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Opiniones de Hampton Inn by Hilton Ottawa Airport, ON, CN

2.5 out of 5
Hampton Inn by Hilton Ottawa Airport, ON, CN
2869 Gibford Drive, Ottawa, ON

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 768 de 1180 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 304 de 1180 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 66 de 1180 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 16 de 1180 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 26 de 1180 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente hotel cerca del aeropuerto, nos quedamos en 4 hoteles en diferentes ciudades en Canadá y este es el único que no nos cobró el estacionamiento :) el desayuno muy bien y la habitación también.
Se hospedó 1 noche en marzo de 2024
Respuesta de GL, el 5 abr. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

2/10 Terrible

Andreina

Se hospedó 7 noches en diciembre de 2023
Respuesta de FM, el 23 mar. 2024
Thank you for taking the time to tell us about your experience at the Hampton Inn by Hilton Ottawa Airport. We appreciate the feedback, and we hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Roberto Fabian

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 8 noches en diciembre de 2023
Respuesta de GSA, el 9 ene. 2024
Thank you for taking the time to tell us about your experience at the Hampton Inn by Hilton Ottawa Airport. We appreciate the feedback, and we hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Betty

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They allowed me to check in early the check staff were very happy and friendly
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Georgia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Welcoming staff and helpful Good breakfast!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Joe

Very nice property; exceptionally clean, very good breakfast included. Pool was excellent.
Se hospedó 6 noches en mayo de 2024

10/10 Excelente

Dina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Nicole

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved the complimentary breakfast. But I had tried to book an early check in and late check out. They told me it couldn’t be done till the day of. I called at 5:45am for a late check out and was told they couldn’t because it was already taken.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Kishore

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Michael

Se hospedó 1 noche en mayo de 2024

10/10 Excelente

ALLARKKUMAR

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay at this property
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Sandra

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Bathroom had no exhaust fan so shower dispensers came unglued and fell off wall, and walls, mirror, and ceiling were too wet after showers. I may never stay at a Hampton Inn again.
Se hospedó 4 noches en mayo de 2024
Respuesta de GL, el 17 may. 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excelente

Lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, good parking and easy access to city via car. All this on top of lovely service
Se hospedó 2 noches en mayo de 2024
Respuesta de GL, el 15 may. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

10/10 Excelente

Christopher

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cleanliness
Se hospedó 1 noche en mayo de 2024
Respuesta de GL, el 15 may. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

10/10 Excelente

Pierre

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It would be fun to have somebody who speak French at the reception
Se hospedó 1 noche en mayo de 2024
Respuesta de GL, el 13 may. 2024
Thank you for your feedback, we are glad you enjoyed your stay. We appreciate your feedback and will be passing it along to the appropriate departments.

10/10 Excelente

Robbin

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de GL, el 15 may. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

8/10 Bueno

Adrienne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de GL, el 15 may. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

10/10 Excelente

Kathleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was very nice and close to the airport
Se hospedó 4 noches en marzo de 2024
Respuesta de gl, el 13 may. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

10/10 Excelente

Beth

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was hoping there would be a restaurant or at least a coffee shop on the premises.
Se hospedó 1 noche en mayo de 2024
Respuesta de GL, el 13 may. 2024
Thank you for your feedback, we are glad you enjoyed your stay. Unfortunately, we just have breakfast available on site. However, there are walking distance restaurants.

10/10 Excelente

Farrell

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was super helpful and very courteous. Even when I stupidly couldn't figure out how to open the drain in the bathroom sink. DOH! I would stay there again!
Se hospedó 2 noches en mayo de 2024
Respuesta de GL, el 13 may. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

10/10 Excelente

Victor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de gl, el 13 may. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

10/10 Excelente

Philip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome
Se hospedó 4 noches en mayo de 2024
Respuesta de GL, el 8 may. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

10/10 Excelente

Harry

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great I would recommended to anybody
Se hospedó 2 noches en mayo de 2024
Respuesta de GL, el 7 may. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

8/10 Bueno

gregory

Le gustó: Limpieza y servicio y personal
Na
Se hospedó 1 noche en mayo de 2024
Respuesta de GL, el 6 may. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024
Respuesta de GL, el 7 may. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

8/10 Bueno

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
5 mins from airport
Se hospedó 1 noche en abril de 2024
Respuesta de GL, el 6 may. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

10/10 Excelente

Tyrone, North York

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Late check out time.
Se hospedó 1 noche en mayo de 2024
Respuesta de GL, el 6 may. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

10/10 Excelente

Jennifer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great shuttle service
Se hospedó 1 noche en mayo de 2024
Respuesta de GL, el 3 may. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

10/10 Excelente

Antara

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s great
Se hospedó 1 noche en mayo de 2024
Respuesta de GL, el 3 may. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

10/10 Excelente

Krista

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de GL, el 6 may. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

6/10 Aceptable

Sherry

Viaje familiar con niños
Le gustó: Servicio y personal
The pool was dirty and over clorinated, the room furnace was dirty and it was blowing cold air which we had to get turned off...
Se hospedó 1 noche en abril de 2024
Respuesta de GL, el 2 may. 2024
We're sorry you didn't enjoy your stay. However, we appreciate your feedback and will be passing it along to the appropriate departments.

10/10 Excelente

Richard

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good value
Se hospedó 1 noche en febrero de 2024
Respuesta de GL, el 30 abr. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

10/10 Excelente

Jonathan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, quiet hotel for the most part - can sometimes hear doors being opened/closed, but generally good. Nice comfortable bed, breakfast is great and parking is free!
Se hospedó 2 noches en abril de 2024
Respuesta de GL, el 29 abr. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

10/10 Excelente

Lori

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Helpful and friendly staff.
Se hospedó 1 noche en abril de 2024
Respuesta de GL, el 29 abr. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

10/10 Excelente

Patrice

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice, clean hotel. Perfect for our needs. Breakfast was good for my husband, I would have appreciated some gluten free options for myself.
Se hospedó 1 noche en abril de 2024
Respuesta de GL, el 29 abr. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

4/10 Malo

Carolyn

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was excited to go on a long weekend trip with my mom. Unfortunately, the second we got there it didn’t go as planned. When checking in, the front desk wasn’t polite at all. We checked in about 3:30-4pm. So not late. She didn’t say hi, how are you. Nothing just, name? Didn’t tell us our room number, or about breakfast. Got to the room and it was fine. The following day we saw ants by the ice machine. Called down to let them know. They said they would send someone right away. They didn’t. Late that night the spill was gone but the ants where still there. Eventually they made it into our hotel room which was wall to wall with the ice machine. Hotel room issues included, the bathtub bottom didn’t seem clean, had build up of something. The tv and fridge didn’t work well and the internet sucked. All things we are paying for. The breakfast was pretty good, except I felt watched and judged by the staff the whole time as they were just standing by the door staring at everyone. Ants aside, the staff weren’t that pleasant and obviously didn’t enjoy their jobs. That being said I would not recommend or stay at that location ever again.
Se hospedó 2 noches en abril de 2024
Respuesta de GL, el 29 abr. 2024
Thank you for taking the time to provide feedback about your experience at Hampton Inn by Hilton Ottawa Airport.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excelente

Mohneesh

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de GL, el 29 abr. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

10/10 Excelente

Shelley

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
loved the room and the friendliness
Se hospedó 2 noches en abril de 2024
Respuesta de GL, el 29 abr. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

10/10 Excelente

Fay, Mississauga

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room wasn't too spacious but it was very clean and quiet. The breakfast they offer is great, and the staff is friendly. You can't go wrong for a night's stay!
Se hospedó 1 noche en abril de 2024
Respuesta de GL, el 24 abr. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

2/10 Terrible

Erhi

Se hospedó 1 noche en abril de 2024
Respuesta de GL, el 15 may. 2024
We're sorry to hear that you didn't have a good experience. We'd love to know what could have been done differently.

8/10 Bueno

Cassandra

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The coffee could have been a little stronger lol. The pool was chilly for me Showers were hot Beds were comfy
Se hospedó 2 noches en abril de 2024
Respuesta de GL, el 24 abr. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de gl, el 24 abr. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

8/10 Bueno

Lisa

Se hospedó 1 noche en abril de 2024
Respuesta de gl, el 13 may. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

8/10 Bueno

Mark, Douglas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Checked in as the night shift was starting. Good experience. Little confused about my res as it showed up as another booking company and not Expedia. Seems Expedia owns quite a few booking services platforms. Nice place and fairly new
Se hospedó 1 noche en abril de 2024
Respuesta de gl, el 22 abr. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

8/10 Bueno

Carey

Se hospedó 4 noches en abril de 2024
Respuesta de GL, el 8 may. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

8/10 Bueno

Lyne, Summerstown

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was as expected. Fine stay.
Se hospedó 1 noche en abril de 2024
Respuesta de GL, el 17 abr. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

10/10 Excelente

Diane

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to EY Centre
Se hospedó 2 noches en abril de 2024
Respuesta de GL, el 16 abr. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

8/10 Bueno

lore

Se hospedó 1 noche en abril de 2024
Respuesta de GL, el 3 may. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

10/10 Excelente

Saikiran

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Superb
Se hospedó 1 noche en abril de 2024
Respuesta de GL, el 16 abr. 2024
Thank you for your feedback, we are glad you enjoyed your stay.

8/10 Bueno

Sandra

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to EY Centre and Lone Star was in walking distance for dinner. Breakfast had lots of options and staff were extremely friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de GL, el 16 abr. 2024
Thank you for your feedback, we are glad you enjoyed your stay.