Grazie :)

Dear Anne-Marie,thank you for your comment,You are kind people.We hope to see you again next year.Bests Regards.

Merci de rester avec nous

Good evening Mr Xing, thank you for leaving us the review. We are in disagreement with what you wrote. As when you have booked on our site we are quite clear that we are not in Sorrento but in Piano di Sorrento and then Sorrento is far 3 km from our hotel. I suggest you check better the next time you make a reservation. cordially Angela

Prezado cliente, sentimos muito por seus óculos de sol, nós da equipe fizemos tudo para ajudar, mas não encontramos nada, com certeza eles se perderam em outro lugar. Quanto à equipe, fomos muito cortês e gentil, na verdade, mesmo que você tenha reservado apenas uma hora antes que pudéssemos conseguir ingressos para Capri e nós o acompanhamos até o ponto de encontro. Errado é humano, só porque com o estacionamento da Expedia quase sempre é pago, nós verificamos e você não pagou nenhum extra.

Thanks for the review. unfortunately for the concrete/beton we are waiting for the seasonal closure to carry out the maintenance. The structure is not dangerous otherwise we were not open. As far as transportation is concerned, we have 1 minute away from the bus line stop and the station and 10 minutes from the hotel. If he wanted he could ask for information in the concierge for a shuttle. Cordially

Thanks for the review

Thank you for leaving a review. In order to carry out the maintenance of the hotel we are waiting for the seasonal closure. As for the wi fi, our hotel has 2 lines, maybe you have not been able to connect, you could ask for help from the staff in the concierge. The price you paid was a great price for a 3-star hotel located in the Sorrento peninsula. Cordially

Merci pour votre commentaire

Thanks for the review. We look forward to hosting you. Cordially

Thanks for the review

Thanks for the review

Buongiorno, grazie per averci lasciato la sua opinione. Distinti saluti

Thanks for the review

Thank you.

Dear John, Thank you for your very helpful comment, it was a pleasure to have had us as our guest, I hope to see you soon. Valeria D

Dear Gest, Thank you for your very helpful comment, it was a pleasure to have had us as our host, sorry for the beds but because they are new soumier. I hope to see you soon.

Dear Guest, Thank you for your comment, I'm sorry you will be confused with some other hotels because our facility has been upgraded for a few years. Best Regards

Thank you for your comment, it is usually to say where the garage is at check in as in the rest of the world, our staff always has a smile to offer, I remember you did not return it, sorry that only You did not appreciate our breakfast with fresh daily produce. Best Regards.

Hoping to see us again.

Hoping to see us again. Thank you.

다시 만날 기대. Valeria D

Thank you for leaving your comment, it is strange to me that the staff was abrupt, the availability and kindness is in the hands of the Sorellos residents, you were lucky enough to have breakfast with a few people just because the other guests came out Very soon to visit our fantastic places. Sorry that she did not like our sommier could have communicated to us we would have made her bed more comfortable, unfortunately the customers are not all the same, some prefer the soft bed some hard one. Wishing we could welcome you again as our guest. Best Regards

Thanks for leaving your comment. Wishing we could welcome you again as our guest. Best Regards.

Grazie :)