manager, el 7 ene. 2022
Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. We appreciate your candid feedback, and I am truly sorry to hear that we fell short of your expectations. I can assure you that the valuable feedback from you and all of our guests is handled at the highest level of our organization, and we will continue to take advantage of every opportunity to provide exemplary service at every level for our guests. Thanks again for taking the time to post a review, and I hope we have the pleasure of welcoming you again the next time your travels bring you to the Orlando area. Sincerely, John Lamont General Manager

10/10 Excelente

Yumairy

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Céntrico, seguro y limpio. Realmente me encanto que pude llevar a mi perro y sin ningún problema!
Se hospedó 3 noches en diciembre de 2021
Respuesta de General Manager, el 7 ene. 2022
Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

10/10 Excelente

Arleen

Viaje en grupo, Viaje con mascota, Viaje familiar
Le gustó: Limpieza y servicio y personal
Excelente hotel, la localizacion, el servicio, la limpieza, la decoración del cuarto, todo está limpio y en buenas condiciones
Se hospedó 1 noche en diciembre de 2021
Respuesta de General Manager, el 31 dic. 2021
Dear Arleen, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

4/10 Malo

Pablo, CDMX

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza y servicio y personal
Mal servicio en recepción. No me dieron cuartos comunicados
Se hospedó 1 noche en diciembre de 2021
Respuesta de General Manager, el 29 dic. 2021
Dear Pablo, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. We appreciate your candid feedback, and I am truly sorry to hear that we fell short of your expectations. I can assure you that the valuable feedback from you and all of our guests is handled at the highest level of our organization, and we will continue to take advantage of every opportunity to provide exemplary service at every level for our guests. Thanks again for taking the time to post a review, and I hope we have the pleasure of welcoming you again the next time your travels bring you to the Orlando area. Sincerely, John Lamont General Manager

10/10 Excelente

Cesar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo en el hotel es excelente
Es un hotel excelente
Se hospedó 6 noches en diciembre de 2021
Respuesta de General Manager, el 28 dic. 2021
Dear Cesar, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

10/10 Excelente

Orlimar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2021
Respuesta de General Manager, el 23 dic. 2021
Dear Orlimar, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

10/10 Excelente

Cintia

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Excelente
Excelente
Se hospedó 2 noches en diciembre de 2021
Respuesta de General Manager, el 23 dic. 2021
Dear Cintia, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

6/10 Aceptable

Jose

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicación para compras
Se hospedó 3 noches en diciembre de 2021
Respuesta de General Manager, el 17 dic. 2021
Dear Jose, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

10/10 Excelente

alberto

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
bueno
todo fue perfecto , buena ubicacion , habitacion grande y limpia
Se hospedó 1 noche en diciembre de 2021
Respuesta de General Manager, el 10 dic. 2021
Dear Alberto, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

10/10 Excelente

AILIN NICTE-HA MAY

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Excelente servicio, limpio e internet funcional.
Se hospedó 4 noches en noviembre de 2021
Respuesta de General Manager, el 11 nov. 2021
Dear Ailin Nicte-Ha May, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

10/10 Excelente

Lyda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Confort y buen servicio
Excelente atención.. siempre vuelvo !.
Se hospedó 1 noche en noviembre de 2021
Respuesta de General Manager, el 8 nov. 2021
Dear Lyda, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

10/10 Excelente

Juan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Juan, Miami

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No brindaron servicio de limpieza de la habitación por motivos de pandemia.
Se hospedó 3 noches en octubre de 2021
Respuesta de General Manager, el 11 oct. 2021
Dear Juan, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

10/10 Excelente

Leticia Vázquez

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel .me encanta y siempre llegamos en ese hotel. Esta en el mall y es muy pràctico y ademàs muy bien ubicado.
Se hospedó 2 noches en octubre de 2021
Respuesta de General Manager, el 11 oct. 2021
Dear Leticia Vazquez, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager