Recepción

Opiniones de Crystal Palace Resort

2 out of 5
Crystal Palace Resort
1600 Highway 87, Port Bolivar, TX

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 76 de 163 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 45 de 163 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 25 de 163 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 163 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 12 de 163 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

7.8/10

Servicios

7.8/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Ana Doris

Viaje familiar con niños
Ok
Se hospedó 1 noche en septiembre de 2023
Respuesta de crystal palace resort, el 24 sept. 2023
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We hope to exceed your expectations on your next visit

6/10 Aceptable

Marcos

Viaje familiar con niños
Le gustó: Condiciones de la propiedad
El lugar está bien, pero estuvimos 3 noches y no hicieron limpieza ni cambiaron toallas,
Se hospedó 3 noches en julio de 2023
Respuesta de crystal palace resort, el 17 jul. 2023
Dear guest sorry for the inconvenience you faced while your stay with us we assure you to make your next stay memorable with us. Thank You

6/10 Aceptable

Maria

Se hospedó 2 noches en mayo de 2023
Respuesta de crystal palace resort, el 17 jul. 2023
Dear Guest thank you for choosing crystal palace resort for your stay we hope you enjoy your vacation with us

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was a food vendor that worked,”Crab Festival” rooms are very clean, quit, beds are comfortable. I would stay again.
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

B

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great overnight stay! Friendly staff!
Se hospedó 1 noche en mayo de 2024
Respuesta de Crystal palace resort , el 22 may. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us. We are pleased to hear that you are enjoying yourself while we are under new management. We hope to exceed your expectations on your next visit

2/10 Terrible

Sue Anna

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was scary and unsafe. I did not sleep at the hotel and tried to cancel
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Adam

Le gustó: Limpieza, servicio y personal, servicios
The staff was very nice. They were getting ready for spring break and were draining the pool. Pump was kinda pound and run late in the night. The room was clean and shower worked well. The only disappointment was the the television had no signal. I hope they got everything fixed for the spring break crowd.
Se hospedó 3 noches en marzo de 2024
Respuesta de Crystal palace resort , el 22 may. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us. We are pleased to hear that you are enjoying yourself while we are under new management. We hope to exceed your expectations on your next visit

10/10 Excelente

Imelda

Se hospedó 2 noches en abril de 2024
Respuesta de Crystal palace resort , el 22 may. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us. We are pleased to hear that you are enjoying yourself while we are under new management. We hope to exceed your expectations on your next visit

10/10 Excelente

Frederick, Browns Mills

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect for a quick trip
Se hospedó 3 noches en mayo de 2024
Respuesta de Crystal palace resort , el 22 may. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us. We are pleased to hear that you are enjoying yourself while we are under new management. We hope to exceed your expectations on your next visit

6/10 Aceptable

Barbara

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Crystal palace resort , el 22 may. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us. We are pleased to hear that you are enjoying yourself while we are under new management. We hope to exceed your expectations on your next visit

8/10 Bueno

Allie

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de CPR, el 8 may. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management.We hope to exceed your expectations on your next visit

8/10 Bueno

Jorge

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great location
Se hospedó 2 noches en abril de 2024
Respuesta de Crystal palace resort , el 2 may. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management.We hope to exceed your expectations on your next visit

10/10 Excelente

Rauschanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We only stayed one night, but were not disappointed. It had what we needed. The only staff member I interacted with was also friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de Crystal palace resort , el 2 may. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management.We hope to exceed your expectations on your next visit

8/10 Bueno

Sandro

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff, clean comfortable rooms, easy parking and a short drive to dining spots.
Se hospedó 1 noche en abril de 2024
Respuesta de Crystal palace resort , el 2 may. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management.We hope to exceed your expectations on your next visit

10/10 Excelente

Anne

Se hospedó 2 noches en abril de 2024
Respuesta de Crystal palace resort , el 22 may. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us. We are pleased to hear that you are enjoying yourself while we are under new management. We hope to exceed your expectations on your next visit

10/10 Excelente

Joey

Se hospedó 2 noches en marzo de 2024
Respuesta de Crystal palace resort , el 22 may. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us. We are pleased to hear that you are enjoying yourself while we are under new management. We hope to exceed your expectations on your next visit

8/10 Bueno

Crystal

Se hospedó 1 noche en abril de 2024
Respuesta de Crystal palace resort , el 22 may. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us. We are pleased to hear that you are enjoying yourself while we are under new management. We hope to exceed your expectations on your next visit

10/10 Excelente

Samantha

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The new owners are very friendly and have done an amazing job on the remodle. They are still working on updating everything. Will definitely sray here again!
Se hospedó 3 noches en abril de 2024
Respuesta de CPR, el 23 abr. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management.We hope to exceed your expectations on your next visit

10/10 Excelente

Kelley, Houston

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice new owners. Renovations in progress
Se hospedó 1 noche en abril de 2024
Respuesta de Crystal palace resort , el 21 abr. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management.We hope to exceed your expectations on your next visit

10/10 Excelente

Samantha

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the hospitality has been more than amazing!
Se hospedó 1 noche en abril de 2024
Respuesta de Crystal palace resort , el 21 abr. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management.We hope to exceed your expectations on your next visit

10/10 Excelente

christina rose

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
For the price it was excellent over all . We didn’t use the pool but it looked very clean . If your looking to dine you must try G’s Molcajete great food and service.
Respuesta de CPR, el 7 abr. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management.We hope to exceed your expectations on your next visit

8/10 Bueno

steffen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was clean and everything worked. Older motel but we had no issues and would return.
Se hospedó 3 noches en abril de 2024
Respuesta de CPR, el 7 abr. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management.We hope to exceed your expectations on your next visit

10/10 Excelente

Dj

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place has been in desperate need of an update and the new owners have done just that. The rooms are updated and clean. It’s a great affordable option so close to the beach. The owners are really friendly.
Se hospedó 3 noches en marzo de 2024
Respuesta de Crystal palace resort, el 3 abr. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management.We hope to exceed your expectations on your next visit

2/10 Terrible

Weston

Se hospedó 3 noches en marzo de 2024
Respuesta de Crystal palace Resort , el 4 abr. 2024
Dear Guest we are sorry to hear that you did not enjoy your stay with us we hope we could exceed your expectations on your next stay with us.

10/10 Excelente

Darlene

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property was good for short stay just wished there were coffee pots in room.
Se hospedó 3 noches en marzo de 2024
Respuesta de Crystal palace resort , el 3 abr. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management.We hope to exceed your expectations on your next visit

10/10 Excelente

The Donut Man

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
we loved the look of the place, and the staff were very friendly. definitely would consider coming back here.
Se hospedó 1 noche en marzo de 2024
Respuesta de Crystal palace resort , el 24 mar. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management.We hope to exceed your expectations on your next visit

8/10 Bueno

Bruno

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Old motel but the owner is working a lot to put this place welll
Se hospedó 1 noche en marzo de 2024
Respuesta de Crystal palace resort , el 24 mar. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management.We hope to exceed your expectations on your next visit

10/10 Excelente

Mandy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was clean and roomy, cute retro fridge. Great value for the cost. Only negatives are there were two of us and they only gave us one little towel and the pillows were very flat and sad looking, but spent a few dollars at Dollar General and got a nice fluffy towel, and nice pillows. Loved the fan attached to wall. Nothing fancy, but a comfortable bed, desk. Two chairs and nice shower.
Se hospedó 1 noche en marzo de 2024
Respuesta de Crystal palace resort , el 24 mar. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management.We hope to exceed your expectations on your next visit

8/10 Bueno

Yuqian

Le gustó: Limpieza y servicio y personal
Nice property for what the island has to offer. Bed was comfortable, but the rooms are not sound proofed well. Can hear ppl talking in the parking lot at night.
Se hospedó 1 noche en marzo de 2024
Respuesta de Crystal palace resort , el 24 mar. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management.We hope to exceed your expectations on your next visit

10/10 Excelente

Michele

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Construction
Se hospedó 3 noches en marzo de 2024
Respuesta de Crystal palace resort , el 24 mar. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management.We hope to exceed your expectations on your next visit

8/10 Bueno

Michele

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de crystal palace resort, el 16 mar. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management.We hope to exceed your expectations on your next visit

10/10 Excelente

Michelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All remodeled and very nice!
Se hospedó 2 noches en marzo de 2024
Respuesta de Crystal palace resort , el 24 mar. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management.We hope to exceed your expectations on your next visit

8/10 Bueno

rebecca

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Decent rooms. exterior well maintained, clean. Could use some pillows and more blankets
Se hospedó 3 noches en marzo de 2024
Respuesta de crystal palace resort, el 8 mar. 2024
Dear Guest,thank you for choosing crystal palace resort. we are glad to hear that you enjoy your stay with us,we hope we can exceed your expectation on your next visit with us.

8/10 Bueno

Scott

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great the water pressure was low but still usable
Se hospedó 1 noche en febrero de 2024
Respuesta de crystal palace resort, el 26 feb. 2024
Dear Guest Thank you for choosing crystal palace resort for your stay. we are happy to hear that you enjoy your stay with us. we hope we can exceed your expectation on your next stay with us.

6/10 Aceptable

Bengt

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Crystal palace resort , el 19 feb. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management. We hope to exceed your expectations on your next visit. We are Going to add some More Amenities and we will try to make your next stay with us more memorable.

10/10 Excelente

Penny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Had a great time.
Place was clean and cozy. Perfect location for everything.
Se hospedó 1 noche en febrero de 2024
Respuesta de Crystal palace resort , el 14 feb. 2024
Dear Guest Thank you for choosing Crystal palace resort for your stay. We are happy to hear that you enjoy your stay with us.

10/10 Excelente

Alex

Se hospedó 1 noche en diciembre de 2023
Respuesta de Crystal palace resort , el 14 feb. 2024
Dear Guest Thank you for choosing Crystal palace resort for your stay.

8/10 Bueno

Lee

Le gustó: Limpieza
No le gustó: Servicios
It’s exactly what you would expect for a $78 per night hotel. All the basics are covered with no frill.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Crystal palace resort , el 19 feb. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management. We hope to exceed your expectations on your next visit. We are Going to add some More Amenities and we will try to make your next stay with us more memorable.

8/10 Bueno

Rebecca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pleasantly pleased
Overall we were very pleased with our stay. The room was clean. The bed was pretty comfortable and the only complaint we had is the bed spread looked like it was from the 80’s. Check in was quick and the front desk lady was very polite. Will definitely book here again.
Se hospedó 2 noches en enero de 2024
Respuesta de Crystal palace resort , el 19 feb. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management. We hope to exceed your expectations on your next visit. We are Going to add some More Amenities and we will try to make your next stay with us more memorable.

10/10 Excelente

Leonard

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy check in and the staff was incredibly helpful
Se hospedó 2 noches en enero de 2024
Respuesta de Crystal palace resort , el 28 ene. 2024
Dear Guest, Thank you for choosing Crystal palace resort for your stay. We appreciate your positive feedback.

10/10 Excelente

Cheryl

Se hospedó 4 noches en enero de 2024
Respuesta de Crystal palace resort , el 24 mar. 2024
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management.We hope to exceed your expectations on your next visit

8/10 Bueno

Sandra

Se hospedó 2 noches en diciembre de 2023
Respuesta de Crystal palace resort , el 4 ene. 2024
Dear Guest thank you for choosing Crystal palace resort for your stay we are happy to hear that you enjoy your stay with us while we are under new management.

10/10 Excelente

Deborah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The motel is nice, very clean, nicely updated, quiet and conveniently located close to the highway but also not far from the beach. The staff was very nice and accommodating. Will definitely stay here again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Crystal palace resort , el 11 dic. 2023
Dear Guest Thank you for choosing Crystal palace Resort we are happy to hear that you enjoy your stay with us.

8/10 Bueno

Mario

Le gustó: Limpieza y servicio y personal
Heater did not work. Rooom whitout a blanket. We had a cold night
Se hospedó 1 noche en noviembre de 2023
Respuesta de Crystal palace resort , el 4 dic. 2023
Dear guest thank you for choosing Crystal palace resort for your stay we are sorry for the inconvenience you face while your stay we hope we exceed the expectations on your next stay with us.

6/10 Aceptable

Brenda

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The room was clean and quiet and the bed was comfortable. However, the scent of Fabuloso cleaner was so intense, it permeated into my clothes and had me coughing a lot of the night. There was no toilet paper roll holder or hand soap. Although the property was supposedly completely renovated, you can see that wall damage was painted over. There are few choices to stay in Crystal Beach, so glad they were there, but the room was not worth the money I paid for a night.
Se hospedó 1 noche en noviembre de 2023
Respuesta de crystal palace resort, el 22 nov. 2023
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management. We hope to exceed your expectations on your next visit. We are Going to add some More Amenities and we will try to make your next stay with us more memorable.

8/10 Bueno

Virginia

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Older Hotel but Clean!
Hotel is pretty cute on the outside. Rooms are VERY dated, but also very clean and reasonably priced. Bed was comfortable. Was too cold for the pool. Only complaint is how DARK the room was, a particular pet peeve of mine. Literally one lightbulb in the bedroom area and no lamps.
Se hospedó 2 noches en octubre de 2023
Respuesta de Crystal palace Resort , el 18 nov. 2023
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management. We hope to exceed your expectations on your next visit. We are Going to add some More Amenities and we will try to make your next stay with us more memorable.

2/10 Terrible

tammy

Le gustó: Servicio y personal
No le gustó: Limpieza
This is a Motel from hell!
Came to the island for a wedding and when we walked into the room we thought it would be okay. Even though the large black trash bag out front of our room(which stayed there all weekend) should have rang a bell it was nothing fancy at all! Changed and left, came back that evening to find that our sheets had what looked like blood (not food) stains on them. My husband pulled the top comforter back to remove the sheets and the comforter as well had blood stains underneath it as well as the pilow cases. There was also dried noodles on the fitted sheet. There are no phones in the rooms and as late as it was no way to contact management. No remote for the tv and buttons did not work on the tv. Woke up to shower and there was no hot water and we were only given 2 of the smallest towels to share for 2 days. So after a cold shower went to blow dry hair and plugs did not work. I spoke with Management and they apologized of course and moved our rooms. This room was a little bigger and cleaner however plug ins in bathroom sink area didnt work again still no hot water even colder water with less water pressure. No coffee pots, no phones, no amenities what so ever! Terrible experience and would not recommend staying here to anyone.
Se hospedó 2 noches en noviembre de 2023
Respuesta de CPR , el 12 nov. 2023
Dear Guest Thank you for choosing crystal Palace Resort. We are extremely sorry for the bad experience during your stay. We just want to mention that our management team inspected the room you stayed in before and after your check in and we did not find any of the issues you mentioned. The room was perfectly clean and tv remote was also present. We also want to mention that after you brought this issue to our front desk staff we checked the room again and even after everything was perfectly fine in the room you booked, we still upgraded you to our premium room without any additional charges. As per our understanding you were happy with your stay and upgrade therefore you rated us 5 stars on google. Our property is under new management and we sure take cleanliness and customer satisfaction very seriously. We always go above and beyond to satisfy our guests. Thank you.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was all good a nice place
Se hospedó 7 noches en noviembre de 2023
Respuesta de Crystal palace resort , el 11 nov. 2023
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management. We hope to exceed your expectations on your next visit.

10/10 Excelente

Carleigh

Se hospedó 2 noches en noviembre de 2023
Respuesta de Crystal palace resort , el 4 dic. 2023
Dear guest thank you for choosing Crystal palace resort for your stay we are happy to hear that you enjoy your stay with us.

10/10 Excelente

Pearl M

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front office staff was friendly and the check-in was quick and simple, i will definitely stay again
Se hospedó 1 noche en noviembre de 2023
Respuesta de Crystal palace resort , el 11 nov. 2023
We appreciate you choosing the Crystal Palace Resort and sharing your vacation with us.We are pleased to hear that you are enjoying yourself while we are under new management. We hope to exceed your expectations on your next visit.