Alberca techada y alberca al aire libre por temporada
Ver disponibilidad

Opiniones de Borgobianco Resort & Spa Polignano - MGallery

5 out of 5
Borgobianco Resort & Spa Polignano - MGallery
Contrada Casello Cavuzzi, Polignano a Mare, BA

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 79 de 126 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 27 de 126 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 14 de 126 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 126 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 126 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

ANDRES

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice property! Beautiful scenery
Se hospedó 2 noches en julio de 2023
Respuesta de Rossella, el 25 jul. 2023
Dear Mr Andres, Thank you for taking the time to leave us such a lovely score. We are delighted to learn about your exceptional experience here at Borgobianco Resort & Spa– Mgallery. Kind regards, Rossella - Assistant Hotel Manager

8/10 Bueno

Felipe

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Habitaciones de buen tamaño. El acceso un poco complicado.
Se hospedó 4 noches en septiembre de 2022

10/10 Excelente

gaetan

Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Katia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Foi incrível! O local é fantástico;o staff do hotel é maravilhoso, simpáticos e atenciosos. Quarto amplo e confortável. Esquecemos dinheiro e todos os documentos no cofre, ligamos de outra cidade, voltamos ao hotel e recuperamos tudo!
Se hospedó 4 noches en septiembre de 2023

6/10 Aceptable

Emilie

Se hospedó 4 noches en septiembre de 2023

4/10 Malo

alexia

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
DONT WASTE YOUR $ NOT 5star. It is def not a 5star hotel. Lobby: completely outdated, old.I was in room 118 were the ac never worked, same as wifi (for 2 days). Pool: area is disgusting, all towels are old and threads are running out the edges. Sun beds are full of sunblock and ruined by dirt. The pool itself is turning black on patches, looks like mold, as if there was no maintenance. The staff never came to ask if we wanted something from the bar, instead they were flirting with other customers. We had to walk to the bar to make them pay attention. Music was a local radio. Unacceptable! The lifeguard was on her cellphone all day long and of you asked her something she would had an attitude . Room: ac shot down at 4 am in the morning. Called the front desk, a representative came to the room said there was nothing to do, that I needed to wait until the next day to make a complain. Electricity was shut twice. Next morning I asked to speak to the manager . The solution, a cooler/fan that was dripping water all over the floor, they had to put a towel beneath the machine to stop the water from running. There was a tooth pick on the bidé that was never cleaned in 48hr. Spa: had a couples Aphrodite massage. They were understaffed. Masseurs had jeans on. Only one massage bed. The other one was a wooden table no space to lay your head on (like a massage table). Was charged 200€ for it. I explained all to the manager twice, solution never worked. Portable wifi, not a 5star hotel
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

mona

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Yvon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un accueil VIP, un très bon petit déjeuner, le SPA très agréable et une mention spéciale pour la qualité et de service du personnel.
Se hospedó 4 noches en julio de 2023
Respuesta de Rossella, el 30 sept. 2023
Madame Yvon,Merci pour la rédaction de cet avis. Nous sommes ravis que vous ayez passé un agréable séjour parmi nous. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Nous espérons vous revoir bientôt. Rossella - Assistant Hotel Manager

10/10 Excelente

Antoinette

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's a beautiful property. Like the rest of Italy, it was extremely hot while we were there in July 2023, and at times I think the central air conditioning was straining.
Se hospedó 4 noches en julio de 2023
Respuesta de Rossella, el 30 jul. 2023
Dear Ms Antoinette,Thank you for taking the time to provide us with your feedback. We're happy to hear you enjoyed your stay with us and look forward to welcome you back again very soon. We hope to see you back in Polignano in the very near future. Kind regards, Rossella - Assistant Hotel Manager

10/10 Excelente

Marissa

Se hospedó 5 noches en julio de 2023

10/10 Excelente

Gina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay at Borgobianco was wonderful. The staff were welcoming and always helpful and pleasant. The meals at the White Restaurant were always exceptional allowing us the enjoy local selections that were always delicious. Use of the indoor pool and spa was very relaxing. Highly recommend Borgobianco for its elevated quality of service and ambiance.
Se hospedó 3 noches en julio de 2023
Respuesta de Rossella, el 25 jul. 2023
Dear Ms Gina, Thank you for taking the time to provide us with very this amazing feedback. We strive to provide a memorable experience to our guests and I am happy to hear that we have met your expectations especially from the service received from the team, food tasted and pool areas. Please be reassured I will pass on your great comment. In the hope to welcome you back in the near future. Kind regards,Rossella - Assistant Hotel Manager

10/10 Excelente

Nina

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing Resort with a 5-Star Staff!
Extraordinary resort! Truly a hidden gem! Every part of our stay was exceptional. The staffwas attentive! The food delicious! The pool pristine! The views incredible! The rooms are beautiful, comfortable, and have every amenity you could need! Highly recommend!
Se hospedó 1 noche en julio de 2023
Respuesta de Rossella, el 25 jul. 2023
Dear Ms Nina,Thank you very much for your "cracking" review. We strive to provide a memorable experience to our guests and I am happy to hear that we have met your expectations especially from the service received from the team and the food tasted, and that you really appreciated the pool area. Please be reassured I will pass on your great comment. Lastly, I am pleased that our location was ideal to your needs and hope to welcome you back in the near future. Kind regards,Rossella - Assistant Hotel Manager

6/10 Aceptable

PAOLA

Viaje en pareja
No le gustó: Servicios
Struttura bella ma servizi non da 5 stelle : colazione con prodotti industriali, accoglienza ( succo di benvenuto terminato ) richiesta di un phon in sostituzione ( attesa mezz’ora) assegnata camera con bagno per disabili. Personale gentile .
Se hospedó 1 noche en julio de 2023
Respuesta de Rossella, el 14 jul. 2023
Gentile Sig.a Paola,Desidero ringraziarla per il tempo dedicato a scriverci in seguito al suo soggiorno presso Borgobianco Resort & Spa - MGallery. Sono lieta di apprendere che abbia apprezzato la gentilezza dello staff, che si prodiga ogni giorno per la soddisfazione dei suoi ospiti. Le garantisco, invece, che il buffet colazioni vanta di prodotti e produzione fatta in casa. Prendo nota della sue segnalazioni riguardo il welcome drink che era momentaneamente terminato, sebbene rimpiazzato durante tutto il corso della giornata, e del ritardo circa la consegna del phon; sarà riportato ai dipartimenti in questione. Ci auguriamo di riconquistare la sua fiducia in occasione del suo prossimo soggiorno.Nell’attesa di accoglierla nuovamente, le porgo i miei più cordiali saluti,Rossella - Assistant Hotel Manager

10/10 Excelente

milva

Se hospedó 3 noches en junio de 2023

10/10 Excelente

Sofia

Se hospedó 2 noches en julio de 2023

10/10 Excelente

robby

Viaje familiar
The property is a reminder about the old masseurs and the olive farms around the area, it is a unique setting as the views are the best and the gentle breeze from the ocean is awesome. The rooms are big and well equipped . The staff and the property is worth every penny spent and I will personally come back and stay at this property
Se hospedó 6 noches en junio de 2023
Respuesta de Rossella, el 8 jul. 2023
Dear Robby, Thank you for sharing your feedback following your recent stay at Borgobianco Resort&Spa- Mgallery. We are glad to know we made your stay a comfortable one. We appreciate your lovely comments and are delighted to know you found us in a fantastic location and that you were well looked after by the team. We look forward to welcoming you back again soon. Kind regards, Rossella - Assistant Hotel Manager

10/10 Excelente

Elizabeth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were fantastic!!!!
Se hospedó 3 noches en junio de 2023
Respuesta de Rossella, el 30 jun. 2023
Dear Ms Elizabeth, Thank you for taking the time to leave us such a lovely score. We are delighted to learn about your exceptional experience with our staff. Kind regards,Rossella - Assistant Hotel Manager

8/10 Bueno

Julia

Se hospedó 3 noches en junio de 2023

2/10 Terrible

Renata

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Terrible !!! Super dirty and uncomfortable
The hotel is well located, but the bed was like a rock ( no joking) the sheets where super uncomfy and the cleanliness was none existing ! I removed the pillowcases from the pillows and they where all stained, asked twice to the reception to change them ( on an aged dirty phone) and they completely ignored me, literally no one came! I had to go search for the cleaning lady myself, ask her to change the pillows and she did it, but then she told me: “well it happens, we have lots of rooms and your not even on a suite …” When I did the check out I brought this to the guy in the reception and he told me oh sorry, with zero interest. The sun beds where all dirty and stained, and NO ONE helps you with your luggage upon arrival or check out. So, for the price and the “5 stars rating “ you are far away from getting what you paid for.
Se hospedó 3 noches en junio de 2023

10/10 Excelente

Peter

Se hospedó 7 noches en mayo de 2023

10/10 Excelente

Jean Pierre D, saint etienne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
l'accueil chaleureux et l'écoute.
Se hospedó 4 noches en mayo de 2023
Respuesta de Rossella, el 15 may. 2023
Cher Monsieur Jean Pierre,Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Borgobianco Resort & Spa Polignano - MGallery.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir prochainement, Chaleureusement,Rossella - Assistant Hotel Manager

10/10 Excelente

Teresa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My son and I loved our brief stay here. Great rural quiet location but only a 15 min pretty drive into Polignano for dinner. Beautiful hotel, with a very comfortable room, great staff, and an amazing breakfast. We would stay again.
Se hospedó 1 noche en mayo de 2023
Respuesta de Rossella, el 26 may. 2023
Dear Ms Teresa, Thank you for staying at Borgobianco Resort & Spa – Mgallery, and for taking the time to leave such lovely feedback. I am happy to hear you have enjoyed and appreciated all the aspects of your stay such as location, room, food and especially the service received from the team. The whole team looks forward to welcome you back again very soon. Kind regards, Rossella - Assistant Hotel Manager

10/10 Excelente

Rafaela

Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Charles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Parfait, mention toute particulière pour le personnel, disponible et attentionné, il contribue très fortement à faire de votre séjour un séjour inoubliable et de très grande qualité !
Se hospedó 3 noches en abril de 2023
Respuesta de Rossella, el 11 may. 2023
Cher Monsieur Charles,Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Borgobianco Resort & Spa Polignano - MGallery.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir prochainement, Chaleureusement,Rossella - Assistant Hotel Manager

10/10 Excelente

Geetika

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
The highlight of this property is definitely the customer service. The staff is hospitable , very friendly and always ready to help with a smile . The property itself is nice with good facilities , great bf spread and in room facilities .
Se hospedó 1 noche en abril de 2023
Respuesta de Rossella, el 11 may. 2023
Dear Ms Geetika, Thank you for leaving such a wonderful review. I am so pleased you were well looked after by the team and greatly enjoyed the hotel property and rooms. Looking forward to welcoming you back any time soon. Kind regards, Rossella - Assistant Hotel Manager

10/10 Excelente

Christian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Eccellente
Borgobianco è una delle più belle strutture dove io abbia mai soggiornato. Basterebbe già soltanto la posizione, su un'altura che domina il mare di Polignano, circondata dalla quiete e dagli odori della campagna pugliese, a renderla un'oasi di pace e relax, ma McGallery ha voluto renderla speciale, ristrutturando un'antica masseria con un elegante design minimal naturalista che sfrutta al massimo i colori e la luce del mediterraneo, esaltando le specificità del luogo. L'esperienza di soggiorno è degna della categoria: alla cura dei dettagli e del comfort (da sottolineare la qualità della biancheria da letto e la tutela della privacy) si aggiungono la professionalità di un personale giovane ed entusiasta, sempre accorto ai bisogni della clientela, ed un servizio di ristorazione eccellente, basato su prodotti locali: la colazione è superlativa ed il ristorante, per chi volesse restare a cena lontano dalla folla di turisti, offre una validissima alternativa alle numerose eccellenze della ristorazione presenti in zona. Pulizia impeccabile. Essenziale, ma di buona qualità, la dotazione della palestra. Assolutamente valida la spa (di gran lunga superiore alla media di quelle presenti nelle zone di mare), che forse necessiterebbe di un po' di sorveglianza in più per fronteggiare gli ospiti meno abituati a certi ambienti. Parcheggio gratuito all'interno della proprietà. Consiglio di approfittare del servizio bici offerto dall'hotel per una passeggiata nei dintorni.
Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

Wanda

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Please note I received the spa discount but I didn’t use it. The property was very far from everything and there was no affordable taxis and the shuttle wasn’t always available. The shower drain was slow in both rooms I stayed in and I would expect better conditions for a VIP resort
Se hospedó 5 noches en octubre de 2022

10/10 Excelente

Ralph

Le gustó: Limpieza y servicio y personal
Excellent accommodations and staff. Very relaxing experience. No complaints at all.
Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

Paul

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay at Borgobianco was magical. The setting and atmosphere was serene and calming. Much of this was due to the excellent care and service we received from the staff.
Se hospedó 4 noches en septiembre de 2022
Respuesta de Sonia Borgobianco Resort e Spa, el 2 oct. 2022
Dear Paul,thank you for your fabulous feedback.Warm regards by all staff!

10/10 Excelente

Amit, Houston

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice property. Location is good, close to town. Beautiful area.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Sonia Borgobianco Resort e Spa, el 20 sept. 2022
Dear Mr Amit,thank you for your kind words after your experience in our masseria. We wait for you again!Best wishes

10/10 Excelente

Alexandre

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Très bon séjour. Chambre très confortable Restaurant super bon Service irréprochable
Se hospedó 3 noches en agosto de 2022

10/10 Excelente

Caroline

Se hospedó 4 noches en agosto de 2022

10/10 Excelente

Raphael, LONDON

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A bit lost in the countryside but worth the trip. Very nice place. Nice people. Nice room.
Se hospedó 1 noche en agosto de 2022
Respuesta de Borgobianco Resort e Spa, el 28 ago. 2022
Thank you , Mr Raphael, for your great review!Hoping to welcoming you again, we wish you all the best.

8/10 Bueno

Moises

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
😄
Se hospedó 5 noches en agosto de 2022

10/10 Excelente

Serge

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
hôtel de qualité et très calme . Personnel accueillant et serviable
Se hospedó 4 noches en agosto de 2022
Respuesta de Sonia Borgobianco Resort e Spa, el 13 ago. 2022
Cher Serge, merci beaucoup pour avoir partagé votre experience chez nous!

10/10 Excelente

Yvon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
un séjour de qualité
Un accueil très agréable avec de petites attention et un personnel d'accueil top. Une chambre avec vue sur mer très agréable, un petit déjeuner avec un service irréprochable ( mention spéciale pour les omelettes). L'accueil et la disponibilité du personnel du SPA sont un vrai plus avec une qualité des soins. Bref nous reviendrons
Se hospedó 8 noches en julio de 2022

8/10 Bueno

piergiorgio

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
la struttura è ottima, e accogliente. l'unico neo è che ho pagato per una camera con vista mare, ma ne ho avuta una senza vista, benché con il giardino.
Se hospedó 3 noches en julio de 2022
Respuesta de Borgobianco Resort e Spa, el 7 ago. 2022
Gentilissimo ospite, siamo lieti abbia apprezzato la nostra struttura ed i servizi offerti, e ci auguriamo di poterla riaccogliere presto!

10/10 Excelente

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful property with great views and wonderful staff! Highly recommended
Se hospedó 4 noches en julio de 2022
Respuesta de Borgobianco Resort e Spa, el 7 ago. 2022
Dear Richard, me and all staff thank you for your fabulous words expressed after your experience. Hope to see you again!

10/10 Excelente

Urs

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sehr schöne Unterkunft
Se hospedó 2 noches en julio de 2022

8/10 Bueno

patti

Se hospedó 3 noches en julio de 2022

10/10 Excelente

Chanda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A gorgeous, quiet hotel with beautiful views of the countryside and distant views of the water. A fantastic breakfast offering, pleasant and helpful staff, a beautiful pool and lunch bar area. We loved our stay and visits to the surrounding towns
Se hospedó 3 noches en julio de 2022
Respuesta de Borgobianco Resort e Spa, el 17 jul. 2022
Dear Mr Chanda, we are glad to know you appreciated you stay in Borgobianco Resort e Spa. We thank you for your kind words , Nicola and all staff send you their greetings. Best regards, Sonia Centrone

10/10 Excelente

Armando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

irene

Se hospedó 4 noches en abril de 2022

10/10 Excelente

MICHELE, ROMA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
ottima struttura,personale gradevole. una vacanza perfetta
Se hospedó 2 noches en abril de 2022
Respuesta de Borgobianco Resort e Spa, el 1 may. 2022
Gentilissimo Michele, la ringraziamo per il suo feedback, è un piacere poter condividere le sue parole con tutto il mio staff. Con l'auspicio di poterla riaccogliere nel nostro resort, la saluto cordialmente. Sonia Centrone Hotel Manager

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super resort
Resort semplicemente fantastico, ahime solo in parte goduto perchè era un viaggio di lavoro. Ma camera straordinaria, super doccia, super letto, super insonorizzazione, bellissimo ambiente. Attenzione alla strada per arrivare, ce ne sono 2. Una è strettissima e fa sudare sette camicie, l'altra è ok.
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Raffaele

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Location meravigliosa situata in campagna . Ideale per chi cerca il vero relax. A pochi minuti di auto comunque da Polignano . Personale gentilissimo e professionale . Avevamo una suite molto comoda e accogliente. Pulizia ok.
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Fontaine Tranchand

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2021

8/10 Bueno

Lorenzo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Una bella location con un piazzale interno fantastico, ti senti a casa. Personale molto cortese e disponibile.
Se hospedó 1 noche en septiembre de 2021
Respuesta de Borgobianco Resort e Spa, el 11 sept. 2021
Gentilissimo sig. Lorenzo, sono lieta di apprendere che abbia trascorso un ottimo soggiorno! Ci auguriamo di poterLa presto riaccogliere al Borgobianco Resort e Spa.

10/10 Excelente

Arnaud

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Calme et sérénité
Très bel hôtel idéalement situé pour visiter les pouilles et profiter de la belle piscine. Au calme par rapport à Poliniani ou Monopoly. Personnel parfait un grand merci à la réception qui nous a bien aidé à trouver un médecin rapidement après une petite blessure.
Se hospedó 5 noches en agosto de 2021

10/10 Excelente

Florent

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
Excellent séjour. Nous recommandons l’hôtel, pour son emplacement, pour ses installations et pour le service de son personnel.
Se hospedó 3 noches en agosto de 2021
Respuesta de Borgobianco Resort e Spa, el 15 ago. 2021
Cher Florent, on vous remercie pour votre avis et on est ravi que vous avez passé un très bon sejour chez nous! Cordialement, Le Management