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Opiniones de Sleep Inn Ormond Beach - Daytona

2.5 out of 5
Sleep Inn Ormond Beach - Daytona
170 Williamson Blvd, Ormond Beach, FL

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 428 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 299 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 108 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 86 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 81 de 1002 opiniones" "

8.0/10

Limpieza

8.4/10

Servicio y personal

7.4/10

Servicios

7.8/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Yaigel

Le gustó: Limpieza, servicios, condiciones de la propiedad
Good
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 27 mar. 2024
Dear Yaigel,Thank you for your positive feedback! We're glad to hear that you had a good experience during your stay. Your satisfaction is important to us, and we look forward to welcoming you back for another pleasant stay in the future.Sincerely,Hotel Manager

6/10 Aceptable

Gilberto

Viaje familiar
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager , el 9 ene. 2024
Dear Gilberto,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely, Lucky Rao General Manager

10/10 Excelente

Zulmarie

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Sure como limpio y buen desayuno
Se hospedó 1 noche en abril de 2023
Respuesta de Hotel Manager, el 11 may. 2023
Dear Guest,Thank you for your feedback. We're pleased to hear that you found our hotel to be clean and enjoyed the breakfast during your stay. We accept your appreciation for it. Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

4/10 Malo

Ana

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Nada
Se hospedó 2 noches en septiembre de 2022
Respuesta de Hotel Manager., el 13 oct. 2022
Dear Ana,Thank you for the review. I am sorry that we failed you in some way. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon.Sincerely,Hotel Manager.

10/10 Excelente

Guimia

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
En dos noche que estuve hospedado no limpiaron ni cambiaron las camas
Se hospedó 3 noches en junio de 2022
Respuesta de Hotel Manager, el 16 jun. 2022
Dear Guimia, Thanks for the comment. We have noted all your observations and concerns and have taken corrective measures to attend to each of the observations. Hope you will give us another chance to serve you. Sincerely, Hotel Manager.

10/10 Excelente

Guerly

Se hospedó 1 noche en octubre de 2021

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicio y personal
La instalación necesita mantenimiento, sobre todo la piscina que está muy descuidada
Se hospedó 2 noches en julio de 2021

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en junio de 2021

8/10 Bueno

Vitor

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019
Respuesta de Management, el 12 dic. 2019
Thank you for the 8 out of 10 score

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal
Se hospedó 1 noche en noviembre de 2019
Respuesta de Management, el 10 dic. 2019
Thank you for the 4 out of 5 score.

8/10 Bueno

manuel

Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019
Respuesta de Management, el 16 oct. 2019
Thank you for the feedback

8/10 Bueno

Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cómodo lugar para quedarse con buen desayuno.
Aunque la locación ya tiene muchos años de construcción, se mantiene bien. Algunos detalles en la habitación, como que la puerta del baño es corrediza y no asegura por encontrarse dañado el mecanismo, tuvimos una buena acogida por parte del Clerck en el Front Desk, quien además de orientarnos sobre los restaurantes abiertos a esa hora de la noche, es bilingüe y eso facilita mucho la atención cuando hay personas que no dominan el inglés. Buen desayuno: variado y caliente, con 3 horas y media para poder tomarlo en un área cómoda y funcional. Los hoteles de esta cadena se caracterizan por estar bien cuidados en general.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Management, el 2 oct. 2019
Thank you for your feedback, we do appreciate it.

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2019
Respuesta de Management, el 23 jul. 2019
Thank you for the 10 out of 10 score!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
El check in fue muy rapido y muy amable el personal. El hotel esta super limpio y las habitaciones muy buenas.
Se hospedó 1 noche en diciembre de 2018
Respuesta de Management, el 17 dic. 2018
Thank you for the great feedback, we appreciate it!

10/10 Excelente

manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2018
Respuesta de GM, el 1 jun. 2018
We like to thank you for choosing the Sleep Inn Of Ormond Beach

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel muy bueno,centrico .
Buena ubicacion,cerca de todo.buen desayuno.limpio remodelado.
Se hospedó 2 noches en abril de 2018
Respuesta de GM, el 16 abr. 2018
We like to thank you for choosing the Sleep Inn Of Ormond Beach

10/10 Excelente

rafael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien ubicado, comercios cerca, limpieza e instalaciones excelentes, recomendado.
Se hospedó 1 noche en enero de 2018

8/10 Bueno

Jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Its a good basic hotel. Several dining options withing walking distance. Walmart right across the street, could walk to also.
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager , el 14 may. 2024
Dear Jason,Thank you for your feedback and positive rating! We're glad to hear that you found our hotel to be a good basic option and that you appreciated the convenience of having dining options within walking distance. It's great that Walmart being across the street was convenient for you as well. We appreciate your comments and hope to have the opportunity to welcome you back again in the future! Sincerely, Lucky Rao General Manager

8/10 Bueno

JOHN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like it. Been here several times.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 12 may. 2024
Dear John,Thank you for choosing to stay with us and for sharing your positive feedback on Expedia. We're glad to hear that you had a good experience overall. If there's anything specific you enjoyed or any areas you think we can improve, please let us know. We look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 Excelente

Jill

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Facility was nice, staff were nice.
Se hospedó 1 noche en mayo de 2024
Respuesta de Vasu, el 9 may. 2024
Thank you Jill for your response.

10/10 Excelente

Carolyn, St George

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location and area was nice and seemed safe and fairly quiet during my stay. The staff when I checked in were very nice. They accommodated my need to stay on level one. The room was clean and updated and very comfortable. The breakfast was good and staff was helpful in restocking things as needed. I would recommend this as the price I got online was better than most others in the area. It got 8.2 out 10. That meant a lot to me and helped me decide to stay here.
Se hospedó 4 noches en abril de 2024
Respuesta de Vasu, el 9 may. 2024
Thank you Carolyn for your positive feedback.

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and friendly
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager , el 8 may. 2024
Dear James,Thank you for your excellent rating! We're delighted to hear that you found our hotel clean and our staff friendly. Providing a welcoming and comfortable experience for our guests is our top priority, and we're glad we hit the mark during your stay. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Lucky Rao General Manager

10/10 Excelente

Ryan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love this hotel
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager, el 6 may. 2024
Dear Ryan,Thank you for your wonderful review and for loving our hotel! We're thrilled to hear that you had such a positive experience during your stay. Providing a comfortable and enjoyable environment for our guests is what we strive for, and we're glad to know that we hit the mark with you. We look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager

10/10 Excelente

tawnaska

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love the rooms
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager, el 6 may. 2024
Dear Tawnaska,Thank you for your kind review and for choosing to stay with us. We're thrilled to hear that you loved our rooms! Providing a comfortable and enjoyable experience for our guests is always our goal, and we're delighted that we could meet your expectations. If there's anything else we can do to make your future stays even better, please don't hesitate to let us know.Sincerely,Hotel Manager

10/10 Excelente

Cathy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was helpful
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager , el 5 may. 2024
Dear Cathy,Thank you for the perfect rating and for highlighting our helpful staff! We strive to provide excellent service to all our guests, and we're delighted to hear that you had a positive experience with our team. We appreciate your feedback and look forward to welcoming you back for another great stay!Sincerely, Lucky Rao General Manager

4/10 Malo

Robert

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
First room had bad smell so asked for another room. Then they wanted me to access room through a website entry vs just a room key or pin. Website didnt work and it was very annoying. Lots of walking back and forth between room and front desk
Se hospedó 5 noches en abril de 2024
Respuesta de General Manager , el 5 may. 2024
Dear Robert,We apologize for the inconvenience you experienced with accessing your room through the website entry system. This is not the standard of service we strive to provide. Your feedback is important to us, and we will address this issue to ensure a smoother check-in process for our guests in the future. We hope to have the opportunity to improve your experience with us in the future.Sincerely, Lucky Rao General Manager

10/10 Excelente

MARLON

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean hotel and rooms were clean. No issue.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager , el 7 may. 2024
Dear MARLON,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you found our hotel and rooms to be very clean and that you had no issues during your stay. Maintaining a clean and comfortable environment for our guests is a top priority for us, and we're glad that we met your expectations. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back again soon!Sincerely, Lucky Rao General Manager

10/10 Excelente

MARLON

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very pleasant staff and rooms were very clean.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 4 may. 2024
Dear Marlon,Thank you for leaving us a perfect 5 out of 5 rating on Expedia! We are delighted to hear that you had a pleasant experience with our staff and found our rooms to be very clean. Your kind words are greatly appreciated, and we will be sure to pass along your compliments to our team. We look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager

10/10 Excelente

Atronda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 4 may. 2024
Dear Atronda,Thank you for leaving us a perfect 5 out of 5 rating on Expedia! We are thrilled to hear that you had an excellent experience during your stay with us. Our team strives to provide exceptional service and amenities to all our guests, and we are delighted that we met your expectations. We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 Excelente

Isaias

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 4 may. 2024
Dear Isaias,Thank you for taking the time to leave us a 5 out of 5 rating on Expedia! We are delighted to hear that you had a great experience during your stay with us. Our team works hard to ensure that every guest feels welcome and enjoys their time here, so your kind words are truly appreciated. We look forward to welcoming you back for another exceptional stay in the future.Sincerely,Hotel Manager

6/10 Aceptable

Lilith

Le gustó: Servicio y personal
The staff were really nice and the hotel seemed clean and nice, like a good deal for the price, but the pillow and sheets smelled like someone had slept on them and were all wrinkled smelling like sweat, like they had not changed the sheets from the prior guest.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 28 abr. 2024
Dear Lilith,Thank you for sharing your experience with us. We're glad to hear that you found our staff nice and the hotel clean and a good deal for the price. However, we apologize for the issues you encountered with the pillow and sheets. Your feedback is valuable to us, and we'll address this with our housekeeping team to ensure a better experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Sincerely,Hotel Manager

8/10 Bueno

Juan, ocala

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good quiet convenient place to stay
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 24 abr. 2024
Dear Juan,Thank you for your positive feedback! We're glad to hear that you had a good and convenient stay with us. Providing a quiet and convenient environment is important to us, and we're pleased that you found our hotel suitable for your needs. We appreciate your feedback and hope to have the opportunity to welcome you back for an even better experience next time.Sincerely,Hotel Manager

10/10 Excelente

Katherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The only thing I didn’t like was the loud music at the pool.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager , el 20 abr. 2024
Dear Katherine,Thank you for your perfect rating and valuable feedback! We're glad to hear that you had an overall enjoyable stay. We apologize for the inconvenience caused by the loud music at the pool. Your comments will be noted, and we'll work on ensuring a more peaceful environment for our guests. We appreciate your patronage and hope to welcome you back for another fantastic stay in the future!Sincerely, Lucky Rao General Manager

10/10 Excelente

Brianna

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was very nice, staff was excellent, would stay again
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 18 abr. 2024
Dear Brianna,Thank you for your kind words and excellent rating! We're delighted to hear that you found our hotel very nice and that our staff exceeded your expectations. It's always a pleasure to know that our guests had a great experience and would choose to stay with us again. We look forward to welcoming you back for another wonderful stay.Sincerely, Hotel Manager

8/10 Bueno

Janet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager, el 17 abr. 2024
Dear Janet,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you had a positive experience overall. If there are any areas where we can improve and make your next stay even better, please don't hesitate to let us know. Your satisfaction is important to us, and we look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

10/10 Excelente

Karlie

Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 6 may. 2024
Dear Karlie,Thank you for taking the time to rate us 5 out of 5 on Expedia! We appreciate your positive feedback and are delighted to hear that you had a great experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager

8/10 Bueno

Joseph

Se hospedó 1 noche en abril de 2024
Respuesta de General Manager , el 5 may. 2024
Dear Joseph,We value your business and thank you for taking the time to rate your stay at our hotel. If there is anything we can do to raise your rating from a 4 to a 5, please let us know.Sincerely, Lucky Rao General Manager

10/10 Excelente

Tatiana

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 17 abr. 2024
Dear Tatiana,Thank you for your perfect rating! We're delighted to hear that you had a great experience during your stay with us. If there's anything specific you enjoyed or any suggestions you have for us to maintain this level of excellence, please let us know. We look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager

10/10 Excelente

Wendy, DeLand

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Highly recommend
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager , el 12 abr. 2024
Dear Wendy,Thank you so much for your glowing recommendation! We're thrilled to hear that you had a fantastic experience at our hotel. Your endorsement means a lot to us, and we truly appreciate your support. We look forward to welcoming you back for another wonderful stay in the future!Sincerely, Lucky Rao General Manager

10/10 Excelente

Justin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was good had a nice stay Everything I needed was so close nice room clean room not one problem this was my second stay and i plan on staying many more times in the near future
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 2 abr. 2024
Dear Justin,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you had a pleasant stay and that everything met your expectations. Providing a clean and comfortable room, along with convenient amenities, is our priority, and we are delighted that you plan to stay with us again in the future. We look forward to welcoming you back for many more enjoyable stays.Sincerely,Hotel Manager

8/10 Bueno

Sara

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property is super conveniently located. The room was small but clean. There were some minor cosmetic things that the room needed but it was good overall. Breakfast was decent there were no eggs or bacon but there were waffles, a toaster, microwave, etc. the only reason I did not give this hotel 5 stars is because there was a live roach in the room. The roach looked like it had been sprayed with pesticides so that’s good.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager , el 22 mar. 2024
Dear Sara,Thank you for your feedback. We're glad to hear that you found our hotel conveniently located and that your room was clean overall. We apologize for any inconvenience caused by the cosmetic issues and the presence of a roach in your room. Please rest assured that we take such matters seriously and have taken immediate action to address them. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Lucky Rao General Manager

8/10 Bueno

Justin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was only two things that was wrong was the time that it took to get me in the room i had a reservation so i just dont understand what took so long and the stair well was next to my room and every time someone used the stairs the door slammed hard it woke us up a few times but overall the room was excellent staff was kind
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 20 mar. 2024
Dear Justin,Thank you for taking the time to share your feedback. We apologize for the delay in checking you into your room and the inconvenience caused by the nearby stairwell. We appreciate your positive comments about our room quality and kind staff. We value your feedback and will work on addressing the issues you mentioned. We hope to welcome you back for an even better experience in the future.Sincerely, Lucky Rao

2/10 Terrible

Benjamin John Dallas

No le gustó: Condiciones de la propiedad
Train your staff on how to instruct guests to use the keyless entry.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 18 mar. 2024
Dear Benjamin John Dallas,Thank you for providing your feedback about your recent stay with us on Expedia. We apologize for any inconvenience you experienced regarding the keyless entry system. Your comments regarding staff training on this matter are duly noted, and we will take immediate steps to ensure that our team is well-equipped to assist guests with using the keyless entry system effectively.We appreciate your valuable input, and we hope to have the opportunity to welcome you back for a more satisfying stay in the future.Sincerely,Hotel Manager

10/10 Excelente

Angela

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was decent... a couple improvements could be made.... microwave didn’t work, shower smelled moldy, and windows could use black out curtains!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager , el 11 mar. 2024
Dear Angela,Thank you for your feedback and perfect rating. We apologize for the issues you encountered during your stay, including the non-functional microwave, moldy smell in the shower, and lack of blackout curtains. We will address these concerns promptly to ensure a better experience for our guests in the future. Your satisfaction is important to us, and we appreciate your understanding. We hope to welcome you back for an improved stay next time.Sincerely, Lucky Rao General Manager

10/10 Excelente

Q

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice. Quiet. Convenient.
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager , el 6 mar. 2024
Dear Q,Thank you for your feedback. We're delighted to hear that you had a nice, quiet, and convenient stay with us. Your satisfaction is our priority, and we appreciate your positive comments. We hope to welcome you back for another enjoyable stay in the future! Sincerely, Lucky Rao General Manager

8/10 Bueno

Jay

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Our stay was good. The staff was friendly and helpful. The rooms were clean. The beds just ok for comfort. The walls seemed pretty thin. Could easily hear the tv next to us. Overall a good stay but way overpriced because it was bike week.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager , el 5 mar. 2024
Dear Jay,Thank you for your feedback and rating. We're glad to hear that you had a good stay and that our staff was friendly and helpful, and the rooms were clean. We apologize for any inconvenience caused by the comfort of the beds and noise from neighboring rooms. Your comments are valuable to us, and we'll use them to make improvements. We understand your concerns about pricing during bike week and will consider adjustments for future events. We hope to welcome you back for an even better experience in the future.Sincerely, Lucky Rao General Manager

8/10 Bueno

Barbara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to eatery
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager , el 8 mar. 2024
Dear Barbara,Thank you for your review. We're glad to hear that our hotel's proximity to eateries was convenient for you during your stay. If there are any other areas where we can improve to earn a higher rating from you in the future, please let us know. We appreciate your feedback and hope to welcome you back soon.Sincerely, Lucky Rao General Manager

6/10 Aceptable

Sandy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was a little slow but the property was well maintained and the price was very reasonable.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager , el 2 mar. 2024
Dear Sandy,Thank you for your feedback. We apologize for any delay during the check-in process but are pleased to hear that you found our property well-maintained and the price reasonable. We appreciate your understanding and hope to provide you with a smoother check-in experience on your next visit. We look forward to welcoming you back in the future!Sincerely, Lucky Rao General Manager

6/10 Aceptable

Jean Carlo

Viaje familiar con niños
No le gustó: Condiciones de la propiedad
rooms with a strong smell of chlorine and wet carpets. bathroom without door. very simple breakfast.very noisy room you can hear everything from the next room
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager , el 27 feb. 2024
Dear Jean Carlo,We apologize for the inconveniences you experienced during your stay. Your feedback regarding the strong smell of chlorine, wet carpets, lack of bathroom door, breakfast quality, and noise disturbances is concerning. We will address these issues promptly with our team to ensure improvements are made. Thank you for bringing these matters to our attention, and we hope to provide you with a better experience in the future.Sincerely, Lucky Rao General Manager

4/10 Malo

Bonnie

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
The room didn’t have curtains so I asked for a new room. The front desk girl told me it’s OK you’re on the second floor. I just stared at her until she gave me a new room.
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager , el 22 feb. 2024
Dear Bonnie,We apologize for the inconvenience you experienced with the lack of curtains in your initial room. It's essential that your accommodations meet your expectations, and we regret any discomfort caused. We're glad the front desk was able to provide you with a new room. We appreciate your understanding, and if there's anything else we can do to improve your stay, please let us know.Sincerely, Lucky Rao General Manager