Suite, 1 cama Queen size (Jungle Falls Suite) | Insonorización, wifi gratis y ropa de cama
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Opiniones de Black Swan Inn

2.5 out of 5
Black Swan Inn
746 E. Center, Pocatello, ID

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 145 de 179 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 26 de 179 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 4 de 179 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 179 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 179 opiniones" "

9.8/10

Limpieza

9.8/10

Servicio y personal

9.2/10

Servicios

9.6/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Joshua

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
So clean. Staff was great.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Roberto

No le gustó: Condiciones de la propiedad
Every time someone flushes a toilet upstairs the sound of rushing water crescendos downstairs. The HVAC system is very noisy from upstairs and the sounds of footsteps above the bed are loud. An alley is behind the downstairs rooms with a door in the bathroom that leads to it. The carpet is worn and dirty. The toilet was not clean. The mirrored windows next to the bed are just creepy. Never again.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Nicole

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Jessica

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
We stayed one night in the pirate room. It was pretty hilarious and fun. The staff was helpful. That said, it did feel like it could use a little updating. The AC unit was running because it was mid summer and 90 degrees out. While appreciate the cool, the unit was loud amd made the room smell like mildew. We thought the carpet was moldy by the tub until we turned the unit off at night and noticed the smell improved instantly. The sheets need to be replaced, as they felt oily with age/use.
Se hospedó 1 noche en julio de 2023
Respuesta de manager, el 20 sept. 2023
Thank you for your review and feedback about the AC unit so we can change it out.

10/10 Excelente

Teresa

Se hospedó 1 noche en agosto de 2023
Respuesta de manager, el 20 sept. 2023
Thank you for your review.

8/10 Bueno

Nancy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very unusual hotel. Themed suites, hot tub in room, comfortable bed. Definitely an experience to change up a boring chain hotel stay.
Se hospedó 1 noche en agosto de 2023
Respuesta de manager, el 20 sept. 2023
Thank you for your review.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Another great anniversary trip
The room and property is very clean and comfortable. Parking is a little sketchy. Better instructions from the desk on where to park would have been appreciated.
Se hospedó 1 noche en agosto de 2023
Respuesta de manager, el 20 sept. 2023
Thank you for your review and feedback.

10/10 Excelente

Donna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sweet Black Swan Inn
We loved our stay in the Sea Cave. The room was so relaxing with hot tub and king bed. Breakfast and late checkout was great too. Such a fun and relaxing experience - would highly recommend a stay here.
Se hospedó 1 noche en julio de 2023
Respuesta de manager, el 20 sept. 2023
We are so happy to hear you enjoyed your stay. Thank you for your review.

10/10 Excelente

Sandy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property was beautiful and the room was amazing! Super deep and big jacuzzi tub/shower! I wish the area nearby was a bit nicer, but we were able to walk to a nice sushi place nearby. The guy at the front desk was friendly and helpful.
Se hospedó 1 noche en julio de 2023
Respuesta de Manager, el 2 ago. 2023
Thank you for your review.

10/10 Excelente

scott

Se hospedó 1 noche en julio de 2023
Respuesta de Manager, el 2 ago. 2023
Thank you for your review.

10/10 Excelente

Denice

Se hospedó 1 noche en julio de 2023
Respuesta de Manager, el 2 ago. 2023
Thank you for your review.

10/10 Excelente

Kristie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff is very kind and friendly.
Se hospedó 1 noche en julio de 2023
Respuesta de Manager, el 24 jul. 2023
Thank you for your review.

8/10 Bueno

Larry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quaint
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager, el 21 jun. 2023
Thank you for your review.

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager, el 21 jun. 2023
Thank you for your review.

10/10 Excelente

Kate

Se hospedó 1 noche en mayo de 2023
Respuesta de Manager, el 21 jun. 2023
Thank you for your review.

10/10 Excelente

Mark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Unique and wonderful. Relaxing. Thanks.
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager, el 21 jun. 2023
Thank you for your review.

10/10 Excelente

Darci

Coming back
Nice quite place to stay just for adults. Front desk was great and the breakfast choices were excellent
Se hospedó 1 noche en abril de 2023
Respuesta de Manager, el 21 jun. 2023
Thank you for your review.

10/10 Excelente

Brett

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly stay and good service
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Riley

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Lyle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This place is a must stay. We have stayed in a lot of hotels but this one is awesome. The staff are great and the rooms are to die for. I would highly recommend this hotel. We will definitely be staying there again. I give this a 5 star.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Sydney

Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Tamra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Black Swan Visit
Wonderful stay, very convenient to downtown,
Se hospedó 1 noche en febrero de 2023
Respuesta de Manager, el 2 mar. 2023
Thank you for your review. We are so glad you enjoyed your stay.

10/10 Excelente

Andrew

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Chad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Kerri

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Royal throne and comfort
Adorable hotel - loved the themed rooms - all so cute it was hard to choose! Comfortable bath, bed, great water pressure in the shower. Loved the “throne room” in our suite :-)
Se hospedó 1 noche en noviembre de 2022
Respuesta de Manager, el 16 dic. 2022
Thank you for your review. We are so glad to hear you enjoyed your stay.

10/10 Excelente

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022
Respuesta de Manager, el 16 dic. 2022
Thank you for your review. We are so glad to hear you enjoyed your stay.

10/10 Excelente

Jacob

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022
Respuesta de Manager, el 16 dic. 2022
Thank you for your review. We are so glad to hear you enjoyed your stay.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Loved it!
The room was fantastic! Love to see the others. The people that run it are just as amazing! There might be places you can stay for a few bucks less but it’s much more worth it to stay here!
Se hospedó 1 noche en octubre de 2022
Respuesta de Manager, el 3 nov. 2022
Thank you for your review. We are so glad to hear you enjoyed your stay.

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022
Respuesta de Manager, el 3 nov. 2022
Thank you for your review.

10/10 Excelente

Dan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Special place to stay. Great room.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Manager, el 14 oct. 2022
Thank you for your review and staying with us.

10/10 Excelente

Ryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent exceptional experience
We live 7 hours away from this Inn and it’s well worth the drive. The rooms are exceptionally done. The bed was comfortable and it was just a really fun place to stay. It’s a high class fantasy adventure. If I could give it 10 stars I would! Love love love ❤️
Egyptian room
Se hospedó 1 noche en septiembre de 2022
Respuesta de Manager, el 14 oct. 2022
We are so glad to hear you enjoyed your stay. Thank you for the review and we hope to see you again soon!

10/10 Excelente

Marlene

Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Stephen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unique themed rooms in a classic inn setting. The owners have done an excellent job creating a work of art. The breakfast option didn’t meeting our needs, offered too late in the morning for our travel schedule.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Manager, el 14 oct. 2022
Thank you for your review and feedback.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022
Respuesta de Manager, el 14 oct. 2022
Thank you for your review and staying with us.

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I don't give out 5's that often. Very impressive facility!!
Se hospedó 1 noche en agosto de 2022
Respuesta de Manager, el 14 oct. 2022
Thank you for your review. We are so glad to hear you enjoyed your stay!

4/10 Malo

Fraser

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Don’t stay in a room downstairs
We were really happy with the room when we arrived. The detail of the Wild West was excellent. The downside was that we didn’t sleep. The room upstairs arrived later than us and decided to have 2 baths. The pipes were next to our bed and extremely noisy. They then used the jacuzzi setting on their bath which sounded like an airplane taking off. I won’t mention what else we heard throughout the night but would strongly suggest that the hotel installs soundproofing.
Se hospedó 1 noche en agosto de 2022
Respuesta de Manager, el 14 oct. 2022
I am sorry I am just now seeing this review. We have double insulated all walls and floors, and I apologize for the noise. It is definitely not what we want for our guests. I am wondering if you left a survey card and if someone reached out to you about it. We would love the opportunity to make it right with you.

8/10 Bueno

Louis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wild West
Very nice stay. The room was spacious and had plenty of places to sit. Each room at the hotel has a theme so that was very interesting, did not realize how extensive that would be. Everyone who worked there was very nice. The immediate area around the hotel worked out very well for us, nice park across the street to walk to. However, nothing really was around the hotel. I will give a shout out to Bubba’s Italian restaurant. It was close by and very good.
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Laurel

Le gustó: Limpieza y servicio y personal
We stayed in the pirate room. It was so unique. I was impressed with the entire inn.
Se hospedó 1 noche en agosto de 2022
Respuesta de Manager, el 4 ago. 2022
We are so glad you enjoyed your stay. Thank you for staying with and leaving us a review.

10/10 Excelente

Mandi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022
Respuesta de Manager, el 4 ago. 2022
We are so glad you enjoyed your stay. Thank you for staying with and leaving us a review.

10/10 Excelente

tim

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome. But could not get shower to turn on. Probably user error.
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Randy, Firestone

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Amanda

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was amazingly kind and accommodating. The room was fantastic! No detail was overlooked!
Se hospedó 1 noche en julio de 2022
Respuesta de Manager, el 4 ago. 2022
We are so glad you enjoyed your stay. Thank you for staying with and leaving us a review.

10/10 Excelente

Carol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pleasantly surprised
We had no real idea of what to expect, never having stayed at a theme hotel before. Check in was easy and quick. Found out a continental breakfast was included, but for a small fee we could upgrade to a hot breakfast delivered from a local restaurant. Well worth it. Only draw back for me was there was no place to hang up my dress/clothes.
Se hospedó 1 noche en julio de 2022
Respuesta de Manager, el 4 ago. 2022
We are so glad you enjoyed your stay. Thank you for staying with and leaving us a review.

10/10 Excelente

Venkata Preethi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2022
Respuesta de Manager, el 4 ago. 2022
We are so glad you enjoyed your stay. Thank you for staying with and leaving us a review.

10/10 Excelente

Philip or Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fun experience
The themed rooms are great. The attention to details was amazing. The rooms offer a unique experience for your stay. The rooms are also quiet and you don't hear noise from surrounding rooms. Breakfast has several different options that are delivered to your room at a time that you can schedule. We would definitely stay again and try out a different room. 🙂
Se hospedó 1 noche en junio de 2022
Respuesta de Manager, el 4 ago. 2022
We are so glad you enjoyed your stay. Thank you for staying with and leaving us a review.

10/10 Excelente

Christopher, Bradenton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Extraordinary artwork of tropical jungle in the tropical room. This is not your average boring hotel.
Se hospedó 1 noche en junio de 2022
Respuesta de Manager, el 23 jun. 2022
Thank you for your review. We are so glad to hear you enjoyed your stay with us.

10/10 Excelente

Mark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Black Swan Inn was amazing! We enjoyed everything from the marvelous front desk service to the beautifully decorated room. It was so fun to be taken away to a different place for an evening. Very relaxing and enjoyable with checkout at noon so you can continue to lounge and enjoy the room all morning. We loved it! Would definitely recommend!
Se hospedó 1 noche en mayo de 2022
Respuesta de Manager, el 23 jun. 2022
We are so glad to hear you enjoyed your stay. Thank you for taking the time to leave such a nice review.

6/10 Aceptable

Chris

Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Emily

Se hospedó 2 noches en mayo de 2022
Respuesta de Manager, el 24 may. 2022
Thank you for taking the time to leave a review. We are glad you enjoyed your stay.

10/10 Excelente

Samantha

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay with all the extras included. Service was awesome and I had the best time relaxing and enjoying the walk around town.
Se hospedó 1 noche en abril de 2022
Respuesta de Dallin, el 25 abr. 2022
Thank you for taking the time to leave a review. We appreciate you stay with us!