Checking in, the woman was rude and told me that we had ordered a smoking room, which was untrue. My confirmation from Expedia clearly said we had reserved a non smoking room. She said we had to take the smoking room because she had no nonsmoking rooms available. Whether or not that was true, she could have been nice about it, offered to air out the room, give us some Febreeze, anything. Instead, she was just nasty. The room was horriid. Smelly, burnholes in the bedspread, a carpenter ant in the bathroom. Worst place we've ever stayed.