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Opiniones de Hawthorn Suites by Wyndham Overland Park

3.5 out of 5
Hawthorn Suites by Wyndham Overland Park
11400 College Blvd, Overland Park, KS

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 423 de 1464 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 448 de 1464 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 268 de 1464 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 175 de 1464 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 150 de 1464 opiniones" "

7.2/10

Limpieza

7.8/10

Servicio y personal

6.8/10

Servicios

6.8/10

Condiciones de la propiedad

Opiniones

10/10 Excelente

Alejandro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
working in KC
Good facilities, nice gym, the breakfast is very good. The bed is huge and very comfortable, also the bathroom is very comfortable. The wardobe is also huge. Very good quality for that price
Se hospedó 4 noches en noviembre de 2018
Respuesta de Management, el 28 nov. 2018
Dear Alejandro, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Regards,

10/10 Excelente

Lia

Se hospedó 1 noche en enero de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
I have stayed here many times. It has a nice location near KU med center. It has shopping center and restaurants nearby. It has easy access to the interstate.It's actually located in a somewhat quiet area. It has been showing signs of age though lately.
Se hospedó 3 noches en diciembre de 2020

2/10 Terrible

Cliente verificado

Viaje con mascota, Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
There were police cars there each night. Since we are local, I asked why. They stated there are unsavory people and goings-on. We asked to leave early due to concerns for our safety and they refused to reimburse us.
Se hospedó 3 noches en febrero de 2021

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was closed down and all locked up. I was told it was bought out by a foreign company to be turned into apartments. This was all done without the hotel and or expedia letting me know they were closed. Showed up and no number to call. Called expedia and had a 90 minute wait. Booked another hotel(0 Degree temp) and was asked after they finally called back why I had booked another hotel. Very unpleasant.
Se hospedó 2 noches en febrero de 2021

2/10 Terrible

Cheryl

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The building was padlocked and chained shut.
Se hospedó 2 noches en febrero de 2021

2/10 Terrible

Jadda

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
THEY CLOSED FOR GOOD REASON!
Immediately upon entering my room I knew o wasn’t staying the night. Holes in the wall, finger print ink on the walls from a crime scene that had clearly taken place and not cleaned up after. Broken furniture. It felt unsafe! I went directly back to the front desk and informed the staff working I would like a refund and would be staying else where. I was told the hotel was closing as of Monday and I was “lucky” to get what little service I was getting. And indeed come Monday, the phone lines no longer work. I have yet to get my refund or deposit back for a stay that only lasted one hour, enough time for my Uber to arrive and take me somewhere NICE!
Se hospedó 1 noche en febrero de 2021

6/10 Aceptable

Sara

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
At check in they required a $100 cash deposit. I have stayed here before in the same type of room and no cash was requested. I was told they were
Se hospedó 1 noche en enero de 2021

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly, good services, cleaning, breakfast is better than the others
Se hospedó 1 noche en febrero de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Like the location and coviently located near eateries . No military discounts
Se hospedó 1 noche en enero de 2021

10/10 Excelente

Debra

Se hospedó 1 noche en enero de 2021

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
The ice machine was far away and since it was rainy and cold, we didn’t get out to get any. The window screen was worn and flapping in the wind. There really wasn’t any breakfast to speak of except coffee and waffles. The room was mostly clean, definitely not deep clean though. The bathtub looked clean until filled and then you could scrape a film off it. Bed and pillows were very comfortable though. For the price, it was sufficient.
Se hospedó 1 noche en enero de 2021

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
This location is closing down in a few days.
Se hospedó 1 noche en enero de 2021

2/10 Terrible

Charity

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2021

6/10 Aceptable

James

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Needs a Bit of Improvement
Staff was slow and rude on check-in, room layout was weird, and in need of a little maintenance. Room was clean and the breakfast buffet was a huge plus during these COVID times where most hotels have stopped serving free breakfast.
Se hospedó 2 noches en enero de 2021

10/10 Excelente

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2021

2/10 Terrible

NINA

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
It was very comfortable and clean but the stay and amenities were horrible
Se hospedó 1 noche en enero de 2021

4/10 Malo

Ken

Se hospedó 3 noches en enero de 2021

2/10 Terrible

Lexi

Se hospedó 3 noches en enero de 2021

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en enero de 2021

2/10 Terrible

Matthew

No le gustó: Limpieza y condiciones de la propiedad
The staff was really rude and the room was dirty. Bathtub was stained and the shower curtain was stained and smelled like urine. Also the sheets were dingey looking.
Se hospedó 1 noche en enero de 2021

4/10 Malo

Jasmine

Se hospedó 1 noche en enero de 2021

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
I Always enjoy my stay @ the Hawthorn. Except this Is the 3rd Time I’ve Reserved a specific room online with a specific price & upon arrival the room Is amazingly changed & upgraded for a significantly Higher price?
Se hospedó 1 noche en enero de 2021

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en enero de 2021

6/10 Aceptable

Charissa

Se hospedó 2 noches en enero de 2021

2/10 Terrible

NoWay, MO

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Deteriorated property, Wyndham should be ashamed to include this property in the umbrella. Parking lot lights out, cigarette butts everywhere. Outside of buildings dirty. The room had not been vacuumed. Cheetos on the floor, dried tomatoes (?) on bathroom floor. Walls & doorways covered in grunge. Half smoked cigarettes on top of door jams, seriously. Fire alarm not working, hanging from ceiling by wire, mirrors covered in finger & child sized hand prints. Dust everywhere, toilet didn't flush right. Disgusting!
Se hospedó 1 noche en enero de 2021

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2020

8/10 Bueno

Nekandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This reason for staying here was because of the fire place. The fireplace didn't work and I made the front desk aware. I was told they would have it looked at and never did. Outside of the that issue,I enjoyed my stay.
Se hospedó 3 noches en diciembre de 2020

2/10 Terrible

Shauntay

Se hospedó 1 noche en enero de 2021

4/10 Malo

Pastrypro

Viaje en pareja
No le gustó: Condiciones de la propiedad
The walls are super thin. The adjoining room threw a party until 3 am. The rooms definitely needs to be updated. Kitchen needs to be stocked better. I had 1 glass in the cabinet.
Se hospedó 1 noche en diciembre de 2020

6/10 Aceptable

Nesha, Overland parks,ks

Viaje familiar con niños
No le gustó: Limpieza
There was trash from previous person overflowing under the sink. The sofa bed was nasty! There was stains on curtains.No remote for tv in front room. Positive was the fireplace.
Se hospedó 1 noche en diciembre de 2020

2/10 Terrible

Jessica

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2020

8/10 Bueno

Tiffany

Se hospedó 1 noche en diciembre de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable
Good stay As usual.
Se hospedó 1 noche en diciembre de 2020

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2020

10/10 Excelente

Laura

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Find out if the hot water works before booking
No hot water for 2 days in a row!
Se hospedó 1 noche en diciembre de 2020

8/10 Bueno

deborah K.

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2020

2/10 Terrible

EricaOdems, Overland Park Ks

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My room was dirty the front this is very unprofessional rude I didn’t have no appliances I had to go home and bring my own i’ve stayed at this hotel three times and after this last time I would never go back or recommend anybody my remote had no battery’s I was very unhappy I had to clean my own room
Se hospedó 2 noches en diciembre de 2020

8/10 Bueno

Mike

Se hospedó 2 noches en diciembre de 2020

8/10 Bueno

Aurola

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2020

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not as Advertised.
The main lobby was well put together, but the room was not as advertised. It is less of a suite and more of one room with a comically large closet. The grounds were nice to walk around when there was not a domestic disturbance from one of the adjacent buildings.
Se hospedó 1 noche en diciembre de 2020

10/10 Excelente

E.Miser, Houston

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
One of the best places I have stayed. Amazing staff and amenities. I will be staying there every time I am in town.
Se hospedó 2 noches en diciembre de 2020

10/10 Excelente

Cristina

Se hospedó 4 noches en diciembre de 2020

10/10 Excelente

Lorie

Se hospedó 1 noche en diciembre de 2020

4/10 Malo

Delia

Se hospedó 2 noches en diciembre de 2020

2/10 Terrible

Tia

Se hospedó 2 noches en diciembre de 2020

6/10 Aceptable

John

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Find a better hotel
The beds were confy . the fireplace didnot work the floors were stained and dirty as was the couch. I guess you get what you pay for.
Se hospedó 2 noches en diciembre de 2020

10/10 Excelente

Cheryl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Surprise!
Surprised at quality of room. Priced so low I was expecting less, but was disproved by room presence
Se hospedó 1 noche en diciembre de 2020

10/10 Excelente

Celestine

Se hospedó 1 noche en diciembre de 2020

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en diciembre de 2020