It was a pleasure having you stay with us. Hopefully you will be back or think of the Best Western Plus in the Future. Take care and Happy Holidays!

Thank You for your feedback

Thank you for staying with us. We do appreciate your feedback.

Thank you for staying and taking time to leave feedback about your experience. Housekeeping is currently done by request only. Management has been informed of your breakfast concerns.

Thank you for staying and leaving feedback about your stay.

Thank you for taking time to leave feedback about your stay. If you would like to give any specifics so we can look into this, please feel free to contact the hotel directly.

Thank you for your feedback. We hope to see you soon. Stay safe until then. -Patrick and the Best Western Plus Staff

Guest was upset there was not (Free) onsite parking. Guest called before arrival and was told we have paid parking options, the closest being across the street at 38. The other parking option was behind the hotel a block away at 25. The guest stated he never stayed at a hotel that didn't have (free) onsite parking. We have checked the 3 sets of gym equipment and found no broken or sharp parts.

Dear Audrey,I'm concerned about the challenges you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention.We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependableservice to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy.I'm sorry for the issues you experienced with parking. As a downtown property, we do not have a parking lot and we understand how frustrating that can be.For the convenience of all out guests, this information is listed on our BestWestern.com website and all of our partner sites. I was able to find this information three times on Expedia.com:Parking and transportation•24-hour offsite parking within 0.2 milesNearby parking fee: USD 25.00 per nightParking is available (surcharge) about 2 blocks away in a public lot.I want you to know that the comments and suggestions we receive from our guests are taken seriously.They tell us what we're doing right, what we're doing wrong and how we can improve.Your willingness to share your recent experience is genuinely appreciated..Please be assured that the feedback we receive from our guests is addressed each day in our daily meeting, and appropriate action taken.Again, I want to thank you for taking the time to share your concerns with us.We look forward to serving your future lodging needs.