Vista desde la propiedad
Ver disponibilidad

Opiniones de The Pasanggrahan Royal Boutique Hotel

3.5 out of 5
The Pasanggrahan Royal Boutique Hotel
19 Front Sreet, Philipsburg

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 29 de 77 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 30 de 77 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 9 de 77 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 7 de 77 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 77 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

7.0/10

Servicios

7.0/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

beto, buenos aires

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
lindo hotel la gente muy agradable
la atencionenel bar muy buena la comida buena tambien

4/10 Malo

Sheri A, Sebring

No le gustó: Limpieza, servicios, condiciones de la propiedad
It was ok for a night
Se hospedó 1 noche en abril de 2024

4/10 Malo

Andrew

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Harold

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Randolph

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Continent to st barths ferry. Nice boardwalk
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Alastair

Viaje en pareja
Le gustó: Servicios
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Leslie

Viaje familiar
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Winnell

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Sandra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beach front, huge rooms and bathroom, very comfortable bed, microwave with coffee maker and kitchen sink, descent size balcony with lounge chair, chair and small table, all workers super nice, a fridge near the check in that carried some alcohol and non alcoholic drinks for sale(super convenient) fresh coffee near the check in daily for free, off season so no restaurant available but tons of places to eat near by.
Se hospedó 4 noches en abril de 2023

4/10 Malo

alied

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Hotel right in center . On one side shoppingstreet, on other side beach. Parking garage under hotel. Hotelstaaf friendly but hotel was shabby.
Se hospedó 5 noches en marzo de 2023

8/10 Bueno

William

Viaje en pareja
Le gustó: Limpieza y servicio y personal
It’s an old historic hotel the staff was very friendly and accommodating a few things in room did not work but no big deal. Water in bathtub was rusty looking but did not smell I assume maybe iron in the water or rusty pipes but in general we enjoyed our stay.
Se hospedó 5 noches en febrero de 2023

10/10 Excelente

David

Older hotel with spacious room, very conveniently located Pros: • VERY convenient location – right on the boarwalk next to the ocean – walking distance to shops, coffee shop, restaurants, and the ferries! • Very spacious room with a large terrace (with a great view) • Just a few steps to the beach (and it’s a lovely beach) • Not that expensive, considering the location and such • Friendly staff Cons: • Not the most stylish hotel (it’s an older hotel… and the net over the bed was a bit old-fashioned for the room), but super-convenient and quite comfortable

10/10 Excelente

Danny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing place. Charming old world ambience with antique furniture. Very friendly staff. Ole at front deck is epitome of welcoming hospitality as is the entire staff. Highest recommendation
Se hospedó 3 noches en febrero de 2022

8/10 Bueno

shannon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect location
My husband and I stayed recently for NYE for three nights. The location was ideal for the fireworks as we could literally step out of our hotel and onto the beach promenade. It was an easy location for exploring the rest of the island too. There were not many other guests staying in the hotel, so it felt a little quiet, but overall we would stay there again.
Se hospedó 3 noches en diciembre de 2021

10/10 Excelente

Genja

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good location, friendly staff, big room
Se hospedó 4 noches en diciembre de 2021

8/10 Bueno

Werner Zesch

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Die Zuvorkommenheit und Freundlichkeit des gesamten Teams - unser Zimmer war hervorragend gepflegt, die Bausubstanz/Badezimmer alles neu, die historischen Möbel wie neu aufgearbeitet - dass alles gab ein tolles Wohlfühlgefühl. Leider war das Restaurant und die Bar nochnicht wieder geöffnet - dann wäre alles noch schöner gewesen. Unser Zimmer bekamen wir nach der frühen Ankunft bereits um 10 Uhr, gleichzeitig wurde extra ein Sonenschirm mit Liegen für uns am Strand aufgebaut.
Se hospedó 5 noches en noviembre de 2021

8/10 Bueno

Jan

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Se hospedó 9 noches en marzo de 2020

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en febrero de 2020

8/10 Bueno

Louis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice big room
Room was Big and clean good location.
Se hospedó 2 noches en febrero de 2020

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
perfect location right on boardwalk and beach right there, they are still dealing with Erma but if you can get an oceanfront room they are beautiful and huge
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Gustavo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good location
The hotels was really good. For my it was the location because it had good restaurants nearby and close to the Cruise terminal
Se hospedó 2 noches en enero de 2020

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Reception was very pleasant and helpful. We enjoyed our stay.
Se hospedó 1 noche en enero de 2020

6/10 Aceptable

Cliente verificado

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
I appreciate that the hurricane must have had a devastating effect upon the island and rebuild / rennovation is very expensive but the hotel looks very tired and quite run down
Se hospedó 4 noches en diciembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en octubre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en junio de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en abril de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicio y personal
The hotel room was clean and generally comfortable but also very basic and the grounds were a bit dated. The WiFi worked really well and the staff at the hotel were very friendly, helpful and accommodating. The fishermans room is a good lower budget option to visit St Maarten and there was free and easily accessible parking at the hotel which was a bonus.
Se hospedó 3 noches en abril de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff and for after the hurricane they did a great job fixing it
Se hospedó 1 noche en abril de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic employees, renovated rooms, the hotel is right at the beach. I found the main building and the furniture charming. They are still rebuilding from the hurricane.
Se hospedó 2 noches en abril de 2019

8/10 Bueno

Kent

Le gustó: Servicio y personal y comodidad de las habitaciones
Nice, better than expected
Se hospedó 2 noches en abril de 2019

10/10 Excelente

RumRunners, Brisbane, Au

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed just one night before joining our cruise. Upgraded to a massive waterfront room and given some local dining options by the front desk. Breakfast in the morning was not included but was very good.
Se hospedó 1 noche en marzo de 2019

10/10 Excelente

Cigarmac, Winchester, VA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
After the hurricane I am impressed with the staff and what they have accomplished. Friendly people, great breakfast, nice bar and service. I love the location, too. Hope they can restore every room.
Se hospedó 1 noche en febrero de 2019

8/10 Bueno

John

Le gustó: Limpieza y servicio y personal
This hotel was severely damaged in the hurricane. They are doing a great job under the circumstancez and we would definitelt stay there again.
Se hospedó 1 noche en enero de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice room , Hotel is just a few steps from the beach In the city Good service and helpful staff
Se hospedó 4 noches en enero de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Servicios
Unfortunately Phillipsburg is still recovering from the hurricane of 18 months ago...there is still a lot of cleaning up to do and this property is still very much under construction. The room was adequate, spacious and fairly clean. The bed was not comfortable though, and the bathroom left much to be desired. The best part of the stay was the wonderful staff...a lady called Donett and another lady called Colbert. Both fantastic people, and very helpful. This hotel will be better soon.
Se hospedó 1 noche en enero de 2019

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
Needed paper cups or glasses in the bathroom. The two wineglasses by the microwave are too fancy and delicate for the bathroom
Se hospedó 2 noches en noviembre de 2018

4/10 Malo

Ron, Las Vegas

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
My room was a newly renovated room facing the beach and was very nice. However cigarette smoke from another room entering my room was so thick and constant it smelled like someone was smoking in my room. The rest of the facility was still in shambles from the hurricane. No lobby. No restaurant.
Se hospedó 2 noches en noviembre de 2018

10/10 Excelente

Lloyd

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2018

2/10 Terrible

Cliente verificado

Le gustó: Limpieza
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
only Stay there if you want to be shout at
We had no hot water in the room, it took us 1 hour of arguing for someone to give us another room to shower, the person in the hotel that I was talking to told me he was not the receptionist, he was just there watching and that there was no manager or receptionist after 7pm, she had already left. There is no hotel personnel at night either, only a security guard from 11pm. The phone in the room wasn’t working, the place looked like a storage room, random stuff everywhere. We understand it was destroyed by the hurricane last year but they should open the rooms that are not ready and they should store their things in out of order rooms not in the middle of the hallways and every empty space in the hotel. We met the manager the next morning, she said she had nothing to apologize and was very very rude. She was told she would give us a full refund but did not give us the refund receipt so we called the bank to make sure we would get our money back and we were told the money was pending that they would monitor and block if the hotel tried to charge and they did! Even though the promised a refund they tried to charge us 2 days after we checked out. Would not recommend, this hotel should not be open until it improves, specially the customer service!
Se hospedó 1 noche en septiembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2018

4/10 Malo

Cookie, Michigan

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Not worth the price
Wanted to book a room that is close to Miami cruise port, just $10 cab ride for 2 people. Hotel was rustic, but in need of repair. Some furniture looked secondhand. My room did not look like any of the pictures. Door to room on second floor is facing another old building under construction and full of junk. It did have a balcony facing the water, but no door handle to get out there. I had to dig my fingers between the 2 doors to get it open. The wood balcony was in need of repair and painting. I sat on the bed and the headboard came off. The TV was making a static sound that was drowning out the sound. Called to ask for another TV, but sent a guy to play with the remote to make it louder and drown out the static. Patio area where you can eat looked old and creepy so we walked down the beach and found lots of bars and restaurants. The bathroom had peeling paint and only 1 washcloth. The air conditioning unit in the wall is controlled by your key card, so when you leave your room and take the card it turns off. If you are gone for awhile your room is hot and stuffy again. Not worth the money.
Se hospedó 1 noche en junio de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en junio de 2017

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Its history is its only redeeming feature, and you need quite a bit of imagination to see through the unfortunate renovations. The rooms (non-historic) look they were cheaply freshened up a couple years ago and are already fading. Very high prices for the condition and location.

10/10 Excelente

Angela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Great place ! Helpful staff and wonderful food! Would stay here again !! Our Luggage man went above and beyond duty!!

8/10 Bueno

06/01/2016

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location in paradis
The hotel staff was great! Everyone was so welcoming and accommodating. I arrived at the hotel 2 hours before check-in, and was able to gain access to my room. The view was spectacular and it was a very quaint, boutique hotel in the center of paradise. The direct access to the beach and boardwalk made it a perfect stay for a solo adventurer. I was a short walk to the marina for the ferry to St. Barths. The hotel manager made my reservation and allowed me to borrow a beach towel to take with me. My friend was able to store his rental car at the hotel so we could easily drive back to the Marigol to take the ferry back to Anguilla.

10/10 Excelente

George

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place. Clean. Could not adjust thermostat; only could turn on or off. They give discounts on meal to those staying there, but not advertised

10/10 Excelente

Matthew, New York, NY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Indonesian Island Charm On The Beach
We arrived and the hotel had not received our reservation information from Expedia. After reviewing our reservation printout and without any coaxing from us the desk clerk welcomed us to the hotel and upgraded us to a wonderful suite on the third floor with a magnificent view of the ocean and marina. Our bed was a romantic four-poster king with netting draped over it. The recently updated bathroom was huge with two sinks, a large vanity, enclosed separate toilet room, a double sized shower with glass enclosure and a very large soaking tub for two! Furnished with a small kitchenette and refrigerator and a balcony over looking the "boardwalk" and ocean - it was a perfect location for morning coffee and cuisants and evening glasses of wine! The Pasanggrahan Royal had an excellent restaurant (breakfast was especially nice) open to ocean breezes and an outside bar set under palm trees - happy hour and dinner was a beautiful island setting (Thursday night is Prime Rib special - melts in your mouth!) Sunday night their restaurant is closed and they provided a discount card to another restaurant. Something happening every day along the boardwalk, especially with the multiple cruise ships each day in the port. Took the local bus to visit other towns – very cheap per person.

4/10 Malo

David

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
à évité !
Une Catastrophe mentionné sur Hotels.com avec Spa et Salle de Fitness mais rien de tout cela sur place une porte qui ne peut même pas se fermer résultat d'autre personnes ont essayé par erreur de rentré dans notre chambre une honte de la part d'hôtels.com de mettre ce genre d'établissement sur votre site $222 et aucun geste de la part de votre site internet aucune réponse en email rien une honte totale !

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great service
Overall good