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Opiniones de Ponta Mar Resort

2 out of 5
Ponta Mar Resort
Ponta do Ouro, Ponta d'Ouro, Maputo Province

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 3 de 11 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 4 de 11 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 2 de 11 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 11 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 11 opiniones" "

7.8/10

Limpieza

6.6/10

Servicio y personal

6.0/10

Servicios

6.8/10

Condiciones de la propiedad

6.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Luciano Pedro

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Claes

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
Fantastiskt läge med potential till förbättring
Fantastiskt läge precis vid havet. Vi fick ett renoverat rum. Stort och nytt kylskåp med frys. Dock saknas spegel i badrummet. Inga krokar någonstans att hänga upp t ex handdukar på. Ingen hand handduk. Endast en dusch handduk. Plaststolar att sitta på.
Utsikten från rummet
Utsikten från rummet
Stranden
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Hawa

Viaje familiar
Le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Nomkhosi

Se hospedó 1 noche en enero de 2024

4/10 Malo

Batsile

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Right on the Beach
What a fantastic resort. It looks like it was recently renovated, and the resort is superbly located within walking distance of the shops. A code of conduct on the website might be helpfull because another family, that stayed on top, came and sat right infront of our room, while playing musing on a boom box loud. We reported it to the guards, and they were reluctant to tell the people to stop. We also did not know that drinking alcohol on the beach was forbidden, but luckily a local advised us. The cleaning staff were fantastic and extremely helpfull and friendly. The kids play room is a fantastic idea. I see there is a basket ball hoop, and I think it will be a good addition to add it. Other recommendations: # add a dustbin inside the unit
Se hospedó 7 noches en diciembre de 2023

8/10 Bueno

Ian

Viaje familiar
First trip to Mozambique
This was our first trip to Mozambique and it was a great holiday. Ponta Mar was located superbly with our room being the closest to the beach and making it easily accessible. The resort is undergoing a refurb at the moment and many of the rooms were therefore closed off. This resulted in occasions of a lack of water in the room. The rooms are very basic with only a fridge and a kettle as well as tea/coffee station. A microwave would be useful for self-catering purposes. Next time we will make sure we take our own pots and pans so we don't have to rely on just braaing. The braai pit was small and shared between 4 rooms which is not ideal. Inside the rooms there could have been a lot more attention to minor details such as additional hooks to hang towels from, a key to safe would have appreciated, especially since the bathroom window didn't lock. The general location was superb with easy access to the beach, local shops and the market. The restaurant served up some delicious food but the service was slow. Overall we enjoyed the holiday and we will be back but better prepared next time.
Se hospedó 7 noches en diciembre de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely time
Lovely resort right on the beach, we went as a family and had everything we needed.
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice stay
Nice stay, clean large room. Great view of the beach. The room was cleaned daily and had everything you need. Would recommend
View from the room
Se hospedó 3 noches en septiembre de 2023
Respuesta de Cândido , el 15 oct. 2023
Good DayThank you very much for your reviewKind Regards Candido

6/10 Aceptable

Denise

Se hospedó 1 noche en abril de 2023

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The staff tried to charge me again. Poor quality Hotel.
Se hospedó 1 noche en abril de 2023
Respuesta de Candido , el 2 may. 2023
Hello there. We are really sad that you had that event, in fact Expedia is the only platform that charges automatically our costumers and maybe due to that and the fact that we have very few costumers originating from Expedia the situation occurred. We are really sorry for that and please accept our sincere apologies. Kind regards