Desayuno continental incluido todos los días

Opiniones de La Quinta Inn & Suites by Wyndham Philadelphia Airport

2.5 out of 5

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 431 de 1509 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 334 de 1509 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 247 de 1509 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 244 de 1509 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 253 de 1509 opiniones" "

6.4/10

Limpieza

7.4/10

Servicio y personal

6.4/10

Servicios

6.0/10

Condiciones de la propiedad

6.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

FRANCISCO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena opción, la cama muy cómoda y la regadera de baño muy limpia con muy buena presión, cerca del aeropuerto y personal muy cordial
Se hospedó 2 noches en abril de 2024
Respuesta de Felecia- Front Desk Manager, el 13 abr. 2024
Hi Francisco,Thank you so much for sharing your wonderful experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport! . We are absolutely delighted to hear that you enjoyed your stay with us. Your kind words regarding quality and comfort truly mean a lot to our team. We always strive to provide a comfortable and memorable stay for our guests, and it’s heartening to know that we've succeeded in making your visit special.It was a pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport in the near future for another delightful experience.

10/10 Excelente

JOSUE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This Hotel is great!!! Always I choose this one, and I feel comfy here.
Se hospedó 4 noches en marzo de 2024
Respuesta de Felecia- Front Desk Manager, el 2 abr. 2024
HI Josue,Thank you so much for sharing your wonderful experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport! . We are absolutely delighted to hear that you enjoyed your stay with us. Your kind words regarding comfy truly mean a lot to our team. We always strive to provide a comfortable and memorable stay for our guests, and it’s heartening to know that we've succeeded in making your visit special.It was a pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport in the near future for another delightful experience.

10/10 Excelente

Priscilla

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El lugar es bueno, limpio y esta accesible a todo.
Se hospedó 1 noche en enero de 2024
Respuesta de Felecia- Front Desk Manager, el 1 feb. 2024
Hi Priscilla,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you were satisfied during your recent stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thanks for your feedback regarding room amenities we will definitely work on getting better in that area. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Victor manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy seguro
Se hospedó 2 noches en enero de 2024
Respuesta de Felecia- Front Desk Manager, el 20 feb. 2024
Hi Victor,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bueno

Suheily

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Diego

No le gustó: Servicios y condiciones de la propiedad
Fotos engañosas, la propiedad en fotos se ve limpia, moderna y tiene calificación como muy superior 7.5/10 pero la paredes, las puertas, los corredores parecen golpeados y socios. Los muebles de la recepción tiene la pintura levantada y los baños parecen remodelados pero con problemas de humedad en el techo, las cortinas malgastadas y las paredes de la ducha sucias.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Felecia- Front Desk Manager, el 23 nov. 2023
Hi Diego,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay did not go as planned. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excelente

Kathia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Carlos

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy tranquilo y pude descansar bastante
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

sebastian

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bueno! Gracias
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Irelys

Viaje familiar
Le gustó: Servicios
Bueno pero podría estar mas limpio
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Juan

Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Amauris

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Las habitaciones muy sucias las sabanas manchadas el baño sucio muy mala experiencia 👎👎👎
Se hospedó 1 noche en agosto de 2023
Respuesta de Felecia- Front Desk Manager, el 9 ago. 2023
Hi Amauris,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.It is clear that we fell short in meeting your expectations during your stay. Please know that this is not the standard that we set for ourselves, and we are committed to ensuring that similar issues do not occur in the future. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excelente

Julio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo bien
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Ana, Quito

Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Amazing people working there. The hotel needs some work, but people there were always there to help. Good hot breakfast.
Se hospedó 2 noches en julio de 2023

2/10 Terrible

Heinrich, Alma

Se hospedó 1 noche en julio de 2023
Respuesta de Felecia- Front Desk Manager, el 9 ago. 2023
Hi Heinrich,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay did not go as planned. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excelente

Sherilys

Se hospedó 3 noches en julio de 2023

6/10 Aceptable

Marangeli

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Las alfombras de las habitaciones necesitan ser limpiadas, están muy sucias. Igual la cortina de baño. Los matres son muy incomodos y están manchados. Deben mejorar la limpieza.
Se hospedó 3 noches en junio de 2023

10/10 Excelente

Romer

Se hospedó 1 noche en mayo de 2023

4/10 Malo

REYNALDO

Viaje en pareja
No le gustó: Condiciones de la propiedad
Las habitaciones están muy viejas,le falta remodelación a todo el edificio. Precio muy alto para las condiciones de la habitación
Se hospedó 3 noches en mayo de 2023
Respuesta de Felecia- Front Desk Manager, el 30 may. 2023
Dear Reynaldo,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.It is clear that we fell short in meeting your expectations during your stay. Please know that this is not the standard that we set for ourselves, and we are committed to ensuring that similar issues do not occur in the future. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Front-Desk Manager

4/10 Malo

Adolfo

Se hospedó 3 noches en mayo de 2023

10/10 Excelente

Ruben

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Miriam

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente lugar m. Muy cerca del aeropuerto. Hotel incluye desayuno, wifi, estacionamiento. Tiene lavandería, GYM.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Lydia I

Se hospedó 3 noches en abril de 2023
Respuesta de Felecia- Front Desk Manager, el 2 jun. 2023
Dear Lydia,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you were satisfied with your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

carolina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
.
Se hospedó 1 noche en abril de 2023
Respuesta de Felecia- Front Desk Manager, el 2 jun. 2023
Dear Carolina,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you were satisfied with your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Aceptable

Nicolle

Se hospedó 4 noches en abril de 2023

10/10 Excelente

Teddy

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente servicio, todo muy limpio, la habitación espaciosa y las camas comodas.
Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

Linnette Torres

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel es súper céntrico y tranquilo. Algunas habitaciones están siendo remodeladas. La que me tocó a mi aun no estaba remodelada pero aún así estaba limpia. El desayuno caliente y rico. Tenían waffles, cereal, huevos, salchicha y frutas . Volvería a quedarme sin duda
Se hospedó 1 noche en octubre de 2022

4/10 Malo

Maria ivelis

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en octubre de 2022

8/10 Bueno

Eva S

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Sharon

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicio y personal
Están remodelando muchas cosas en el medio. El desayuno es bueno aunque el espacio es pequeño y tardan en rellenar nuevamente. El cuarto necesita ser remodelado mucho olor a humedad y cigarro. Bueno para pasar maximo dos noches
Se hospedó 2 noches en septiembre de 2022
Respuesta de Guest Services , el 9 sept. 2022
Thank you for your feedback. We're happy to know that you enjoyed our breakfast. Our team will work on areas of concerns to improve and serve you better in the future.

6/10 Aceptable

Alberto

Viaje familiar
Le gustó: Servicios
No me gustó que no hable nadie en español, que no ayude nadie en el tema turístico, que los admisionistas sean serios y ninguno muestre empatia por el turista. Las habitaciones muy buenas, las alfombras de acceso a cuartos no se veían limpias.
Se hospedó 3 noches en julio de 2022
Respuesta de Guest Services , el 31 jul. 2022
Thank you for your feedback. Happy to hear that you liked your room. We are very sorry to hear that you had trouble communicating with the front desk since the person wasn't fluent in Spanish.

10/10 Excelente

Armando Pedraza

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La tranquilidad del lugar
Se hospedó 3 noches en septiembre de 2021

10/10 Excelente

Ruth

Se hospedó 1 noche en julio de 2021

10/10 Excelente

Ruth

Se hospedó 1 noche en julio de 2021

6/10 Aceptable

Carlos

Viaje de negocios
Bueno para 1 noche
Regular. en los pasillos huele a cigarro. y halle la puerta de mi cuarto abierta, no me hizo falta nada pero se me hizo extraño.
Se hospedó 1 noche en junio de 2021

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Este hotel tiene dos impresiones: las fotos en internet y la real. Comenzando por el servicio de shuttle que no te busca al aeropuerto si tienes un vuelo nocturno, cuando llegas da una impresión de suciedad imperativo por la alfombra. En el cuarto tiene un fuerte olor a cloro al igual que el agua. En el baño las toallas estan duras y la pintura se estaba cayendo del techo. El desayuno parecia ser buffet caliente pero en vez de eso dieron yogurt y muffin en una fundita de papel. Fue decepcionante.
Se hospedó 2 noches en junio de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy amables y serviciales los empleados de la recepción, felicidades!
Se hospedó 1 noche en junio de 2021

4/10 Malo

Cliente verificado

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
Le falta mantenimiento al lugar
Se hospedó 3 noches en junio de 2021

6/10 Aceptable

Sheila M

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
The AC was not working properly. The night desk clerk on our first night was unclear when giving us directions. I had to ask him a few times to repeat himself, and he became annoyed.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Andrew

Viaje en pareja
Le gustó: Servicio y personal y servicios
I left something behind woth zero value except what with meant to me sentimentality after a tough loss a sweet tiny soul. The team searched all over well past check out after our room was cleabed to find the tattered stuffed toy I have left that helps me sleep. I am forever grateful for their compassion.
Se hospedó 1 noche en mayo de 2024
Respuesta de Felecia- Front Desk Manager, el 21 may. 2024
Hi Andrew,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you were satisfied by the service given by our staff. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bueno

Nohemy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Felecia- Front Desk Manager, el 21 may. 2024
Hi Nohemy,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Karla

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
good
Se hospedó 3 noches en mayo de 2024
Respuesta de Felecia- Front Desk Manager, el 21 may. 2024
Hi Karla,Thank you so much for sharing your wonderful experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport! . We are absolutely delighted to hear that you enjoyed your stay with us. Your kind words response truly means a lot to our team. We always strive to provide a comfortable and memorable stay for our guests, and it’s heartening to know that we've succeeded in making your visit special.It was a pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport in the near future for another delightful experience.

8/10 Bueno

Ying

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Felecia- Front Desk Manager, el 21 may. 2024
Hi Ying,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Pamela, Killeen

Viaje en pareja
Front desk staff was nice and helpful.
Se hospedó 1 noche en mayo de 2024
Respuesta de Felecia- Front Desk Manager, el 14 may. 2024
Hi Pamela,Thank you so much for sharing your wonderful experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport! . We are absolutely delighted to hear that you enjoyed your stay with us. Your kind words regarding quality service received by our team. truly mean a lot to our team. We always strive to provide a comfortable and memorable stay for our guests, and it’s heartening to know that we've succeeded in making your visit special.It was a pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport in the near future for another delightful experience.

8/10 Bueno

Marianne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Felecia- Front Desk Manager, el 14 may. 2024
Hi Marianne,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive feedback.I am particularly pleased that your stay was ok, however would love to hear what we could have done to make it perfect. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Malo

Barry

Viaje de negocios
No le gustó: Condiciones de la propiedad
Many things are broken. I was in room 312. The door to room 310 looks like it was kicked in, the top hinge completely broken. The shower valve couldn't keep a constant temperature. The thermostat on the wall did not change the PTAC at all, but the local control worked. The pin on the top of the hanger rack was turned so the hangers could slide off. One window had condensation between the panes. There was mold on the wall above the PTAC. You all need to hire some maintenance techs.
Se hospedó 3 noches en mayo de 2024
Respuesta de Felecia- Front Desk Manager, el 11 may. 2024
Hi Barry,I am writing this email to extend my sincerest apologies for the inconvenience and unsatisfactory experience you had during your recent stay at our hotel. It has come to our attention that there were some issues with your room, and I am truly sorry for any frustration or discomfort that this may have caused.At LaQuinta Inn & Suites Philadelphia Airport , we take pride in providing our guests with the highest level of service and comfort, and it is clear that we fell short in meeting your expectations during your stay. Please know that this is not the standard that we set for ourselves, and we are committed to ensuring that similar issues do not occur in the future.Again, please accept my heartfelt apologies for the issues you encountered during your stay. We hope to have the opportunity to make it up to you in the future and provide you with a more enjoyable experience.

6/10 Aceptable

Mary A

Le gustó: Servicio y personal
Convenient to airport parking.
Se hospedó 1 noche en mayo de 2024
Respuesta de Felecia- Front Desk Manager, el 9 may. 2024
Hi Mary A,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport. It is always a pleasure to receive feedback.I am particularly pleased that your stay was ok, however would love to hear what we could have done to make it perfect. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Aceptable

Kelly

Viaje en pareja
Le gustó: Servicio y personal
I was very upset that I was charged additionally each day to keep my car parked there. It wasn't like that when I stayed there just a few months prior, and I even called and checked on the airport shuttle info and wasn't advised of that. I got very upset when the front desk guy explained I had to pay the extra but he handled it very professionally and was very nice and helpful I did feel bad that I took it out on him, and he was working very hard he was the only employee there with a whole lobby full of customers!
Se hospedó 1 noche en abril de 2024
Respuesta de Felecia- Front Desk Manager, el 8 may. 2024
Hi Kelly,I am writing this email to extend my sincerest apologies for the inconvenience and unsatisfactory experience you had during your recent stay at our hotel. It has come to our attention that there were some issues with your parking service, and I am truly sorry for any frustration or discomfort that this may have caused. We do offer park and fly packages you can call our front desk or visit our website for titled parkandfly.At LaQuinta Inn & Suites Philadelphia Airport, we are committed to ensuring that similar issues do not occur in the future.Again, please accept my heartfelt apologies for the issues you encountered during your stay. We hope to have the opportunity to make it up to you in the future and provide you with a more enjoyable experience.

10/10 Excelente

Octavio Tavitodrums

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy cerca de el Aeropuerto
Se hospedó 2 noches en abril de 2024
Respuesta de Felecia- Front Desk Manager, el 3 may. 2024
Hi Octavio,Thank you so much for sharing your wonderful experience at La Quinta Inn & Suites by Wyndham Philadelphia Airport! . We are absolutely delighted to hear that you enjoyed your stay with us. Your kind words truly means a lot to our team. We always strive to provide a comfortable and memorable stay for our guests, and it’s heartening to know that we've succeeded in making your visit special.It was a pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Philadelphia Airport in the near future for another delightful experience.

4/10 Malo

Tyson Garry

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The property isn’t the worst but isn’t anywhere near the best. My room was very dirty and had blood stains on the frame sheets. It was only for a night so I just slept and got out of there. Room didn’t smell great but it does look like the hallways got a newer carpet. The morning breakfast was bare bones but I didnt have high expectations. It’s a 50$ a night type room
Se hospedó 2 noches en abril de 2024
Respuesta de Felecia- Front Desk Manager, el 2 may. 2024
Hi Tyson,I am writing this email to extend my sincerest apologies for the inconvenience and unsatisfactory experience you had during your recent stay at our hotel. It has come to our attention that there were some issues with your room, and I am truly sorry for any frustration or discomfort that this may have caused.At LaQuinta Inn & Suites Philadelphia Airport , we take pride in providing our guests with the highest level of service and comfort, and it is clear that we fell short in meeting your expectations during your stay. Please know that this is not the standard that we set for ourselves, and we are committed to ensuring that similar issues do not occur in the future.Again, please accept my heartfelt apologies for the issues you encountered during your stay. We hope to have the opportunity to make it up to you in the future and provide you with a more enjoyable experience.