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Opiniones de Montage Deer Valley

5 out of 5
Montage Deer Valley
9100 Marsac Ave, Park City, UT

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 210 de 286 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 35 de 286 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 24 de 286 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 286 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 5 de 286 opiniones" "

9.4/10

Limpieza

9.0/10

Servicio y personal

9.4/10

Servicios

9.4/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Cliente verificado

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 2 noches en septiembre de 2021
Respuesta de Madison Carlin, Operations Admin Assistant, el 21 sept. 2021
Thank you for sharing your feedback! We would like hear more about what we could have done better. Please reach out to us!

10/10 Excelente

Terry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful resort.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Nicole

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

bahareh

Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Britta

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

MELISSA

Le gustó: Servicios

10/10 Excelente

Bonnie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Armen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location
Se hospedó 3 noches en diciembre de 2023

6/10 Aceptable

Negar Gholizadeh, San Jose

Viaje familiar
No le gustó: Servicio y personal
Hotel Management & Staff Members could use training
Se hospedó 4 noches en diciembre de 2023

6/10 Aceptable

Taft

Viaje en grupo
Le gustó: Servicio y personal
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Deanne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great Location and view of the beautiful snowy mountains right out your window :)

10/10 Excelente

Karsen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love a montage hotel. Always so clean and beautiful
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Brody

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
The Montage is a fine property that is located in a beautiful valley to allow great scenic views. That said, price to stay infers that "fine" shouldn't be in this resort's vocabulary and overall the resort service was subpar even for a standard hotel. Few issues: As soon as we checked in, there was vibrating construction noise immediately above us; took 40 minutes to figure it out from hotel and then we were actually moved rooms. They upgraded room (good) and offered a meal credit that we never received (bad). During breakfast, there were 3 tables and 4 servers working, but our order was delayed for 35 minutes (without any word from a server). We had a ride scheduled a hour after we arrived, but due to delays only had 7 minutes to wolf down our food. (bad). Ultimately, we were comped a meal due to poor service (ok resolution, but totally avoidable). The pool staff forgot our food order (bad). Ultimately, we didn't have to pay for it (neutral, still hungry...). The areas around the building (such as the play area for kids) was just dirt graded without grass ($1000 of grass would make a huge difference). We had heard good things about Montage, but this was just a disappointment. For $1,000/night in the summer, there are MANY other options that we would revisit.
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Cathy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel with incredible attention to detail. The staff was warm, welcoming and helpful. We had a perfect stay.
Se hospedó 4 noches en julio de 2023

8/10 Bueno

Marcos

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is a beautiful property and the staff were all excellent. Our room was so lovely and comfortable. We loved our stay.
Se hospedó 1 noche en julio de 2023
Respuesta de Hazel Price - Rooms Administrative Assistant , el 15 jul. 2023
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Excelente

Jasmine

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect stay in every way
Se hospedó 2 noches en julio de 2023
Respuesta de Hazel Price - Rooms Administrative Assistant, el 6 jul. 2023
We are delighted that you enjoyed your visit and are looking to welcoming you back soon!

10/10 Excelente

Walter Jeffrey

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service.
Se hospedó 4 noches en marzo de 2023
Respuesta de Hazel Price - Rooms Administrative Assistant, el 1 abr. 2023
We are delighted that you enjoyed your visit and are looking to welcoming you back soon!

8/10 Bueno

Julian

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great location and convenient. Friend staff but restaurant service is lacking.
Se hospedó 3 noches en enero de 2023
Respuesta de Hazel Price - Rooms Administrative Assistant , el 17 ene. 2023
Thank you so much for your feedback! We would very much like to learn more about where we missed your expectations in the dining outlets, so that we may create a better guest experience in the future. Please reach out if you are willing to share more information!

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect Stay
Amazing stay. We’re definitely coming back! The staff was terrific and the location was extremely convenient. The room was lovely and we enjoyed the restaurants. What a nice treat!
Se hospedó 4 noches en diciembre de 2022
Respuesta de Hazel Price - Rooms Administrative Assistant , el 14 ene. 2023
We are delighted that you enjoyed your visit and are looking to welcoming you back soon!

10/10 Excelente

Lydia, Los Angeles

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Hazel Price - Rooms Administrative Assistant, el 1 abr. 2023
We are delighted that you enjoyed your visit and hope to welcome you back to the Montage Deer Valley again soon!

8/10 Bueno

Peter

Respuesta de Hazel Price - Rooms Administrative Assistant, el 1 abr. 2023
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendliest and most attentive staff I have experienced in the top resorts/hotels across the country
Se hospedó 5 noches en diciembre de 2022
Respuesta de Hazel Price - Rooms Administrative Assistant , el 12 dic. 2022
We are delighted that you enjoyed your visit and hope to welcome you back to the Montage Deer Valley again soon!

4/10 Malo

Joshua

Le gustó: Limpieza
No le gustó: Servicio y personal y comodidad de las habitaciones
Awful
We frequent the montage where we live in laguna beach and we always have the best time with the best service and the best food. Montage deer valley fell extremely short of that to the point of utter disappointment. The only service that was great was the valet but we couldn’t even call down to get our car cause the phones in our room were broken. The service was non existent. The food, if it even made it to us, was terrible. I don’t recommend staying here. Or eating here. Or doing anything here.
Se hospedó 5 noches en diciembre de 2022
Respuesta de Hazel Price - Rooms Administrative Assistant , el 12 dic. 2022
Good afternoon, words cannot express our disappointment to learn you were unhappy with your stay. Your feedback is extremely valuable, and we would like to learn more details of your experience. We hope you will provide us an opportunity to welcome you back in the future.

10/10 Excelente

Brent

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2022
Respuesta de Hazel Price - Rooms Administrative Assistant , el 12 dic. 2022
We appreciate your feedback! We look forward to welcoming you back in the future.

4/10 Malo

Dominic, West Hills

Viaje familiar con niños
No le gustó: Limpieza y servicio y personal
1) Concierge lacked follow up. We were constantly following up to ensure bookings were correct. At times they weren't. 2) Housekeeping was hit and miss. On 2 occasions we had to leave the room as they did not come after a number of hours. Only once did they leave water so we had to go to the front desk to request. 3) Construction occurred all 5 days we were there next door to our room. Hammering and pounding for hours 4) Both bathroom sinks were clogged. Toilet was clogged the last night of our stay. They did not have the staff to fix it and left us completely in the dark for an hour from midnight - 1am. Finally they gave us a key to a room next door to utilize the restroom. Our kids were sick the last day so that was quite an adventure in the middle of the night 5) Reservation at Daly's restaurant was a nightmare. 20 minutes without anyone even greeting our table. Waitress took our table when it wasn't her section. Kid's buffet wasn't refreshed for 30 mins. Waitress comped beverages and kids buffet. Other occasions to stop in at Daly's was similar in the fact that the staff was overwhelmed and things took forever. 6) Called for in room dining the night before. The next day it was 45 mins late and only came after we called. IT was comped but was met with many excuses. When food arrived we were still missing items. 7) Rooms are dated. Usb ports and TV had issues 8) Good bell staff Staff was really nice; however, we were so disappointed in the lack of execution and service
Respuesta de Hazel Price - Rooms Administrative Assistant , el 6 dic. 2022
Thank you, Dominic, for taking the time to share your experience with us. Words cannot express our disappointment to learn you were unhappy with your stay. Your feedback is extremely valuable, and we will utilize your review to improve in the following areas you mentioned. We hope you will provide us an opportunity to welcome you back in the future!

10/10 Excelente

David, BROKEN ARROW

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Likes would be the beautiful scenery and the hotel staff. Very cozy resort. No dislikes.
Respuesta de Madison Carlin, Group Rooms Coordinator, el 29 nov. 2022
We are delighted that you enjoyed your visit and hope to welcome you back to Montage Deer Valley again soon!

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Having stayed at other Montage properties our expectations were high. Deer Vally didn't disappoint! Great location. Great views. Great staff.
Se hospedó 5 noches en noviembre de 2022
Respuesta de Madison Carlin, Group Rooms Coordinator, el 29 nov. 2022
Thank you so much! We are so happy to hear that you enjoyed your experience at the resort. Please come back and see us again soon!

10/10 Excelente

Stephanie

Se hospedó 2 noches en octubre de 2022
Respuesta de Madison Carlin, Group Rooms Coordinator, el 26 oct. 2022
Thank you for staying with us! We look forward to welcoming you back in the future.

10/10 Excelente

Alicia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was amazing
Se hospedó 2 noches en octubre de 2022
Respuesta de Madison Carlin, Group Rooms Coordinator, el 21 oct. 2022
Thank you so much! We are so happy to hear that you enjoyed your experience at the resort. Please come back and see us again soon!

10/10 Excelente

Jay

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great experience. Nice hotel, nice staff, and awesome view!
Se hospedó 1 noche en octubre de 2022
Respuesta de Madison Carlin, Group Rooms Coordinator, el 10 oct. 2022
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Excelente

Lauren

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful accommodations and the staff is above and beyond
Se hospedó 1 noche en septiembre de 2022
Respuesta de Madison Carlin, Group Rooms Coordinator, el 26 sept. 2022
Thank you for taking the time to share your experience with us. We are thrilled you enjoyed your stay and we hope to welcome you back for another mountain getaway.

10/10 Excelente

Andrea, delray beach

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en septiembre de 2022
Respuesta de Hazel Price - Rooms Administrative Assistant , el 17 ene. 2023
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Excelente

Chad

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
First time at a Montage. Excellent luxury resort and property. Excellent service. Just a beautiful place. And most importantly, Montage is very family friendly. Look forward to trying another one of their properties.
Se hospedó 7 noches en agosto de 2022
Respuesta de Madison Carlin, Group Rooms Coordinator, el 31 ago. 2022
Thank you for taking the time to share your experience with us. We are thrilled your family enjoyed their stay and we hope to welcome you back for another mountain getaway soon!

10/10 Excelente

Neda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing resort, beautiful view and great location. Friendly staff.
Se hospedó 2 noches en agosto de 2022
Respuesta de Madison Carlin, Group Rooms Coordinator, el 23 ago. 2022
We are delighted that you enjoyed your visit and hope to welcome you back to Montage Deer Valley again soon!

10/10 Excelente

Cara

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service and high quality facility in a beautiful setting
Se hospedó 1 noche en julio de 2022
Respuesta de Madison Carlin, Group Rooms Coordinator, el 3 ago. 2022
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Excelente

Rebecca

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stay was wonderful! The only issues we had were that the beds were not as comfortable as expected in terms of bedding and pillows. Other Montage resorts (Palmetto Bluff and Laguna Beach) have more comfortable bedding. You need duvets, feather beds and more comfortable pillows. And, the air conditioning does not circulate air and blow hard enough so the room got warm at night. Often it was difficult to sleep. We love the customer service, amenities and cleanliness and maintenance! The room was nice and spacious. The employees were amazing! Our kids loved the activities! The shuttle service was wonderful. The food was expected for a resort such as this…we do enjoy the restaurants at Palmetto Bluff better though. I wish the prices were a little more reasonable and the food a little better quality with more options. Overall, we love this resort! Superb!
Se hospedó 3 noches en julio de 2022
Respuesta de Madison Carlin, Group Rooms Coordinator, el 26 jul. 2022
Thank you for taking the time to share your experience with us. Your feedback is extremely valuable and we will utilize your review to improve in the following areas you mentioned. On the other side, we are delighted to learn that you enjoyed our property and experienced the many amenities we offer. We hope to welcome you back again soon!

10/10 Excelente

Marianna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was perfect !
Se hospedó 5 noches en julio de 2022
Respuesta de Madison Carlin, Group Rooms Coordinator, el 26 jul. 2022
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Excelente

Ryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022
Respuesta de Madison Carlin, Group Rooms Coordinator, el 26 jul. 2022
Thank you for staying with us. We hope to welcome you back in the future!

10/10 Excelente

Jeffrey Lane

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room and view were great. The food at both restaurants was very good. We also enjoyed the nightly live music in the 6th floor fireplace area. The staff at the door/parking were very friendly and helpful.
Se hospedó 3 noches en julio de 2022
Respuesta de Madison Carlin, Group Rooms Coordinator, el 14 jul. 2022
Thank you for taking the time to share your experience with us. We are thrilled you have enjoyed your stay and we hope to welcome you back for another mountain getaway.

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022
Respuesta de Madison Carlin, Group Rooms Coordinator, el 14 jul. 2022
Thank you for staying with us! We look forward to welcoming you back in the future.

10/10 Excelente

Garrick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2022
Respuesta de Madison Carlin, Group Rooms Coordinator, el 13 jul. 2022
Thank you for staying with us! We look forward to welcoming you back in the future.

10/10 Excelente

Carrie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stunning property and location. Excellent staff.
Se hospedó 2 noches en junio de 2022
Respuesta de Madison Carlin, Operations Admin Assistant, el 10 jun. 2022
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Excelente

Don

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2022
Respuesta de Hazel Price - Rooms Administrative Assistant , el 17 ene. 2023
We appreciate your feedback! We look forward to welcoming you back in the future.

10/10 Excelente

Osiel, Weston

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Such a beautiful resort on the mountain top with amazing amenities. Everything very classy and a very friendly and attentive staff. The upgrade to a suite at check-in was a very wonderful added touch of excellence. Worth every penny and will definitely be back to stay longer next time!
Se hospedó 1 noche en abril de 2022
Respuesta de Madison Carlin, Operations Admin Assistant, el 18 abr. 2022
Thank you so much! We are so happy to hear that you enjoyed your experience at the resort. Please come back and see us again soon!

8/10 Bueno

Peyman

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything is good instead of restaurant. All good quality are terrible( breakfast, lunch and dinner).
Se hospedó 3 noches en abril de 2022
Respuesta de Madison Carlin, Operations Admin Assistant, el 11 abr. 2022
Thank you so much for your feedback! We would very much like to learn more about where we missed your expectations in the dining outlets, so that we can create a better guest experience in the future. Please reach out if you are willing to share more information!

8/10 Bueno

william

Se hospedó 2 noches en marzo de 2022

10/10 Excelente

JAMES

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2022
Respuesta de Madison Carlin, Operations Admin Assistant, el 11 feb. 2022
We are delighted that you enjoyed your visit and hope to welcome you back to Montage Deer Valley again soon!

10/10 Excelente

Enrique, San Francisco

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
👍
Se hospedó 3 noches en enero de 2022
Respuesta de Madison Carlin, Operations Admin Assistant, el 31 ene. 2022
We are delighted that you enjoyed your visit and hope to welcome you back to Montage Deer Valley again soon!

10/10 Excelente

Kristina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Never Disappoints
Montage is always a heavenly experience. The property is absolutely stunning, every restaurant was tasty and delicious, even the pastries at the coffee bar were outstanding. The shops they had were great and the SPA!! The spa was absolutely wonderful!!! The rooms are gorgeous and the staff wonderful!!
Se hospedó 3 noches en diciembre de 2021
Respuesta de Madison Carlin, Operations Admin Assistant, el 24 dic. 2021
Thank you so much for sharing your favorite amenities of the resort! We are so glad that you enjoyed your stay and look forward to welcoming you back!