Dear Katiuska,Thank you so much for the review. We're disappointed to hear your stay did not live up to your expectations and apologize for any inconvenience faced. Please feel free to reach out to us so we may look further into this issue and do what we can do to correct this.

Dear Blanca,Thank you for taking the time to leave a review. We are pleased you enjoyed our warm hospitality and will pass your compliments on to the team. We apologize for any inconvenience and will use your feedback to help us evolve as a destination. We hope you'll consider staying with us again soon.

Dear Miguelina, It was wonderful having you as our guest recently. While we are making improvements, we never want to inconvenience our current guests, and we apologize for any disappointment in this respect. Thank you for your patience and understanding, and we look forward to welcoming you back in the future to enjoy all that we have to offer!

Thanks for staying with us. We appreciate your feedback!

Dear Margarita,Here at Hilton Singer Island Oceanfront / Palm Beaches Resort, it is always our goal to exceed our guests expectations, so we are thrilled that we managed to achieve that for you this time around! Thank you for your glowing review, and we would be honored to welcome you back again anytime!

Dear Yalina,It was an honor to host you over Mother's Day at Hilton Singer Island Oceanfront / Palm Beaches Resort. We take pride in providing impeccable service, so we're distressed to read about your experience at the pool bar. Rest assured, any missteps won't be repeated. On behalf of our team, we hope to have the pleasure of serving you and your family again.

Dear Raul,We loved having you stay with us at Hilton Singer Island Oceanfront / Palm Beaches Resort. It was our pleasure to provide you with attentive service, as we do all we can to ensure a terrific experience. Come back soon!

We're sorry you did not have a great experience during your stay. We hope you did speak to a manager regarding the problems that accrued. If not, please contact the hotel.

Dear Maite, We appreciate your review and are happy to hear that your stay went well.

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We're happy to hear you enjoyed your stay. We appreciate your review.

Thank you for your review.

Thank you for your review of your recent stay with us.

Thank you for your review of your recent stay with us. We're happy to hear that you feel great about everything.

We're sorry about your experience at the hotel. This will be brought to the manager's attention for improvement. Thank you for your feedback.

Thanks for staying with us. We appreciate your feedback and hope to see you again.

Thank you for staying with us. We appreciate your review.

Thank you for your review of your recent stay with us.

Thanks for staying with us. We're happy you enjoyed the property. We appreciate your feedback and hope to see you again soon.

Thank you for your recent stay with us. We're happy to hear that you enjoyed the breakfast. We appreciate your feedback and hope to see you again soon.

Thank you for your recent stay with us. We appreciate your review.

Thank you for your recent stay with us. We appreciate your review.

Thank you for your recent stay with us and for your feedback. We look forward to welcoming you back in the near future.

Thank you for your recent stay with us. We are pleased you enjoyed yourself and look forward to welcoming you back in the near future.

Thank you for your recent stay with us. We are pleased you enjoyed yourself and look forward to welcoming you back in the near future.

Thank you for your recent stay with us. We are pleased you enjoyed yourself and look forward to welcoming you back in the near future.

Thank you for your recent stay with us. We are so pleased you enjoyed yourself and look forward to welcoming you back in the near future. We will look into the staff mentioned.

Thank you for your recent stay with us. We are pleased you enjoyed yourself and look forward to welcoming you back in the near future.

Thank you for your feedback. We will be addressing your concerns.

Thank you for your recent stay with us. We are so pleased you enjoyed yourself and look forward to welcoming you back in the near future.

Dear Roger,We appreciate your feedback. As you mentioned, we are currently undergoing various renovations and we are excited for their completion in May. It would be a privilege and honor to be given another opportunity at delivering the experience you expected during your stay. We hope you come back to visit once our renovations are completed.

Dear Joseph,Thank you for taking the time to share your thoughts. It greatly saddens us to hear we were unable to meet your expectations and that you were disappointed with your experience. Please accept our apologies for any inconvenience our updates may have caused and that the pool is not currently open. We also encourage our guests to notify our front desk team of any problems that may occur so we can find a solution and make sure you have a positive stay. We will certainly address the concerns you raised internally and work with our team to review where we need to be doing better. We're grateful for your valuable input, and if given the opportunity, we would like to provide the stay you were hoping for.

Dear Lisa,While we thank you for being our guest and sharing your feedback, we are sorry you had a disappointing visit. As we work toward the finishing stages of our renovations, we are making every effort to minimize the impact on our guests and apologize that it interfered with your stay. We do promise some amazing changes that are expected to be completed by the end of May, so we hope you will come back once the renovations are finished so you can enjoy everything we have to offer.

Dear Thomas,Thank you for sharing your feedback. We regret to hear about the lack of communication regarding the renovations at our property and any frustration or inconvenience caused. Our pool is estimated to reopen as soon as next month, with other enhancements concluding around the same time. Your understanding is greatly appreciated, and we hope to have the chance to welcome you back under better circumstances.

Dear María,Thank you for sharing your experience at The Singer Oceanfront Resort, Curio Collection by Hilton! Ensuring a pleasant environment for our guests is paramount, and we're pleased that our efforts have been recognized. We look forward to welcoming you back for another delightful stay.

Dear Jonessa,Thank you for your feedback. We regret any inconvenience caused by the unavailability of the pool and gym during your stay due to ongoing rejuvenation and transformation. We strive to ensure all guests are aware of any changes to our amenities and apologize if this was not communicated effectively to you. Our website includes the most accurate and up-to-date information regarding our current amenities and updates. We hope to welcome you back once our renovations are complete so you can enjoy the enhanced facilities.

Dear Mikayla,Thank you for sharing your experience at The Singer Oceanfront Resort, Curio Collection by Hilton. We're glad you enjoyed our beach access, clean room, and friendly team. However, we regret any inconvenience caused by the ongoing construction and the challenges you encountered with the amenities. Your feedback is invaluable, and our team will address these matters to enhance our guest experience. We hope to welcome you back, offering a stay that more closely aligns with the high standards we strive to uphold.

Dear Kerry,Thank you for your review. We sincerely regret to learn of your disappointment with your recent experience. While we are making improvements, we never want to inconvenience our current guests, and we apologize for any dismay in this respect. Your feedback helps us improve, and we’ll strive to ensure a smoother experience for your future enjoyment. It was a pleasure having you here, and we hope you will give us another chance in the future to change your lasting impression.

Dear Jason,It is wonderful to know that you had an excellent experience with us. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your perfect rating, and we hope you return soon!

Dear Kurt, We apologize for any inconvenience caused by our facility upgrades during your stay. Information regarding our current efforts and affected areas is available on our website and third-party booking platforms. Nevertheless, we will ensure improved communication from our staff regarding these enhancements and closures. Our ongoing transformation aims to enhance the guest experience significantly. We look forward to welcoming you back to experience the improvements firsthand.

Dear Lea,Thank you for choosing to stay with us at The Singer Oceanfront Resort, Curio Collection by Hilton. Our goal is to provide every guest with pristine accommodations, so we're thrilled that was the case for you. It's also great to read our friendly team was a highlight of your trip. We'll be sure to pass your compliments along to Rocio and Safir! However, we offer our sincere apologies for any discomfort you experienced with our pillows and for any inconvenience you encountered with some of our amenities. Your suggestions are appreciated and will be kept in mind moving forward. Nevertheless, we trust this didn't detract too much from your overall trip. The pleasure was all ours, and we hope you'll choose to visit us again in the future.

Thanks so much for your feedback, and thanks for staying with us!

Dear Leidisbel,Thank you for taking the time to leave your review. We are very sorry to hear about the issues you encountered during your stay. We have passed on your feedback to the appropriate management to help improve the experience of future guests.

Thanks for your feedback. We appreciate you staying with us!