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Opiniones de Hampton Inn Philadelphia-International Airport

2.5 out of 5
Hampton Inn Philadelphia-International Airport
8600 Bartram Ave, Philadelphia, PA

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 281 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 232 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 170 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 155 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 162 de 1000 opiniones" "

6.8/10

Limpieza

7.6/10

Servicio y personal

6.8/10

Servicios

6.4/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

HERMAN

Se hospedó 4 noches en abril de 2024

2/10 Terrible

Jesus

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Jose

Viaje familiar
No le gustó: Limpieza
Se hospedó 3 noches en abril de 2023

8/10 Bueno

Jose Aldo

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022

2/10 Terrible

jorge luis

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Terrible
El establecimiento descuidado muy mala la limpieza la tina oxidada y con hongos las alfombras muy viejas con mucho olor a marihuana, totalmente desagradable no me volvería hospedar en este hotel
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

GUILLERMO

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
ESTA SITUADA CONVENIENTEMENTE Y ES UN LUGAR SEGURO. SU ALFOMBRA ES TIEMPO DE CAMBIARLA
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Henry

Viaje familiar
No le gustó: Limpieza
Se hospedó 3 noches en agosto de 2022

10/10 Excelente

Iris

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Eledys, Toa baja

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
Me gusto la localizacion me trataron bien incluso me dejaron una hora mas pues mi vuelo cambio de hora y lo agradeci pero cuando me fui acostar aunque se notaba las sabanas lavadas tenia manchas de sangre q no salieron grandes y la impresion cambio porque se notaba y mucho.
Se hospedó 1 noche en febrero de 2022

4/10 Malo

Cesar

Se hospedó 1 noche en septiembre de 2021

6/10 Aceptable

Alejandro

Viaje de negocios
Le gustó: Limpieza y servicio y personal
For the same rate and less I have said in better places. I guess you’re paying for the convenience of being very close to the airport. As other guests have commented, refurbishment work is being done, so some areas look better than others. The room was clean and tidy, but nothing out pf the ordinary. The pillows were unpleasantly fat and lumpy, and there was no blackout curtain to cover the window, so it was too light too early. Oddly enough, the area where most hotels have a large window, here is used as clothes shelf space, and it is covered by… the black out curtain that does not actually reach to cover the actual small window! Free internet was adequate, and breakfast was motel standard continental. The bathroom appeared to be newly furnished, bit the work seemed on the cheap, and barely standard side. Adequate for a one or two nights worth or rest, but certainly not worth more than 3 stars.
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza
Me quede dos noches buen desayuno.. las camas estaban bien el trato del personal es amable…
Se hospedó 2 noches en agosto de 2021

10/10 Excelente

MARIA C

Se hospedó 1 noche en julio de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
todo bien gracias
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Michelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2021

6/10 Aceptable

Matyas

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Considering the coronavirus situation, the breakfast was perfect an the room was clean. The halls had an awful smoked odor.
Se hospedó 1 noche en enero de 2021

10/10 Excelente

Mariam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2020

4/10 Malo

Kim

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Sorry and not well kept. Shuttle was a nightmare and staff was not clear about directions to pick up. Driver was fantastic!
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Sukhjinder

Viaje de negocios, Viaje en pareja, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Terrible people works there who really don’t care about loosing there job or anything like that. They are the bossy people work there. Never stay again. April-6th to 7 th. 😡
Se hospedó 1 noche en abril de 2024

4/10 Malo

Natalie

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
This wasn’t horribly dirty but it could have been cleaner. The bathroom sink wouldn’t drain and room keys stopped working. Corners were dirty and floors stained. Bedding was clean and staff was nice.
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Amy

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Kenya

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Dean, Pullman

Le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024

10/10 Excelente

HERMAN

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto mucho todo bien seguro y limpio
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Joe, Poughkeepsie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was very easy and nice to interact with
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Steven

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone was awesome, super friendly. Especially Joe. He went out of his way to help us after wrestlemania and get us back to the hotel. Will be back again and will recommend hotel to friends. Thanks for everything. See you next time the Rams or Chargers are in town. Steven Gutin
Se hospedó 5 noches en abril de 2024

4/10 Malo

Jessica

Viaje familiar
No le gustó: Servicios
This property was booked to capacity when I was staying the staff at check in was pretty rude. Rooms were not ready and they basically just dismissed me. They did not offer to pre-check me in, take my bags or provide a parking pass. I had to call the hotel later from the even I was attending to pre check in. They did not have the room I booked available so they offered me a different room which I accepted. The next day I had a charge on my card for double the price on my expedia booking. I called the desk and they said 'thats the rate take it up with expedia. EXTREMELY nasty and insistent it was not their fault it and could not adjust the rate. I decided to go in person to the front desk and thankfully found the only polite worked there who was able to see that the rate was affected by the room switch and was in fact able to adjust the rate accordingly. The rooms were freezing and the halls were SUPER loud. Sunday morning there was some very loud music and gathering taking place off the lobby area. There are a lot of hotels on this strip so I would recommend choosing another if you plan to stay here
Se hospedó 2 noches en abril de 2024
Respuesta de Hampton Inn, el 12 abr. 2024
Dear guest,Our sincere apologies for the challenges you experienced during your recent stay at our hotel. We deeply regret any inconvenience caused and are committed to addressing the issues you’ve raised. Your feedback is valuable, and we will delegate to ensure that such issues are rectified to enhance the quality of our services. Thank you for bringing this to our attention, we hope for the opportunity to make it right for you in the future!

4/10 Malo

Shane

Viaje en grupo
No le gustó: Limpieza y servicio y personal
Stayed there for two nights for wrestlemania. Toilet didn’t work upon arrival and was clogged with toilet paper, so it clearly wasn’t clean. We notified staff before we ventured out for the evening and they said it would be correct red. We arrived back before midnight and they hadn’t even looked at it. When we called down again, we were told it wasn’t her problem (the lady at the front desk) and was incredibly rude to myself and my friend who had called again after. I asked what we were supposed to do and again we were told that it wasn’t her problem if you can believe that! She then sent security up to kick us out. The security guard was very friendly, and even tried to fix the toilet for us. He mentioned the girl at the front is very aggressive. Maintenance came and fixed the toilet the next day but it only worked for one flush, they said they would move us but never did hear from anyone. We finally found a manger and talked her into comping us one night. The day staff were all very nice. The rooms weren’t clean at all with stains on the sheets and dust bunnies on the ceiling and all over appliances and light fixtures. Again the toilet was full of toilet paper, so it would appear no one even bothered to check it for cleanliness. Will never stay at a Hamilton Inn again. This is the first time I’ve ever left a review for any hotel ever.
Se hospedó 5 noches en abril de 2024
Respuesta de Hampton Inn, el 12 abr. 2024
Dear guest,Our sincere apologies for the challenges you experienced during your recent stay at our hotel. We deeply regret any inconvenience caused and are committed to addressing the issues you’ve raised. Your feedback is valuable, and we will delegate to ensure that such issues are rectified to enhance the quality of our services. Thank you for bringing this to our attention, we hope for the opportunity to make it right for you in the future!

8/10 Bueno

Lesley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Conveniently located near the Wells Fargo Arena.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Shauna

Le gustó: Servicios
everything
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Frances

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
I would not recommend this hotel. This is not what I expected from a Hampton property! The furniture is worn and there was trash from a previous guest. This was definitely not worth the money!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Hampton Inn, el 24 mar. 2024
Dear guest,We extend our sincerest apologies for the condition of our hotel that fell short of your expectations. Your feedback is important to us, we are actively addressing the issues you’ve highlighted to enhance the overall guest experience. We hope to have a chance to welcome you back, providing the exceptional experience you deserve.

10/10 Excelente

Megan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very helpful and friendly.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Ronald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had one issue with stains on the floor.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

kristine

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Excellent customer service, clean and spacious rooms
Se hospedó 2 noches en febrero de 2024

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Stay elsewhere
First room had a broken bed frame. Second room had a leaky shower with a gross slimy spot around the drain. Both rooms were run down and in need of general maintenance. In the morning they told me 5:05 am for the shuttle. It left at 5:00 and I had to wait till 5:30 making it tIght to get to my flight. Will not stay at again.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Anwar

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

michael

Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

donald

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Not worth it
Check in and out were very easy. Hotel staff are very friendly and welcoming. The hotel is rundown. Stained carpets everywhere including in my room. This gave the appearance of a low budget hotel. Bed was hard with lumpy pillows
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Horace, Chateauguay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

4/10 Malo

Sarah

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
Great for Short Stays
The staff are so nice and committed to your comfort. Hilton, however, needs to renovate. The heat in our room broke down and the beds were stiff. The food wasn’t good either. The airport shuttle was very convenient.
Se hospedó 2 noches en enero de 2024

2/10 Terrible

William

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Carpets were filthy, room dirty, bathroom tub moldy
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Jungok

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
공항에서 편리
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

vicki

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Our room was clean but bathroom was not there was pubic hair in sink and floor, we had to call front desk they sent someone up to clean they were not happy or apologetic. No one must have checked to see if cleaning staff did there jod, tgey should be imbaressed..
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Bridget

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

James

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Sixers trip - Timberwolves
The room was nice, however, the carpet was dirty with hair balls located in the bathroom and behind the entrance door. TV didn’t work and had to change room.
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

JOANN

Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Anthony

No le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Carl

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Bathroom sink plugged up. Something wrong with the shower. Loose tile came up from floor in front of toilet. Had to pay for water given free at other Hampton Inns. Great that it’s close to the airport with easy access,
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Charlie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023