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Opiniones de Best Western Plaza Inn

2.5 out of 5
Best Western Plaza Inn
3755 Parkway, Pigeon Forge, TN

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 599 de 1084 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 329 de 1084 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 108 de 1084 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 30 de 1084 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 1084 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Rolando

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Lizbeth

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Danny

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Karen

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buen servicio muy limpio me gusto si lo recomiendo el personal muy amable también
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Rodolfo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Estubo muy bien
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Silvano

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
it's a good place
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Francisco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente!!!
Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Michael

Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

Elizabeth

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very good
Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

Debra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice place. The room was clean and the property was also. The breakfast was good and the dining area was very nice. Would definitely stay again.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Michel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Darren, Fort Mcmurray

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Derek was amazing! He helped us get a room we needed and was so friendly. We just love Derek!!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Tonya

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice, clean and comfortable!
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Barbara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Vicki

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bathroom was on the small side..but we had great water pressure! There really was no complaints. The kids loved the pools.
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

Alicia

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Property was great. The lady who got us our rooms at the hotel was super rude though
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

George

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Taylor

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is very clean and nice. The breakfast was nothing special, just typical continental breakfast.
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Victoria

Viaje familiar
Le gustó: Servicio y personal y servicios
Large room. Had ants in bathroom. Breakfast was good with a lot of variety
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

jean

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
A lot of construction around, bed not comfortable. Bathroom too small and old
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Bernie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The convenience to walk to practically to all my favorite sights.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Scott

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay went smoothly in all aspects. Room was recently updated and had nice amenities including a fridge and microwave. Each room was getting a new Phillips flat screen as well. Our room had it and we saw tons of empty boxes on the second floor for those rooms, probably a 40" or bigger. Breakfast was well stocked and included eggs, sausage, biscuits, and gravy. Convenient to most everything.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Lea Anne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had a great stay! Nice and confortable!
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Brittany

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Julie

Viaje familiar con niños
Le gustó: Servicio y personal
Location was great for a visit to Dollywood. Breakfast was a plus. Liked the indoor pool, but could have been a bit cleaner. Parking was easily accessible.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Rhonda

Se hospedó 3 noches en abril de 2024

8/10 Bueno

Brandy

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal
maybe it could have been just me. But staff could have been a little bit more friendlier. Housekeepers were awesome and extremely friendly. The room was pretty nice. I would say The room needed to be mop up more Often the floors were really dirty. But overall, I enjoyed my stay and I would definitely come back.
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Brandon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kathy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice property. Stayed in room with balcony.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Anelies

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
overall was convenient
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Stacey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We stayed in the biggest nicest room possible. The room was great but the rate was pretty insane. Would recommend!
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Joyce

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal
Front desk staff was very unfriendly and unconcerned about any issues you might have. Room was very nice and clean but bed/mattress was very noisy if you even turned over. We had a room with an adjoining door and you could hear everything going on next door. The family there yelled at each other all day and slammed their doors the whole time. I know this isn’t the hotel’s fault but I wouldn’t stay in a room with an adjoining door again.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jamie

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Floors in room seemed dirty and bathtub was clogged. The room was nice and beds were comfortable. Decent place for the money.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Brenda

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
It is an outside corridor to access the rooms. Rooms are clean and updated. Wierd wall switch controlled all lights and electricity. If overhead light is off all of the room lights are off. Hmm. Couldn't charge phones at night table plug due to that.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Taquina

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Dagney

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The parking lot and garage
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Carol

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en marzo de 2024

10/10 Excelente

Monica, Union

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
3 pools 3 hots tubs great view spacious rooms
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Brenda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was just a few miles from shopping and restaurant.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Becky

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Kids loved the indoor pool! Breakfast was pretty good! Rooms were very clean & nice. Suggestion; would be nice to have "room #'s on parking spaces " After our outing, we had to park near the office because others had taken all spots near our room. It was on Friday night, so there were probably visitors taking the spots. Shouldn't have to hunt for a parking space away from your room, especially carrying luggage. Also, when getting a room on the 3rd floor, you may want to ask if the elevator is near your room if you have an eldery person, or someone with you that can't use stairs. Just something to consider. Overall, we were highly satisfied with our choice & loved our trip♡ we will definitely stay here again on future trips. One more point, Golden Corral was by far the best, & most economical place to eat. Spent $75 @ Shoney's for 4 but $58 @ Golden Corral. Much better food too!
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jacob

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stay was great. Line for breakfast was long
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Abby

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The pool area was very nice, and they had nice little outdoor patio that was nice to sit at night, felt very safe.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Sabita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Sondra

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Within walking distance to shops and Dolly’s Stampede.. Kids loved the pool. Beds where comfortable. A little noisy kids running around going to and from pool at night making noise but other than that no complaints… will stay again
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Joshua

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
The room was clean, however there were little bugs ( not roaches or bed bugs) all over in the bathroom and around the water. The pool/ hot tub was so full I couldn't even fit in. Parking was terrible. Free... yes... but we couldn't park by our door. We parked very far away because everything was full. The breakfast was decent for free breakfast, however there was only one waffle maker and a long line to use the only one waffle maker. It was also so crowded in the dining area you had nowhere to sit. Out side our hotel room was very loud at night from other guests outside. Overall I wouldn't pay more than $100 for a room if I went back. It wasn't the worst hotel ever...just meh

8/10 Bueno

Shunderice

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Enjoyed our nights there. Staff was very friendly and helpful and kids really enjoyed the pool. Thank you to the cleaning staff as well!
Se hospedó 2 noches en abril de 2024

4/10 Malo

Mark, Louisville

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Staff , el 11 abr. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

6/10 Aceptable

Kelly

Viaje familiar con niños
The water in the inside swim area wasn’t warm at all, The shower water didn’t stay hot you had to take a Luke warm shower. The rooms need to be upgraded and the staff could have been a lil nice and friendly
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Chloe

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Big hotel with tons of cool amenities
Se hospedó 2 noches en abril de 2024