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Opiniones de VM Hotel

4 out of 5
VM Hotel
No. 1679, Phnom Penh, Russia Avenue

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 12 de 18 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 4 de 18 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 18 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 18 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 18 opiniones" "

9.4/10

Limpieza

9.0/10

Servicio y personal

9.6/10

Servicios

9.2/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jerry

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice , good staff - great breakfast!
Se hospedó 1 noche en mayo de 2024
Respuesta de OTA Operation: Luna, el 15 may. 2024
Dear Jerry, we're thrilled to read your kind words about our hotel, attentive staff, and delicious breakfast. Your satisfaction is our ultimate goal. We look forward to your next visit!

10/10 Excelente

Bopha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super modern, clean and spacious room. Everything we needed to stay for the night before heading back home. Great breakfast options! Like the gym equipments. The fact that it’s close to the airport was a plus for us. Will definitely stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de OTA Operation: Luna, el 30 abr. 2024
Dear Guest, we are thrilled to read your fantastic review that our modern, clean, and spacious rooms met all your needs for a comfortable stay before your journey home. We're particularly pleased that you enjoyed our diverse breakfast offerings and found our gym facilities to your liking. The proximity of our hotel to the airport being an added bonus for you is truly gratifying. We look forward to welcoming you again and providing yet another exceptional experience upon your next visit. Until then, safe travels!

10/10 Excelente

kenta

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
空港から近く便利
Se hospedó 1 noche en abril de 2024
Respuesta de OTA Operation: Luna, el 25 abr. 2024
親愛なるゲストの皆様、貴重なご意見をいただきまして誠にありがとうございます。 ホテルから空港までお迎え5分。 私たちは今後も優れたロケーションサービスを提供し続け、近い将来に再びリラックスして安心できる旅体験を提供できることを楽しみにしています。GM:Mark Ma

10/10 Excelente

Karman, surprise

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is close to the airport and has shuttle services that picked me up at the airport. The driver was waiting inside the airport right outside baggage with a sign having my name on it. Walking into the hotel you are greeted by several hotel workers. The front desk was super nice and helpful. They walked with me to my upgraded room. The front desk assisted me at the restaurant in ordering a meal and had it delivered to my room. They have Excellent customer service and I highly recommend this hotel for Cambodia visitors. Don’t miss the opportunity to feel special as a guest of VM Hotel.
Se hospedó 2 noches en abril de 2024
Respuesta de OTA Operation: Luna, el 6 abr. 2024
Dear Guest, Thrilled you enjoyed our airport transfer, warm welcome, and attentive front desk service, including the room upgrade and meal delivery. Your high praise of our customer service is cherished. We look forward to hosting you again at VM Hotel for another special stay. Highly recommended!Best regards

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was impressed with the property as well as the top notch staff. Very accommodating including small detail. Will be back
Se hospedó 1 noche en marzo de 2024
Respuesta de OTA Operation: Luna, el 29 mar. 2024
Dear Michael, thank you for your flattering review! Thrilled you enjoyed our property and commended our staff's attentiveness to detail. We're eager to welcome you back soon! Best regards.

10/10 Excelente

JUNICHI

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is close to the airport. Convenient as they provide transportation to and from the airport. The facilities are new and comfortable, but the air conditioning is not very effective. Breakfast is delicious.
Se hospedó 3 noches en febrero de 2024
Respuesta de OTA Operation: Luna, el 28 feb. 2024
Dear guest, thank you for choosing our hotel. The hotel has comfortable hardware facilities and personalized warm services. We hope that through our considerate and meticulous services, you can relieve yourself from the fatigue of the journey and enjoy a comfortable and relaxing experience. The hotel All staff sincerely invite you to visit again in the near future and wish you a happy life!

8/10 Bueno

Amanda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stay at this property mainly because of its proximity to the Phnom Penh airport. The front desk staff are warm & welcoming. Consistency of service is not evident. We asked for a car to pick us up at the airport. It never arrived because “our driver went for dinner, sorry”. In the end we took a tuk tuk for the 5 minute journey which worked out well. Last time we visited we were advised to “take a taxi because the hotel car is busy”. Their swimming pool is beautiful and the pool bar staff are gracious & well-trained.
Se hospedó 1 noche en febrero de 2024
Respuesta de OTA Operation: Luna, el 22 feb. 2024
First of all, VM Hotel would like to sincerely say sorry to you. It is our problem that we did not deploy vehicle dispatch personnel well and caused inconvenience to you. From now on, we must do a good job in training and dispatch management. This is very important to us. Also thank you for your encouragement to the pool and poolside bar staff, thank you for your feedback.

8/10 Bueno

Rosanna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A great airport option
Overall this is a great hotel and very convenient for the airport. It is very new and very well appointed rooms-spacious and clean. We had one glitch as upon check-in the reception could not find our reservation but Mr Savin (sp) went online and found it and then was very kind and generous with us. He definitely saved the situation and our staff was very pleasant. It is also handy to have the mini centre with various eateries right in front of the hotel.
Se hospedó 1 noche en febrero de 2024
Respuesta de OTA Operation: Luna, el 16 feb. 2024
Thank you for booking our hotel and your high praise for the service of our front desk staff. We have conveyed your praise to our Savin. The service enthusiasm of one employee will encourage all hotel employees to feel the same for each other. Especially for the encouragement from our guests, the hotel happens to be not far from Phnom Penh Airport. If you are lucky enough to come again, free airport pick-up service can be provided by making an appointment in advance. There is a lifestyle community shopping center in front of the hotel, which is convenient for different dining and life conveniences. For your leisure shopping needs, there is a buffet restaurant, Japanese restaurant, swimming pool, and bar on the 1st floor of the hotel. The elevator is directly accessible, and you can experience a one-stop resort life within walking distance. Welcome to come again.

8/10 Bueno

Siu Ping

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
the staff is very nice and they can communicate in English and some Mandarin too
Se hospedó 2 noches en enero de 2024
Respuesta de GM-keery feng, el 2 feb. 2024
Thank you very much for you support and we look forward to serving you again

10/10 Excelente

LI WEI

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de OTA Operation: Luna, el 20 feb. 2024
Welcome you back to VM Hotel again.

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best hotel ever
The VM is the nicest place we ever stayed. Beautiful property and the staff was amazing. The owner is very friendly and very down to earth. Thanks so much, 5 stars
Se hospedó 1 noche en octubre de 2023
Respuesta de OTA Operation: Luna, el 16 feb. 2024
Dear guest, thank you for choosing our hotel. The hotel has comfortable hardware facilities and personalized warm services. We hope that through our considerate and meticulous services, you can relieve yourself from the fatigue of the journey and enjoy a comfortable and relaxing experience. The hotel All staff sincerely invite you to visit again in the near future and wish you a happy life!

2/10 Terrible

SeungJun

Viaje de negocios
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

hyechan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 8 noches en agosto de 2023

6/10 Aceptable

hyechan

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
단기체류엔 좋은 곳임.
깨끗하고 청결한 호텔이였으며, 서비스등도 다 좋았음. 다만 식당이외 운동공간 이 완공이 되었으면 더 좋았을 것임.
Se hospedó 8 noches en julio de 2023
Respuesta de Phalin , el 17 jul. 2023
Thank you for choosing our VM HOTEL for your destination in Phnom Penh . Your comments are a very good motivation for us to keep working to achieve our guest’s satisfaction.Best Regards, Phalin ( Reservation Executive )

10/10 Excelente

Wante

Se hospedó 4 noches en julio de 2023
Respuesta de Phalin (Ms), el 17 jul. 2023
Thank you for choosing our VM Hotel for your destination in Phnom Penh and leaving us a wonderful review.Best Regards,Phalin ( Reservation Executive )