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Opiniones de Hyatt Place Park City

3 out of 5
Hyatt Place Park City
4377 Highway 224, Park City, UT

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 637 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 256 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 48 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 27 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 32 de 1000 opiniones" "

9.4/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

9.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maria Fernanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 25 abr. 2024
Maria, it's great to know that you had an experience worth a high rating at Hyatt Place Park City. Your satisfaction is our prime aim. We hope to have the pleasure of welcoming you back in the foreseeable future.

6/10 Aceptable

Gabriel

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
NO CUMPLE
MO HABÍAN DESAYUNOS LA MITAD DE LA SEMANA, NOS ARGUMENTARON QUE NO LLEGARON LOS PROVEEDORES TERRIBLE PROMETEN EL DESAYUNO Y NO CUMPLEN
Se hospedó 7 noches en febrero de 2024
Respuesta de Customer Service, el 15 feb. 2024
Gabriel, es lamentable saber de tu experiencia con el servicio de desayuno. Ciertamente nos esforzamos por mantener la coherencia y es decepcionante saber que nos quedamos cortos durante su visita. Tomaremos en cuenta sus comentarios mientras nuestro objetivo es mejorar nuestras ofertas y servicios. Esperamos que nos brinde otra oportunidad en el futuro para satisfacer mejor sus expectativas.

10/10 Excelente

Alberto Abreu

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great service & breakfast
Se hospedó 4 noches en diciembre de 2023
Respuesta de Customer Service, el 28 dic. 2023
Alberto, it's delightful to see you enjoyed your stay at Hyatt Place Park City, especially our customer service and breakfast. We truly strive to make every guest’s stay memorable. Make sure to visit us again anytime you're in Park City!

10/10 Excelente

Sahira

Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service, el 24 dic. 2023
Sahira, thank you for choosing to stay at the Hyatt Place Park City and taking the time to rate us. We're thrilled that your experience was positive. We hope to welcome you back soon for another fantastic stay!

10/10 Excelente

Sheri

Le gustó: Limpieza
Se hospedó 2 noches en noviembre de 2023
Respuesta de Customer Service, el 5 dic. 2023
Thank you for taking the time to leave this wonderful rating, Sheri! We hope to see you again soon at Hyatt Place Park City so we can share yet another amazing experience!

10/10 Excelente

Sonia Del Rosario

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El Hotel es muy agradable y limpio, brindan un buen servicio
Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service, el 16 ago. 2023
Sonia, muchas gracias por compartir su experiencia en Hyatt Place Park City. Nos alegra escuchar que encontró su estancia agradable y limpia, y que disfrutó de nuestro buen servicio. Esperamos darle la bienvenida nuevamente pronto.

2/10 Terrible

Maria

Viaje en grupo
No le gustó: Limpieza y servicio y personal
Robo de dinero en la habitación
Muy mala experiencia ya que nos robaron un sobre con dinero en efectivo. No contaba con caja fuerte y fueron a hacer la limpieza del cuarto un día antes del que nos habían dicho. Nos dijeron que era muy raro que pasara eso pero nos dieron ningún apoyo o solución. El menú del restaurante es muy limitado y no está rica la comida. No hay ninguna farmacia o tienda cercana al hotel.
Se hospedó 5 noches en marzo de 2022

8/10 Bueno

Montserrat

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 6 noches en marzo de 2022
Respuesta de R Leon, el 14 may. 2022
Thank you for your feedback. We will work on this to improve your future stay.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien un lugar muy cómodo me gusto las instalaciones
Se hospedó 5 noches en marzo de 2021

2/10 Terrible

Cliente verificado

Viaje en pareja
No le gustó: Limpieza y servicio y personal
Lo q me gusto fue la ubicación esta perferta el personal de servicio no es muy bueno principalmente el del cervicio del desayuno te vigilan y se ponen bravos si cojes mas de un producto
Se hospedó 3 noches en enero de 2021

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Al momento de reservar el hotel decía desayuno incluido y era un desayuno grab and go. Deberían avisar con anticipación que están funcionan de esa manera. También decía que había FREE SHUTTLE, no era más que el camión de la ciudad, Publicidad muy engañosa.
Se hospedó 7 noches en enero de 2021

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy cómodo hotel
Excelente servicio y muy cómodo
Se hospedó 5 noches en diciembre de 2020

8/10 Bueno

Gustavo Adolfo Marrero

Se hospedó 6 noches en diciembre de 2020

10/10 Excelente

Jose de Jesus

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Servicio y atención además de ubicación excelente
Se hospedó 3 noches en febrero de 2020
Respuesta de James Allred General Manager, el 10 mar. 2020
Thank you so much! I'm so glad that you enjoyed your stay and our great staff.

10/10 Excelente

Jorge Alejandro

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Segunda ocasión que me hospedo en el hotel y En ambas he quedado muy satisfecho. Personal amable, instalaciones limpias.
Se hospedó 4 noches en febrero de 2020
Respuesta de Hotel Management, el 5 mar. 2020
Thanks for taking the time to leave us a review!

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Samuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2019

10/10 Excelente

Juan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Exelente
Se hospedó 1 noche en abril de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 10 noches en marzo de 2019

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good hotel. Outstanding price. All the staff was very nice. Breakfast is very complete. Logístics to go to sky are easy.
Se hospedó 5 noches en febrero de 2019
Respuesta de Paula Jaramillo - Front desk Manager , el 7 feb. 2019
We are glad you enjoyed your recent stay with us! thank you for choosing Hyatt. we hope to have the opportunity to serve you again!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel con excelente ubicación, cómodo y limpio. Muy recomendable.
Se hospedó 8 noches en diciembre de 2018

8/10 Bueno

Cindy

Viaje con mascota, Viaje familiar
Le gustó: Limpieza y servicios
Convenient location to Willow Park and trails
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and clean and safe.
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 26 may. 2024
David, thank you for your review! The team at Hyatt Place Park City is delighted to hear you found our hotel to be nice, clean, and safe. We look forward to welcoming you back soon!

10/10 Excelente

Michael P, New Hyde park

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good property. Enjoyed our stay.
Se hospedó 4 noches en mayo de 2024
Respuesta de Customer Service, el 20 may. 2024
Michael, thank you for your positive words about Hyatt Place Park City. The team is delighted that you enjoyed your stay. Looking forward to welcoming you back!

4/10 Malo

Brenden

Viaje en pareja
Le gustó: Limpieza
Showed up to checkin after booking 2 weeks in adance to find there was a $110 charge upon checkin. When asked what this charge was for it was explained that it is the resort fee for the ski shuttle and ski storage. I'm glad I got charged a fee for the ski resort services in May. Thanks for that unexpected charge. Likely won't return to this location for that reason.
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service, el 19 may. 2024
Brenden, thank you for sharing your experience. It is regrettable that the additional fee was an inconvenience for you. Your feedback is valuable, and it helps us understand our guests' concerns better. We do apologize that you were not more fully made aware of the many more benefits our hotel provides for the Resort Fee. Among which, Fire Pits and free s'more kits, heated pool deck and towels, daily appetizers, all day tea & coffee as well as discounts with local restaurants and vendors as well as a shuttle to take you around town in the afternoons outside of ski season. We hope you will reconsider staying with us again in the future.

10/10 Excelente

Lezlee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice and clean.
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 11 may. 2024
Lezlee, it's gratifying to hear you found the Hyatt Place Park City up to standard in cleanliness. Thank you for staying with us and leaving your feedback. We hope to welcome you back for another pleasant stay.

10/10 Excelente

denise, Clearfield

Se hospedó 2 noches en mayo de 2024

2/10 Terrible

Charles

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 28 abr. 2024
We appreciate your feedback, Charles.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

10/10 Excelente

Andrew

Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 17 may. 2024
Andrew, thank you for your positive rating of Hyatt Place Park City! We're thrilled you had a great stay and hope to welcome you back soon.

8/10 Bueno

Derek

Le gustó: Limpieza y condiciones de la propiedad
A nice stay!
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 23 abr. 2024
Derek, it's wonderful to hear you had an enjoyable visit at Hyatt Place Park City. We appreciate your kind words and hope to welcome you back in the future!

10/10 Excelente

SOULEE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 8 abr. 2024
Soulee, we're thrilled to know you enjoyed your experience at Hyatt Place Park City. Your high rating is much appreciated. We are looking forward to welcoming you back for another stellar experience. Safe travels.

8/10 Bueno

Daniel, Chula Vista

Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 26 abr. 2024
Daniel, thank you for taking the time to rate your experience at Hyatt Place Park City. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future. Safe travels until then!

10/10 Excelente

RICARDO

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything fine
Se hospedó 8 noches en marzo de 2024
Respuesta de Customer Service, el 31 mar. 2024
Ricardo, thank you for sharing your positive experience. We're thrilled to hear that everything went smoothly during your stay at Hyatt Place Park City. We're looking forward to welcoming you back for another fine stay soon.

2/10 Terrible

Regina

No le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 31 mar. 2024
We appreciate you taking the time to share your feedback, Regina.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 30 mar. 2024
John, thank you for choosing to stay at Hyatt Place Park City and taking the time to rate your experience. We're pleased to note your positive rating and hope to welcome you back in the near future.

6/10 Aceptable

Heidi Janice

No le gustó: Limpieza y servicios
Worst housekeeping EVER! Lack of staff at front desk and bar. Nice to offer apres but everyday same cheap offerings
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 27 mar. 2024
Heidi Janice, we appreciate hearing about your recent experience with us. It's regrettable to learn that housekeeping and front desk services didn't meet your expectations. Our team strives to provide an array of offerings for our guests, and your feedback regarding variety will be helpful in improving the experience for future guests. Thank you for taking the time to share these details.

10/10 Excelente

David

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 21 mar. 2024
David, we're delighted to see your perfect rating for Hyatt Place Park City! It's wonderful to know you had a fantastic experience. We truly value your feedback and can't wait to welcome you back in the near future.

10/10 Excelente

Ioana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I chose this hotel for the convenience of providing a shuttle service and breakfast for my skiing trip. It's clean and quiet.
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 13 mar. 2024
Ioana, it sounds like you found Hyatt Place Park City to be an optimal choice for your skiing trip with our convenient shuttle service and breakfast offerings. It's also fantastic to hear appreciations about the hotel's cleanliness and tranquility. Thank you for choosing us and sharing your experience. Looking forward to welcoming you back for another amazing stay.

10/10 Excelente

Jonathan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome plCe. Large room and clean. Need a shuttle for skiing. Otherwise amazing
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 12 mar. 2024
Jonathan, we're thrilled to hear you enjoyed your stay at Hyatt Place Park City. It's wonderful that you found our rooms spacious and pristine. Your feedback about transportation for skiing has been taken into account. We can't wait to deliver an even more amazing experience on your next visit.

8/10 Bueno

PEDRO

Le gustó: Limpieza y condiciones de la propiedad
Very nice
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 16 mar. 2024
Pedro, it's wonderful to hear you enjoyed your stay at Hyatt Place Park City. We always strive to ensure our guests have a pleasant time. We look forward to welcoming you back in the future.

8/10 Bueno

Jennifer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed to ski and had a really good time. Beds were comfortable and the staff was very nice and helpful. The suggestions I have are: make sure guests know that, although you have a shuttle, space needs to be reserved. Also I would put soup or similar on your in house dining at least for the winter and you might consider ski storage on site. But great stay. Thanks.
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 11 mar. 2024
Jennifer, it's wonderful to hear you had an enjoyable ski trip and appreciated the comfort of our beds at Hyatt Place Park City, along with the helpfulness of our team members. Your suggestion about providing more clarity on shuttle reservations and enhancing in-house dining options during the winter is truly appreciated. As for ski storage, your feedback is noted. Your satisfaction is our utmost priority and we are glad you had a great stay. We hope to welcome you back in the future.

10/10 Excelente

Janet

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice place to stay, friendly and helpful staff.
Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Service, el 7 mar. 2024
Janet, it's wonderful to hear that you found Hyatt Place Park City to be a delightful place during your stay. It's uplifting to know our dedicated team members were able to assist you and met your expectations with their friendly and helpful demeanor. We look forward to welcoming you back in the near future.

10/10 Excelente

George Steven

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very accesible and close to slopes. Van from hotel to the Lift áreas. Bus to Downtown was convenient and didnt have to Park downtown then
Se hospedó 6 noches en febrero de 2024
Respuesta de Customer Service, el 3 mar. 2024
George, thank you for choosing Hyatt Place Park City for your visit. It's wonderful to hear you appreciated our accessibility, proximity to the slopes, and our complimentary van service. We're pleased that the convenience of our bus service to downtown was valuable during your stay. We hope to welcome you back for another seamless experience.

10/10 Excelente

William

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed my stay, and I would certainly stay there again. Well equipped, modern, and comfortable room; excellent breakfast, convenient parking, and very helpful and capable staff.
Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Service, el 2 mar. 2024
William, it's great to see you enjoyed your experience at the Hyatt Place Park City! It sounds like the modernity and comfort of our rooms, the quality of our breakfast, and the convenience of our parking left a positive impression on you. Available and proficient team members are indeed there to ensure your stay is as enjoyable as possible and we're glad to note this added positivity to your experience. We definitely look forward to hosting your stay again in future.

8/10 Bueno

Flavio, New York

Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Service, el 21 feb. 2024
Thank you for the 4-star rating, Flavio!We are delighted to see that you had a wonderful time at Hyatt Place Park City. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 Excelente

Timothy L

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very close to skiing. Liked breakfast being included.
Se hospedó 6 noches en febrero de 2024
Respuesta de Customer Service, el 17 feb. 2024
Timothy, it's great to hear that you appreciated our convenient location near the slopes at Hyatt Place Park City. We're also glad you enjoyed our inclusive breakfast offer. Your feedback is highly valued and we look forward to welcoming you back in the future for another enjoyable stay.

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pretty solid choice for days on the mountain
Hyatt was less than a mile from the Cabriolet Ski Lift's free parking lot. Getting there about 30-60mins before the Red Pine Gondola's first chair was successful for us and guaranteed us a parking spot. Overall, hotel room was good enough and a good price. Only issue my friends and I ran into was there was only 1 bathroom that didn't have a fan for ventilation.
Se hospedó 5 noches en febrero de 2024
Respuesta de Customer Service, el 14 feb. 2024
It's rewarding to hear that the location of Hyatt Place Park City served you well during your ski trip. We're glad that you found the room to be good value for money. We apologize for the inconveniences you and your friends experienced with the bathroom facilities, and appreciate your feedback. We're grateful for your support and look forward to welcoming you back.

10/10 Excelente

Alan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en diciembre de 2023
Respuesta de Customer Service, el 10 feb. 2024
Thank you for the 5/5 rating, Alan!It's excellent you enjoyed your time at Hyatt Place Park City so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

2/10 Terrible

Angelica

Se hospedó 3 noches en enero de 2024
Respuesta de Customer Service, el 21 mar. 2024
Angelica, it's regrettable to learn that your experience did not meet your expectations. Nevertheless, we're grateful for your rating, as it underscores areas that need attention. We would appreciate an opportunity to provide a more positive experience on any future stays.

10/10 Excelente

Natarajan, Lewis Center

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice place to stay with family and friends. Breakfast and evening snacks are good. Close to ski lifts.
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service, el 6 feb. 2024
Natarajan, it's marvelous to hear that you and your loved ones had a delightful experience at Hyatt Place Park City. It's great that you appreciated our hearty breakfast and evening snacks, as well as our proximity to the ski lifts. We aim to provide a comfortable and enjoyable location for our guests. We look forward to your next visit.