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Opiniones de Days Inn & Suites by Wyndham Port Huron

2.5 out of 5
Days Inn & Suites by Wyndham Port Huron
2908 Pine Grove Ave, Port Huron, MI

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 73 de 258 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 81 de 258 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 51 de 258 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 37 de 258 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 16 de 258 opiniones" "

7.6/10

Limpieza

8.4/10

Servicio y personal

6.2/10

Servicios

6.8/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cheryl

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cleaness quiet and comfortable
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Sandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The unit was nicely updated, beds were comfortable, and the staff was incredibly friendly.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Kimberlee

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Alanna

Viaje familiar
Le gustó: Limpieza y servicio y personal
The room was renovated and clean. It was functional for a night our two. The exterior was old and in need of refreshing. The breakfast was very basic.
Se hospedó 1 noche en abril de 2024
Respuesta de K, el 21 abr. 2024
Alanna,Thank you so much for your review. We always appreciate a positive review. Sorry about the breakfast selection. I have forwarded on your concerns and we hope to increase our selection soon. Have a great day! Thanks for choosing to stay with us!

2/10 Terrible

Malgorzata

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The sink and the toilet did not drain. The bathtub did not drain. It smelled really bad. The smoke detector was covered in a cage and even though it was a non-smoking room it smelled like smoke. You could tell some people are living there and appeared unsafe.
Se hospedó 1 noche en abril de 2024
Respuesta de k, el 21 abr. 2024
Dear Malgozata, We are very sorry to hear about your stay with us. Our deepest apologies. We would have been more than happy to correct the issue like the plumbing and even a room change for the smell. Thank you for bringing it to our attention so we can correct any issues to have your next stay a pleasant one.

8/10 Bueno

CRAIG, santa ana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de k, el 21 abr. 2024
Craig, Thank you for your review. We are always pleased to see positive feedback. We are glad to see you enjoyed your stay with us.

8/10 Bueno

Travis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de k, el 17 abr. 2024
Thank you Travis for taking the time to leave us a review. I'm glad you enjoyed your stay. Look forward to you staying with us again next time your in town!

4/10 Malo

Simon

Viaje en pareja, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Took half an hour to check in as staff didn’t know what to do. Room was dirty with hair. No hot water for a shower.
Se hospedó 1 noche en abril de 2024
Respuesta de k, el 17 abr. 2024
Simon,Thank you for taking time to write us a review. I am very sorry about your experience with us. We work hard striving to make a difference. Hope you will give a second chance to show how much we care about your concerns.

8/10 Bueno

Gary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to everything we needed. Took the water a long time to get warm enough to shower.
Se hospedó 1 noche en abril de 2024
Respuesta de K, el 21 abr. 2024
Dear Gary,Thank you for leaving us a review. We are glad you had a nice stay with us. We are sorry it took awhile for your water to heat up. Thank you for bringing up your concern. We are always working hard to improve and make your next stay even better. Have a great day!

6/10 Aceptable

John

Le gustó: Limpieza
The room appeared to be recently updated. The vinyl floor tended to make the room have a cold feel. Check in took way too long (new employee I believe). There was a dog barking in a room near me, that was very frustrating. The area around the hotel looked dirty, and possible unsafe. The TV was modern and adequate. Breakfast was minimal; good waffles, but not much else besides a couple cereal selections, toast, and a few muffins. Coffee was good enough. Overall, I probably wouldn’t stay there again.
Se hospedó 1 noche en marzo de 2024
Respuesta de k, el 21 abr. 2024
Hello John,Thank you for taking time and leaving us a review. We are sorry your check in was much longer than you anticipated. Although we can not control the surroundings beyond our hotel, we strive to make sure you are safe and comfortable in our hotel. We are always working hard to improve, so you have a safe nights sleep. We are glad you chose to stay with us and we hope we can earn your business back. Have a great day!

8/10 Bueno

Patricia

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property wasn't in the best neighborhood. The staff answered all our questions.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jude

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly and helpful staff.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Stephanie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Good place for a night away. Customer service was prompt and polite. Room was clean and bed was comfy. Only complaint was the heater/fan in our room - worked great for a few minutes then would loudly rattle for a bit (repeated all night).
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Pia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Gary

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Beatrice

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rate was good. The inn looked outdated and “tired” but the room filled our needs. The bed and linens were very comfortable
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Amy

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
Outdated run down but staff was friendly and informative and it was clean, but our room was freezing upon arrival
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

christine

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
I gambled on a 2 * property. I confess. Original booked room given to others. We got an upgrade. That room was large yes. BUT. the couch literally tore up as well as a chair and dirty. Flat out damaged. Craftsmanship on this “New” room non functional, sad. We called and said another Decent room or refund. This 3rd room was NICE. Id love to think things would b better in a next time. But, this property needs higher standards. Its A gamble, unfortunately.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Lynne

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Leanne

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Warm and welcoming
Great place for a quick stay. Super friendly staff
Se hospedó 1 noche en enero de 2024

10/10 Excelente

cindy

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel is nice for the price and most staff is nice. Was told if the towels, washcloths, ect have a stain you can be charged for damages which seems a bit excessive.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Edward

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Office staff was very courteous and thankful for my business. It was a cold night, however, and I could have used another blanket. The heater unit was noisy when it turned on throughout the night but overall no outside noise.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Tom

Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en diciembre de 2023

6/10 Aceptable

Kelley

Viaje con mascota
Le gustó: Servicio y personal
The staff was very friendly!
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Robert

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Emily

Le gustó: Limpieza y servicio y personal
Seemed more like a motel rather than a hotel.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Chris

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mel, el 9 dic. 2023
Thank you for taking the time to leave a review. I am glad to see you had a good stay. We hope to have you stay with us again soon

8/10 Bueno

George

Viaje familiar
The rooms looked really nice.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mel, el 9 dic. 2023
Thank you for your kind review. I am glad you appreciated our renovated rooms. I hope you stay with us again to experience our ongoing changes.

2/10 Terrible

Chad

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Dirty bedding, deadbolt would not lock, bathroom floor dirty…. Should have known better, get what you pay for.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Susan

Viaje familiar
Le gustó: Limpieza y servicio y personal
Bit hard to locate at night. Tucked in behind other business and the sign was not lite up. Very friendly staff. Would stay here again but request a room a 1st floor on the other side of hotel. Our room was above the kitchen and the staff starts banging around at 6am
Se hospedó 2 noches en noviembre de 2023
Respuesta de Mel, el 30 nov. 2023
Thank you for taking the time to leave us a review.I'm sorry to hear of the difficulties you had finding us. The power supply to our sign has been interrupted.You also have my apologies for the noise made in preparation for breakfast. This is a first hearing of it, but it has been addressed with the morning staff.Next time you make a resetvation, please let us know of any rooming requests and we will be sure to accommodate you.

8/10 Bueno

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en noviembre de 2023
Respuesta de Mel, el 30 nov. 2023
Thank you for taking the time to leave us a review.

10/10 Excelente

Gamaliel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Mel, el 30 nov. 2023
Thank you for taking the time to leave us a review.

2/10 Terrible

Thomas

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
The stay was good, but the service was incompetent. He double charged my card
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mel, el 9 dic. 2023
I'm sorry to hear you had such issues with your stay. Upon investigation, I can tell you that your stay was authorized and paid separately, which made it appear as though you were double charged. My apologies for this system error. I hope you don't let this deter you from staying with us again.

6/10 Aceptable

George

Se hospedó 1 noche en noviembre de 2023
Respuesta de Mel, el 30 nov. 2023
Thank you for taking the time to leave us a review.Please let us know what we can do to improve for next time

6/10 Aceptable

Joanne

The curtain in the room was not attached to the header which affected my feeling of safety being part of the room exposed from the outside . No hair dryers in room and no coffee makers. The TV remote could not change channels by pushing the channel numbers, had to flip channel by channel
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Suesanne

Le gustó: Servicios
the room was very clean and the bed was good. perfect location for the place i wanted to be located at.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Mel, el 30 nov. 2023
Thank you for taking the time to leave us a review.I am glad to hear you had a good stay and that our location was perfect for your needs.Wehave hope to have you stay with us again soon.

6/10 Aceptable

shirley

Se hospedó 1 noche en noviembre de 2023
Respuesta de Mel, el 30 nov. 2023
Thank you for taking the time to leave us a review.Please let us know what we can do to improve for next time

10/10 Excelente

Gamaliel

Se hospedó 5 noches en octubre de 2023
Respuesta de Mel, el 30 nov. 2023
Thank you for taking the time to leave us a review.

8/10 Bueno

Doug

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Mel, el 1 nov. 2023
Thank You for your review, we hope to have you stay with us again.

8/10 Bueno

Kim

Viaje en pareja
Le gustó: Servicio y personal
Bed very comfortable, room was sufficient and the staff were very friendly and helpful as we forgot our hairdryer but they had 1 for us to use. They do not leave them in the rooms any more. We will return next time we visit port huron.
Se hospedó 1 noche en octubre de 2023
Respuesta de Mel, el 1 nov. 2023
Thank you for your review. I am glad to hear you had a good stay and that the staff played a part in that. I will let them know and we hope to have you again soon.

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Well room 129 bathtub didn't drain but 205 is perfect
Se hospedó 1 noche en octubre de 2023
Respuesta de Mel, el 1 nov. 2023
Thank you for your review. And thank you for letting us know of the plumbing issue so we could take care of it. I am glad that it did not affect your stay and that we were able to accomodate you. We hope to have you stay with us again.

8/10 Bueno

Tim

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good
Se hospedó 5 noches en octubre de 2023
Respuesta de Mel, el 26 oct. 2023
Glad to hear that you had a good stay with us. Thank you for your review. Hope hope to have you stay with us again soon

4/10 Malo

Linda

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
We will not be returning. Blood found in bathroom
We were told the rooms were renovated but once we saw the room it was a disappointment. The beds and linens were ok. But that was where it ended. The floor had a spot on it so I took a face cloth to wipe it up and the cloth was black from how dirty the floor was. The bathroom door, on the bathroom side, had yellow (urine?) dry drips down the door. This was the real kicker, the toilet paper roll was almost empty so I took it off to change it and there was dried blood on the roll. There was no closet to hang anything in just a coat hanger on the wall for about 3-4 coats. The front end person was very nice. That’s the only positive I can say. Needless to say, we will not be returning.
Se hospedó 1 noche en octubre de 2023
Respuesta de Mel, el 26 oct. 2023
You have my sincerest apologies for being placed in a substandard room. I assure you that we have followed up on this review with staff assesment and retraining. I do not know how you managed to be placed in a dirty room, but had you let us know at the time of check-in, you would have been immediately given a different room. I do hope that you change your mind and give us another chance to change your first impression.

8/10 Bueno

Sharon

Le gustó: Limpieza y servicio y personal
The king bed was excellent. Great mattress. Clean. TV was a little hard to figure out. Breakfast was a little disappointing but that was the only downside. Need stronger coffee a few more choices.
Se hospedó 1 noche en octubre de 2023
Respuesta de Mel, el 26 oct. 2023
I am glad that you had a good stay with us, yet sorry to hear that breakfast was disappointing. We are working on finding the right balance to offer for our light style breakfast. I hope you stay with us again soon, and really appreciate your honest review

8/10 Bueno

Nicole

Viaje en pareja
Le gustó: Limpieza y servicio y personal
A truly honest review....Good points were Kathy at the front desk. Very helpful and super friendly. Beds are comfortable and pillows were new. Everything was in white so I knew they had been washed well. The room (301) was spacious and modernly decorated as well as very clean. Five minutes from Bluewater Bridge, close to shopping and so many good places to eat at decent prices. Not so good points.....There were some "questionable" guests staying there so there were a couple of incidents. They didn't affect us directly, but it was a nuissance. The breakfast isn't great, (cereal, cakes, waffles, toast). The bathroom in the room was quite dated. However, all in all, if you're just going to go shopping and need a cheap place to rest your head for the night, it was ok.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect hotel stay for passing through Canada to US
Se hospedó 1 noche en octubre de 2023
Respuesta de Mel, el 26 oct. 2023
I am glad to hear you had a great stay with us. I hope you had safe travels and that you stop in again as you pass through

10/10 Excelente

Randy

Viaje de negocios
Rasheed
Se hospedó 1 noche en octubre de 2023
Respuesta de Mel, el 26 oct. 2023
Thank you for your review. I take it that our staff member Rashid left a good impression on you. We hope to have you stay with us again.

6/10 Aceptable

Karie

My room smelled and I was okay with it I walked down and said to the guy please keep my deposit I had a shower and recently died my hair and it went all over the towels and one of the pillow cases he said okay! Then I got a message being like we have damages and documented it and I’m like I know I told you and very upset not thank you for informing us when you checked out we understand will never stay here again because of this very rude sometimes things happen I called and the lady had no clue about this and I wanted to talk to the gentlemen very unprofessional when I was fully honest and willing to pay because I forgot my own towel for my hair! Very poor costumer service and especially with no smoking in the rooms and my room wreaked of smoke!
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Alain

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect for the price
Se hospedó 1 noche en octubre de 2023
Respuesta de Mel, el 26 oct. 2023
I am glad to hear that we met your expectations. Thank you for your review and I hope you stay with us again soon.