Dear Madame Gleny, Thank you for taking the time to leave us your impressions about your experience with us. I am really pleased that you have enjoyed the central location of the hotel and the welcoming employees. Nonetheless, we are really sorry about the inconveniences that occured during your stay at the hotel, we were into the process of renewing the whole A/C system, which made it unavailable for some time. Regarding the cleanliness issue, be sure that we have taken your observation seriously and we will make the necessary change. Hoping to have the chance to welcome you another time, with better conditions, Best Regards,

Dear Client, Thank you for taking the time to leave us a review!Be sure that it was a real pleasure to welcome you and participate in making your sojourn a great experience!Until we have the pleasure to welcome you again, Best Regards, Sonia.

Dear Mr Luigi,Thank you very much for your kind words. I can tell you that our staff is very pleased to hear them. We strive to make our hotel as friendly and accommodating as possible and it is very encouraging to see guests such as yourself appreciating our hard work.Hope to see you soon on your next stay,

Dear Ms Genevieve,I am happy to see you appreciated our hotel and the convenience it's location presents. We hope you will consider us for your next stay and hope to see you soon.Best regards,

Dear Masaya, Thank you for taking the time to share your experience, it is important for us!We are happy that you have been satisfied with your stay with us!Hoping to have the pleasure to welcome you another time, Best Regards,

Dear Vinessa, We are really sorry about the noise inconveniences during your stay, be sure we have made some work in the hotel regarding this issue and we understand it might have been difficult to handle. We hope to have the pleasure to welcome you another time, in a peaceful atmosphere, Best Regards, We hope to have the real pleasure to welcome you another time, Best Regards; Sonia.

Dear Mister Thomas, Thank you for your review, We are really happy that you have enjoyed your experience at the hotel, especially the location but also the cleanliness and of course the service. We are sorry about the air conditioning system, we were actually renewing the whole system in order to provide a better service to our clients. Do not hesitate to come back now we have the A/C. Wishing you a great day, Best Regards,

Dear Ulrike; Thank you for your review, We are happy that you have enjoyed the welcoming from the front desk! Be sure it was a pleasure to welcome you, We are really sorry about the inconveniences that happened during your stay. Technical issues arise often without warning and we try our best for it to be resolved as soon as possible. I wanted to thank you for your patience and again sorry for not being able to move you into another room from the first night, due to full booking rooms. The works in the street had been stopped since then, I hope to have the chance to welcome you another time, Best Regards,

Chère Francine, Merci infiniment pour ces charmants mots!Nous sommes plus que ravis que votre expérience chez nous vous ait été agréable et que vous ayez apprécié l'atmosphère moderne et refaite à neuf de l'hôtel. Un merci tout spécial pour l'équipe du Monsieur Helder, ce fut un réel plaisir de vous avoir parmi nous, En espérant vous accueillir de nouveau très bientôt, Bien Cordialement,

Dear Anke, Thank you for your review, we are really pleased that you have enjoyed the latest renovation of the rooms, yet we are really sorry about the fresh paint smell in the room. Yet we guarantee you that we have used non invasive materials for our guest health :)We hope to have the pleasure to welcome you another time soon, Best Regards,

Dear Madame Annalise, An enormous thank you for this amazing review and thank you for taking the time to share it! We are so glad that we were able to participate in such an important occasion for you ! Thank you again for the team ! You will always be welcome at the hotel Monsieur HelderWarm Regards,

Dear Edoardo, Thank you so much for these amazing words you used to describe your stay at the hotel!It was a real pleasure to participate in your sojourn!We are really happy that you have enjoyed the central yet quiet location of the hotel and the amenities of the room!Hoping to have the pleasure to welcome you again, Best Regards, Sonia.

Dear Mister Robert, Thank you for taking the time to share your experience with us! I am very pleased that you have enjoyed all of our plusses and that the location of the hotel and our partner restaurant Wild and the Moon added to your travel!Be sure that we have made some work in the hotel regarding the isolation, in order to improve it :) Hoping to have the pleasure to see you again,Best Regards,

Dear Mister Frank!Thank you very much for your review! We are all really pleased that your sojourn with us was comfortable and that the central location and amenities of the room made it easy :) Thank you for our partner restaurant Wild and the moon, It was a real pleasure to welcome you, Until the next time, Best Regards,

Dear Madame Brigitta,Thank you for sharing your experience with us with such beautiful compliments :) We are really happy that you have enjoyed the central yet quiet location of the hotel, but the amenities of the room and the service as well ! You will always be welcomed at the hotel Monsieur Helder, Best Regards,