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Opiniones de Courtyard by Marriott Pittsburgh North/Cranberry Woods

3 out of 5
Courtyard by Marriott Pittsburgh North/Cranberry Woods
150 Cranberry Woods Dr, Cranberry Township, PA

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 403 de 614 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 137 de 614 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 39 de 614 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 23 de 614 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 12 de 614 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

8.2/10

Servicios

9.2/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Maria Carolina Zamora

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
No me hicieron el servicio de la habitación, las personas de la recepción super amables, pero nunca limpiaron la habitación
Se hospedó 2 noches en mayo de 2023
Respuesta de Hotelmgmt, el 5 jun. 2023
Maria, thank you for choosing our property as well as for providing your helpful feedback. We are sorry if there was any confusion regarding our housekeeping procedures. We do not offer the service automatically each day but if you request it with our team we can ensure a room refresh. We are eager to better meet your needs and hope you will return soon.

10/10 Excelente

Juan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2017

10/10 Excelente

Devon

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay
Se hospedó 2 noches en mayo de 2024
Respuesta de HotelMgmt, el 28 may. 2024
Thank you, Devon! It’s fantastic to hear that you had a perfect stay at Courtyard Pittsburgh North/Cranberry Woods. We look forward to welcoming you back and hope it can be soon!

10/10 Excelente

Melody

Viaje de negocios, Viaje familiar
Great location, clean room, nice staff
Se hospedó 1 noche en mayo de 2024
Respuesta de HotelMgmt, el 28 may. 2024
Thank you for your kind feedback, Melody. It's wonderful to hear that you enjoyed our convenient location and found your room to be clean and comfortable. Our team strives to provide a welcoming and friendly atmosphere, so it's great to know their efforts made a positive impression on your stay. We hope to have the pleasure of welcoming you back to Courtyard Pittsburgh North/Cranberry Woods for another enjoyable experience.

8/10 Bueno

Mike

Viaje en grupo, Viaje en pareja
Le gustó: Condiciones de la propiedad
I was not happy that there was no breakfast included with room
Se hospedó 1 noche en mayo de 2024
Respuesta de HotelMgmt, el 13 may. 2024
Mike, we are glad you rated us so highly and had a moment to share your thoughts with us. We understand breakfast not being included did not meet your expectations. We will certainly share your feedback with our Management Team. We hope that you will still join is in the future and that we can continue to impress you. Thank you.

6/10 Aceptable

Christopher

Se hospedó 2 noches en mayo de 2024
Respuesta de HotelMgmt, el 13 may. 2024
Learning that your recent stay didn't entirely meet your expectations is disappointing to us. We're hopeful for the chance to demonstrate our best on your next visit, Christopher.

10/10 Excelente

Rudyard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy check in. Quiet at night. Clean room and hallways.
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt, el 25 abr. 2024
Rudyard, your kudos to housekeeping for keeping our accommodations sparkling clean is greatly appreciated. We are also proud to learn we ensured a seamless stay from check-in to check-out. We hope you will choose Courtyard Pittsburgh North/Cranberry Township again!

8/10 Bueno

Kerry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt, el 24 abr. 2024
Thank you for your 4-star rating! We're thrilled you enjoyed your stay and are curious about how we can make it a 5-star experience next time. Looking forward to welcoming you back, Kerry!

10/10 Excelente

Ivette

Le gustó: Servicios
Clean location
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt , el 22 abr. 2024
We are proud to receive your perfect rating and compliments, Ivette. It is wonderful to know our pristine accommodations and ideal location served you well. Be sure to choose Courtyard Pittsburgh North/Cranberry Woods when you are back in the area!

10/10 Excelente

Christina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Room is nice, couch was dusty and the shower head was very dirty, water scum build up like it hasn’t been cleaned properly. we cleaned it before using it. Pool looks nice we did not swim though.
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt , el 22 abr. 2024
Christina, your detailed feedback is greatly valued. We are happy you had a positive overall experience, but we will indeed be giving the areas you highlighted extra attention. We are confident that your next visit will be impeccable all around. Thank you!

10/10 Excelente

Jeremy

Se hospedó 1 noche en abril de 2024
Respuesta de Hotelmgmt, el 11 may. 2024
Thank you for your five-star rating, Jeremy! We hope to be your preferred property whenever your travels bring you to the area!

10/10 Excelente

Chuck

Viaje en pareja
Great hotel and service
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt, el 22 abr. 2024
Chuck, we are thrilled your experience was perfect from start to finish. We hope we have enticed your return to Courtyard Pittsburgh North/Cranberry Woods. Until next time!

10/10 Excelente

Ronald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Hotelmgmt, el 21 abr. 2024
Thank you for the five-star rating, Ronald! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

10/10 Excelente

Stanley, Pittsburgh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Hotelmgmt, el 20 abr. 2024
Receiving a five-star rating from a valued guest like you is the highest compliment, Stanley! Thank you, and we look forward to welcoming you back in the near future!

10/10 Excelente

David, Millsboro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place.
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt, el 9 abr. 2024
David, we are delighted to learn your time at Courtyard Pittsburgh North/Cranberry Woods was five-star worthy. We hope we will be your first choice whenever you are back in town. Thank you!

10/10 Excelente

Gary

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was a little small but ok for 2 adults 1 children
Respuesta de HotelMgmt, el 9 abr. 2024
Gary, we appreciate your feedback as we always look for ways to enhance any future visits. We are glad you and your family enjoyed your stay, but we would love to help plan your next trip and find a more suitable room to meet your needs. Until then!

10/10 Excelente

Lisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
PERECT spot right off the interstate. Tons of shopping and restaurants within mins awsy
Se hospedó 1 noche en abril de 2024
Respuesta de HotelMgmt, el 8 abr. 2024
Lisa, it is great to know that Courtyard Pittsburgh North/Cranberry Township's location made it a perfect spot for you. The convenience of having so many amenities within minutes is something the hotel prides itself on, aiming to provide guests with a stay that is not only comfortable but also convenient for exploring the local area. The team looks forward to your next visit, ensuring another enjoyable and hassle-free experience.

8/10 Bueno

Russell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotelmgmt, el 30 mar. 2024
We're grateful for your positive feedback, Russell! On your next trip to the area, we hope you'll stay with us again so we can strive to exceed your expectations even further.

8/10 Bueno

Viktor

Viaje familiar
Le gustó: Limpieza y servicio y personal
Your average highway hotel. Good breakfast.
Se hospedó 1 noche en marzo de 2024
Respuesta de HotelMgmt, el 27 mar. 2024
It's good to know that your stay was terrific, Viktor, and that you found the breakfast to your liking. Offering a pleasant experience with quality amenities is what we aim for. We appreciate your feedback and look forward to providing you with an even better experience should you choose to stay with us again in the future here at Courtyard Pittsburgh North/Cranberry Woods!

10/10 Excelente

Addis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is clean, easy parking, room was clean and comfortable, breakfast was very good, and the staff were all excellent with no exception.
Se hospedó 2 noches en marzo de 2024
Respuesta de HotelMgmt , el 27 mar. 2024
It's wonderful to hear your stay met your satisfaction, Addis. Ensuring cleanliness throughout the property, providing convenient parking, and offering comfortable accommodations are essential aspects of our commitment to guest satisfaction here at Courtyard Pittsburgh North/Cranberry Woods. Hearing that our breakfast was delicious and the staff exceeded your expectations with their excellent service adds to the joy of learning about your positive experience. Feedback like yours is invaluable, and it motivates the entire team to maintain high standards. Looking forward to welcoming you back for another pleasant stay.

10/10 Excelente

Chelsea

Se hospedó 1 noche en marzo de 2024
Respuesta de Hotelmgmt, el 7 abr. 2024
Thank you for your five-star rating, Chelsea! We hope to be your preferred property whenever your travels bring you to the area!

4/10 Malo

Carl

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
Our room smelled like a locker room. Foul. The thermostat was set at 80 degrees. Thank goodness the window opened, but even 24 hours never really cleared out the smell. Ground up crackers near the sofa, on the floor. Unmatched tired looking loveseat. Bathroom floor dirty. Sheets put on inside out. Marks on the walls. Will not recommend your hotel to anyone. We wasted our money, and it ruined our get away weekend.
Se hospedó 1 noche en febrero de 2024
Respuesta de HotelMgmt, el 5 mar. 2024
We are truly sorry to hear about your disappointing experience, Carl. The condition you've described falls far below the standards we aim to uphold. We understand how these aspects can significantly impact the enjoyment and comfort of your stay. Your feedback is taken very seriously, and we will address each point you've raised with our housekeeping and maintenance teams to ensure immediate improvements are made. We deeply regret that this experience marred your getaway weekend. While we can't undo the disappointment you've faced, we appreciate you bringing these issues to our attention, allowing us the opportunity to make necessary changes. We hope to have the chance to restore your faith in our commitment to guest satisfaction in the future.

8/10 Bueno

Katie

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Check in was smooth and all staff were polite. The room itself had a comfortable bed but there was a slight musty scent, probably from the catpet, which seemed very dated.
Se hospedó 1 noche en febrero de 2024
Respuesta de HotelMgmt, el 12 feb. 2024
Thank you, Katie, for sharing your experience with us. We're pleased to hear that your check-in was seamless and our team made a perfect first impression with their warm hospitality However, we apologize for the scent you encountered in your room. Your comfort is important to us, and we appreciate you bringing this to our attention. We'll address this issue with our housekeeping team to ensure that all rooms are fresh and inviting for our guests. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future

10/10 Excelente

Danielle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very nice! Clean and quiet hotel. Would stay again.
Se hospedó 1 noche en enero de 2024
Respuesta de HotelMgmt , el 29 ene. 2024
The best compliment is to know you will be choosing us again in the future! Thank you, Danielle, from all of us at Courtyard Pittsburgh North/Cranberry Woods. Revisit soon!

8/10 Bueno

Teresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de HotelMgmt, el 29 ene. 2024
Thank you for visiting! We are grateful for your star-rating, please come back soon, Teresa.

10/10 Excelente

Denise

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de HotelMgmt, el 25 ene. 2024
Thank you for your five-stars. We look forward to your return and hope it's soon, Denise!

10/10 Excelente

Edward

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Hotelmgmt, el 16 ene. 2024
We're proud to have earned your top score, Edward. Please come back soon!

8/10 Bueno

Carl

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stat
Quick check in and clean spacious room. Front desk was friendly and courteous.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Barb, el 19 dic. 2023
Carl,Thank you! We are glad you enjoyed your stay! Come back and see us again!Happy Holidays!Barb

2/10 Terrible

Jason

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotelmgmt, el 31 ene. 2024
It is disheartening to learn through your rating that we missed an opportunity to provide you with a memorable experience, Jason. We hope to have the chance to change your impression on a future visit.

8/10 Bueno

William

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotelmgmt, el 31 ene. 2024
Thank you for taking a moment to leave us with your positive score. Hurry back, William!

10/10 Excelente

Bonnie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was wonderful!
Se hospedó 1 noche en noviembre de 2023
Respuesta de HotelMgmt, el 28 nov. 2023
Bonnie, how amazing to read your stay was incredible from beginning to end here at Courtyard Pittsburgh North/Cranberry Woods! Thank you for your time and compliments. Revisit soon!

8/10 Bueno

Anita, Blue Bell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotelmgmt, el 22 nov. 2023
Thank you for rating us so highly, Anita! We enjoyed having you here and look forward to welcoming you back the next time you are in the area.

10/10 Excelente

luis

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotelmgmt, el 19 nov. 2023
It was a pleasure to serve as your home-away-from-home, Luis, and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area.

10/10 Excelente

Richard

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotelmgmt, el 18 nov. 2023
Thank you for honoring us with a perfect score, Richard! We're excited for the opportunity to welcome you back soon.

10/10 Excelente

Gordon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful room. Great service. Friendly staff. Good deal.
Se hospedó 1 noche en noviembre de 2023
Respuesta de HotelMgmt, el 27 nov. 2023
Thank you for your positive review, Gordon! We're delighted to hear that you found the room beautiful and were pleased with our service here at Courtyard Pittsburgh North/Cranberry Woods. It's also great to know that you felt you received good value. We strive to provide an exceptional experience for all our guests, and your feedback is a wonderful affirmation of our efforts. We look forward to welcoming you back again soon!

10/10 Excelente

Ron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotelmgmt, el 14 nov. 2023
We're proud to have earned your top score, Ron. Please come back soon!

8/10 Bueno

Bill

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Short night stay
Easy check in and exceptional customer service. Room was excellent.
Se hospedó 1 noche en noviembre de 2023
Respuesta de HotelMgmt, el 7 nov. 2023
Making sure we started your stay off effortlessly was a pleasure and we will gladly convey your kudos to our team. We loved to read you also enjoyed our comfortable accommodations. We hope we have enticed a return visit to Courtyard Pittsburgh North/Cranberry Woods, Bill!

6/10 Aceptable

Amy

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotelmgmt, el 6 nov. 2023
We appreciate you taking the time to rate your stay, however, we would love the opportunity to better your experience in the future and attempt to receive a perfect score!

10/10 Excelente

Thomas

Viaje de negocios
All was good
Se hospedó 4 noches en octubre de 2023
Respuesta de HotelMgmt, el 6 nov. 2023
Reading that your entire stay was perfection is rewarding, Thomas. We hope you will be back at Courtyard Pittsburgh North/Cranberry Woods to enjoy more of what we have to offer! Thank you!

10/10 Excelente

michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was clean, spacious, comfortable. Check -in was fast, easy, friendly by John Hooley, who greeted me like a familiar friend. I was grateful that Monster Bash was conveniently close by at the neighboring Marriott. I have already booked a reservation for next July, '24 Monster Bash, because this is one of my favorite hotels!
Se hospedó 5 noches en octubre de 2023
Respuesta de Hotelmgmt, el 30 oct. 2023
Michael, we're thrilled to hear that your stay with us was a pleasant one! It's fantastic to know that our clean and spacious rooms added comfort to your experience here at Courtyard Pittsburgh North/Cranberry Woods. A special thank you for mentioning John Hooley. It's always great to hear when our staff make such a positive impact. We're also glad to know that our proximity to the Monster Bash at the neighboring Marriott was convenient for you. It's heartwarming to know that we rank among your favorite hotels, and we're looking forward to welcoming you back next year!

8/10 Bueno

Lucille

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very much enjoyed the site , the room, the staff, and complimentary breakfast. My only unpleasantness was the booking/cancelation issue I had with Experian. & The staff at Courtyard managed to clear it up for me.
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotelmgmt, el 23 oct. 2023
Thank you for your feedback, Lucille. We're thrilled to hear that you enjoyed your stay here at Courtyard Pittsburgh North/Cranberry Woods. We always aim to ensure our guests have a memorable experience. We regret the inconvenience you faced with your reservations, but we're pleased that our team was able to assist and resolve the issue for you. We appreciate your understanding and patience, and we hope to welcome you back again soon for another pleasant stay.

10/10 Excelente

Shamit

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de HotelMgmt, el 19 oct. 2023
There is nothing better than earning a perfect score from a valued guest! Thank you and we hope to see you again soon.

10/10 Excelente

Ravindra, Annandale

Se hospedó 1 noche en octubre de 2023
Respuesta de Hotelmgmt, el 30 oct. 2023
Thank you for your five-star rating, Ravindra! We hope to be your preferred property whenever your travels bring you to the area!

6/10 Aceptable

Dawn

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The air conditioner was very noisy. The water pressure was a trickle
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotelmgmt, el 31 ago. 2023
We apologize for the inconvenience you experienced with the noisy air conditioner and the low water pressure. We understand how these issues can affect the overall comfort of your stay, and we'll definitely look into rectifying these concerns promptly. We hope to have the opportunity to welcome you back and provide a more seamless experience in the future, Dawn.

8/10 Bueno

Jean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good Hotel; needs a new mattress!
Super clean which was great. Mattress was a bit worn (sunk in the middle). Would stay here again as overall pretty good.
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotelmgmt, el 30 ago. 2023
Thank you for your feedback, Jean. We're glad to hear that you appreciated the cleanliness of our hotel. However, we apologize for the inconvenience caused by the worn mattress. We understand the importance of a comfortable night's sleep and will definitely look into this further. Your input is invaluable as we continue to strive for excellence in all aspects of our guests' experience. We look forward to welcoming you back on your next visit and hope to provide an even better stay.

8/10 Bueno

Arlyn

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Nice quiet place to stay, near food, doctors and shopping.
Se hospedó 2 noches en agosto de 2023
Respuesta de Hotelmgmt, el 24 ago. 2023
Arlyn, we are so happy we could offer you a peaceful night's rest and a relaxing stay here at Courtyard Pittsburgh North/Cranberry Woods. Thank you for sharing your terrific experience. We hope to welcome you back soon!

8/10 Bueno

Karin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overall the staff was friendly and helpful and the room was clean and comfortable although the bed was a little hard and the shower didn’t have much water pressure. But overall my family would stay there again
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotelmgmt, el 25 ago. 2023
Karin, we are elated to learn you and your family had a pleasant experience with us at Courtyard Pittsburgh North/Cranberry Woods. All of us greatly appreciate you taking a moment to share your positive and helpful feedback. We will discuss your thoughts on the beds and showers to see how we can impress you even further next time you are in town. See you then!

10/10 Excelente

Dan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2023
Respuesta de Hotelmgmt, el 19 ago. 2023
Thank you for your top score, Dan! We look forward to your next stay with us.

4/10 Malo

Cort

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They never cleaned our room one time during our 4 night stay. When I approached the manager he said it should have been cleaned on day 2. I told him it wasn't. He shrugged his shoulders and printed my receipt for $700 and handed it to me. Never again.
Se hospedó 4 noches en agosto de 2023
Respuesta de Hotelmgmt, el 9 ago. 2023
We sincerely apologize for the oversight in housekeeping during your stay, Cort. Our team will discuss this internally to ensure we are properly attending to all rooms and to improve our response when concerns like this are brought to our attention. Your feedback is valuable, and we hope you'll grant us the opportunity to make it up to you on a future visit. Thank you.

10/10 Excelente

Stephanie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotelmgmt, el 5 ago. 2023
Stephanie, we never take a perfect score for granted and we’re pleased to find that your lasting impressions of us are so high. Thank you for calling our hotel "home" during your recent visit and we hope to welcome you back through our doors in the future.