Salón de banquetes

Opiniones de The McCormick Scottsdale

3.5 out of 5
The McCormick Scottsdale
7421 N Scottsdale Rd, Paradise Valley, AZ

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 743 de 1512 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 388 de 1512 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 215 de 1512 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 90 de 1512 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 76 de 1512 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.0/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

juan carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy bonita ubicación con vista al lago del campo de golf
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 11 abr. 2024
Juan, tu agradecimiento por la hermosa ubicación de Millennium McCormick Scottsdale con vistas panorámicas al lago y al campo de golf nos enorgullece verdaderamente. Nos esforzamos por brindar las mejores experiencias a nuestros huéspedes y estamos encantados de saber que lo logramos durante su visita. Esperamos darle la bienvenida nuevamente para otra excelente estadía.

8/10 Bueno

zurdo

Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Service, el 1 oct. 2023
Zurdo, your excellent rating of the Millennium McCormick Scottsdale is much appreciated. We're delighted to know you enjoyed your stay with us. We hope to serve you again soon.

2/10 Terrible

Ramon

Viaje en grupo
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza, servicio y personal, servicios
Cualquier Negocio que se respete , es claro en sus cuentas y más a lo que se refiere sus clientes ! No son claros en sus cuentas …!?!?porque de otras firma se llama robar !!! . Además cualquier hotel que se respete sin preguntar a la segunda noche le cambias sus sábanas !!! Pesimo y Fatal .! Lastima de una propiedad bonita .!
Se hospedó 3 noches en abril de 2023
Respuesta de Manager, el 2 may. 2023
We appreciate your feedback and thank you for choosing our hotel for your stay.

2/10 Terrible

Ivan

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Los colchones de las camas tenían hoyos
Se hospedó 3 noches en noviembre de 2022
Respuesta de Lena F., el 21 nov. 2022
Thank you for your feedback, the information has been passed on to the respective departments for further inspection. We hope to see you again soon

10/10 Excelente

Ana Guadalupe

Jjaja
Se hospedó 1 noche en julio de 2022
Respuesta de Heather H, Operations Manager, el 27 jul. 2022
Thank you for the great score, we are glad you enjoyed your stay and hope to see you again soon!

2/10 Terrible

anibal

Se hospedó 2 noches en diciembre de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto la atencion del personal sobre todo de u a chica de recepcion que habla español ,es una persona con calidad humana
Se hospedó 2 noches en julio de 2021
Respuesta de Mickenzie , el 10 jul. 2021
¡Gracias por tomarse el tiempo para responder a nuestra encuesta! Me alegro de que la señorita Ruth haya podido ayudarlo durante su estadía.

8/10 Bueno

martin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente relación precio calidad y ubicación
The McCormick Scottsdale. Es un muy buen hotel. Limpio y agradable. Esta sobre un lago con muy bonita vista. Muy bien ubicado cerca del fashion mall. La relación precio calidad es muy buena. Ya que está junto a hoteles muy buenos y caros siendo este muy bonito. Lo recomiendo ampliamente.
Se hospedó 1 noche en mayo de 2021
Respuesta de Mickenzie, el 17 may. 2021
¡Gracias por tomarse el tiempo para responder a nuestra encuesta! Realmente apreciamos las lindas palabras que tiene para nosotros y esperamos verlo nuevamente en su próximo viaje por Scottsdale.

8/10 Bueno

Dominique

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel staff were great! Housekeeping did a great job and front desk and restaurant staff, Kate in particular, were amazing!
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Andrew

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really enjoyed the resort like feel. many places charge a resort fee without this relaxed feeling.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Judi

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was spacious and clean and the bed comfortable. I had a late check-in and although they didn't have room service, I was able to order a delicious steak caesar salad to take back to the room.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 30 abr. 2024
Judi, it's wonderful to hear that you had a comfortable stay at Millennium McCormick Scottsdale. We're glad to know that our well-kept spacious rooms met your needs and the steak caesar salad added to your positive experience. Making your late-night check-in process easy and convenient is a priority for our team members. We look forward to hosting you again for another enjoyable stay.

8/10 Bueno

Deon

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 30 abr. 2024
Deon, it's great to see that your stay at Millennium McCormick Scottsdale was generally positive. We're grateful for your rating and we hope that you'll choose to stay again during your next visit to Scottsdale.

8/10 Bueno

Lorena, EL PASO

Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
I was waiting to check in at 4 pm. The front desk told me i could go and wait anywhere in hotel. He was kind. Therefore i went outside to the restaurant terrace to eat & drink something while my room was ready. I was tired and hungry after driving 7 hours. I was there enjoying the beautiful view of the lake, and decided to take a bite of the salad i had because no body showed up for more than 25 mins when all of a sudden this old guy came and asked me to leave with ni explanation! He was very rude, and agressive. I wanted to explain why i was there and told him i just having a bite of my salad and he got angrier. So i left to the front desk and talked to a lady and she explained to me that according to code people cant bring food from outside which is totally understandable BUT the way this other guy reacted was TOTALLY Unacceptable. He didnt explained that instead he mistreated me while other guests watched. A 4 star hotel should NOT have people like this working in the hospitality industry where people go to relax and have a good time not to be yelled at. The hotel is nice, clean comfortable and i love the pool and the lake.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Dawn R

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a very laid back and casual property. We enjoyed the tennis, kayaks and pool. It was centrally located and close to great restaurants.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 27 abr. 2024
Dawn, it's wonderful to hear that your experience at the Millennium McCormick Scottsdale was enjoyable. We're delighted to know that our range of facilities like tennis, kayaking, and pool added to your satisfaction. We also appreciate your note about our convenient location close to a variety of dining options. We hope to welcome you back in the future for yet another pleasurable stay.

6/10 Aceptable

Tiffany

Viaje en pareja
No le gustó: Servicio y personal
The staff was NOT very friendly. They try and charge you for everything that would be compliment at any other hotel. Website says cabanas are free just call to reserve but then staff says they are $150 although they are all completely open. Hotel restaurant doesn’t answer and when you call front desk they say it’s because the restaurant is swamped. There was never more than one customer in there the times we were there.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 26 abr. 2024
Tiffany, we appreciate your feedback and regrettably note some areas of your stay fell short of expectation. The lack of warm hospitality from our team members, as well as your experience with our amenities pricing and restaurant communication, do not reflect our usual standards. For future visits, we'll strive to ensure our information and service are consistent and satisfactory. Thank you for bringing this to our attention.

8/10 Bueno

Amy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pool was great, so was pool bar. Nice room.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 23 abr. 2024
Amy, we're thrilled to hear you enjoyed the Millennium McCormick Scottsdale's delightful pool and pool bar. It's also wonderful to know that you found your room to your liking. We can't wait to have you back for another pleasant stay.

2/10 Terrible

Bob

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The place is falling apart and out dated. Little to no staff and or amenities. I would like my money back. I would never stay there again
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 17 abr. 2024
Bob, it's disheartening to learn about your experience. Please know it's always important to us that guests find the hotel's condition and furnishings suitable and we genuinely regret any inconvenience caused. Your observations regarding the availability of amenities and team members are taken seriously for future improvements. We hope we can demonstrate our commitment to guest satisfaction should you choose to give us another opportunity.

10/10 Excelente

Emma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I loved it!
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 16 abr. 2024
Emma, it's wonderful to hear you had such a fantastic stay with us at the Millennium McCormick Scottsdale. Thank you for sharing your positive experience, and we can't wait to welcome you back in the future.

10/10 Excelente

Michael

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place! Enjoyed the pool area, the adjoining restaurant/bars and the view facing the lake!
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 12 abr. 2024
Michael, it's wonderful to read that you found Millennium McCormick Scottsdale to be a nice place! We love knowing that our pool area, neighboring eateries, and views of the lake contributed to making your stay enjoyable. We hope you'll consider us for future trips.

10/10 Excelente

Shannon, Puyallup

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very relaxing stay and would definitely come back again.
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 12 abr. 2024
Shannon, it's wonderful to hear that you found your stay at Millennium McCormick Scottsdale so relaxing. We're thrilled that you would consider returning in the future. Our team members look forward to serving you again. Safe travels until then.

10/10 Excelente

Tina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great amenities. Quiet . Friendly helpful staff
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 11 abr. 2024
Tina, we're thrilled to hear that you enjoyed the exceptional amenities at Millennium McCormick Scottsdale. It's great to know that the peaceful environment and our friendly, proactive team members added value to your stay. We look forward to welcoming you back soon.

4/10 Malo

Corinne

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Do not expect much from these rooms. The rooms are a dump. Lots of black mold in our room. However the grounds are beautiful and well kept. Nice outdoor areas but hotel itself should be knocked down.
Respuesta de Customer Service, el 8 abr. 2024
Corinne, we regret to hear your experience didn't meet your expectations with regard to the room condition. Cleanliness and guest comfort is our priority, and we take matters related to it seriously. It's disheartening to know alternatives were not issued promptly. However, we are happy to hear you found our grounds and outdoor areas pleasing. We are continually seeking to improve our guest experience and appreciate your valuable feedback. We hope for an opportunity to recover your faith in us in the future.

2/10 Terrible

Ben

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 29 abr. 2024
Thank you for sharing your feedback, Ben.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

2/10 Terrible

Celeste

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Staff placed my family in the ugliest area of the hotel, in front of the parking lot. Had a rude awakening around 6ish to the fire alarm going off, no kind of apology for the inconvenience. Property is not as nice as pictured, older and has seen better days. No hot tub but “resort fee” for use of pool. Beds are loud and flimsy. Would not stay here again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 7 abr. 2024
Celeste, we're genuinely disappointed to learn of your recent experience. It's unfortunate that you found the allocation of your room less than ideal and that the early morning fire alarm caused disruption to your stay. No guest should ever feel underwhelmed by our property or its amenities. Your remarks on the bedding are also taken note of. We hope you would reconsider and give us another chance to provide a stay that meets both our standards and your expectations.

10/10 Excelente

KEITH, PRESCOTT VALLEY

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bery nice property.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 7 abr. 2024
Keith, we're thrilled to hear that you appreciated the Millennium McCormick Scottsdale. It's always wonderful to learn when guests enjoy their stay with us. Thank you for taking the time to share your experience, and we hope to welcome you back soon!

4/10 Malo

Connie

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 24 abr. 2024
We appreciate you sharing your concerns with us, Connie.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 Excelente

Mary Rose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 2 abr. 2024
Thank you for the amazing rating, Mary!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Millennium McCormick Scottsdale soon!Thanks again for leaving your feedback!

6/10 Aceptable

Scott

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 1 abr. 2024
Scott, thank you for taking the time to rate your recent stay at our hotel. We hope to have the opportunity to elevate your experience during your next visit to Millennium McCormick Scottsdale.

2/10 Terrible

Jose

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 19 abr. 2024
Jose, we are deeply concerned to see the rating you've given us. We'd greatly appreciate the opportunity to learn more about your experience and ways we can improve.

10/10 Excelente

Andrea

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pool didn’t seem to be heated, paddle boat, kayaks, bikes available. Beautiful property
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 30 mar. 2024
Andrea, it's wonderful to know that you appreciated the aesthetics of the Millennium McCormick Scottsdale. We're also glad you were able to enjoy our range of amenities like paddle boats, kayaks, and bikes. Regarding our pools, we appreciate your feedback and assure you that the temperature is maintained at a level generally accepted as comfortable by most. Thank you for your review, we look forward to welcoming you back again soon.

4/10 Malo

James, Tucson

Viaje en pareja
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal
Expected the property and facilities to be in better condition. An example, our room's sliding door would not lock properly. Disappointed with the attitude and appearance of front desk staff. Bordered on rudeness.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 26 mar. 2024
James, it's unfortunate to hear that your experience fell short of expectations. We regret that you encountered issues with the room security, and we appreciate your feedback regarding it. As for the interaction with our colleagues, we strive to present a professional and friendly image, and it's disheartening to know that we did not meet this mark during your visit. Your comments aid us in perfecting our guest services for future guests. We hope for an opportunity to better your experience should you opt to stay again.

10/10 Excelente

Syed Mohsin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic property.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 22 mar. 2024
Syed, we're thrilled to hear that you found the Millennium McCormick Scottsdale to be fantastic. We strive to provide our guests with a remarkable experience and are grateful for your feedback. We hope to see you again in the near future.

6/10 Aceptable

Jose

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y servicio y personal
Rooms are too small
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 21 mar. 2024
Jose, thank you for sharing your thoughts. It's regrettable that our accommodations didn't quite match your expectations, as we strive to provide all our guests with the utmost comfort. Rest assured that your constructive feedback will be taken into consideration for future improvements. We hope to have another opportunity to better serve you in future visits.

2/10 Terrible

Erin

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I arrived on Friday and after checking in. I was told that my room was down the hallway and it just keep going. I arrived in my room to discover the a/c and heat was a large unit which was very loud. Next thing my patio door would not open. I was starving so went to eat at restaurant. Came back to room and found out there was a soccer tournament in town…I heard kids upstairs running and jumping and opening and closing loudly. I called Expedia and was told many different things…I was told that no one was available at the hotel and I said that makes no sense. I said well, I am leaving in the morning and please cancel my stay. She said well, since I cannot get ahold of them I can’t do anything! I said I know someone must answer it’s to early. I was getting so many mixed messages…. I departed at 6:30am
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 19 mar. 2024
We appreciate your feedback, Erin.We're disheartened that your time with us was less than ideal. We will be sure to alert the appropriate members of our team to rectify these issues. We care deeply about our guests and want to provide the best service possible. A member of our team will be reaching out to you directly today. Thank you for bringing these concerns to our attention.We hope you give us another chance to host you soon so we can share a more positive experience.

8/10 Bueno

Paul

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 3 abr. 2024
Paul, thank you for choosing the Millennium McCormick Scottsdale and taking the time to rate us. We're glad to know that your stay was enjoyable. We look forward to your next visit and continue to make your stay even better.

4/10 Malo

Matthew

Viaje en pareja
No le gustó: Condiciones de la propiedad
Overpriced for what we got. Parking lot is in bad shape and filled with potholes. Gross stain on the sofa chair in our room. Interior had been renovated at some point but overall the facility still looked and felt dated.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 14 mar. 2024
Matthew, it's unfortunate to hear about your recent experience. We regret that the condition of the parking area and general looked and felt of the property didn't meet your expectations. Additionally, we apologize for any discomfort caused by the state of the sofa chair. We aim to provide a valuable experience, and your feedback helps us understand where enhancements can be made. We hope for the opportunity to offer you a more satisfactory stay in the future.

8/10 Bueno

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Get location
Se hospedó 5 noches en marzo de 2024
Respuesta de Customer Service, el 14 mar. 2024
Richard, it's wonderful to hear you appreciated the location of Millennium McCormick Scottsdale. We strive to provide convenience to our guests and we're delighted it made a positive impact on your stay. We hope to welcome you back in the future for another enjoyable visit.

10/10 Excelente

Galen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Good service
Se hospedó 5 noches en marzo de 2024
Respuesta de Customer Service, el 11 mar. 2024
Galen, it's terrific to hear that you appreciated the quality service at Millennium McCormick Scottsdale. Ensuring guest satisfaction is something our team members always strive for. We hope to see you again soon in the near future.

8/10 Bueno

Kellee

Viaje familiar
Le gustó: Limpieza y servicio y personal
Beautiful property. A little bit of maintenance needed.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Ron

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 5 noches en marzo de 2024
Respuesta de Customer Service, el 11 mar. 2024
Ron, thank you for staying with us at Millennium McCormick Scottsdale and rating your experience. We're thrilled to know you appreciated your stay. We look forward to welcoming you back in the future. Safe travels until then.

10/10 Excelente

Edward

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Liked just about everything except the bathroom door which wouldn’t completely close. That’s bad!
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 9 mar. 2024
Edward, it warms our hearts to hear that almost every aspect of your stay at Millennium McCormick Scottsdale met your expectations. We appreciate your feedback about the bathroom door and assure you that our maintenance team will promptly address it. We look forward to creating an even better experience on your next visit.

10/10 Excelente

Mary

Viaje en pareja
Le gustó: Servicios
Central location, clean, quiet rooms.
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 8 mar. 2024
Mary, thank you for sharing your experience at Millennium McCormick Scottsdale. We're thrilled to hear you appreciated our prime location and found our accommodations to be spotless and tranquil. We hope to welcome you back in the near future for another stellar stay.

8/10 Bueno

Araceli

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
enjoy my stay at The McCormick. Beds are comfortable and room was clean. Our room was facing the mountains/ main street so it gets pretty noisy. Other than that, it was a nice place to stay.
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 11 mar. 2024
Araceli, it's delightful to hear that you enjoyed your stay at the Millennium McCormick Scottsdale. We are pleased you found our beds comfortable and the room clean. We appreciate your observation regarding the noise from the main street. For future stays, we'd be more than happy to assist you in selecting a quieter room. We look forward to welcoming you back to our pleasant premises soon!

10/10 Excelente

ALEXIS Brunet

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 27 mar. 2024
Alexis, thank you for taking the time to rate us. We are delighted that you had an enjoyable experience at Millennium McCormick Scottsdale. Your feedback serves as encouragement to our team in maintaining our high standards. We hope to welcome you back soon for another wonderful stay.

6/10 Aceptable

Stephen, Westminster

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Nice location, but further upgrades are needed. Most room furniture was old and WORN or old and stained.
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 6 mar. 2024
Stephen, thank you for the feedback. It's positive to know you appreciated our location. As for the room conditions, we're constantly making improvements in line with our guests' suggestions. Your feedback on the furniture has been noted and will without doubt assist in our commitment to refining guest experience.

4/10 Malo

Trudy

Viaje familiar
Le gustó: Servicios
No le gustó: Servicio y personal
I was very disappointed. We loved the view, but there was a filter from the pool that ran 24/7. I felt like a vacuum was in my room going all the time. I told the front desk but they didn't care. On check out day the maid came in at 8am and didn't knock. She woke my kids up. Again, I mentioned to the front desk but they just looked at me. There is also no hot tub at the facility. The area is great if it wasn't for those few concerns.
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 6 mar. 2024
Trudy, thank you for taking the time to share your experiences. Hearing about the noise issue you experienced in your room, we understand how disturbing it can have been. We'd like to assure you that our team members take every feedback seriously. The incident you explained about an early visit from the room service colleague is regrettable, and it's not our standard practice. Additionally, while we do not have a hot tub, it's noted that it might add to our guests' enjoyment. We do hope to regain your trust and improve your perception of our hotel on a future visit.

8/10 Bueno

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
This place is ok, clean, quiet and good size rooms. The staff is excellent and service is great. Its a little dated but the staff makes up for that. It's not far from Old Town Scottsdale but you have to drive, a little under 4 miles. We prefer being closer to Old Town and that area of Scottsdale so for us location is not that convenient. But, its a clean quiet place in a safe area, just not updated.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 5 mar. 2024
Robert, we appreciate your review. It's pleasing to know you found our team members excellent and our services satisfying at the Millennium McCormick Scottsdale. We recognize the appeal of a closer location to Old Town, and appreciate your understanding of our positioning. Rest assured, our continuous commitment is to maintain a clean, quiet, and safe environment for our guests, while constantly seeking ways to enhance our premises. We hope to welcome you back, perhaps for a change of scenery, in the future.

8/10 Bueno

Steven

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location for attending spring training, baseball games.
Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Service, el 4 mar. 2024
Steven, it's wonderful to hear that you found the Millennium McCormick Scottsdale well-located for your spring training and baseball game needs. We hope to welcome you back for more memorable experiences.

6/10 Aceptable

Saied

Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Service, el 22 mar. 2024
Saied, we see that your recent stay with us was utterly average. Your feedback is valuable to us and we'd welcome any specific comments to better understand your experience. We're always striving to exceed our guests' expectations and hope for an opportunity to make your next stay a memorable one.

2/10 Terrible

ALEKSANDR, BROOKLYN

Viaje familiar
No le gustó: Servicio y personal
Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Service, el 3 mar. 2024
We appreciate the feedback, Aleksandr.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.