Dear Teodora,Thank you for your feedback.How can we improve our service quality in order to reach those 5 five stars ?Looking forward to hearing from you soon,Regards,Sylvia ZUE EYI - Chief Marketing Officer

Dear Mikel,Thank you for your review.Can you tell us more about your experience ?Looking forward to welcoming you back soon!Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Querida Dolores,Gracias por compartir esta nota con toda la comunidad de Expedia. Estamos encantados de haber sabido responder a todas sus necesidades durante su estancia.¿Cómo podemos mejorar nuestra calidad de servicio?Deseándole una semana agradable,Sylvia ZUE EYI - Directora de Marketing @HotelParisNeuilly

Dear Rolando,Thank you for your feedback!We are delighted to hear that you had a pleasant stay in our establishment.We are looking forward to seeing you again during your next stay in Paris.Kind regards,Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Dear Cristina, Thank you for taking the time to have written a comment after your stay at Hôtel Paris Neuilly. We won't hesitate to share it with the team. We hope welcoming you again at the hotel any time soon. Regards,

Bonjour Madame Dolores, Nous vous remercions pour vos agréables commentaires à notre égard. Nous ne manquerons pas de les partager avec l'ensemble de l'équipe. Au plaisir de vous revoir parmi nous. Cordialement,

Cher François, Nous vous remercions sincèrement pour cette note parfaite de 5/5!Il est important pour nous de savoir que vous avez passé un agréable séjour en notre compagnie.En vous souhaitant de passer une excellente fin de semaine.Au plaisir de vous revoir,Sylvia ZUE EYI - Directrice Marketing

Dear Kuninosuke,Thank you very much for this perfect ranking about your stay in our hotel.We are delighted to hear that you did have a great time with us.We hope to have the chance to welcome you back anytime soon,Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Dear Vesna,Thank you for this perfect ranking! We are glad to hear you had a perfect stay at our hotel.Looking forward to seeing you again soon,Have a productive week!Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Chère Maureen,Nous vous remercions d'avoir pris le temps de noter votre expérience à l'hôtel Paris Neuilly.Comment pouvons-nous améliorer notre qualité de service la prochaine fois ?Au plaisir de vous revoir,Sylvia ZUE EYI - Directrice Marketing

Dear Cheikh,Thank you for taking the time to write such a good review!It is very gratifying to know that you were impressed with the hotel's quality of servc.Looking forward to seeing you on your next business trip to Paris.Kind regards Sylvia ZUE EYI - Chief Marketing Officer

Cher Bruno,Un énorme merci pour ce charmant avis partagé avec l'ensemble de la communauté d'Expedia!Nous sommes ravis de savoir que vous avez particulièrement la propreté des espaces et l'amabilité du personnel.Nous espérons avoir la chance de vous accueillir de nouveau.Cordialement,Sylvia ZUE EYI - Directrice Marketing

Dear Laura,Thank you very much for taking the time to leave such useful feedback!We are so happy to read that you found the hotel and housekeeping staff fantastic.How can we improve the experience next time ?Have a nice week!Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Cher Christophe, Merci pour votre commentaire, nous sommes ravis de savoir que l'amabilité du personnel, la qualité de a literie ont su correspondre à vos attentes et à celles de vos amies; qui sont revenues 2 fois en moins de 10 jours.Nous avons mis à jour vos préférences, la prochaine fois, nous veillerons à vous attribuer une chambre donnant sur l'Avenue Charles de Gaulle. Nous partageons votre sentiment en ce qui concerne la hausse du montant de la taxe de séjour comme nous l'avons expliqué de vive voix; la décision relative à ce changement n'est malheureusement pas de notre ressort.Au plaisir de vous revoir parmi nous et vous offrir un service sans faute du début à la fin à cette fois-ci,Cordialement,Sylvia ZUE EYI - Directrice Marketing

Cher François, Nous vous remercions pour cette charmante note de 5/5.Nous sommes ravis d'avoir répondu à tous vos besoins lors de votre séjour. Toute l'équipe se joint à moi pour vous présenter nos meilleurs vœux de bonheur et de santé pour l'année 2024! Sincèrement

Cher J-François,Nous vous remercions d'avoir pris le temps de rédiger un commentaire suite à votre séjour à l'hôtel Paris Neuilly!Comment pouvons-nous rendre l'expérience parfaite la prochaine fois ?Nous espérons avoir le plaisir de vous revoir prochainement. Toute l'équipe se joint à moi pour vous présenter nos meilleurs vœux de bonheur et de santé pour l'année 2024. Sincèrement

Chère cliente,Nous sommes ravis de recevoir un avis aussi positif de la part d'un client fidèle!Un énorme merci car votre retour plus que positif a su donner le sourire à l'ensemble de l'équipe en ce début de semaine, nous sommes ravis que l'hôtel vous plaise autant !Au plaisir,Sylvia ZUE EYI - Directrice Marketing

Cher Pierre Emmanuel,Merci pour le commentaire.Nous sommes navrés et surpris de recevoir un tel avis de la part d'un client habitué, d'autant plus que lorsque nous avons vu en personne tout semblait se passer pour le mieux.Comment pouvons-nous améliorer l'expérience la prochaine fois ?En vous souhaitant une agréable fin de journée,Cordialement,- Sylvia Zué Eyi, Directrice Marketing

Dear Spencer,Thank you for your feedback!We are delighted to hear that you had a pleasant stay in our establishment. Apparently, the hotel did match your expectations.We are looking forward to seeing you again during your next stay in Paris.Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Dear Ronald,We are sincerely sorry and surprised at this hour. When the employee who made the mistake contacted you, you finally decided to keep the same room. We wanted to refund you immediately. Unfortunately, since you have made the payment via a third party agency, it is through the same channel that you must also request a refund.We hope that we will not remain on this negative impression, Looking forward to welcoming you soon,Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Dear Mohammed,We thank you for taking the time to share such a positive rank!Your feedback helps us not only to improve the quality of our services but also to value the efforts of our employees who work with passion on a daily basis.Feel free to come back whenever you want, the Paris Neuilly team will always be delighted to see you,Warm regards,Sylvia ZUE EYI - Chief Marketing Officer

Dear Joan,Thank you very much for taking the time to rate your experience. We are glad to know that you had a great experience among us.We hope that we will have the opportunity to welcome you again;Have a nice day!Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Dear Triin,Thank you for your feedback.If you have any precise suggestion on how to improve our services, please feel free to contact us.Looking forward to welcoming you back in the future!Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Dear Junichi,Thank you so much for taking the time to rank your experience at the Paris Neuilly Hotel.Looking forward to hearing from you soon!Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Dear guest,Thank you very much for this positive and detailed review!We are glad that you appreciated the closeness to the subway Line 1, the room comfort.Since your stay, we have strengthened our room inspection procedure before each guest’s arrival so that such an incident does not happen again.If you have any precise suggestion on how to improve our services, please feel free to contact us.Looking forward to welcoming you back in the future!Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Dear Mohamed,Thank you very much for taking the time to share a review with the Expedia community.We are glad to know that you had a great stay among us.We hope that we will have the opportunity to welcome you again;Have a nice week!Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Dear Jane,Thank you for taking the time to write a positive review about your stay with us.In classic rooms, we put at your disposal a carafe of water (filtered, BRITA fountain).I confirm that the deluxe rooms and Junior suites are equipped with a minibar. We provide various drinks: still and sparkling water, a fruit juice, a can of coca.Hope to see you again soon,Sylvia ZUE EYI - Chief Marketing Officer

Dear Andreas,Thank you very much for this amazing feedback following your stay in our hotel. We are glad to know that you enjoyed the neighborhood, the bedding,and the friendliness of our staff members.Warm regards from Paris,Sylvia ZUE EYI - Chief Marketing Officer

Dear Rossana,Thank you very much for this lovely comment following your stay in our hotel. It is always a pleasure to hear that our guests have had a pleasant stay with us.Please feel free to come back whenever you feel like it !Warm regards from Paris,Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Cher Pierre Emmanuel,Merci pour votre retour.Nous sommes navrés et surpris la satisfaction n'a pas été au rendez-vous.Pouvez-vous nous en dire plus sur votre expérience ?En espérant vous recevoir à nouveau et vous offrir un service digne de ce nom,Cordialement,Sylvia ZUE EYI - Directrice Marketing

Bonjour Monsieur Pierre, Nous constatons que votre séjour semble avoir été très loin de vos attentes. Quelles sont les choses qui vous on déçus durant votre séjour dans notre établissement ? Comment pourrions-nous faire en sorte de rendre votre prochaine expérience chez nous beaucoup mieux ?Dans l'attente de votre retour, nous espérons vous revoir au plus vite.Cordialement, équipe HPN

Cher Raphaël, Nous sommes ravis d'avoir un retour aussi positif!Au plaisir de revoir prochainement,Chaleureusement,Sylvia ZUE EYI - Directrice Marketing @HotelParisNeuilly

Dear Vishalni,Thank you for your positive comment, we are delighted to hear that you had a pleasant stay with us.Apparently, the cleanliness of the room and the cute little restaurants in the neighborhood matched your expectations perfectly.We remain at your disposal if needed,Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Dear Yoshihiro,Thank you for taking the time to review your recent stay at Hotel Paris Neuilly. We hope to have the opportunity to welcome you again,Have a great weekend!Sylvia ZUE EYI - Chief Marketing Officer

Dear Bahareh,We thank you very much for sharing such a good ranking on Expedia.It is very gratifying to know that you had an amazing stay among us.Looking forward to welcoming you back soon!Warm regards from Neuilly,Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Dear Carole,Thank you for taking the time to leave us a review following your stay at our hotel.We are glad to read that you enjoyed the comfort of your room and the breakfast quality.We are aware that our coffee machine is modern and that some customers need guidance to facilitate its use. Since your departure, stickers have been added in order to indicate the different drinks available.However, we are sorry and surprised to read that our hotel would not be up to its 4 stars.Indeed, in 2022, Atout France, the aggregated organization in this field, renewed our categorization in 4 stars (following different inspections including a mysterious visit).What kind of facilities would you like to find in the hotel next time?Kind regards,Sylvia ZUE EYI - Chief Marketing Officer @HotelParisNeuilly

Dear François, Thank you so much for the great review,We are truly honored to read that you had an amazing time in our hotel. Feel free to come back whenever you feel like it, we will be happy to see you again. Have a lovely weekend!

Dear Madiona,Thank you so much for your lovely comment which made the whole team smile! Apparently, its location and setting matched your expectations perfectly.Kind regards,Sylvia ZUE EYI - Chief Marketing Officer

Cher(e) client(e),Nous vous remercions infiniment pour cette généreuse note!Nous espérons avoir l'occasion de vous recevoir prochainement.Passez une excellente semaine!Au plaisir,Sylvia ZUE EYI - Directrice Marketing @HotelParisNeuilly