Our stay eas very typical of an average hotel. Only problem was that our room had a king bed and a sleeper sofa for 3 of us. The bed was ok but the sofa bed was so hard and uncomfortable that it was like sleeping on a concrete floor....not good. We attended a full house dance convention/competition with an a teen with food allergies, so we needed to prepare her foods that we brought along using a microwave. There was only 1 microwave available for everyone in this packed weekend. Needless to say, there was a long line to use the microwave. Can't you put a second or third microwave, perhaps on another floor for people to use?