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Opiniones de Country Inn & Suites by Radisson, Port Clinton, OH

3 out of 5
Country Inn & Suites by Radisson, Port Clinton, OH
3760 E State Rd, Port Clinton, OH

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 475 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 318 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 112 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 63 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 33 de 1001 opiniones" "

8.4/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Kerri

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

awexteriors

Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Tom

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a great place to stay, clean, convenient, and comfortable!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Kent

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

BARBARA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

4/10 Malo

Lori

Viaje en pareja
Room smelled like cigarette smoke terribly bad. Front desk staff sprayed air fresheners, helped a little, but still smelled horrible.
Se hospedó 1 noche en abril de 2024
Respuesta de Tessa, el 23 abr. 2024
Good Morning Lori,Thank you for staying with us. I apologize for the smell of smoke in the room. We appreciate you feedback.

10/10 Excelente

Carrie

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Rex

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
While waiting for someone at the front desk, I heard loud foul language in a back room behind the counter.
Se hospedó 4 noches en abril de 2024
Respuesta de Tessa, el 21 abr. 2024
Good Morning Rex,Thanks for staying with us, I would like to deeply apologize for foul language. I will absolutely share this with my staff to ensure that we are using kind words and professional conversations around the desk.

6/10 Aceptable

Latasha

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
There were crumbs in the pull out bed.
Se hospedó 1 noche en abril de 2024
Respuesta de Tessa, el 21 abr. 2024
Good Morning,Thank you for staying with us, I apologize that the room was not cleaned to standard.

8/10 Bueno

Adam

Se hospedó 2 noches en abril de 2024

8/10 Bueno

John

Le gustó: Servicio y personal
Friendly Staff. Location is convenient.
Se hospedó 3 noches en abril de 2024
Respuesta de Tessa, el 21 abr. 2024
Good Morning John,Thank you for staying with us. We are very happy to hear you enjoyed your stay.

10/10 Excelente

Colleen

Se hospedó 2 noches en abril de 2024

8/10 Bueno

Michael

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent and friendly staff. Great location. Very quiet. Great dining and activities in the area. .
Se hospedó 2 noches en abril de 2024
Respuesta de Tessa, el 13 abr. 2024
Michael,Thank you for staying with us. We appreciate your feedback.

10/10 Excelente

Lisa

Le gustó: Limpieza y servicio y personal
Check in staff was excellent
Se hospedó 1 noche en abril de 2024
Respuesta de Tessa, el 13 abr. 2024
Lisa,Thank you for staying with us. We appreciate your feedback. I am very happy to hear that you enjoyed your stay.

10/10 Excelente

Brandy J

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay - great staff - only disappointment was on Expedia it states they have a hot tub which they don’t
Se hospedó 3 noches en marzo de 2024
Respuesta de Tessa, el 13 abr. 2024
Brandy,Thank you for staying with us! we are very pleased to hear that you enjoyed your stay.

8/10 Bueno

Karen

Se hospedó 1 noche en marzo de 2024
Respuesta de Tessa, el 13 abr. 2024
Karen,Thank you so much for staying with us. We appreciate your feedback.

10/10 Excelente

Wendy

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love this place
Se hospedó 1 noche en febrero de 2024
Respuesta de Tessa, el 10 mar. 2024
Good Morning Wendy,Thanks so much for your stay with us! We thrive to reach and exceed the expectations of our guests.

10/10 Excelente

Wendy

Viaje de negocios, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stay here every time we come to see family and I love the staff each and every time.
Se hospedó 1 noche en febrero de 2024
Respuesta de Tessa, el 10 mar. 2024
Good Morning Wendy,Thanks so much for staying with us! We are thrilled to hear you enjoyed your stay wish us.

10/10 Excelente

dorothy e.

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms looked like they were remodeled and the hotel smelled clean as well as the towels and linens.
Se hospedó 1 noche en febrero de 2024
Respuesta de Tessa, el 21 feb. 2024
Good Morning Dorothy,Thank you for staying with us, we are pleased you enjoyed your stay.

6/10 Aceptable

Steven

Le gustó: Limpieza, servicios, condiciones de la propiedad
Keys were deactivated an hour before published checkout time, delaying my planned departure. Very inconvenient
Se hospedó 1 noche en febrero de 2024
Respuesta de Tessa, el 19 feb. 2024
Good Morning Steven,We apologize for the inconvenience of the keys getting deactivated.Thanks for staying with us.

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient, clean, and quiet.
Se hospedó 1 noche en febrero de 2024
Respuesta de Tessa, el 19 feb. 2024
Good Morning Jennifer,Thank you for staying with us! We are very please to hear that you enjoyed your stay.

2/10 Terrible

James

Viaje de negocios
No le gustó: Servicios y condiciones de la propiedad
Only 10 cars in the lot. All the people staying the night were put on one end of the hallway. Doors slamming all night, halls smelled like marijuana. Raods all torn up around the hotel. Exit and entrance ramps closed due to construction.
Se hospedó 1 noche en enero de 2024
Respuesta de Tessa, el 19 feb. 2024
Good Morning James, I apologize for the inconvenience of the construction and the people slamming doors.We strive for the comfort of all of our guests.

10/10 Excelente

Wendy

Viaje de negocios, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a great stay. :)
Se hospedó 1 noche en enero de 2024
Respuesta de Tessa, el 16 feb. 2024
Good morning Wendy,Thank you so much for staying here with us! we are glad you enjoyed your stay! hope to see you again soon!

10/10 Excelente

Ricardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Tessa, el 16 feb. 2024
Hi there Ricardo,Thank you so much for staying with us! We are glad you enjoyed your stay!

4/10 Malo

vickie

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
The bathroom was disgustingly filthy. The bathroom smelled of urine. Mold on wall by tub near the floor. Pubic hair on tub stall wall. Something disgusting on wall near toilet. Bathtub didn't drain well, water backed up into the tub when showering. Toilet wouldn't flush correctly. Trash on floor by bedside table and TV cabinet. No washcloths. I've seen cleaner areas in the group showers and toilet stalls at camp grounds! Hardly what I would have expected from a Radisson. Took photos. May send to Board of Health.
Se hospedó 1 noche en enero de 2024
Respuesta de Tessa, el 19 feb. 2024
Good Morning Vickie,We apologize for inconveniences of your stay. I will share this with our staff.

8/10 Bueno

Steven

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The swimming pool water was cloudy and the elevator did not work. Otherwise things were good.
Se hospedó 1 noche en enero de 2024
Respuesta de Tessa, el 12 ene. 2024
Good Morning Steven! We appreciate your review! We apologize for the inconvenience of the elevator being down. Glad all was well otherwise.

2/10 Terrible

Donna

Viaje familiar
No le gustó: Limpieza
There was feces on my bed and the floor. I’m just sick to my stomach. I think we should be refunded for this stay.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tessa, el 19 feb. 2024
good Morning Donna, We apologize for inconveniences with your stay.I will share with my staff.

6/10 Aceptable

Rhonda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The ceiling in our room caved in. Fire alarm and fire department and police came.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Tessa, el 28 dic. 2023
Hi there Rhonda,So sorry to hear about issues you had at our hotel. We hope that we have helped to make this experience better after these issues. Thank you for staying with us.

10/10 Excelente

Nathan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Extremely friendly staff, great breakfast, clean and well maintained
Se hospedó 2 noches en diciembre de 2023
Respuesta de Tessa, el 28 dic. 2023
Hi there Nathan! Im very pleased to hear that all was satisfactory! We hope to see you back with us soon!

10/10 Excelente

Jamie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay
Second time here - excellent all around!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tessa, el 28 dic. 2023
Hi there Jamie!I am so glad to hear that you had a great experience at our hotel and we hope to see you again soon!Thank you!

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tessa, el 6 dic. 2023
Thank you for staying with us!

10/10 Excelente

Kelly

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was wonderful
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tessa, el 7 nov. 2023
Good Morning Kelly!Thank you so much for reviewing our hotel! we are glad that everything was wonderful.

6/10 Aceptable

Markea

Viaje familiar
Le gustó: Servicio y personal
Se hospedó 1 noche en octubre de 2023
Respuesta de Tessa, el 31 oct. 2023
Good morning Markea,Thank you for your review and for staying with us.

8/10 Bueno

Danielle

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel, staff was friendly and helpful.
Se hospedó 1 noche en octubre de 2023
Respuesta de Tessa, el 31 oct. 2023
Hi there Danielle,Thank you for staying with us and reviewing our hotel. I am very glad to hear that our staff was helpful and friendly during your stay.

10/10 Excelente

Gina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Tessa, el 31 oct. 2023
Hi there Gina,Thank you so much for staying with us and reviewing our hotel.

10/10 Excelente

Pat ANTHONY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Tessa, el 31 oct. 2023
Good Morning, Thank you so much for staying with us and for your review.

10/10 Excelente

Elbert

Went up for the night and went sightseeing and up to the casino. The facility was very nice, clean, staff was very friendly. Breakfast was good. Would definitely recommend and will stay there again!!
Se hospedó 1 noche en octubre de 2023
Respuesta de Tessa, el 29 oct. 2023
Good Morning Elbert,Thank you so much for staying with us, we appreciate your positive review as-well! I am very happy to hear that you will be staying with us again!

10/10 Excelente

CARLOS BYRON

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Tessa, el 29 oct. 2023
Good Morning Carlos, Thank you for your review of our hotel! We hope to see you again!

10/10 Excelente

Al

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Tessa, el 24 oct. 2023
Hello Al, Thank you for your review. We are glad you enjoyed your stay.

10/10 Excelente

Kelsea

Se hospedó 2 noches en octubre de 2023
Respuesta de Tessa, el 24 oct. 2023
Hello Kelsea,Thank you for reviewing our hotel! we are happy that you enjoyed your stay.

10/10 Excelente

Joan, Cincinnati

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was very nice, clean, the breakfast was good:bacon, potatoes , eggs, waffles, etc. The staff was helpful and welcoming! We laughed at the bathroom because the lighting was yellow which was strange in a bathroom and the toilet was extremely low and small. But it was clean and functional. It was hard to get in the hotel grounds because there was street construction directly in front and the street was temporarily closed. But overall the hotel itself was good, the staff excellent! We would come again!
Se hospedó 1 noche en octubre de 2023
Respuesta de Tessa, el 19 oct. 2023
Good morning Joan,Thank you for your positive review of our hotel. We are very happy to hear that you had a good stay here at Country Inn and Suites! We do apologize for the inconvenience of the construction of the roundabout being put in. We welcome you back to stay with us anytime!

10/10 Excelente

Diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everyone was nice
Se hospedó 1 noche en octubre de 2023
Respuesta de Tessa, el 15 oct. 2023
Hi there Diane, We pride ourselves on our ability to create an environment where everyone feels welcome, I will be sharing your review with our team. Thank you for the review!

10/10 Excelente

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Stay
The stay was great the only drawback was the street construction which the hotel had no control over but accommodated very well.
Se hospedó 1 noche en octubre de 2023
Respuesta de Tessa, el 15 oct. 2023
Hi There Jeffery, Thank you for reviewing our hotel! We apologize the inconvenience of the street construction, are very glad we could accommodate for you.

10/10 Excelente

KIRK B

Se hospedó 1 noche en octubre de 2023
Respuesta de Tessa, el 29 oct. 2023
Good Morning Kirk! Thank you for your review of our hotel!

8/10 Bueno

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
-
Se hospedó 1 noche en octubre de 2023
Respuesta de Tessa, el 9 oct. 2023
Good Morning Laura,Thank you for your review of our hotel! We are glad you enjoyed your stay with us.

8/10 Bueno

Janice

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was clean and comfortable. The service was hospitable and breakfast was decent.
Se hospedó 1 noche en octubre de 2023
Respuesta de Tessa, el 6 oct. 2023
Thank you for staying with us.We truly appreciate your positive feedback.

10/10 Excelente

LEONARD, Akron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had a very nice breakfast bar in the morning
Se hospedó 1 noche en octubre de 2023
Respuesta de Tessa, el 6 oct. 2023
Greetings Mr. Lenord,I wanted to reach out to you and thank you for staying with us. We are very happy to hear you had a Positive stay and a nice breakfast.Thank you for your review

8/10 Bueno

Timothy

Le gustó: Limpieza y servicio y personal
Good for the money
This is a pretty nice hotel. Lobby and rooms were updated. The breakfast room was clean and the food was good. Service was also good. My only complaint is about the bedding and towels provided. Both need to be replaced.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tessa, el 6 oct. 2023
Good Morning valued Guest, We are very pleased that you had a wonderful stay here with us. I'm glad to hear that you enjoyed your breakfast and that our hotel was clean for you. I apologize for the inconvenience with our stayover service, unfortunately we are currently trying to stay environmentally friendly by only changing linens on every third day of your stay, unless requested ahead of time. Thank you for your review!

6/10 Aceptable

Ann

Se hospedó 2 noches en septiembre de 2023
Respuesta de Tessa, el 6 oct. 2023
Good morning Ann,Thank you for your review of our hotel!