Dear Valued Guest,Thank you for sharing your feedback about your recent experience with us. We deeply apologize for the inconvenience caused by the temporary misplacement of your baggage and any confusion regarding our responsibility. We assure you that it was never our intention to neglect the situation or place your belongings in another guest's room.Once the error was discovered, immediate actions were taken to locate and retrieve your luggage, ensuring it was returned to you promptly and without any loss or damage. We understand the frustration and concern this may have caused, and we apologize for any distress or inconvenience it may have caused you.Regarding your comment about our customer service, we sincerely apologize if you felt our team did not meet your expectations. We pride ourselves on delivering exceptional service, and we regret any lapses in communication or support you may have encountered. Your feedback is valuable to us, and we will review and address any areas that require improvement.Furthermore, we regret to hear that the food did not meet your expectations. We strive to provide a diverse and enjoyable dining experience for our guests, and we apologize if we fell short in this regard. Your comments will be shared with our culinary team to ensure we continue to enhance our food offerings.We value your feedback as it allows us to continually improve our services and guest experiences. We hope that you will consider giving us another opportunity to provide you with a flawless stay, where we can exceed your expectations in all aspects.Thank you for choosing our hotel, and we apologize once again for any inconveniences you encountered during your stay.Best regards,

Dear Guest, We would like to thank you letting us know about your opinion, and be sure your comments have been taken on board. kind regards, Fabrice Martin General Manager

Dear Yocely,Thank you so much for your kind words and choosing Le Metropolitan, a Tribute Portfolio Hotel! Thank you also for your loyalty to Marriott!We are thrilled to hear that you enjoyed our service and found our location convenient for exploring the beauty of Paris on foot. It's always a pleasure to know that our guests had a great experience. We look forward to welcoming you back on your next visit to Paris!Best regards,

Dear Jiarui, Thank you for reviewing our hotel. Your complete satisfaction being our main priority, we are honored with the grade you have given to Le Metropolitan. We are looking forward to welcoming you again for another wonderful Parisian experience. Sincerely,

Dear Edward,On behalf of the entire team, I would like to thank you for your feedback.We hope to welcome you again soon,Regards,

Dear Mr Chen,I am sincerely sorry we didn't met your expectations.In order to improve our offer an service, please do not hesitate to send me further details that explain your disappointment.Regards,

Thank you for this kind feedback that has been shared with the entire team.We will be very happy to welcome you again at the Metropolitan !Sincerely,

Cher Bertrand, Nous sommes navrés de votre commentaire qui ne peut en aucun cas être le reflet d'un séjour dans notre établissement. En effet, nous n'avons pas eu l'occasion de vous accueillir. Cordialement,

Dear Guest, Thank you very much taking the time to comment your stay in our property and I'm very sorry to read that your stay did not go as it should. Be sure that all comments have been reviewed with the team to prevent those issues in future. We do hope to welcome you very soon to bring back your confidence in our Hotel. Best Regards, Johann